Support Board
Date/Time: Thu, 06 Mar 2025 13:31:28 +0000
Resolved - but question remains...
View Count: 515
| [2022-01-28 22:52:05] |
| marwhitt - Posts: 29 |
|
I would like to know why I could not access my charts until after I made a payment that was 16 days early. Thank you. Here is a copy of the message log, copied this afternoon: HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-01-28 14:58:31.012 Reading Internal Order ID file. | 2022-01-28 14:58:35.005 Reading Trade Orders file. | 2022-01-28 14:58:35.571 Reading Trade Positions file. | 2022-01-28 14:58:35.652 Reading Trade Account Data files. | 2022-01-28 14:58:35.653 UDPListener (1520). Port 22904 | Listening on UDP port 22904. | 2022-01-28 14:58:35.976 Software version: 2348 64-bit | 2022-01-28 14:58:35.976 Primary Thread ID: 8752 | 2022-01-28 14:58:35.976 Usage end date: 2022-02-14 | 2022-01-28 14:58:35.976 Enabled for: Sierra Chart Historical Data Service. | 2022-01-28 14:58:35.976 Enabled for: Delayed Denali Exchange Data Feed. | 2022-01-28 14:58:35.976 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-01-28 14:58:35.976 Current selected Data/Trading service: TransAct WS | 2022-01-28 14:58:35.976 Custom symbol settings values: disabled | 2022-01-28 14:58:35.977 Chart Update Interval: 500 | 2022-01-28 14:58:35.977 Intraday Data Storage Time Unit: 1 | 2022-01-28 14:58:35.977 Time Zone: +00:00:00 (UTC+00) | 2022-01-28 14:58:35.977 2022-01-28 14:58:35 Local computer time in UTC | 2022-01-28 14:58:35.977 2022-01-28 14:58:35 Local computer time in SC Time Zone | 2022-01-28 14:58:35.977 2022-01-28 14:58:24 Server time in UTC | 2022-01-28 14:58:35.977 Local computer UTC time and Server UTC time difference: 2 seconds. | 2022-01-28 14:58:35.977 Program path: C:\SierraChart\ | 2022-01-28 14:58:35.977 Data Files path: C:\SierraChart\Data\ | 2022-01-28 14:58:35.977 OS Version Number: 10.0 | 2022-01-28 14:58:35.977 Locale Setting: C | 2022-01-28 14:58:35.977 DLLs: UserContributedStudies_64.dll | 2022-01-28 14:58:35.978 Allowed protected custom studies: | 2022-01-28 14:58:35.978 Checking for new symbol settings. Requested symbol settings MD5 for service code transact.trading. Request ID: 1. | 2022-01-28 14:58:36.004 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-01-28 14:58:36.011 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-01-28 14:58:36.011 Received 5 login tokens. | 2022-01-28 14:58:36.455 Symbol settings MD5 received. Request ID: 1. | 2022-01-28 14:58:37.649 Symbol settings are up-to-date for transact.trading. | 2022-01-28 14:58:37.649 TransAct WS | Connecting to Authorization server 208.97.219.30:1869 | 2022-01-28 14:58:42.675 Auth Websocket | Connecting to WebSocket server 208.97.219.30:1869 | 2022-01-28 14:58:42.675 Auth Websocket socket (1) | Creating socket. Using TLS 1.2. | 2022-01-28 14:58:42.676 Auth Websocket socket (1) | New receive buffer size: 5242880 | 2022-01-28 14:58:42.676 Auth Websocket socket (1) | Connecting to IP: 208.97.219.30. | 2022-01-28 14:58:42.676 Auth Websocket | Opening WebSocket. | 2022-01-28 14:58:42.718 Auth Websocket | Sending WebSocket handshake. | 2022-01-28 14:58:42.718 Auth Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-01-28 14:58:42.842 Auth Websocket | Server header | Upgrade: WebSocket | 2022-01-28 14:58:42.842 Auth Websocket | Server header | Connection: Upgrade | 2022-01-28 14:58:42.842 Auth Websocket | Server header | Sec-WebSocket-Accept: mu0p0z+RdcUDNiJjiMcPyL6/yYI= | 2022-01-28 14:58:42.842 Auth Websocket | Server header | Sec-WebSocket-Protocol: authenticateapi | 2022-01-28 14:58:42.842 Auth Websocket | Server header | | 2022-01-28 14:58:42.842 Auth Websocket | Web socket state is now open. | 2022-01-28 14:58:42.842 TransAct WS | Sending account logon message. Simulated Live | 2022-01-28 14:58:42.842 Auth Websocket socket (1) | CloseSocket call. | 2022-01-28 14:58:47.323 Price Websocket | Connecting to WebSocket server priceapi1.transactfutures.com:1872 | 2022-01-28 14:58:47.323 Auth Websocket | WebSocket closed. | 2022-01-28 14:58:47.323 Auth Websocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-01-28 14:58:47.323 Price Websocket socket (2) | Creating socket. Using TLS 1.2. | 2022-01-28 14:58:47.355 Price Websocket socket (2) | New receive buffer size: 5242880 | 2022-01-28 14:58:47.355 Price Websocket socket (2) | Connecting to IP: 208.97.219.196. | 2022-01-28 14:58:47.355 Auth Websocket socket (1) | Write has completed. Shutdown being performed. | 2022-01-28 14:58:47.363 Auth Websocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-01-28 14:58:47.363 Price Websocket | Opening WebSocket. | 2022-01-28 14:58:47.382 Price Websocket | Sending WebSocket handshake. | 2022-01-28 14:58:47.382 Price Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-01-28 14:58:47.467 Price Websocket | Server header | Upgrade: WebSocket | 2022-01-28 14:58:47.467 Price Websocket | Server header | Connection: Upgrade | 2022-01-28 14:58:47.467 Price Websocket | Server header | Sec-WebSocket-Accept: Gipa+JL7uWKUFZSwnlX/O3BCdnw= | 2022-01-28 14:58:47.467 Price Websocket | Server header | Sec-WebSocket-Protocol: priceapi | 2022-01-28 14:58:47.467 Price Websocket | Server header | | 2022-01-28 14:58:47.467 Price Websocket | Web socket state is now open. | 2022-01-28 14:58:47.467 Orders Websocket | Connecting to WebSocket server simapi.transactfutures.com:443 | 2022-01-28 14:58:49.579 Orders Websocket socket (3) | Creating socket. Using TLS 1.2. | 2022-01-28 14:58:49.607 Orders Websocket socket (3) | New receive buffer size: 5242880 | 2022-01-28 14:58:49.608 Orders Websocket socket (3) | Connecting to IP: 208.97.219.123. | 2022-01-28 14:58:49.608 Orders Websocket | Opening WebSocket. | 2022-01-28 14:58:49.652 Orders Websocket | Sending WebSocket handshake. | 2022-01-28 14:58:49.652 Orders Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-01-28 14:58:49.774 Orders Websocket | Server header | Upgrade: WebSocket | 2022-01-28 14:58:49.775 Orders Websocket | Server header | Connection: Upgrade | 2022-01-28 14:58:49.775 Orders Websocket | Server header | Sec-WebSocket-Accept: aZ19JYAhtJpTeFlB/xZCs6LzJ0I= | 2022-01-28 14:58:49.775 Orders Websocket | Server header | Sec-WebSocket-Protocol: order | 2022-01-28 14:58:49.775 Orders Websocket | Server header | | 2022-01-28 14:58:49.775 Orders Websocket | Web socket state is now open. | 2022-01-28 14:58:49.775 TransAct WS | Sending orders connection logon message. | 2022-01-28 14:58:49.775 TransAct WS | Connected to server complete. | 2022-01-28 14:58:49.865 Triggering next historical data download in queue. | 2022-01-28 14:58:49.866 Triggering next historical data download in queue. | 2022-01-28 14:58:49.866 Triggering next historical data download in queue. | 2022-01-28 14:58:49.866 Triggering next historical data download in queue. | 2022-01-28 14:58:49.866 Updated verified funded futures trading account ending date to: 2022-02-27 14:58:49 | 2022-01-28 14:58:49.871 No download requests in the queue to start downloads for. | 2022-01-28 14:58:49.872 No download requests in the queue to start downloads for. | 2022-01-28 14:58:49.872 No