Support Board
Date/Time: Thu, 27 Feb 2025 18:55:16 +0000
Historical data service
View Count: 977
| [2021-06-21 16:11:39] |
| Ale83 - Posts: 26 |
|
Good morning loading multiple days of chart, skip some sp500 futures contracts, if i can send you a picture of what i see, but i don't remember the procedure thank you |
| [2021-06-21 18:12:17] |
| John - SC Support - Posts: 38244 |
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Include an image by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-21 21:13:15] |
| Ale83 - Posts: 26 |
|
http://www.sierrachart.com/image.php?Image=1624309970793.png
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| [2021-06-21 21:31:46] |
| John - SC Support - Posts: 38244 |
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With that chart as the active chart, select Edit >> Delete All Data and Download and then select the contracts that do not have all the data and see what happens after it reloads.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-21 21:50:18] |
| Ale83 - Posts: 26 |
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http://www.sierrachart.com/image.php?Image=1624312158964.png I did what you wrote but still does not load all the contracts. |
| [2021-06-21 21:56:53] |
| John - SC Support - Posts: 38244 |
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Can you please get us a copy of that chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-21 22:24:53] |
| Ale83 - Posts: 26 |
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File attached
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Attachment Deleted. Private File |
| [2021-06-22 15:31:21] |
| John - SC Support - Posts: 38244 |
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We are not having any issue with your chart as you can see in the following image: http://www.sierrachart.com/image.php?Image=1624375725254.png When you selected Edit >> Delete All Data and Download, did you select just the missing contracts, or did you select all of them? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-22 15:33:02] |
| John - SC Support - Posts: 38244 |
|
Also, are you intentionally using Intraday data for the chart? If you use Historical daily data, the data will load a lot faster.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-22 19:08:51] |
| Ale83 - Posts: 26 |
|
I intentionally use intraday data, because if I put a historical chart it does not load me some indicators as cumulative delta volume, fundamental in my operations. I need you to load all the contracts also in the intraday view to be able to read these indicators together. I highlighted all the contracts but in the image I sent you skip some contracts directly and therefore the composite volume profile is not correct Thank you |
| [2021-06-22 19:18:07] |
| John - SC Support - Posts: 38244 |
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We just want to verify, as we do not know why you are not seeing all the data. When you select Edit >> Delete All Data and Download for that chart, you selected all the contracts listed to have the system redownload all the data for all contracts? And you are still missing data as shown in the second image you posted? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-22 19:23:46] |
| Ale83 - Posts: 26 |
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That's right, it reloads exactly the same as it was before. The only way I have to see all the contracts is to set it on historical chart but at that point CVD is missing, volume profile composite is not correct and therefore I cannot operate
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| [2021-06-22 21:00:43] |
| Ale83 - Posts: 26 |
