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Date/Time: Sun, 19 May 2024 23:12:24 +0000



Post From: Can't place sim trade

[2024-04-23 12:36:34]
JbGlobal - Posts: 11
Good morning,

I am trying to place trades on the trade simulator and keep getting the following error:

Order update (Order reject). Info: Trading Evaluator (Order reject). Info: Trade Order Error - Symbol not allowed for trading for account. Internal Order ID: 36. Service Order ID: 66. Symbol ZNM24. Account: jeff*

This error occurs for all products that I have tried in CBOT - which I am subscribed to.

I have followed the steps in the following link:
Simulated Futures Trading Service

I have created a new sim account, edited the funds, margins and commissions. I have "current selected service" set to Trading Evaluator [trading]. My sim account is selected in the trade window. My live broker account is connected to Sierra.

Any ideas?

Thanks so much!