download requests in the queue to start downloads for. | 2022-01-28 14:58:49.872 No download requests in the queue to start downloads for. | 2022-01-28 14:58:49.872 TransAct WS | Orders subscribe response. Status: 4. Topics: order | 2022-01-28 14:58:49.909 TransAct WS | Orders subscribe response. Status: 16. Topics: order|contract | 2022-01-28 14:58:49.911 TransAct WS | Orders subscribe response. Status: 2048. Topics: order|contract|heartbeat | 2022-01-28 14:58:50.024 ESH2 5 Min #1 | Reloading chart. | 2022-01-28 14:59:31.247 ESH2 [C] Daily #2 | Reloading chart. | 2022-01-28 14:59:31.740 ESH2 [C] Daily #2 | Performing continuous chart historical Daily data download for symbol ESH2 starting at last date in file. | 2022-01-28 14:59:32.521 Starting DelayedDownloadMonitoringTimer | 2022-01-28 14:59:32.521 Starting HDTimeoutTimer | 2022-01-28 14:59:32.521 Added historical Daily data request for ESH2 to the queue. | 2022-01-28 14:59:32.521 Triggering next historical data download in queue. | 2022-01-28 14:59:32.521 ESH2 [C] Daily #2 | Waiting for historical downloads to complete with the IDs: 1, | 2022-01-28 14:59:36.424 ESH2 [C] Weekly #3 | Reloading chart. | 2022-01-28 14:59:36.562 ESH2 [C] Weekly #3 | Waiting for historical downloads to complete with the IDs: 1, | 2022-01-28 14:59:36.811 Using symbol data fast lookup vector | 2022-01-28 14:59:36.820 HD Request # 1 | Downloading Historical Daily chart data for ESH2. Starting date: 2022-01-24. Service: TransAct.Trading | 2022-01-28 14:59:36.822 ESH2 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-01-28 14:59:36.823 TransAct WS | Starting real-time market data updates for: ESH2. ID: 6681 Service code: TransAct.Trading | 2022-01-28 14:59:36.913 TransAct WS | Requesting security definition data for: ESH2. ID: 6681 | 2022-01-28 14:59:36.913 Starting DelayedDownloadMonitoringTimer | 2022-01-28 14:59:36.913 Starting HDTimeoutTimer | 2022-01-28 14:59:36.913 Added historical Intraday data request for ESH2 to the queue. | 2022-01-28 14:59:36.914 Intraday data recording state for symbol ESH2 is set to download 'Pending'. | 2022-01-28 14:59:36.914 Triggering next historical data download in queue. | 2022-01-28 14:59:36.914 Delaying start of download for ESH2 | 2022-01-28 14:59:36.922 TransAct WS | Subscribe status for symbol ESH2: 1 | 2022-01-28 14:59:36.939 HD Request # 1 | Requesting historical Daily data for ESH22 starting at 2022-01-23. SC External HD service. | 2022-01-28 14:59:37.450 HD Request # 1 | Receiving historical Daily data for ESH2 starting at 2022-01-24 | 2022-01-28 14:59:37.643 HD Request # 1 | Writing historical Daily data to the file ESH2.dly | 2022-01-28 14:59:37.643 HD Request # 1 | Bytes received: 248 | 2022-01-28 14:59:37.672 HD Request # 1 | Received 4 Daily data records from 2022-01-24 00:00:00 to 2022-01-27 00:00:00 (4.0 days) and wrote 4 records for ESH2 | 2022-01-28 14:59:37.672 HD Request # 1 | Completion time: 1s | 2022-01-28 14:59:37.673 HD Request # 1 | Daily data download complete for ESH2. Unique request ID: 1 | 2022-01-28 14:59:37.673 Removing historical data download ID 1. | 2022-01-28 14:59:37.673 Triggering next historical data download in queue. | 2022-01-28 14:59:37.673 No download requests in the queue to start downloads for. | 2022-01-28 14:59:37.673 ESH2 [C] Daily #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-01-28 14:59:37.766 ESH2 [C] Daily #2 | Reloading chart. | 2022-01-28 14:59:37.770 ESH2 [C] Weekly #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-01-28 14:59:38.063 ESH2 [C] Weekly #3 | Reloading chart. | 2022-01-28 14:59:38.065 ESH2 [C] Daily #2 | Reloading chart. | 2022-01-28 14:59:38.282 ESH2 [C] Weekly #3 | Reloading chart. | 2022-01-28 14:59:38.564 HD Request # 2 | Downloading Intraday chart data for ESH2 to the file ESH2.scid. Service: TransAct.Trading | 2022-01-28 14:59:41.940 HD Request # 2 | Download start date-time: 2022-01-27 19:49:05.000000. File last date-time: 2022-01-27 19:49:05.000000 | 2022-01-28 14:59:41.941 HD Request # 2 | Using server: ds12.sierracharts.com port 10150 | 2022-01-28 14:59:41.941 Socket (4) | Creating socket. | 2022-01-28 14:59:41.971 Socket (4) | New receive buffer size: 5242880 | 2022-01-28 14:59:41.971 Socket (4) | Connecting to IP: 204.15.197.14. | 2022-01-28 14:59:41.971 HD Request # 2 | Setting DTC encoding to Binary VLS | 2022-01-28 14:59:42.075 HD Request # 2 | Sending historical data logon request message. | 2022-01-28 14:59:42.075 HD Request # 2 | Requesting Intraday data. Start date-time: 2022-01-27 19:49:05. Record interval: 1. Symbol: ESH2 | 2022-01-28 14:59:42.657 HD Request # 2 | Decompressing data. | 2022-01-28 14:59:42.701 HD Request # 2 | Receiving Intraday data for ESH2 starting at 2022-01-27 19:49:05.000000 | 2022-01-28 14:59:43.010 HD Request # 2 | Timestamp of first Intraday data file record written: 2022-01-27 19:49:05.000000 | 2022-01-28 14:59:43.188 Socket (4) | CloseSocket call. | 2022-01-28 14:59:43.223 Historical data download thread signaled to stop. | 2022-01-28 14:59:43.223 Socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-28 14:59:43.223 HD Request # 2 | Received 46909 Intraday data records from 2022-01-27 19:49:05.000000 to 2022-01-28 14:59:40.000000 (19.2 hours) and wrote 46909 records for ESH2 | 2022-01-28 14:59:43.224 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-01-28 14:59:40.000000 | 2022-01-28 14:59:43.224 Added 2 Time and Sales records to Intraday data file for ESH2 after download. | 2022-01-28 14:59:43.224 HD Request # 2 | Completion time: 2s | 2022-01-28 14:59:43.224 HD Request # 2 | Intraday data download complete for ESH2. Unique request ID: 2 | 2022-01-28 14:59:43.224 Removing historical data download ID 2. | 2022-01-28 14:59:43.224 Real-time Intraday chart data file updates started for ESH2 | 2022-01-28 14:59:43.224 Opened cached Intraday file: C:\SierraChart\Data\ESH2.scid. Thread ID: 8752 | 2022-01-28 14:59:43.224 Intraday chart data file opened for ESH2 | 2022-01-28 14:59:43.224 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-01-28 14:59:43.224 Triggering next historical data download in queue. | 2022-01-28 14:59:43.224 No download requests in the queue to start downloads for. | 2022-01-28 14:59:43.224 Socket (4) | Socket gracefully closed by remote side. | 2022-01-28 14:59:43.264 Socket (4) | Closed. | 2022-01-28 14:59:43.264 Auth Websocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-01-28 15:01:16.918 Auth Websocket socket (1) | Closed. | 2022-01-28 15:01:16.918 Auth Websocket socket (1) | Deleting network socket now after delay. | 2022-01-28 15:01:46.923 Saved Chartbook: KevinChartbook1.Cht. Time: 0.0040 seconds. | 2022-01-28 20:06:05.818 |
| [2022-01-28 23:01:42] |
| John - SC Support - Posts: 38425 |
|
Although it appears that the two incidents were correlated, it was not really the cause (i.e. the payment you made had nothing to do with your ability to use the software). There was something else going on. But, without the Message Log from when you were having the problem, we simply do not know.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-01 18:30:25] |