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http://www.sierrachart.com/image.php?Image=162439532366.png (historical chart) http://www.sierrachart.com/image.php?Image=1624395520651.png (intraday chart) I place you image of the historical chart, in which all contracts are loaded correctly, but CVD indicator does not work (the one below). If I put intraday chart CVD it works but it does not load me all the contracts, as per second image. I tried to load all the contracts together or one by one the missing ones but the result does not change and it is always the same as the second image, with those missing contracts you see. |
| [2021-06-23 16:51:44] |
| Sierra_Chart Engineering - Posts: 18586 |
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Disable this option: Global Symbol Settings: Use Custom Symbol Settings Values (Global Settings >> Symbol Settings) Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by following these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data If there still is an issue after the download completes, then provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-23 21:35:45] |
| Ale83 - Posts: 26 |
|
Software version: 2270 64-bit | 2021-06-23 16:26:24.883 Primary Thread ID: 312572 | 2021-06-23 16:26:24.883 Usage end date: 2021-07-08 | 2021-06-23 16:26:24.883 Enabled for: Advanced Features 2. | 2021-06-23 16:26:24.883 Enabled for: Sierra Chart Historical Data Service. | 2021-06-23 16:26:24.883 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-06-23 16:26:24.883 Enabled for: Delayed Denali Exchange Data Feed. | 2021-06-23 16:26:24.883 Enabled for exchange2: CME | 2021-06-23 16:26:24.883 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-06-23 16:26:24.883 Current selected Data/Trading service: CQG WebAPI | 2021-06-23 16:26:24.883 Custom symbol settings values: disabled | 2021-06-23 16:26:24.883 Chart Update Interval: 300 | 2021-06-23 16:26:24.883 Intraday Data Storage Time Unit: 0 | 2021-06-23 16:26:24.883 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-06-23 16:26:24.883 2021-06-23 21:26:24 Local computer time in UTC | 2021-06-23 16:26:24.883 2021-06-23 16:26:24 Local computer time in SC Time Zone | 2021-06-23 16:26:24.883 2021-06-23 21:21:48 Server time in UTC | 2021-06-23 16:26:24.883 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-06-23 16:26:24.883 Program path: C:\SierraChart\ | 2021-06-23 16:26:24.883 Data Files path: C:\SierraChart\Data\ | 2021-06-23 16:26:24.883 OS Version Number: 10.0 | 2021-06-23 16:26:24.883 Locale Setting: C | 2021-06-23 16:26:24.883 DLLs: UserContributedStudies_64.dll, zyp sierra free (2020)_2151_64.dll | 2021-06-23 16:26:24.884 Allowed protected custom studies: zyp_download_free | 2021-06-23 16:26:24.884 F.US.EPU21 [C] 1 Day #1 | Reloading chart. | 2021-06-23 16:29:46.475 Added historical Intraday data request for F.US.EPM13 to the queue. | 2021-06-23 16:29:46.477 Triggering next historical data download in queue. | 2021-06-23 16:29:46.477 Added historical Intraday data request for F.US.EPH14 to the queue. | 2021-06-23 16:29:46.480 Added historical Intraday data request for F.US.EPM14 to the queue. | 2021-06-23 16:29:46.481 Added historical Intraday data request for F.US.EPU14 to the queue. | 2021-06-23 16:29:46.482 Added historical Intraday data request for F.US.EPZ14 to the queue. | 2021-06-23 16:29:46.482 Added historical Intraday data request for F.US.EPH15 to the queue. | 2021-06-23 16:29:46.483 Added historical Intraday data request for F.US.EPM15 to the queue. | 2021-06-23 16:29:46.483 Added historical Intraday data request for F.US.EPU15 to the queue. | 2021-06-23 16:29:46.483 Added historical Intraday data request for F.US.EPZ15 to the queue. | 2021-06-23 16:29:46.485 Added historical Intraday data request for F.US.EPH16 to the queue. | 2021-06-23 16:29:46.487 Added historical Intraday data request for F.US.EPM16 to the queue. | 2021-06-23 16:29:46.487 Added historical Intraday data request for