Support Board
Date/Time: Sun, 24 Nov 2024 19:29:09 +0000
Post From: Package selection
| [2024-05-02 16:49:56] |
| John - SC Support - Posts: 36238 |
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There is a discrepancy with your account and what is shown in your log that has us a bit confused. In particular, your log shows the following link: 2024-05-01 18:10:45.350 | Enabled for exchange2: CME
This indicates that you have the "CME With Market Depth for Non-Professional Accounts" exchange active. But your account shows that this is not the case. Please restart Sierra Chart and when you start it again use the "Forced Login" option. Follow the instructions here: Sierra Chart - Software Login Instructions: Forced Login For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |