Support Board
Date/Time: Mon, 10 Mar 2025 19:08:47 +0000
Post From: not loading
| [2022-03-25 20:40:41] |
| John - SC Support - Posts: 38547 |
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The beginning of this post was about a problem with the historical data from Rithmic. This is due to the data we are receiving from them. Therefore, the solution we offered was to use our Denali Exchange Data Feed instead of the Rithmic data. In order to do this, you need to have the live, funded, futures trading account due to CME Group rules. At this point, it is up to you as to how to proceed. You can stay with the Rithmic data and the limitations as outlined here: Rithmic Trading Platform Service: Rithmic Support Policy Or you can get a live trading account in order to use the Denali data. The only items you need to do to get the Denali data are the following: - Establish a live trading account - Fill out the Agreements for the Denali Feed giving the information of the live trading account here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements - Connect to that live trading account per these instructions: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |