Support Board
Date/Time: Thu, 06 Mar 2025 19:30:26 +0000
Post From: Notice: New Service Packages Bundling CME data
| [2019-07-02 11:25:24] |
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I have enabled it on my account but it took $29.06 in addition to my monthly data feed of $25. Please reimburse the $29.06. We will take care of this.Also Crude is not updating in real-time. In regards to this, follow the instructions below:Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |