Support Board

i just dont understand why i have to pay extra to get market depth when i already should have it through my funded account...

The reason the exchange fees have to be paid is due to exchange market data policy. In order to receive historical data which is current to the real-time, requires the payment of exchange fees and only Sierra Chart is able to provide reliable historical data for Sierra Chart. There has never been any service, that Sierra Chart has worked with, which has provided historical data with the completeness, speed and reliability that Sierra Chart historical data services have provided.

We are thoroughly exhausted, answering endless questions about Rithmic historical data. Do not try to make a Rithmic historical data work. You will not be successful. And it does not matter to us if you do not have a problem in another program. Sierra Chart has the very best historical data that exists and it works properly and is fast and efficient.