Support Board
Date/Time: Fri, 22 Nov 2024 10:34:12 +0000
[User Discussion] - Linux
View Count: 81495
| [2020-06-17 17:32:01] |
| samual sprat - Posts: 343 |
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What platform you moving to?
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| [2020-06-22 11:16:36] |
| ivory - Posts: 95 |
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@Andreas I experienced the same behavior, i.e. Sierra starting, showing an empty Message Log and then freezing. I updated wine to wine staging 5.11 and started sierra directly from the command line with wine64 and that resolved it. On another note, I am also using Interactive Brokers. Sierra's lamentable PR has been a sore point, but it's been managable. The way they ended support for IB can't be described differently than gross unprofessionalism. I will move my business elsewhere once my subscription expires. |
| [2020-06-22 11:38:42] |
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The way they ended support for IB can't be described differently than gross unprofessionalism. I will move my business elsewhere once my subscription expires. That is the smartest decision we made. And thank you for moving your business elsewhere if you are using Interactive Brokers. Interactive Brokers is trash.gross unprofessionalism You are describing Interactive Brokers not us. Our standards are so high and so good, that for us to be putting up with crap like Interactive Brokers is not acceptable. We are not perfect, and we have more to do to improve the quality of Sierra Chart and we are continuing to do so. It makes utterly no sense whatsoever for to be wasting our valuable time on Interactive Brokers nonsense. This is only the smart thing for us to do to, is to cut off support for Interactive Brokers.If you are in our position, you would most likely would see it the same way. We are overjoyed, at comments like yours. You are more than welcome to leave. Interactive brokers is Mickey Mouse. There is nothing professional about them when it comes to their interfaces for external programs. It is nothing more than complete garbage. Utter complete garbage. And really we are being just too polite here. Just too polite. You think we give a damn about public relations when were dealing with crap like Interactive Brokers and the garbage we put up with you customers regarding that. You have got to be kidding us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-23 09:49:43
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| [2020-06-22 11:43:00] |
| ivory - Posts: 95 |
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The first thing you need to improve is your language and your attitude. Being a developer myself, I understand the pain of working with a legacy, ill-engineered code base. Decided to drop a low quality external dependency? Great, good for you. Telling your users that they are unintelligent and are welcome to leave, that's being an ass. Time to grow up?
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| [2020-06-22 11:44:03] |
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Sorry we do not agree. We are going to have no mercy here when it comes to Interactive Brokers.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-22 11:44:12
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| [2020-06-22 11:44:42] |
| ivory - Posts: 95 |
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No mercy for IB? Fine. No manners towards your users? Not fine. Don't bite the hand that feeds you.
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| [2020-06-22 11:47:31] |
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Since they have no manners or respect towards us.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-22 11:48:44] |
| ivory - Posts: 95 |
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This is going to be my last reply on this subject. As far I can tell, users including me in this thread, are displaying a difference of opinion in a cultural manner. You are not. Guess you are not inclined to listen. That is on you.
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| [2020-06-23 06:36:16] |
| ganz - Posts: 1048 |
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ivory Interactive brokers is Mickey Mouse. There is nothing professional about them when it comes to their interfaces for external programs. It is nothing more than complete garbage. Utter complete garbage garbage garbage garbage garbage.
It is so funny to complete the list: Is x86 the perfect hw - no, it's garbage Is WinOS the perfect sw - no, it's garbage Is C++ with STL the perfect solution - no, it's not So it is good to know that SC is the brilliant :) |
| [2020-06-23 07:03:48] |
| Cavalry3162 - Posts: 523 |
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So it is good to know that SC is the brilliant :)
@ganz, agreed.. though how could you've missed this gem by them: Since they have no manners or respect towards us.
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| [2020-06-23 09:47:28] |
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So it is good to know that SC is the brilliant :) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-23 09:48:31] |
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What this thread overwhelmingly proves, is that we need to develop our own operating system, and if we can increase our programming capacity, with very good programmers, we can accomplish that. And we should. And this is a very serious intention.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-23 09:58:12] |
| User921987 - Posts: 236 |
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What this thread overwhelmingly proves, is that we need to develop our own operating system...
This would be a game changer in the industry. |
| [2020-06-23 10:07:12] |
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There someone posting in this thread, who actually has been one of the greater annoyances leading to our decision about terminating technical support for Interactive Brokers, of course among other reasons and many other users. They are being disrespectful towards us, and posting false information. That user is now blocked from posting on this board and the post is deleted. And our decision regarding Interactive Brokers is largely meaningless because it is still supported and technical integration is maintained and updated as necessary. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-23 10:07:42
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| [2020-06-23 17:25:50] |
| BeardPower - Posts: 51 |
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What this thread overwhelmingly proves, is that we need to develop our own operating system, and if we can increase our programming capacity, with very good programmers, we can accomplish that. And we should. And this is a very serious intention.
What do you have in mind? Doing everything from scratch (loader, kernel, drivers, etc.) or using an existing kernel and building on that? Like booting directly into SC and not running anything besides that (similar to a Unikernel)? Date Time Of Last Edit: 2020-06-23 17:28:49
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| [2020-06-23 17:34:53] |
| User75096 - Posts: 48 |
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this thread is called LINUX , wat is this here about ... kindergarden bs , sorry i would like to read about this and not this small talk , thanks
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| [2020-06-23 19:12:07] |
| ertrader - Posts: 672 |
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Yes, agree ....I do appreciate the operating system related feedback from SC and good to hear it is still a high priority. I updated to SC V 2125 over the weekend and still see occasional CPU exceptions when exiting. Also the hang on start (new issue since 2018) occurs about 50% of the time. I force quit and restart SC. Usually works the second time and leave it running all week. Once up and running, no issues so far. The latest versions are incredibly memory efficient: 2 full instances of SC running and TOTAL SC RAM memory usage including the wineserver is 277 megabytes! CPU utilization is about 13-20 % for each instance of SC. SC 2125 64 bit Wine 5.11 development Kernel 5.3.0-59 generic OpenGL i7-950 processor (quite old 5 core 3 gigahertz) AMD video card (Radeon HD 7730/8730) Dual Monitors Date Time Of Last Edit: 2020-06-24 03:42:11
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| [2020-06-24 01:28:47] |
| ganz - Posts: 1048 |
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User75096 wat is this here about ... kindergarden bs , sorry i would like to read about this and not this small talk
hm...m most of the people here are trying to use reversed API atop of 40 years old garbage like X Window API using not well tested /unstable Ubuntu-based or some rolling-style distro garbage that's oficcially not supported and not recommended by SC Team so the answer is YES this is just the kindergarden and that guys are just mass of ignorant kids just like you are |
| [2020-06-24 03:16:16] |
| ertrader - Posts: 672 |
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Based on my experience clearly outlined here, the Linux/Wine combination (even without an optimal native Linux solution), and now combined with the Denali data feed and SC/TT routing provides a world class leading solution. So Yes, I'll take proven efficient technology, regardless as to how old any day. When OpenGL released on SC, my GPU usage dropped 35-50 percent and Linux runs for MONTHS without rebooting! My Windows test computer has to be rebooted weekly to stay stable and even though it is years newer, still barely stays even with my much older Linux system. The comparisons and experiences listed here are with real SC trading systems with my own testing, hardware, software and custom indicators. Not unrelated, incomprehensible links to irrelevant configurations....real trading and frankly lots of work to get information to SC that is usable to help them move forward! They are programmers, not traders and need our honest help to create an edge for SC users. Yes there are some expected issues with OpenGL and SC is getting to the bottom of it. For SC, OpenGL is a new implementation and I'm well aware of recent issues and have in fact provided additional data points to help. Yes, SC sometimes has an "attitude" when replying and over the last 15 years and several indicators I've written freely for the community, I have had my share of it. After seeing some of the replys here, I do see why. They are trying to get to root causes of issues and are thinking big on how to solve them for the entire trading community. Not many companies have that vision and then execute! I ask anyone replying here to rise above the small thinking. Think big, provide insight with proven examples and help people when needed. The trading community is full of dishonest people making garbage systems. SC stands out against these systems trying to make a better product and community! We must be better than this on all sides. You all stand better because of thousands of hours of help from people like Kiwi, tomgilb, Acken, Bressert, hundreds more and of course SC tech support. Now do something POSITIVE like they have and stay away from the negative narrative! Date Time Of Last Edit: 2020-06-24 03:45:49
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| [2020-06-24 03:52:57] |
| User921987 - Posts: 236 |
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You all stand better because of thousands of hours of help from people like Kiwi, tomgilb, Acken, Bressert, hundreds more and of course SC tech support. Now do something POSITIVE like they have and stay away from the negative narrative!
Amen Date Time Of Last Edit: 2020-06-24 03:53:34
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| [2020-06-24 04:08:17] |
| ganz - Posts: 1048 |
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ertrader Based on my experience clearly outlined here
sure. it is possible to get working some messed setup by an accident but a setup in terms of hw and sw combination should be stable and predictable by design that's must be the goal and the reason to use it or don't so all that battle-cries are ignorant by default The trading community is full of dishonest people making garbage systems. SC stands out against these systems trying to make a better product and community!
agreed
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| [2020-06-24 13:21:56] |
| BeardPower - Posts: 51 |
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And those who offer free indicators to the community, but won't share the underlying programming as open source code so others can learn and giveback as well.
Why should they? They already offered their tools for free (as in free beer) so don't you think it's a little too demanding to ask for the source code as well? Does SC offer the source code of SC? No, they don't. Does that mean that others cannot learn from it and give back feedback? No, it doesn't. Date Time Of Last Edit: 2020-06-24 13:24:41
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| [2020-06-24 13:27:03] |
| User921987 - Posts: 236 |
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Why should they?
In open source field the thing is you share. But it doesn't work if you're the only one who is sharing. |
| [2020-06-24 13:37:55] |
| Ackin - Posts: 1865 |
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BeardPower) it's the kick for me ... User212764 suffers from some need to constantly spam this forum with attacks on me. Because he is unable to build his own ACSIL program from a large number of materials in the documentation and needs the source code for copypaste programming ... He does not understand at all that I lost thousands of hours at the computer and just that it's free = is too .... 600 registered people on my forum can confirm that I didn't want a single dollar for the free1 library for anyone there for the 200 studies that Sierra refused to create. What is constantly writes about source codes here by that user is already taken in my country as an attempt at blackmail and bullying in the network. I have no obligation to provide the source code of my work to anyone. And as you write correctly, Sierra doesn't do it either. If someone does not trust the product, they do not have to download it. He is not forced to do so. I don't understand this constant crying and constant confusion between "open source" and "free app" (free of charge without open source code). I only provide .dll file ...compiled library....without source code and everyone knows it in advance. Read this thread and make your own opinion: Easy Language Convert User106072) That is a great truth... Open source matters if everyone develops the code and returns the results. Sierra provides source code for its studies. Then come third-party programmers who don't get much out of these studies in practice ... documentation is used rather than source files in ACS. And here's the turning point. For example, if I return the finished source code, who will further develop it here? I shared my codes here in the beginning and do you know what the response was? None ..... just download and goodbye I apologize to the author of the thread for offtopic Date Time Of Last Edit: 2020-06-24 16:47:08
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| [2020-06-24 13:38:12] |
| BeardPower - Posts: 51 |
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In open source field the thing is you share. But it doesn't work if you're the only one who is sharing.
It's not. Open Source does not mean free as in free beer! Unfortunately, the majority of people think it does. SC is not an Open Source project either. It's your personal decision to share your code but that does not conclude that others have to do the same. I understand your reasoning behind it and yes, if someone is using Open Source software, he/she should give back. Unfortunately, it's not always the case and a lot of people are leeching from other's people work. Despite SC not being Open Source, it would be nice if they could provide SC as an SDK (core functionality without the UI stuff). This would allow other people to come up with their own UI implementations and using the core of SC. SC is already separating the logic from the UI and phasing out all of the OS-dependent code so a native Linux (and other OS as well) version would be feasible. Date Time Of Last Edit: 2020-06-24 13:40:31
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