| marwhitt - Posts: 29 |
|
It is happening again. Last night, between 7:30PM and 7:50PM tried 3 different times to access Sierra Charts, but they would not connect, although TransAct DOM was connected and operational. I know you do not like TransAct (and that is OK), but this is obviously NOT a TransAct problem as their trading DOM has no problem initiating and maintaining connection and functionality. I LOVE Sierra Charts, but I cannot depend on them connecting. Please fix the problem. It isn't just me - numerous reports of other TA customers have this same problem (With ONLY Sierra Charts, NOT TransAct). Here is the message log, which includes yesterday (although it appears that the time stamps are not correct): HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-02-01 15:53:28.979 Reading Internal Order ID file. | 2022-02-01 15:53:38.271 Reading Trade Orders file. | 2022-02-01 15:53:38.658 Reading Trade Positions file. | 2022-02-01 15:53:38.769 Reading Trade Account Data files. | 2022-02-01 15:53:38.777 UDPListener (1428). Port 22904 | Listening on UDP port 22904. | 2022-02-01 15:53:39.078 Software version: 2348 64-bit | 2022-02-01 15:53:39.079 Primary Thread ID: 5300 | 2022-02-01 15:53:39.079 Usage end date: 2022-02-14 | 2022-02-01 15:53:39.079 Enabled for: Sierra Chart Historical Data Service. | 2022-02-01 15:53:39.079 Enabled for: Delayed Denali Exchange Data Feed. | 2022-02-01 15:53:39.079 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-02-01 15:53:39.079 Current selected Data/Trading service: TransAct WS | 2022-02-01 15:53:39.079 Custom symbol settings values: disabled | 2022-02-01 15:53:39.079 Chart Update Interval: 500 | 2022-02-01 15:53:39.079 Intraday Data Storage Time Unit: 1 | 2022-02-01 15:53:39.079 Time Zone: +00:00:00 (UTC+00) | 2022-02-01 15:53:39.079 2022-02-01 15:53:39 Local computer time in UTC | 2022-02-01 15:53:39.079 2022-02-01 15:53:39 Local computer time in SC Time Zone | 2022-02-01 15:53:39.079 2022-02-01 15:53:22 Server time in UTC | 2022-02-01 15:53:39.079 Local computer UTC time and Server UTC time difference: 2 seconds. | 2022-02-01 15:53:39.079 Program path: C:\SierraChart\ | 2022-02-01 15:53:39.079 Data Files path: C:\SierraChart\Data\ | 2022-02-01 15:53:39.079 OS Version Number: 10.0 | 2022-02-01 15:53:39.079 Locale Setting: C | 2022-02-01 15:53:39.079 DLLs: UserContributedStudies_64.dll | 2022-02-01 15:53:39.079 Allowed protected custom studies: | 2022-02-01 15:53:39.079 Checking for new symbol settings. Requested symbol settings MD5 for service code transact.trading. Request ID: 1. | 2022-02-01 15:53:39.108 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-02-01 15:53:39.115 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-02-01 15:53:39.115 Received 5 login tokens. | 2022-02-01 15:53:39.651 Symbol settings MD5 received. Request ID: 1. | 2022-02-01 15:53:41.016 Requested symbol settings for service code transact.trading. Request ID: 2. | 2022-02-01 15:53:41.016 Symbol settings received. Request ID: 2. | 2022-02-01 15:53:43.152 TransAct WS | Connecting to Authorization server 208.97.219.30:1869 | 2022-02-01 15:53:45.746 Auth Websocket | Connecting to WebSocket server 208.97.219.30:1869 | 2022-02-01 15:53:45.746 Auth Websocket socket (1) | Creating socket. Using TLS 1.2. | 2022-02-01 15:53:45.746 Auth Websocket socket (1) | New receive buffer size: 5242880 | 2022-02-01 15:53:45.746 Auth Websocket socket (1) | Connecting to IP: 208.97.219.30. | 2022-02-01 15:53:45.746 Auth Websocket | Opening WebSocket. | 2022-02-01 15:53:45.771 Auth Websocket | Sending WebSocket handshake. | 2022-02-01 15:53:45.772 Auth Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-02-01 15:53:45.858 Auth Websocket | Server header | Upgrade: WebSocket | 2022-02-01 15:53:45.858 Auth Websocket | Server header | Connection: Upgrade | 2022-02-01 15:53:45.858 Auth Websocket | Server header | Sec-WebSocket-Accept: Zd6eVZnaUp2AgRD5jZqkU1fPQyw= | 2022-02-01 15:53:45.858 Auth Websocket | Server header | Sec-WebSocket-Protocol: authenticateapi | 2022-02-01 15:53:45.858 Auth Websocket | Server header | | 2022-02-01 15:53:45.858 Auth Websocket | Web socket state is now open. | 2022-02-01 15:53:45.858 TransAct WS | Sending account logon message. Simulated Live | 2022-02-01 15:53:45.858 Auth Websocket socket (1) | CloseSocket call. | 2022-02-01 15:53:48.997 Price Websocket | Connecting to WebSocket server priceapi2.transactfutures.com:1872 | 2022-02-01 15:53:48.997 Auth Websocket | WebSocket closed. | 2022-02-01 15:53:48.997 Auth Websocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-02-01 15:53:48.997 Auth Websocket socket (1) | Write has completed. Shutdown being performed. | 2022-02-01 15:53:49.025 Auth Websocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-01 15:53:49.025 Price Websocket socket (2) | Creating socket. Using TLS 1.2. | 2022-02-01 15:53:49.054 Price Websocket socket (2) | New receive buffer size: 5242880 | 2022-02-01 15:53:49.054 Price Websocket socket (2) | Connecting to IP: 208.97.219.197. | 2022-02-01 15:53:49.054 Price Websocket | Opening WebSocket. | 2022-02-01 15:53:49.078 Price Websocket | Sending WebSocket handshake. | 2022-02-01 15:53:49.078 Price Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-02-01 15:53:49.161 Price Websocket | Server header | Upgrade: WebSocket | 2022-02-01 15:53:49.161 Price Websocket | Server header | Connection: Upgrade | 2022-02-01 15:53:49.161 Price Websocket | Server header | Sec-WebSocket-Accept: uXuEAz3gzX7EwAkZlKgxJy1fv9I= | 2022-02-01 15:53:49.161 Price Websocket | Server header | Sec-WebSocket-Protocol: priceapi | 2022-02-01 15:53:49.161 Price Websocket | Server header | | 2022-02-01 15:53:49.161 Price Websocket | Web socket state is now open. | 2022-02-01 15:53:49.161 Orders Websocket | Connecting to WebSocket server simapi.transactfutures.com:443 | 2022-02-01 15:53:50.758 Orders Websocket socket (3) | Creating socket. Using TLS 1.2. | 2022-02-01 15:53:50.816 Orders Websocket socket (3) | New receive buffer size: 5242880 | 2022-02-01 15:53:50.816 Orders Websocket socket (3) | Connecting to IP: 208.97.219.123. | 2022-02-01 15:53:50.816 Orders Websocket | Opening WebSocket. | 2022-02-01 15:53:50.858 Orders Websocket | Sending WebSocket handshake. | 2022-02-01 15:53:50.858 Orders Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-02-01 15:53:50.975 Orders Websocket | Server header | Upgrade: WebSocket | 2022-02-01 15:53:50.975 Orders Websocket | Server header | Connection: Upgrade | 2022-02-01 15:53:50.975 Orders Websocket | Server header | Sec-WebSocket-Accept: 5bDt8tkPdpZLh4PKqMv8iJ/TTkQ= | 2022-02-01 15:53:50.975 Orders Websocket | Server header | Sec-WebSocket-Protocol: order | 2022-02-01 15:53:50.975 Orders Websocket | Server header | | 2022-02-01 15:53:50.975 Orders Websocket | Web socket state is now open. | 2022-02-01 15:53:50.975 TransAct WS | Sending orders connection logon message. | 2022-02-01 15:53:50.975 TransAct WS | Connected to server complete. | 2022-02-01 15:53:51.037 Triggering next historical data download in queue. | 2022-02-01 15:53:51.037 Triggering next historical data download in queue. | 2022-02-01 15:53:51.037 Triggering next historical data download in queue. | 2022-02-01 15:53:51.037 Triggering next historical data download in queue. | 2022-02-01 15:53:51.037 Updated verified funded futures trading account ending date to: 2022-03-03 15:53:51 | 2022-02-01 15:53:51.039 No download requests in the queue to start downloads for. | 2022-02-01 15:53:51.039 No download requests in the queue to start downloads for. | 2022-02-01 15:53:51.039 No download requests in the queue to start downloads for. | 2022-02-01 15:53:51.039 No download requests in the queue to start downloads for. | 2022-02-01 15:53:51.039 TransAct WS | Orders subscribe response. Status: 4. Topics: order | 2022-02-01 15:53:51.080 TransAct WS | Orders subscribe response. Status: 16. Topics: order|contract | 2022-02-01 15:53:51.081 TransAct WS | Orders subscribe response. Status: 2048. Topics: order|contract|heartbeat | 2022-02-01 15:53:51.169 ESH2 5 Min #1 | Reloading chart. | 2022-02-01 15:54:08.710 ESH2 [C] Daily #2 | Reloading chart. | 2022-02-01 15:54:08.847 ESH2 [C] Daily #2 | Performing continuous chart historical Daily data download for symbol ESH2 starting at last date in file. | 2022-02-01 15:54:09.032 Starting DelayedDownloadMonitoringTimer | 2022-02-01 15:54:09.032 Starting HDTimeoutTimer | 2022-02-01 15:54:09.032 Added historical Daily data request for ESH2 to the queue. | 2022-02-01 15:54:09.032 Triggering next historical data download in queue. | 2022-02-01 15:54:09.032 ESH2 [C] Daily #2 | Waiting for historical downloads to complete with the IDs: 1, | 2022-02-01 15:54:09.483 ESH2 [C] Weekly #3 | Reloading chart. | 2022-02-01 15:54:09.584 ESH2 [C] Weekly #3 | Waiting for historical downloads to complete with the IDs: 1, | 2022-02-01 15:54:09.908 Using symbol data fast lookup vector | 2022-02-01 15:54:09.922 HD Request # 1 | Downloading Historical Daily chart data for ESH2. Starting date: 2022-01-27. Service: TransAct.Trading | 2022-02-01 15:54:09.925 ESH2 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-02-01 15:54:09.926 TransAct WS | Starting real-time market data updates for: ESH2. ID: 6681 Service code: TransAct.Trading | 2022-02-01 15:54:10.020 TransAct WS | Requesting security definition data for: ESH2. ID: 6681 | 2022-02-01 15:54:10.020 Starting DelayedDownloadMonitoringTimer | 2022-02-01 15:54:10.020 Starting HDTimeoutTimer | 2022-02-01 15:54:10.020 Added historical Intraday data request for ESH2 to the queue. | 2022-02-01 15:54:10.020 Intraday data recording state for symbol ESH2 is set to download 'Pending'. | 2022-02-01 15:54:10.020 Triggering next historical data download in queue. | 2022-02-01 15:54:10.020 Delaying start of download for ESH2 | 2022-02-01 15:54:10.029 TransAct WS | Subscribe status for symbol ESH2: 1 | 2022-02-01 15:54:10.291 HD Request # 1 | Requesting historical Daily data for ESH22 starting at 2022-01-26. SC External HD service. | 2022-02-01 15:54:10.576 HD Request # 1 | Receiving historical Daily data for ESH2 starting at 2022-01-27 | 2022-02-01 15:54:10.809 HD Request # 1 | Writing historical Daily data to the file ESH2.dly | 2022-02-01 15:54:10.810 HD Request # 1 | Bytes received: 248 | 2022-02-01 15:54:10.856 HD Request # 1 | Received 4 Daily data records from 2022-01-27 00:00:00 to 2022-01-31 00:00:00 (5.0 days) and wrote 3 records for ESH2 | 2022-02-01 15:54:10.856 HD Request # 1 | Completion time: 1s | 2022-02-01 15:54:10.856 HD Request # 1 | Daily data download complete for ESH2. Unique request ID: 1 | 2022-02-01 15:54:10.856 Removing historical data download ID 