Support Board
Date/Time: Sun, 24 Nov 2024 19:42:23 +0000
Package selection
View Count: 333
| [2024-04-24 13:54:06] |
| jivetrader - Posts: 410 |
|
Hi, please verify that my current package and fees are what I need. I simply need real-time demo trading ability for the /MES futures (without MBO) as I am not trading live at this time. I am concerned that I might have been overpaying for services. My fully funded account is with Philip Capital and EdgeClear brokerage. Thank you |
| [2024-04-24 16:04:01] |
| John - SC Support - Posts: 36238 |
|
With regards to the Package you are currently on the "Integrated Advanced" package. If you do not need any of the Advanced features (such as Numbers Bars and TPO Profiles) then you could change to the "Integrated Standard" package. Also, if you do not need real-time data, then you could change to the one of the "Base" packages and use the Delayed Streaming Data. Refer to the information on the packages at the following link: Description of Service Packages and Pricing: Packages You can change your package selection at any time and when you do we adjust your remaining Usage Time based on the prices of the packages. Therefore, if you change to a more expensive package, your remaining Usage Time will go down, and vice versa. You can change your package selection at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#ServicePackage -- With regards to the data, you have the following exchange active: - CME with Market Depth for non-professional Trading accounts If you do not need the Market Depth data, then you could deactivate this exchange and then activate the following on the first day of next month: - CME non-professional top-of-book The reason you would not activate the different exchange until the first day of next month is that the exchanges renew on a calendar month basis. So you "deactivate" the one exchange now in order to set it to not renew, but you will continue to get the data through the rest of the current month. Then you activate the new exchange on the first day of the next month. Keep in mind, the MBO is different from (but related to) the Market Depth. The "Market by Order" (MBO) gives you the individual limit orders that make up the Market Depth. You can not view the MBO information unless you are on Package 12 and have an exchange that includes the Market Depth. The Market Depth is viewable with any package, but is dependent on having an exchange active that includes the Market Depth. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-24 16:24:00] |
| jivetrader - Posts: 410 |
|
Thank you. After reading more about the options, I either need package 5 or 11, but as a scalping and position daytrader I would be fine with delayed data as long as the only difference once I go live is the timing (~10mins) i.e. if the experience of daytrading is the same on a tick basis (the rate at which bars fill, bid/ask data, etc) but just delayed 10 mins or so, then I would be fine with the delayed service. Please just lmk if I am missing anything before I renew. Thanks!
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| [2024-04-24 16:35:37] |
| John - SC Support - Posts: 36238 |
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You are not missing anything. The Delayed Streaming data acts like the real-time data except for the fact that it is delayed by 10-15 minutes (depending on exchange). Every tick is available with the delayed streaming data, although what you get and see will depend on your setting for the "Intraday Data Storage Time Unit".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-01 19:02:43] |
| jivetrader - Posts: 410 |
|
Hi, I believe I have changed from package 11 to package 5, and from Denali to 10-min delayed data. However I am not seeing any new ticks for symbol MESM24-CME I tried looking through the Docs but I'm confused. I wish it was clearer what to do when signing up for a new service. Perhaps an email could go out keeping the instructions simple, or a popup in the software. Please advise, thanks |
| [2024-05-01 19:26:49] |
| John - SC Support - Posts: 36238 |
|
You are currently on Package 5 (Base Advanced). So you should not have any issue with getting the delayed streaming data. If you are still having an issue, then please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-01 23:51:37] |
| jivetrader - Posts: 410 |
|
2024-05-01 18:10:45.348 | Software version: 2621 64-bit 2024-05-01 18:10:45.350 | OpenGL enabled (ATI Technologies Inc./Radeon(TM) RX 460 Graphics) 2024-05-01 18:10:45.350 | Primary Thread ID: 11352 2024-05-01 18:10:45.350 | Usage end date: 2024-05-07 2024-05-01 18:10:45.350 | Enabled for: Advanced Features 2. 2024-05-01 18:10:45.350 | Enabled for: Sierra Chart Historical Data Service. 2024-05-01 18:10:45.350 | Enabled for: Delayed Denali Exchange Data Feed. 2024-05-01 18:10:45.350 | Enabled for exchange2: CME 2024-05-01 18:10:45.350 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-05-01 18:10:45.350 | Current selected Data/Trading service: SC Data - All Services 2024-05-01 18:10:45.350 | Custom symbol settings values: disabled 2024-05-01 18:10:45.350 | Chart Update Interval: 250 2024-05-01 18:10:45.350 | Intraday Data Storage Time Unit: 0 2024-05-01 18:10:45.350 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-05-01 18:10:45.350 | 2024-05-01 22:10:45 Local computer time in UTC 2024-05-01 18:10:45.350 | 2024-05-01 18:10:45 Local computer time in SC Time Zone 2024-05-01 18:10:45.350 | 2024-05-01 17:38:22 Server time in UTC 2024-05-01 18:10:45.350 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-05-01 18:10:45.350 | Program path: S:\SierraChart\ 2024-05-01 18:10:45.350 | Data Files path: S:\SierraChart\Data\ 2024-05-01 18:10:45.350 | OS Version Number: 10.0 2024-05-01 18:10:45.350 | Locale Setting: C 2024-05-01 18:10:45.351 | DLLs: CustomProfile_U_64.dll, ehlEarlyOnsetTrend_64.dll, ehlEhlersDominantCycle_64.dll, EhlerBandpassFilter2013_64.dll, EhlerBandpassFilterDecomposition_64.dll, EhlersDecyclerOscillator_64.dll, EhlersDecycler_64.dll, EhlersEvenBetterSinewave_64.dll, EhlersSuperSmoother_64.dll, ehlers_b1_64.dll, ehlHurstInverseMa_64.dll, ehlMillardCycleHighlighter_64.dll, Normalize_64.dll, OSMarker_64.dll, RTscanUBa_rc3_64.dll, RTscanVolbelow_rc2_64.dll, RTscanVol_rc2.dll, RTscanVol_rc2_64.dll, ss2_b1_EhlSupSmooth2pole_64.dll, ss3_b1_EhlSupSmooth3pole_64.dll 2024-05-01 18:10:45.351 | Allowed protected custom studies: TheRationalTrader, TWFX_Free 2024-05-01 18:10:45.351 | Crash reporter started: true 2024-05-01 18:10:45.351 | 2024-05-01 18:10:45.394 | : Array is unallocated. 2024-05-01 18:10:55.042 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:11:04.674 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:11:14.291 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:11:23.944 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:11:33.485 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:11:43.095 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:11:52.692 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:12:02.284 | : Array is unallocated. | 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Array is unallocated. | Number times message previously added: 71 2024-05-01 18:43:05.643 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:43:15.337 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:43:24.845 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:43:34.577 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:43:44.321 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:43:54.047 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:44:03.885 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:44:13.624 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:44:23.326 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:44:33.078 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:44:42.800 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:44:52.499 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:45:02.406 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:45:12.110 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:45:21.919 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:45:31.639 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:45:41.344 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:45:50.898 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:46:00.546 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:46:10.238 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:46:19.867 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:46:29.722 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:46:39.224 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:46:48.759 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:46:58.297 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 18:47:07.949 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:47:17.654 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:47:27.169 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:47:36.671 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:47:46.301 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:47:55.981 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:48:05.855 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:48:15.449 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:48:25.003 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:48:34.556 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:48:44.087 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:48:53.702 | : Array is unallocated. | Number times message previously added: 57 2024-05-01 18:49:03.589 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 18:49:13.115 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:49:22.642 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:49:32.188 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 18:49:41.813 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:49:51.543 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:50:01.094 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:50:10.801 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:50:20.480 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:50:30.223 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:50:39.967 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:50:49.663 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:50:59.207 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:51:09.200 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:51:18.732 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:51:28.659 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 18:51:38.487 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 18:51:48.072 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:51:57.590 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:52:07.181 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:52:16.793 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:52:26.327 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:52:36.272 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:52:45.820 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:52:55.359 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:53:04.997 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 18:53:14.789 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:53:24.400 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:53:34.036 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:53:44.002 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:53:53.701 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:54:03.453 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:54:13.092 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:54:22.861 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:54:32.422 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:54:42.416 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:54:51.973 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:55:01.479 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:55:11.164 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:55:20.766 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:55:30.418 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:55:40.043 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:55:49.546 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:55:59.318 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:56:09.309 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:56:18.855 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:56:28.580 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:56:38.496 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:56:48.088 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:56:57.765 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:57:07.309 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:57:16.954 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 18:57:26.694 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 18:57:36.513 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:57:46.131 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:57:56.030 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:58:05.673 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 18:58:15.400 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:58:25.395 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:58:34.926 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 18:58:44.861 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:58:54.544 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 18:59:04.151 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:59:13.757 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:59:23.401 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:59:32.903 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:59:42.527 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 18:59:52.035 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 19:00:01.595 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:00:11.224 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:00:20.884 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:00:30.498 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:00:40.126 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:00:49.743 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:00:59.404 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:01:09.022 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:01:18.653 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:01:28.249 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:01:37.886 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:01:47.495 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:01:57.127 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:02:06.735 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:02:16.405 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:02:25.979 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:02:35.549 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:02:45.150 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:02:54.757 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:03:04.376 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:03:13.991 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:03:23.701 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:03:33.360 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:03:42.886 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:03:52.493 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:04:02.120 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:04:11.751 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:04:21.398 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:04:31.285 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:04:40.987 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:04:50.856 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:05:00.396 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:05:10.114 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:05:19.628 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:05:29.530 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:05:40.409 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 19:05:50.043 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:05:59.550 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:06:09.118 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:06:19.070 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:06:28.781 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:06:38.289 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:06:48.166 | : Array is unallocated. | Number times message previously added: 55 2024-05-01 19:06:57.794 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:07:07.435 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:07:17.006 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:07:26.986 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:07:36.538 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:07:46.060 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:07:55.836 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:08:05.579 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:08:15.265 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 19:08:25.157 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:08:34.682 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:08:44.447 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:08:54.393 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:09:04.161 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:09:13.668 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:09:23.268 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:09:32.871 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:09:42.474 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:09:52.084 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:10:01.739 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:10:11.445 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:10:21.097 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:10:30.723 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:10:40.340 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:10:49.960 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:10:59.614 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:11:09.242 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:11:19.003 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:11:28.521 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:11:38.140 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:11:47.749 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:11:57.389 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:12:07.005 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:12:16.636 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:12:26.264 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:12:35.865 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:12:46.316 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:12:55.928 | : Array is unallocated. | Number times message previously added: 53 2024-05-01 19:13:05.542 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:13:15.152 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:13:24.786 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:13:34.394 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:13:43.943 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:13:53.753 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:14:03.276 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 19:14:12.911 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:14:22.557 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:14:32.087 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:14:41.710 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:14:51.346 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:15:00.975 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:15:10.595 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:15:20.227 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:15:29.843 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:15:39.444 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:15:49.066 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:15:58.694 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:16:08.302 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:16:17.939 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:16:27.585 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:16:37.354 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:16:46.988 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:16:56.627 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:17:06.224 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:17:15.857 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:17:25.502 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:17:35.045 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:17:44.657 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:17:54.287 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:18:03.903 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:18:13.514 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:18:23.152 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:18:32.777 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:18:42.327 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:18:51.945 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:19:01.567 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:19:11.183 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:19:20.825 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:19:30.448 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:19:40.064 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:19:49.693 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:19:59.365 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:20:08.996 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:20:18.630 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:20:28.160 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:20:37.782 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:20:47.425 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:20:57.036 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:21:06.659 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:21:16.265 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:21:25.883 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:21:35.472 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:21:45.076 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:21:55.699 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 19:22:05.432 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:22:15.184 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:22:24.795 | : Array is unallocated. | Number times message previously added: 61 2024-05-01 19:22:34.414 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:22:44.039 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:22:53.655 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:23:03.283 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:23:13.062 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:23:22.710 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:23:32.215 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:23:41.736 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:23:51.335 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 19:24:01.091 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:24:10.671 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:24:20.188 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:24:29.718 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 19:24:39.413 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:24:49.166 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:24:58.675 | : Array is unallocated. | Number times message previously added: 57 2024-05-01 19:25:08.456 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:25:18.023 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:25:28.073 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:25:37.676 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:25:47.227 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:25:56.852 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 19:26:06.525 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:26:16.106 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:26:25.607 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:26:35.357 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:26:45.029 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:26:54.709 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:27:04.683 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:27:14.202 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:27:23.745 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:27:33.285 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:27:43.064 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:27:52.739 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:28:02.440 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:28:11.996 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:28:21.565 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:28:31.427 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:28:41.187 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:28:51.100 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:29:00.612 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:29:10.154 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:29:19.673 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:29:29.323 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:29:39.212 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:29:48.919 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:29:58.670 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:30:08.180 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:30:17.691 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:30:27.259 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:30:36.914 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 19:30:46.603 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 19:30:56.140 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:31:06.122 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:31:15.871 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:31:25.415 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:31:35.087 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:31:44.678 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:31:54.295 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:32:03.822 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 19:32:13.366 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 19:32:22.889 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:32:32.592 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:32:42.685 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:32:52.451 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:33:02.369 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:33:11.942 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:33:21.845 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 19:33:31.545 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:33:41.326 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:33:51.065 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:34:00.804 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:34:10.306 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:34:19.850 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:34:29.822 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:34:39.495 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:34:49.254 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:34:58.891 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:35:08.508 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:35:18.139 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:35:27.803 | : Array is unallocated. | Number times message previously added: 71 2024-05-01 19:35:37.582 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:35:47.346 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:35:56.992 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:36:06.619 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:36:16.251 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:36:26.201 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:36:35.766 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:36:45.298 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:36:54.966 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:37:04.537 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:37:14.252 | : Array is unallocated. | Number times message previously added: 53 2024-05-01 19:37:24.232 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:37:33.983 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:37:43.655 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:37:53.397 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:38:03.036 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:38:12.550 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:38:22.060 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:38:32.007 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:38:41.544 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:38:51.058 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:39:00.589 | : Array is unallocated. | Number times message previously added: 57 2024-05-01 19:39:10.267 | : Array is unallocated. | Number times message previously added: 57 2024-05-01 19:39:19.994 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:39:29.530 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:39:39.064 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:39:48.629 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:39:58.155 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:40:07.691 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:40:17.211 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 19:40:26.739 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:40:36.273 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:40:45.914 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 19:40:55.629 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:41:05.199 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:41:14.721 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 19:41:24.394 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:41:34.072 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:41:43.671 | : Array is unallocated. | Number times message previously added: 55 2024-05-01 19:41:53.365 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:42:02.980 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:42:12.600 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:42:22.234 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:42:31.856 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:42:41.601 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:42:51.420 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:43:00.953 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:43:10.697 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:43:20.480 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:43:30.016 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:43:39.770 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:43:49.461 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:43:59.020 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:44:08.992 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:44:18.520 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:44:28.142 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:44:37.852 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:44:47.439 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:44:56.957 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:45:06.874 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:45:16.442 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:45:25.952 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:45:35.583 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:45:45.148 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:45:54.760 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:46:04.261 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:46:13.818 | : Array is unallocated. | Number times message previously added: 63 2024-05-01 19:46:23.573 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:46:33.432 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:46:42.985 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:46:52.512 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:47:02.059 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:47:11.656 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:47:21.367 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 19:47:31.362 | : Array is unallocated. | Number times message previously added: 59 2024-05-01 19:47:40.981 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:47:50.649 | : Array is unallocated. | Number times message previously added: 65 2024-05-01 19:48:00.423 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:48:10.305 | : Array is unallocated. | Number times message previously added: 61 2024-05-01 19:48:19.961 | : Array is unallocated. | Number times message previously added: 53 2024-05-01 19:48:29.463 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:48:39.080 | : Array is unallocated. | Number times message previously added: 67 2024-05-01 19:48:48.730 | : Array is unallocated. | Number times message previously added: 69 2024-05-01 19:48:58.315 | : Array is unallocated. | Number times message previously added: 67 | Number times message added: 5 2024-05-01 19:48:59.312 | Saved Chartbook: futures REDUX-27 MES.Cht. Time: 1.0005 seconds. 2024-05-01 19:49:01.396 | : Array is unallocated. | Number times message added: 29 2024-05-01 19:49:06.708 | Saved Chartbook: futures REDUX-27 MES.Cht. Time: 0.9838 seconds. 2024-05-01 19:49:06.712 | : Array is unallocated. | Number times message added: 5 2024-05-01 19:49:08.003 | Unsubscribed from market depth data for MESM24-CME 2024-05-01 19:49:29.989 | MESM24-CME 1 Min #1 | Reloading chart. 2024-05-01 19:49:30.231 | Added historical Intraday data request for MESM24-CME to the queue. 2024-05-01 19:49:30.231 | Intraday data recording state for symbol MESM24-CME is set to download 'Pending'. 2024-05-01 19:49:30.231 | Triggering next historical data download in queue. 2024-05-01 19:49:30.231 | HD Request # 41 | Downloading Intraday chart data for MESM24-CME to the file MESM24-CME.scid. Service: cme 2024-05-01 19:49:30.231 | HD Request # 41 | Download start date-time: 2024-05-01 16:59:59.000000. File last date-time: 2024-05-01 16:59:59.866000 2024-05-01 19:49:30.231 | HD Request # 41 | Using server: ds23.sierracharts.com port 10150 2024-05-01 19:49:30.297 | Socket (1) | Creating socket. 2024-05-01 19:49:30.297 | Socket (1) | New receive buffer size: 0 2024-05-01 19:49:30.297 | Socket (1) | Connecting to IP: 38.103.112.183. 2024-05-01 19:49:30.356 | HD Request # 41 | Setting DTC encoding to Binary VLS 2024-05-01 19:49:30.356 | HD Request # 41 | Sending historical data logon request message. 2024-05-01 19:49:30.622 | HD Request # 41 | Requesting Intraday data. Start date-time: 2024-05-01 16:59:59. Record interval: 0. Symbol: MESM24 2024-05-01 19:49:30.650 | HD Request # 41 | Decompressing data. 2024-05-01 19:49:30.721 | HD Request # 41 | Receiving Intraday data for MESM24-CME starting at 2024-05-01 16:59:59.866000 2024-05-01 19:49:30.747 | Socket (1) | CloseSocket call. 2024-05-01 19:49:30.747 | Socket (1) | Shutdown started. Waiting for graceful close. 2024-05-01 19:49:30.775 | Socket (1) | Socket gracefully closed by remote side. 2024-05-01 19:49:30.775 | Socket (1) | Closed. 2024-05-01 19:49:30.864 | Historical data download thread signaled to stop. 2024-05-01 19:49:30.905 | HD Request # 41 | Timestamp of first Intraday data file record written: 2024-05-01 18:00:00.000000. 2024-05-01 19:49:30.905 | HD Request # 41 | Received 6742 Intraday data records from 2024-05-01 16:59:59.866000 to 2024-05-01 19:39:25.219004 (2.7 hours. Delay: 10.1 minutes) and wrote 6741 records for MESM24-CME 2024-05-01 19:49:30.912 | HD Request # 41 | Add time&sales data | Remembered last file record date-time: 2024-05-01 23:39:25.219004 2024-05-01 19:49:30.912 | HD Request # 41 | Completion time: 0s. 2024-05-01 19:49:30.912 | HD Request # 41 | Intraday data download complete for MESM24-CME. Unique request ID: 41 2024-05-01 19:49:30.912 | Removing historical data download ID 41. 2024-05-01 19:49:30.912 | Real-time Intraday chart data file updates started for MESM24-CME 2024-05-01 19:49:30.912 | Intraday chart data file opened for MESM24-CME 2024-05-01 19:49:30.912 | HD Request # 41 | Enabling Intraday chart updating for symbol. 2024-05-01 19:49:30.912 | 2024-05-01 19:49:30.912 | No download requests in the queue to start downloads for. 2024-05-01 19:49:33.209 | MESM24-CME 1 Min #1 | Chart data loading complete. 2024-05-01 19:49:56.406 | File >> Disconnect selected. 2024-05-01 19:49:56.406 | SC Data - All Services | Disconnected. 2024-05-01 19:50:02.129 | 2024-05-01 19:50:02.129 | SC Data - All Services | Connected to server complete. 2024-05-01 19:50:02.129 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-05-01 19:50:02.129 | Subscribing to symbol for symbol alert. MESZ23-CME 2024-05-01 19:50:02.129 | Using symbol data fast lookup vector 2024-05-01 19:50:02.129 | SC Data - All Services | Starting real-time market data updates for: MESZ23-CME. ID: 1 2024-05-01 19:50:02.129 | SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MESZ23-CME 2024-05-01 19:50:02.129 | SC Data - All Services | Requesting security definition data for: MESZ23-CME. ID: 1 2024-05-01 19:50:02.129 | Subscribing to symbol for symbol alert. MESZ23-CME | Number times message added: 5 2024-05-01 19:50:02.129 | Subscribing to symbol for symbol alert. MESH24-CME 2024-05-01 19:50:02.129 | SC Data - All Services | Starting real-time market data updates for: MESH24-CME. ID: 2 2024-05-01 19:50:02.129 | SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MESH24-CME 2024-05-01 19:50:02.130 | SC Data - All Services | Requesting security definition data for: MESH24-CME. ID: 2 2024-05-01 19:50:02.233 | SC Data - All Services | Starting real-time market data updates for: MESM24-CME. ID: 3 2024-05-01 19:50:02.233 | SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MESM24-CME 2024-05-01 19:50:02.233 | SC Data - All Services | Requesting security definition data for: MESM24-CME. ID: 3 2024-05-01 19:50:02.233 | Added historical Intraday data request for MESM24-CME to the queue. 2024-05-01 19:50:02.233 | Intraday data recording state for symbol MESM24-CME is set to download 'Pending'. 2024-05-01 19:50:02.233 | Triggering next historical data download in queue. 