Support Board
Date/Time: Fri, 28 Feb 2025 17:28:02 +0000
Post From: Limited data showing on intraday chart
| [2021-08-20 03:07:20] |
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We need to get some information from the Message Log. First thing we want you to do is to follow the instructions here to update to the latest prerelease (2298): Software Download: Fast Update After the update follow the instructions below. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |