Support Board
Date/Time: Wed, 27 Nov 2024 08:29:37 +0000
Rithmic through Apex
View Count: 747
| [2023-09-08 22:10:02] |
| Samuel Pickus - Posts: 7 |
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Hi Support, I have reviewed multiple posts about how rithmic will give users issues with real-time data and that CME does not recognize a funded prop firm account as a real funded account. Since I am only looking to use this platform for footprint and other charting, and have funded accounts through Apex, I do not need order routing and simply just want real-time data without having to pay the professional fee rate. I am only in need of the CME e-mini data as I trade /ES. I read this part of the post...... "Trading accounts from funding evaluator services like Top Step Trader, Earn 2 Trade, One Up Trader, LeeLoo, UProfit, and other trading evaluator accounts, do not qualify to use the CME reduced price nonprofessional exchange fees. Therefore, to access the CME, CBOT, NYMEX, and/or COMEX real-time data from one of the Sierra Chart Data Feeds at the reduced fees, it is necessary to set the Global Settings >> Data/Trade Service Settings >> Service in Sierra Chart to use one of the supported futures Trading services or just connect for 10 seconds once a month then back to SC Data-All Services (or the service for your Simulated trading account)." After following those instructions I still have delayed data. I also tried disconnecting and reconnecting and still delayed. With that said, can you help me access real-time data if possible? Thank you. |
| [2023-09-11 14:18:43] |
| John - SC Support - Posts: 36309 |
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You have not gone through the setup for the data in which you will eventually activate (and pay for) the exchange(s) for which you want the real-time data. Follow the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* -- Also, your account does not show that you have connected to your live, funded, futures trading account, as your "Verified Until" date is still showing as 0000-00-00. When you connect to your live, funded, futures trading account this date will update to be 30 days forward from the current date. You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges If you do not have an account that qualifies for the above, then we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-12 13:12:18] |
| Samuel Pickus - Posts: 7 |
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Thank you very much. I will begin working on these steps
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