1. | 2022-02-01 15:54:10.856 Triggering next historical data download in queue. | 2022-02-01 15:54:10.857 No download requests in the queue to start downloads for. | 2022-02-01 15:54:10.857 ESH2 [C] Daily #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-02-01 15:54:10.864 ESH2 [C] Daily #2 | Reloading chart. | 2022-02-01 15:54:10.869 ESH2 [C] Weekly #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-02-01 15:54:11.092 ESH2 [C] Weekly #3 | Reloading chart. | 2022-02-01 15:54:11.096 ESH2 [C] Daily #2 | Reloading chart. | 2022-02-01 15:54:11.380 ESH2 [C] Weekly #3 | Reloading chart. | 2022-02-01 15:54:11.715 HD Request # 2 | Downloading Intraday chart data for ESH2 to the file ESH2.scid. Service: TransAct.Trading | 2022-02-01 15:54:15.001 HD Request # 2 | Download start date-time: 2022-01-31 21:28:15.000000. File last date-time: 2022-01-31 21:28:15.000000 | 2022-02-01 15:54:15.002 HD Request # 2 | Using server: ds12.sierracharts.com port 10150 | 2022-02-01 15:54:15.002 Socket (4) | Creating socket. | 2022-02-01 15:54:15.063 Socket (4) | New receive buffer size: 5242880 | 2022-02-01 15:54:15.063 Socket (4) | Connecting to IP: 204.15.197.14. | 2022-02-01 15:54:15.063 HD Request # 2 | Setting DTC encoding to Binary VLS | 2022-02-01 15:54:15.175 HD Request # 2 | Sending historical data logon request message. | 2022-02-01 15:54:15.175 HD Request # 2 | Requesting Intraday data. Start date-time: 2022-01-31 21:28:15. Record interval: 1. Symbol: ESH2 | 2022-02-01 15:54:15.803 HD Request # 2 | Decompressing data. | 2022-02-01 15:54:15.849 HD Request # 2 | Receiving Intraday data for ESH2 starting at 2022-01-31 21:28:15.000000 | 2022-02-01 15:54:16.009 Socket (4) | CloseSocket call. | 2022-02-01 15:54:16.181 Socket (4) | Shutdown started. Waiting for graceful close. | 2022-02-01 15:54:16.181 Historical data download thread signaled to stop. | 2022-02-01 15:54:16.181 HD Request # 2 | Timestamp of first Intraday data file record written: 2022-01-31 21:28:15.000000 | 2022-02-01 15:54:16.183 HD Request # 2 | Received 30075 Intraday data records from 2022-01-31 21:28:15.000000 to 2022-02-01 15:54:12.000000 (18.4 hours) and wrote 30075 records for ESH2 | 2022-02-01 15:54:16.183 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-02-01 15:54:12.000000 | 2022-02-01 15:54:16.183 Added 3 Time and Sales records to Intraday data file for ESH2 after download. | 2022-02-01 15:54:16.183 HD Request # 2 | Completion time: 1s | 2022-02-01 15:54:16.183 HD Request # 2 | Intraday data download complete for ESH2. Unique request ID: 2 | 2022-02-01 15:54:16.183 Removing historical data download ID 2. | 2022-02-01 15:54:16.183 Real-time Intraday chart data file updates started for ESH2 | 2022-02-01 15:54:16.183 Opened cached Intraday file: C:\SierraChart\Data\ESH2.scid. Thread ID: 5300 | 2022-02-01 15:54:16.184 Intraday chart data file opened for ESH2 | 2022-02-01 15:54:16.184 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-02-01 15:54:16.184 Triggering next historical data download in queue. | 2022-02-01 15:54:16.184 No download requests in the queue to start downloads for. | 2022-02-01 15:54:16.184 Socket (4) | Socket gracefully closed by remote side. | 2022-02-01 15:54:16.224 Socket (4) | Closed. | 2022-02-01 15:54:16.224 Auth Websocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-02-01 15:56:12.711 Auth Websocket socket (1) | Closed. | 2022-02-01 15:56:12.711 Auth Websocket socket (1) | Deleting network socket now after delay. | 2022-02-01 15:56:42.711 |
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