Support Board
Date/Time: Mon, 25 Nov 2024 01:51:03 +0000
Can't place sim trade
View Count: 222
| [2024-04-23 12:36:34] |
| JbGlobal - Posts: 13 |
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Good morning, I am trying to place trades on the trade simulator and keep getting the following error: Order update (Order reject). Info: Trading Evaluator (Order reject). Info: Trade Order Error - Symbol not allowed for trading for account. Internal Order ID: 36. Service Order ID: 66. Symbol ZNM24. Account: jeff* This error occurs for all products that I have tried in CBOT - which I am subscribed to. I have followed the steps in the following link: Simulated Futures Trading Service I have created a new sim account, edited the funds, margins and commissions. I have "current selected service" set to Trading Evaluator [trading]. My sim account is selected in the trade window. My live broker account is connected to Sierra. Any ideas? Thanks so much! |
| [2024-04-23 15:43:05] |
| John - SC Support - Posts: 36238 |
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You need to add this symbol in the Symbol/Product Limits tab for the account. So you first need to edit the account: - Select Trade >> Trade Accounts Monitor. - In the list of accounts, select the account you want to edit. - From the Trade Accounts Monitor window, select Manage >> Edit Trade Account. And then add the symbol. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-23 18:00:24] |
| Sierra_Chart Engineering - Posts: 17166 |
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More information: Trade Account and Risk Management: Symbol/Product Limits Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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