Login Page - Create Account

Support Board


Date/Time: Thu, 27 Feb 2025 16:21:32 +0000



Post From: Trade Account Not Assigned

[2021-07-06 18:13:01]
John - SC Support - Posts: 38233
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing