Support Board
Date/Time: Wed, 05 Feb 2025 01:11:40 +0000
Post From: SC/TT Routing w/Denali Feed - Order Fill Data/Stats Issue
| [2020-02-05 18:19:32] |
| |
|
1, 2. The cause apparently is from an inserted fill from the TT system. It might be a duplicate. Can you tell us the date and time and Time Zone of that fill and we will check and remove any duplicates and then we will have you re-download the fills. We have already implemented a patch to prevent the high/low values from being 0 in this case. This will be released next week. Manually trying to edit the Low During Position in Trade Activity/Fills to correct it duplicates the trade instead and further skews the Trade Stats to be incorrect. We could not reproduce this, but there might be a duplicate for another reason. And that is why we need the details of the fill so we can check on the server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-05 18:21:25
|