Support Board
Date/Time: Mon, 25 Nov 2024 14:27:07 +0000
Saving Trade Order and Trade Positions Settings
View Count: 339
| [2024-02-26 22:13:44] |
| joefennessey - Posts: 40 |
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Hi, In previous versions of Sierra Chart, File >> Save All would save changes made to the format of the Trade Orders and Trade Positions windows, like re-ordering and re-sizing the columns. I recently updated and Save All no longer seems to do that. What is the new way to save formats? Thanks, Michael |
| [2024-02-27 15:48:26] |
| Sierra_Chart Engineering - Posts: 17173 |
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These settings are saved when you exit from Sierra Chart and restored when you restart Sierra Chart. We will verify this. Maybe there is some new issue we are not aware of.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-27 16:03:03] |
| Sierra_Chart Engineering - Posts: 17173 |
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We are not observing any problem with this. The size and position of columns in the Trade Orders window as well as its size and position is all maintained upon a restart. Maybe the main configuration file of Sierra Chart is set to read only on your system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-27 21:54:47] |
| joefennessey - Posts: 40 |
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In the previous version the trade order and trade position windows would open upon restart. They no longer open - I have to open them manually. Could that provide a clue? How can I check the configuration file? Thanks, Michael |
| [2024-02-27 22:05:52] |
| John - SC Support - Posts: 36241 |
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If you have a Trade Positions or Trade Orders window open when you save the chartbook and then close Sierra Chart, then it will open when you reopen that chartbook. We just verified that this is working correctly.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-27 22:20:27] |
| joefennessey - Posts: 40 |
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That was the functionality in the previous version. I updated a few minutes ago to the latest stable version. I'll see if that solves the problem. I can verify that I was saving the chartbook with the trade positions and trade orders windows open. They were not reopening after the update that kicked CQG data feed. Prior to that update it was the case that saving with the trade orders and trade positions windows open would do exactly that. |
| [2024-02-28 00:13:58] |
| Sierra_Chart Engineering - Posts: 17173 |
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The state of these windows: Trade Positions or Trade Orders window Is not affected by Chartbooks. You do not have to save a Chartbook to save them. We have tested, the automatic opening of the Trade Orders and Trade Positions window. If they are visible when you exit from Sierra Chart they will be automatically reopened when you open Sierra Chart. There is no problem with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-28 00:39:59] |
| joefennessey - Posts: 40 |
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I'm aware that it works on your end, I'm not doubting that. I am doubting if there may be some configuration issue or corruption with the software on my end. Is there a diagnostic I can do or a line I can call? I have been using the software for over a year. I know that the trade orders and trade positions windows should open automatically if they were open when the application was closed. I do believe this is a specific issue, not a general, software-wide one. |
| [2024-02-28 14:55:59] |
| JohnR - User831573 - Posts: 306 |
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Joe ?, Just one possible way. I would try making a new 'test' chartbook, with 1 new chart, add trading windows. Save , close, restart SC and open test chartbook. See if all windows appear as you expect. If yes, then something is corrupted in either your chartbook or chart. You can save all of your studies / setup to a collection to use in the rebuild. Hope it helps. JohnR |
| [2024-02-28 19:21:50] |
| Sierra_Chart Engineering - Posts: 17173 |
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We could have a look at this after the market close today, in the evening. Let us know if that works.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-28 22:08:53] |
| joefennessey - Posts: 40 |
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That would be great, I'm free right now for the next hour or so. We could do this tomorrow evening too.
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| [2024-03-04 23:02:33] |
| joefennessey - Posts: 40 |
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I think I found the source of the issue. The "Save All" function only works when you are prompted by the popup to "Save All" after hitting the red X button to close the application.. It doesn't work while the application is open. I have a python script that calls the CMD "TASKKILL" command to shut down Sierra Chart after the market closes every day. In previous versions, when the "Save All" worked while the application was open, any changes made during the trading day were preserved after the application was restarted following "TASKKILL". Now, since the "Save All" only works when closed by hand using the red X button, I have to restart the application by hand while the market is closed (to keep order IDs from changing). Please fix this in future updates. Date Time Of Last Edit: 2024-03-04 23:03:14
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| [2024-03-05 01:52:10] |
| Sierra_Chart Engineering - Posts: 17173 |
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Are you referring to File >> Save All? This functionality has not changed. It will save, all of the open Chartbooks and spreadsheets. And we definitely do not recommend terminating Sierra Chart like you are. That does not make any sense. It must be gracefully closed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-05 04:27:16] |
| User719512 - Posts: 264 |
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I have a python script that calls the CMD "TASKKILL" command to shut down Sierra Chart after the market closes every day.
I would expect problems with such a technique on any Windows program, not just Sierra. Sierra_Chart Engineering, Does EXIT UDP string work as expected and do a File|Exit, Save All|Yes? In my testing, sending EXIT seems to cause Sierra to open a new chart named "EXIT" with a Symbol of "EXIT". See also: https://www.sierrachart.com/index.php?page=doc/UDPAPI.html#ExitProgram |
| [2024-03-05 05:25:13] |
| Sierra_Chart Engineering - Posts: 17173 |
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We need to update that page. Most of the UDP functionality has now been removed. It is considered out of date. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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