Support Board
Date/Time: Mon, 10 Mar 2025 19:31:34 +0000
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| [2022-03-23 21:24:44] |
| John - SC Support - Posts: 38547 |
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but i have a funded account from uprofittrader , i dont understand why it wont work
It will not work as a live, funded, futures trading account because UProfit as a Prop firm, and those accounts do not count towards the CME Group requirement for a non-professional. You need to have an account that has your own money in it - not someone elses. and do i have to pay extra for an stage 5 account on a monthly basis to get the data feed?
No, you will not pay anything more to Stage 5 for this account, it is only to be used to verify your non-professional status. You will need to pay for the data feed to us (Sierra Chart). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-23 21:42:14] |
| maliik3103 - Posts: 48 |
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Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts --> will this package for 3,5$ then be enough, to get realt time data with market depth?
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| [2022-03-23 22:41:36] |
| John - SC Support - Posts: 38547 |
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That package does NOT have the Market Depth data. If you require Market Depth for the entire CME Group, then you would need the following exchange: Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts for $33.00 USD per month Or, if you only require Market Depth for 1 or 2 of the 4 possible exchanges, then you could get the Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading Accounts along with whichever of the ... with Market Depth for nonprofessional Trading Accounts you would need at $11.00 per exchange. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-24 21:42:15] |
| maliik3103 - Posts: 48 |
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my funded account hast market depth data , isnt that enough?
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| [2022-03-24 21:49:35] |
| John - SC Support - Posts: 38547 |
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What broker is your funded account with?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-25 13:00:28] |
| maliik3103 - Posts: 48 |
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they said it works with rithmic
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| [2022-03-25 15:17:23] |
| John - SC Support - Posts: 38547 |
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Is that the UProfit account? As mentioned previously, the UProfit account will not qualify as a live, funded, futures trading account for the CME Group non-professional requirement. If you do not have another account, then we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-25 20:22:18] |
| maliik3103 - Posts: 48 |
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yeah but if i use both accounts , will i not get market depth from my uprofit account? i just dont understand why i have to pay extra to get market depth when i already should have it through my funded account...
Date Time Of Last Edit: 2022-03-25 20:28:01
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| [2022-03-25 20:40:41] |
| John - SC Support - Posts: 38547 |
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The beginning of this post was about a problem with the historical data from Rithmic. This is due to the data we are receiving from them. Therefore, the solution we offered was to use our Denali Exchange Data Feed instead of the Rithmic data. In order to do this, you need to have the live, funded, futures trading account due to CME Group rules. At this point, it is up to you as to how to proceed. You can stay with the Rithmic data and the limitations as outlined here: Rithmic Trading Platform Service: Rithmic Support Policy Or you can get a live trading account in order to use the Denali data. The only items you need to do to get the Denali data are the following: - Establish a live trading account - Fill out the Agreements for the Denali Feed giving the information of the live trading account here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements - Connect to that live trading account per these instructions: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-02 20:52:47] |
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We have updated the documentation to explain the reason: i just dont understand why i have to pay extra to get market depth when i already should have it through my funded account...
Refer to: Rithmic Trading Platform Service: Rithmic Support Policy The reason the exchange fees have to be paid is due to exchange market data policy. In order to receive historical data which is current to the real-time, requires the payment of exchange fees and only Sierra Chart is able to provide reliable historical data for Sierra Chart. There has never been any service, that Sierra Chart has worked with, which has provided historical data with the completeness, speed and reliability that Sierra Chart historical data services have provided.
We are thoroughly exhausted, answering endless questions about Rithmic historical data. Do not try to make a Rithmic historical data work. You will not be successful. And it does not matter to us if you do not have a problem in another program. Sierra Chart has the very best historical data that exists and it works properly and is fast and efficient. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-02 20:53:25
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