Support Board
Date/Time: Sun, 09 Mar 2025 19:50:25 +0000
CQG datafeed for NQ trading...problem
View Count: 1354
| [2022-02-22 01:10:49] |
| User630795 - Posts: 92 |
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I've been using CQG datafeed to trade NQ on Sierra Chart without much issues. However, since I downloaded the latest SC version last week, my chart does not look right. I use "Number of Trades per Bar" chart type with 10000 setting. The chart is not plotting properly. Can you look into this? Thank you.
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| [2022-02-22 01:55:18] |
| Sierra_Chart Engineering - Posts: 18708 |
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Refer to the version notes here for version 2351: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2351 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-26 14:44:34] |
| User630795 - Posts: 92 |
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based on your response, I am interested in upgrading to Denali Exchange Data Feed and Teton Order Routing. However, I need further confirmation before I make this switch. Again, I exclusively day trade NQ only (Service Package 3) with CQG data feed thru my broker which is AMP Futures. 1) I understand the cost involved with using Denali Exchange Data. What is the cost of using Teton Order Routing? 2) I know how to upgrade to Package 10 to switch to Denali Exchange Data Feed. How/where do you add/switch to Teton Order Routing? 3) At what point do I tell my broker (AMP Futures) to terminate CQG subscription? Thank you for your prompt response. I want to get this done this weekend before the market opens. |
| [2022-02-26 18:47:45] |
| ertrader - Posts: 682 |
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AMP does not support Teton as of yet with no timeline (I was in a similar situation as you). In order to move away from CQG, it is necessary to change brokers. I chose Stage 5/Advantage and have been very happy. AMP and SC Direct routing |
| [2022-02-26 23:20:40] |
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1. There is no cost. You save money as compared to CQG because there are no transaction fees. 2. Just for reference here is the documentation for the Denali data feed: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Here are the Teton instructions: Sierra Chart Teton Futures Order Routing: Setup Instructions But you do need to use of different broker for Teton. 3. You can tell your broker now AMP, to cancel the CQG exchange fees. Wait until March 1 to activate the Denali data feed and there will be no exchange fee for the first month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-26 23:21:05
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| [2022-02-27 18:21:27] |
| User630795 - Posts: 92 |
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i have questions. if i do what you suggested.... cancel CQG w/ AMP and activate Denali data feed, what Order Routing System would I be using then? (since AMP does not support Teton.) btw, I sent an email to AMP telling them that if they don't support Teton, I plan to move my accounts to Stage 5. I pointed out that Teton is technically superior and easier/cheaper for them/broker to support and maintain. I had some bad experiences with CQG but apparently AMP is claiming CQG is more stable. I don't think they know what they are talking about. Even though SC's support is frustrating, I think SC's products are technically solid. (I have technical background.) I want AMP to support Teton so I don't have to move my accounts. |
| [2022-02-27 19:26:32] |
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No we did not say cancel CQG with AMP. Cancel the exchange fees for market data. but apparently AMP is claiming CQG is more stable. Being that Sierra Chart does not support CQG bracket orders because they do not work as expected, at least at the time we were using the FIX connection from CQG, and being that OCO orders also do not work as expected under all circumstances. And being there are no transaction fees with Teton and so many other improvements, it makes no sense whatsoever to be using CQG and all of our users who are trading the CME Group of markets should move off of CQG as soon as possible.What is frustrating specifically? Even though SC's support is frustrating, If there is any thread on this board, where you did not get the proper support/answer let us know and we will review.They indicate this will be the case to us regarding supporting Teton, but there is no indication of the timing: I want AMP to support Teton so I don't have to move my accounts.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-27 19:27:10
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| [2022-03-05 14:22:48] |
| User630795 - Posts: 92 |
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I have follow up questions before making the switch because i do not know exactly how data feed and order routing works so I'd appreciate your patience. (fyi, I've been repeatedly asking my broker/AMP if/when they plan to support TETON order routing. they continue to be silent. they simply are not responding to my emails. weird. as I said, if they plan to implement TETON order routing, i'd rather not go thru the trouble of moving my accounts to another broker.) Until AMP implements TETON or I decide to move my accounts to another broker that supports TETON (Stage 5?), I'd like to switch to Denali data feed ASAP because SC no longer is performing well with CQG data feed. Please confirm the following is what I need to do: 1) I understand that I can change my package to include Denali data feed at "account control panel." 2) You previous told me to hold activation until certain date to avoid exchange fee. Do I still need to do this if I am going to switch to Denali today? 3) how much is "exchange fee" for Denali per contract traded? 4) per your previous instruction, once I activate Denali, I notify CQG to cancel "exchange fees." I assume they would understand when I request this. however, for my benefit, what is "exchange fees"? also, at this point, what components of CQG service I'd be still using after canceling the "exchange fees" only? 5) once I do above, since i will be trading with AMP account which does not support TETON, which order routing service would I be using at this point? still CQG? if so, i guess you can separate CQG's exchange service and order routing? (i apologize if this is too elementary.) 6) if i activate Denali data feed today (w/o having a change to cancel CQG exchange fees w/ AMP since they are close until Monday), if i trade Sunday night, would my orders be routed properly? Thank you again for me asking very basic questions, I simply don't know much about the data feed and order routing and I want to make sure i understand enough before making the change. I need to switch data feed because I love SC but SC does not like CQG and I am having some problems. |
| [2022-03-05 16:16:08] |
| seandunaway - Posts: 347 |
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Exchange (CME) - Monthly exchange fees are the cost of the live tick data from CME, for example. CME wants $3 for top of book or $33 for market depth. This goes to the exchange. SierraChart adds a very reasonable $0.50 to the $3 top of book as an administrative cost. It is billed before the month and it pays for the entire month without prorating or refunds. * Support suggested you pay the exchange fee from your Sierra account and cancel it from your AMP account toward the end of the month to limit having two active exchange subscriptions to only the few remaining days of the month. - Per transaction exchange fees also goes to CME, per contract per side. For a CME micro for example, it's $0.25. Also $0.02 goes to the NFA. SierraChart or CQG - Data connection fees are the cost of connecting to a sort of gateway which allows you to receive the exchange tick data and also often historical data. This is $10 to CQG or $10 to SierraChart (bundled with your platform subscription). In the case of CQG it is also required to route your order. - Transaction fees are the cost per contract for executing your orders. CQG charges $0.10 per contract per side. SierraChart currently charges $0. Broker Commission fees are also per contract per side and go to your introducing broker, typically this will be something like $0.15 to $0.50 as negotiated. From this your broker will pay a few pennies to the Futures Commission Merchant as sort of a clearing fee. Most IBs will eat this expense, some will pass it on to you. The ones that pass it on will often dramatically pad it for their own profit. Notes Regarding your questions specifically.. if you want to keep AMP yet still have historical tick data, you'll need to pay CQG $10 to route your orders for $0.10/car and SierraChart $10 to receive tick data. When switching over you will have two concurrent exchange subscriptions, one with AMP/CQG and one SierraChart. If you time it toward the end of the month, it can be only a day or two. I think it's also worth mentioning a couple things in full transparency. 1. SierraChart has the ability to still provide the included (but relatively limited) front contracts historical tick data with CQG. It is my belief they're removing it simply to incentivize people transitioning to their Teton order routing. How can we blame them? It's a pain to support and their end to end system is superior. But still I don't like when it is portrayed as a CQG technical limitation because it's simply not. 2. It is my belief that AMP is choosing not to support Teton because it conflicts with their business model. They advertise extremely cheap commissions, but then add hidden commissions on top of the transaction fees. I haven't checked in a couple years, but it was common for people to be paying say $0.25-$0.35 per side per contract for trade routing via CQG, when the CQG buy rate was only $0.10. In a competitive business where everyone is shopping the lowest commissions, this allowed them to advertise commissions lower than their competitor's $0.49, and then add 0.$25 to the $0.10 transaction fee and fib that CQG was charging $0.35/car. Creative accounting. If this is still the strategy then you can imagine they would have zero desire to support Teton with $0 transaction fees billed directly to SierraChart (can't be padded). For many AMP users this is added incentive to join one of the excellent brokers supporting Teton. Date Time Of Last Edit: 2022-03-05 16:34:20
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| [2022-03-05 17:00:18] |
| User630795 - Posts: 92 |
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Dear seandunaway, thank you for your kind/lengthy/"comprehensive" explanation. it is very helpful. This is break down of the commissions and fees AMP charges me per contract (round trip) for NQ trading (not MNQ): 1) Exchange: $2.56 (AMP can't charge this item if I switch to Denali?) 2) NFA: $0.04 3) Clearing: $1.00 (Is this AMP's commission? $0.50 per side per contract?) 4) CQG TRF: $0.20 (Order Routing fee? $0.10 per side per contract?) Total Commissions & Fees (round trip): $3.80 If I stay with AMP but use Denali instead of CQG for data feed, would the item 1) above will go away? What other items above will change? Which of above items are for order routing? Item "4) CQG TRF"? So, if I stay with AMP but use Denali, I would be using CQG's Order Routing service, right? Thank you. |
| [2022-03-05 18:00:21] |
| seandunaway - Posts: 347 |
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#1-#4 all look like the correct non-padded rates and will remain the same no matter if you use Denali or not. #1 goes to CME #2 goes to NFA #3 is AMP's commission #4 is the CQG routing connect fee which will remain as long as you want to execute via CQG (versus Teton) Your per round trip fees will remain the same regardless. Right now you're paying monthly: 1) SierraChart platform without Denali: $26-$36 2) CQG connect fee: $10 3) CME live market data fees: $3 (lvl 1) or $33 (lvl 2)... currently you're paying this through AMP but if you use Denali you need to pay it through the SierraChart account portal. By adding Denali to receive historical tick data, your total monthly fees will increase by $10 a month which will be added to cost of the SierraChart platform fee. That's all. If you moved your account to a different broker you could save the monthly CQG connect fee $10 and also the per round turn CQG TRF $0.20. Date Time Of Last Edit: 2022-03-05 18:25:18
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| [2022-03-05 18:05:50] |
| seandunaway - Posts: 347 |
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An easier way to think about it might be that CQG and Teton are redundant, trying to do the same thing. Only one is necessary. But because AMP does not support Teton execution you have to use CQG execution. And because SierraChart chooses not to support CQG historical market data, you have to use Denali for data. So while both individually support both execution and market data, at AMP you'll need to subscribe to both, one for each function! Date Time Of Last Edit: 2022-03-05 18:15:26
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| [2022-03-05 18:12:44] |
| seandunaway - Posts: 347 |
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TL;DR 1. Tell AMP you want this month to be your last month subscribed to CME market data and to please no longer bill the $3 (lvl 1) or $33 (lvl 2) each month. Even after cancelling, live data via CQG will still be available until the end of the calendar month. 2. Upgrade your Sierra Chart package to include Denali, +$10 per month 3. Subscribe to CME market data ($3.50 or $33) for Denali, knowing that the month in which you subscribe will pay for the entire calendar month. Now you're getting market data from CME/Sierra Chart and executing through CQG/AMP with no extra expenses. or switch brokers and save $10/month and $0.20/roundturn ;) Date Time Of Last Edit: 2022-03-05 18:21:47
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| [2022-03-05 18:47:17] |
| User630795 - Posts: 92 |
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Dear seandunaway, SC should hire you to be their support person. I love their technology and their products but their "support" seem to lack. thank you again. you explained everything i needed to hear. i completely/fully understand now. in addition to needing historical tick data (Denali) since SC does not want to support CQG (and I don't want to leave SC), some of the CQG's order routing caused some costly errors in the past and i don't trust it. if AMP won't/can't support Teton, I will need to move on. Which broker(s) do you like? the support person seem to like Stage 5. thank you again. |
| [2022-03-05 19:07:46] |
| seandunaway - Posts: 347 |
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For me personally, there is no alternative to Ian and Morad at Edge Clear! They're simply the best! :)
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| [2022-03-05 19:37:06] |
| User630795 - Posts: 92 |
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Dear seandunaway, Yes, i've heard/read about Edge Clear. May I ask why you think "they're simply the best"? Also, may I ask what commission and fees (the break down) you are paying for NQ trading? I will definitely consider migrating to Edge Clear after hearing your response/reasons. Thank you again. |
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