F.US.EPU16 to the queue. | 2021-06-23 16:29:46.488 Added historical Intraday data request for F.US.EPZ16 to the queue. | 2021-06-23 16:29:46.488 Added historical Intraday data request for F.US.EPH17 to the queue. | 2021-06-23 16:29:46.488 Added historical Intraday data request for F.US.EPM17 to the queue. | 2021-06-23 16:29:46.489 Added historical Intraday data request for F.US.EPU17 to the queue. | 2021-06-23 16:29:46.489 Added historical Intraday data request for F.US.EPZ17 to the queue. | 2021-06-23 16:29:46.489 Added historical Intraday data request for F.US.EPH18 to the queue. | 2021-06-23 16:29:46.490 Added historical Intraday data request for F.US.EPM18 to the queue. | 2021-06-23 16:29:46.490 Added historical Intraday data request for F.US.EPU18 to the queue. | 2021-06-23 16:29:46.493 Added historical Intraday data request for F.US.EPZ18 to the queue. | 2021-06-23 16:29:46.493 Added historical Intraday data request for F.US.EPH19 to the queue. | 2021-06-23 16:29:46.494 Added historical Intraday data request for F.US.EPM19 to the queue. | 2021-06-23 16:29:46.494 Added historical Intraday data request for F.US.EPU19 to the queue. | 2021-06-23 16:29:46.494 Added historical Intraday data request for F.US.EPZ19 to the queue. | 2021-06-23 16:29:46.495 Added historical Intraday data request for F.US.EPH20 to the queue. | 2021-06-23 16:29:46.495 Added historical Intraday data request for F.US.EPM20 to the queue. | 2021-06-23 16:29:46.495 Added historical Intraday data request for F.US.EPU20 to the queue. | 2021-06-23 16:29:46.496 Added historical Intraday data request for F.US.EPZ20 to the queue. | 2021-06-23 16:29:46.497 Added historical Intraday data request for F.US.EPH21 to the queue. | 2021-06-23 16:29:46.499 F.US.EPU21 [C] 1 Day #1 | Waiting for historical downloads to complete with the IDs: 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, | 2021-06-23 16:29:46.500 F.US.EPU21 [C] 1 Day #2 | Reloading chart. | 2021-06-23 16:29:46.508 F.US.EPU21 [C] 1 Day #2 | Waiting for historical downloads to complete with the IDs: 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, | 2021-06-23 16:29:46.509 Error loading: C:\SierraChart\Data\Trade29CustomStudies.dll. May be missing SCDLLName line. | 2021-06-23 16:29:46.512 F.US.EPU21 [C] Renko 8t #7 | Reloading chart. | 2021-06-23 16:29:46.540 F.US.EPU21 [C] Renko 8t #7 | Waiting for historical downloads to complete with the IDs: 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, | 2021-06-23 16:29:46.542 F.US.EPU21 [CB] Renko 2t #4 | Reloading chart. | 2021-06-23 16:29:46.556 F.US.EPU21 [CB] 30 Min #6 | Reloading chart. | 2021-06-23 16:29:46.612 F.US.EPU21 [CB] 10 Sec #3 | Reloading chart. | 2021-06-23 16:29:46.643 Loading DLL: C:\SierraChart\Data\zyp sierra free (2020).dll (zyp sierra free (2020)_2151_64.dll). Handle: 7ffe010d0000 | 2021-06-23 16:29:46.672 F.US.EPU21 [C] 60 Min #5 | Reloading chart. | 2021-06-23 16:29:46.678 F.US.EPU21 [C] 60 Min #5 | Waiting for historical downloads to complete with the IDs: 33, 34, 35, 36, 37, | 2021-06-23 16:29:46.680 F.US.EPU21 [C] 1 Day #8 | Reloading chart. | 2021-06-23 16:29:46.689 F.US.EPU21 [C] 1 Day #8 | Waiting for historical downloads to complete with the IDs: 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, | 2021-06-23 16:29:46.695 Mapping F.US.EPM13 to ESM13. Service code: cme | 2021-06-23 16:29:46.731 HD Request # 8 | Downloading Intraday chart data for F.US.EPM13 to the file F.US.EPM13.scid. Service: cme | 2021-06-23 16:29:46.731 HD Request # 8 | Download start date-time: 2013-05-28 07:00:25.000000. File last date-time: 2013-05-28 07:00:25.029000 | 2021-06-23 16:29:46.732 HD Request # 8 | Using server: ds23.sierracharts.com port 10149 | 2021-06-23 16:29:46.732 Socket (1) | Creating socket. | 2021-06-23 16:29:46.732 Socket (1) | New receive buffer size: 5242880 | 2021-06-23 16:29:46.732 Socket (1) | Connecting to IP: 216.1.90.130. | 2021-06-23 16:29:46.732 HD Request # 8 | Setting DTC encoding to Binary VLS | 2021-06-23 16:29:47.030 HD Request # 8 | Sending historical data logon request message. | 2021-06-23 16:29:47.030 HD Request # 8 | Requesting Intraday data. Start date-time: 2013-05-28 07:00:25. Record interval: 0. Symbol: ESM13 | 2021-06-23 16:29:47.632 HD Request # 8 | Decompressing data. | 2021-06-23 16:29:47.777 HD Request # 8 | Receiving Intraday data for F.US.EPM13 starting at 2013-05-28 07:00:25.000000 | 2021-06-23 16:29:48.128 F.US.EPU21 [CB][M] Renko 2t #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-06-23 16:29:49.558 HD Request # 8 | Timestamp of first Intraday data file record written: 2013-05-28 07:00:25.030000 | 2021-06-23 16:29:49.646 File >> Disconnect selected. | 2021-06-23 16:29:51.194 Canceling queued historical data download request for F.US.EPH14 Intraday data. | 2021-06-23 16:29:51.194 Removing historical data download ID 9. | 2021-06-23 16:29:51.194 Mapping F.US.EPH14 to ESH14. Service code: cme | 2021-06-23 16:29:51.195 Canceling queued historical data download request for F.US.EPM14 Intraday data. | 2021-06-23 16:29:51.195 Removing historical data download ID 10. | 2021-06-23 16:29:51.195 Mapping F.US.EPM14 to ESM14. Service code: cme | 2021-06-23 16:29:51.195 Canceling queued historical data download request for F.US.EPU14 Intraday data. | 2021-06-23 16:29:51.195 Removing historical data download ID 11. | 2021-06-23 16:29:51.195 Mapping F.US.EPU14 to ESU14. Service code: cme | 2021-06-23 16:29:51.195 Canceling queued historical data download request for F.US.EPZ14 Intraday data. | 2021-06-23 16:29:51.195 Removing historical data download ID 12. | 2021-06-23 16:29:51.195 Mapping F.US.EPZ14 to ESZ14. Service code: cme | 2021-06-23 16:29:51.195 Canceling queued historical data download request for F.US.EPH15 Intraday data. | 2021-06-23 16:29:51.195 Removing historical data download ID 13. | 2021-06-23 16:29:51.195 Mapping F.US.EPH15 to ESH15. Service code: cme | 2021-06-23 16:29:51.195 Canceling queued historical data download request for F.US.EPM15 Intraday data. | 2021-06-23 16:29:51.195 Removing historical data download ID 14. | 2021-06-23 16:29:51.195 Mapping F.US.EPM15 to ESM15. Service code: cme | 2021-06-23 16:29:51.195 Canceling queued historical data download request for F.US.EPU15 Intraday data. | 2021-06-23 16:29:51.195 Removing historical data download ID 15. | 2021-06-23 16:29:51.195 Mapping F.US.EPU15 to ESU15. Service code: cme | 2021-06-23 16:29:51.195 Canceling queued historical data download request for F.US.EPZ15 Intraday data. | 2021-06-23 16:29:51.195 Removing historical data download ID 16. | 2021-06-23 16:29:51.195 Mapping F.US.EPZ15 to ESZ15. Service code: cme | 2021-06-23 16:29:51.195 Canceling queued historical data download request for F.US.EPH16 Intraday data. | 2021-06-23 16:29:51.195 Removing historical data download ID 17. | 2021-06-23 16:29:51.195 Mapping F.US.EPH16 to ESH16. Service code: cme | 2021-06-23 16:29:51.195 Canceling queued historical data download request for F.US.EPM16 Intraday data. | 2021-06-23 16:29:51.195 Removing historical data download ID 18. | 2021-06-23 16:29:51.195 Mapping F.US.EPM16 to ESM16. Service code: cme | 2021-06-23 16:29:51.195 Canceling queued historical data download request for F.US.EPU16 Intraday data. | 2021-06-23 16:29:51.195 Removing historical data download ID 19. | 2021-06-23 16:29:51.195 Mapping F.US.EPU16 to ESU16. Service code: cme | 2021-06-23 16:29:51.196 Canceling queued historical data download request for F.US.EPZ16 Intraday data. | 2021-06-23 16:29:51.196 Removing historical data download ID 20. | 2021-06-23 16:29:51.196 Mapping F.US.EPZ16 to ESZ16. Service code: cme | 2021-06-23 16:29:51.196 Canceling