2024-05-01 19:50:02.235 | Delaying start of download for MESM24-CME. 2024-05-01 19:50:07.044 | HD Request # 42 | Downloading Intraday chart data for MESM24-CME to the file MESM24-CME.scid. Service: cme 2024-05-01 19:50:07.045 | HD Request # 42 | Download start date-time: 2024-05-01 19:39:25.000000. File last date-time: 2024-05-01 19:39:25.219004 2024-05-01 19:50:07.045 | HD Request # 42 | Using server: ds26.sierracharts.com port 10149 2024-05-01 19:50:07.079 | Socket (1) | Creating socket. 2024-05-01 19:50:07.079 | Socket (1) | New receive buffer size: 0 2024-05-01 19:50:07.079 | Socket (1) | Connecting to IP: 38.103.112.197. 2024-05-01 19:50:07.144 | HD Request # 42 | Setting DTC encoding to Binary VLS 2024-05-01 19:50:07.144 | HD Request # 42 | Sending historical data logon request message. 2024-05-01 19:50:07.415 | HD Request # 42 | Requesting Intraday data. Start date-time: 2024-05-01 19:39:25. Record interval: 0. Symbol: MESM24 2024-05-01 19:50:07.441 | HD Request # 42 | Decompressing data. 2024-05-01 19:50:07.467 | HD Request # 42 | Receiving Intraday data for MESM24-CME starting at 2024-05-01 19:39:25.219000 2024-05-01 19:50:07.467 | Socket (1) | CloseSocket call. 2024-05-01 19:50:07.467 | Socket (1) | Shutdown started. Waiting for graceful close. 2024-05-01 19:50:07.467 | Historical data download thread signaled to stop. 2024-05-01 19:50:07.467 | HD Request # 42 | Timestamp of first Intraday data file record written: 2024-05-01 19:39:30.650000. 2024-05-01 19:50:07.468 | HD Request # 42 | Received 17 Intraday data records from 2024-05-01 19:39:25.219000 to 2024-05-01 19:40:04.367000 (39.1 seconds. Delay: 10.1 minutes) and wrote 12 records for MESM24-CME 2024-05-01 19:50:07.483 | HD Request # 42 | Add time&sales data | Remembered last file record date-time: 2024-05-01 23:40:04.367000 2024-05-01 19:50:07.483 | HD Request # 42 | Completion time: 0s. 2024-05-01 19:50:07.483 | HD Request # 42 | Intraday data download complete for MESM24-CME. Unique request ID: 42 2024-05-01 19:50:07.483 | Removing historical data download ID 42. 2024-05-01 19:50:07.483 | Real-time Intraday chart data file updates started for MESM24-CME 2024-05-01 19:50:07.483 | Intraday chart data file opened for MESM24-CME 2024-05-01 19:50:07.483 | HD Request # 42 | Enabling Intraday chart updating for symbol. 2024-05-01 19:50:07.483 | 2024-05-01 19:50:07.483 | No download requests in the queue to start downloads for. 2024-05-01 19:50:07.498 | Socket (1) | Socket gracefully closed by remote side. 2024-05-01 19:50:07.498 | Socket (1) | Closed. |
| [2024-05-02 15:33:10] |
| jivetrader - Posts: 410 |
|
Please note that I am receiving data for symbol TICK-NYSE but not for MESM24_FUT_CME Please advise. |
| [2024-05-02 16:49:56] |
| John - SC Support - Posts: 36238 |
|
There is a discrepancy with your account and what is shown in your log that has us a bit confused. In particular, your log shows the following link: 2024-05-01 18:10:45.350 | Enabled for exchange2: CME
This indicates that you have the "CME With Market Depth for Non-Professional Accounts" exchange active. But your account shows that this is not the case. Please restart Sierra Chart and when you start it again use the "Forced Login" option. Follow the instructions here: Sierra Chart - Software Login Instructions: Forced Login For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-02 17:54:14] |
| jivetrader - Posts: 410 |
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Solved for main instance of Sierra by Forced Login and/or downloading the latest version for good measure. Second instance (File> New Instance) still shows frozen data for MES symbol Date Time Of Last Edit: 2024-05-02 18:00:10
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| [2024-05-02 18:21:57] |
| John - SC Support - Posts: 36238 |
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Open a chart in the main instance for MES, to ensure that you have the data in that main instance. If this is a Continuous Futures in the Sub-Instance, then make sure you have the same setup in the main instance. Then in the sub-instance have a chart for the MES active and select "Edit >> Delete All Data and Download". If this is a Continuous Contract and you are only missing data for the current contract then you only need to select the current contract in the list that comes up. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-03 01:00:10] |
| jivetrader - Posts: 410 |
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Yes, I had done all of that, and now again, and no change--data flows in instance 1 but instance 2 data is still frozen in the same place.
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| [2024-05-03 13:57:03] |
| John - SC Support - Posts: 36238 |
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We need to see the Message Log for the instance that is not working. Please post it following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-06 16:43:44] |
| jivetrader - Posts: 410 |
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Message Log sent via 'Send for Analysis'
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| [2024-05-06 22:18:14] |
| John - SC Support - Posts: 36238 |
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Please try the following for us: - In the Main Instance of Sierra Chart, set the option for "Global Settings >> General Settings >> General >> Use Symbol Settings in New Instances when Started" to "Yes". - Exit from all Sierra Chart instances. - Restart Sierra Chart, and open the sub-instance. Let us know if you are able to get the data properly or not in the sub-instance. If not, then please send us the log file again, as we want to see if you get the same error messages. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-07 18:37:21] |
| jivetrader - Posts: 410 |
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Data still does not flow to instance #2 after making the change to #1. Log file sent.
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| [2024-05-07 22:11:31] |
| Sierra_Chart Engineering - Posts: 17161 |
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What is the symbol you have an issue with? For example this is the wrong symbol format: MESH24_FUT_CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-07 22:11:42
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| [2024-05-08 14:38:38] |
| jivetrader - Posts: 410 |
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Thank you, that was the problem. I wasn't aware of the symbol change to MESM24-CME when I changed packages. All set, thanks
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