queued historical data download request for F.US.EPH17 Intraday data. | 2021-06-23 16:29:51.196 Removing historical data download ID 21. | 2021-06-23 16:29:51.196 Mapping F.US.EPH17 to ESH17. Service code: cme | 2021-06-23 16:29:51.196 Canceling queued historical data download request for F.US.EPM17 Intraday data. | 2021-06-23 16:29:51.196 Removing historical data download ID 22. | 2021-06-23 16:29:51.196 Mapping F.US.EPM17 to ESM17. Service code: cme | 2021-06-23 16:29:51.196 Canceling queued historical data download request for F.US.EPU17 Intraday data. | 2021-06-23 16:29:51.196 Removing historical data download ID 23. | 2021-06-23 16:29:51.196 Mapping F.US.EPU17 to ESU17. Service code: cme | 2021-06-23 16:29:51.196 Canceling queued historical data download request for F.US.EPZ17 Intraday data. | 2021-06-23 16:29:51.196 Removing historical data download ID 24. | 2021-06-23 16:29:51.196 Mapping F.US.EPZ17 to ESZ17. Service code: cme | 2021-06-23 16:29:51.196 Canceling queued historical data download request for F.US.EPH18 Intraday data. | 2021-06-23 16:29:51.196 Removing historical data download ID 25. | 2021-06-23 16:29:51.196 Mapping F.US.EPH18 to ESH18. Service code: cme | 2021-06-23 16:29:51.196 Canceling queued historical data download request for F.US.EPM18 Intraday data. | 2021-06-23 16:29:51.196 Removing historical data download ID 26. | 2021-06-23 16:29:51.196 Mapping F.US.EPM18 to ESM18. Service code: cme | 2021-06-23 16:29:51.196 Canceling queued historical data download request for F.US.EPU18 Intraday data. | 2021-06-23 16:29:51.196 Removing historical data download ID 27. | 2021-06-23 16:29:51.196 Mapping F.US.EPU18 to ESU18. Service code: cme | 2021-06-23 16:29:51.196 Canceling queued historical data download request for F.US.EPZ18 Intraday data. | 2021-06-23 16:29:51.196 Removing historical data download ID 28. | 2021-06-23 16:29:51.196 Mapping F.US.EPZ18 to ESZ18. Service code: cme | 2021-06-23 16:29:51.196 Canceling queued historical data download request for F.US.EPH19 Intraday data. | 2021-06-23 16:29:51.197 Removing historical data download ID 29. | 2021-06-23 16:29:51.197 Mapping F.US.EPH19 to ESH19. Service code: cme | 2021-06-23 16:29:51.197 Canceling queued historical data download request for F.US.EPM19 Intraday data. | 2021-06-23 16:29:51.197 Removing historical data download ID 30. | 2021-06-23 16:29:51.197 Mapping F.US.EPM19 to ESM19. Service code: cme | 2021-06-23 16:29:51.197 Canceling queued historical data download request for F.US.EPU19 Intraday data. | 2021-06-23 16:29:51.197 Removing historical data download ID 31. | 2021-06-23 16:29:51.197 Mapping F.US.EPU19 to ESU19. Service code: cme | 2021-06-23 16:29:51.197 Canceling queued historical data download request for F.US.EPZ19 Intraday data. | 2021-06-23 16:29:51.197 Removing historical data download ID 32. | 2021-06-23 16:29:51.197 Mapping F.US.EPZ19 to ESZ19. Service code: cme | 2021-06-23 16:29:51.197 Canceling queued historical data download request for F.US.EPH20 Intraday data. | 2021-06-23 16:29:51.197 Removing historical data download ID 33. | 2021-06-23 16:29:51.197 Mapping F.US.EPH20 to ESH20. Service code: cme | 2021-06-23 16:29:51.197 Canceling queued historical data download request for F.US.EPM20 Intraday data. | 2021-06-23 16:29:51.197 Removing historical data download ID 34. | 2021-06-23 16:29:51.197 Mapping F.US.EPM20 to ESM20. Service code: cme | 2021-06-23 16:29:51.197 Canceling queued historical data download request for F.US.EPU20 Intraday data. | 2021-06-23 16:29:51.198 Removing historical data download ID 35. | 2021-06-23 16:29:51.198 Mapping F.US.EPU20 to ESU20. Service code: cme | 2021-06-23 16:29:51.198 Canceling queued historical data download request for F.US.EPZ20 Intraday data. | 2021-06-23 16:29:51.198 Removing historical data download ID 36. | 2021-06-23 16:29:51.198 Mapping F.US.EPZ20 to ESZ20. Service code: cme | 2021-06-23 16:29:51.198 Canceling queued historical data download request for F.US.EPH21 Intraday data. | 2021-06-23 16:29:51.198 Removing historical data download ID 37. | 2021-06-23 16:29:51.198 Mapping F.US.EPH21 to ESH21. Service code: cme | 2021-06-23 16:29:51.198 HD Request # 8 | Active download canceled. | 2021-06-23 16:29:51.198 Historical data download thread signaled to stop. | 2021-06-23 16:29:51.198 Socket (1) | CloseSocket call. | 2021-06-23 16:29:51.198 Socket (1) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:29:51.198 HD Request # 8 | Received 252474 records from 2013-05-28 07:00:25.000000 to 2013-05-28 12:28:23.082000 (5.5 hours) and wrote 252444 records for F.US.EPM13 | 2021-06-23 16:29:51.199 HD Request # 8 | Completion time: 5s | 2021-06-23 16:29:51.199 HD Request # 8 | Intraday data download complete for F.US.EPM13. Unique request ID: 8 | 2021-06-23 16:29:51.199 Removing historical data download ID 8. | 2021-06-23 16:29:51.199 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2021-06-23 16:29:51.199 Triggering next historical data download in queue. | 2021-06-23 16:29:51.199 CQG WebAPI | Sending Web API Logoff message. | 2021-06-23 16:29:51.201 CQG WebSocket socket (4) | CloseSocket call. | 2021-06-23 16:29:51.201 CQG WebSocket | WebSocket closed. | 2021-06-23 16:29:51.201 CQG WebAPI | WebSocket closed. | 2021-06-23 16:29:51.201 SC Data - All Services | Waiting for socket receive thread to end | 2021-06-23 16:29:51.201 CQG WebSocket socket (4) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-06-23 16:29:51.201 DTC Client socket (2) | CloseSocket call. | 2021-06-23 16:29:51.202 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:29:51.202 SC Data - All Services | Disconnected from the server. | 2021-06-23 16:29:51.202 CQG WebAPI | Disconnected. | 2021-06-23 16:29:51.202 No download requests in the queue to start downloads for. | 2021-06-23 16:29:51.202 F.US.EPU21 [C] 1 Day #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:29:51.202 F.US.EPU21 [C] 1 Day #2 | Reloading chart. | 2021-06-23 16:29:51.203 F.US.EPU21 [C] Renko 8t #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:29:51.205 F.US.EPU21 [C] Renko 8t #7 | Reloading chart. | 2021-06-23 16:29:51.206 F.US.EPU21 [C] Renko 8t #7 | Reloading chart. | 2021-06-23 16:29:51.245 F.US.EPU21 [C] 60 Min #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:29:51.352 F.US.EPU21 [C] 60 Min #5 | Reloading chart. | 2021-06-23 16:29:51.353 F.US.EPU21 [C] 1 Day #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:29:51.372 F.US.EPU21 [C] 1 Day #8 | Reloading chart. | 2021-06-23 16:29:51.373 CQG WebSocket socket (4) | Write has completed. Shutdown being performed. | 2021-06-23 16:29:51.389 CQG WebSocket socket (4) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:29:51.389 F.US.EPU21 [C] 1 Day #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:29:51.475 F.US.EPU21 [C] 1 Day #1 | Reloading chart. | 2021-06-23 16:29:51.476 F.US.EPU21 [C] 1 Day #2 | Reloading chart. | 2021-06-23 16:29:51.524 DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-06-23 16:29:51.708 DTC Client socket (2) | Closed. | 2021-06-23 16:29:51.708 F.US.EPU21 [C] 1 Day #8 | Reloading chart. | 2021-06-23 16:29:51.710 F.US.EPU21 [C] 60 Min #5 | Reloading chart. | 2021-06-23 16:29:51.721 F.US.EPU21 [C] 1 Day #1 | Reloading chart. | 2021-06-23 16:29:51.784 CQG WebAPI | Connecting to server api.cqg.com | 2021-06-23 16:29:53.634 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-06-23 16:29:53.634 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2021-06-23 16:29:53.929 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2021-06-23 16:29:53.929 CQG WebSocket socket (2) | Connecting to IP: 195.166.124.165. | 2021-06-23 16:29:53.929 CQG WebSocket | Opening WebSocket. | 2021-06-23 16:29:53.993 CQG WebSocket | Sending WebSocket handshake. | 2021-06-23 16:29:53.993 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-06-23 16:29:54.190 CQG WebSocket | Server header | Connection: upgrade | 2021-06-23 16:29:54.190 CQG WebSocket | Server header | Sec-WebSocket-Accept: bEXNNOVpAIuil1vxaJG9Z5KlHXM= | 2021-06-23 16:29:54.190 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-06-23 16:29:54.190 CQG WebSocket | Server header | Upgrade: websocket | 2021-06-23 16:29:54.190 CQG WebSocket | Server header | | 2021-06-23 16:29:54.190 CQG WebSocket | Web socket state is now open. | 2021-06-23 16:29:54.190 CQG WebAPI | WebSocket connected. | 2021-06-23 16:29:54.190 CQG WebAPI | Sending market data logon message. | 2021-06-23 16:29:54.190 CQG WebAPI | Base Time: 2021-06-19T04:27:03. 2021-06-19 04:27:03 | 2021-06-23 16:29:54.805 CQG WebAPI | Logon successful. Session Token = UHwOOzlWiz23sFIE2DJYrXt9E0n+QmbktvT6ii9Ca7AoAmFX8DCYzYH89O6WT3+LwHoMAw9Jdt+ | 2021-06-23 16:29:54.805 CQG WebAPI | Connected to server complete. | 2021-06-23 16:29:54.805 Triggering next historical data download in queue. | 2021-06-23 16:29:54.806 Triggering next historical data download in queue. | 2021-06-23 16:29:54.806 Triggering next historical data download in queue. | 2021-06-23 16:29:54.806 Triggering next historical data download in queue. | 2021-06-23 16:29:54.806 Mapping F.US.ENQM21 to NQM21. Service code: cme | 2021-06-23 16:29:54.806 SC Data - All Services | Starting real-time market data updates for: F.US.ENQM21 (NQM21). ID: 1 Service code: cme | 2021-06-23 16:29:54.807 SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 10048 | 2021-06-23 16:29:54.807 CQG WebAPI | Sending symbol resolution request for F.US.ENQM21. ID: 762696 | 2021-06-23 16:29:54.807 SC Data - All Services | Requesting security definition data for: F.US.ENQM21 (NQM21). ID: 1 | 2021-06-23 16:29:54.807 Added historical Intraday data request for F.US.ENQM21 to the queue. | 2021-06-23 16:29:54.807 Intraday data recording state for symbol F.US.ENQM21 is set to download 'Pending'. | 2021-06-23 16:29:54.807 Updated verified funded futures trading account ending date to: 2021-07-23 21:29:54 | 2021-06-23 16:29:54.807 DTC Client socket (3) | Creating socket. | 2021-06-23 16:29:54.807 DTC Client socket (3) | New receive buffer size: 5242880 | 2021-06-23 16:29:54.807 DTC Client socket (3) | Connecting to IP: 216.1.90.130. | 2021-06-23 16:29:54.807 CQG WebAPI | Sending Trade Accounts request message. | 2021-06-23 16:29:54.811 No download requests in the queue to start downloads for. | 2021-06-23 16:29:54.811 Delaying start of download for F.US.ENQM21 | 2021-06-23 16:29:54.811 No download requests in the queue to start downloads for. | 2021-06-23 16:29:54.811 No download requests in the queue to start downloads for. | 2021-06-23 16:29:54.811 Mapping F.US.EPU21 to ESU21. Service code: cme | 2021-06-23 16:29:54.811 SC Data - All Services | Starting real-time market data updates for: F.US.EPU21 (ESU21). ID: 2 Service code: cme | 2021-06-23 16:29:54.811 CQG WebAPI | Sending symbol resolution request for F.US.EPU21. ID: 762698 | 2021-06-23 16:29:54.811 SC Data - All Services | Requesting security definition data for: F.US.EPU21 (ESU21). ID: 2 | 2021-06-23 16:29:54.811 Added historical Intraday data request for F.US.EPU21 to the queue. | 2021-06-23 16:29:54.811 Intraday data recording state for symbol F.US.EPU21 is set to download 'Pending'. | 2021-06-23 16:29:54.811 Triggering next historical data download in queue. | 2021-06-23 16:29:54.811 CQG WebAPI | Received symbol resolution report for symbol F.US.EPU21. Search Symbol: F.US.EPU21. Request ID: 762698. Contract ID: 1. | 2021-06-23 16:29:54.898 CQG WebAPI | Brokerage name: AMP. Account Name: 141253 | 2021-06-23 16:29:54.898 CQG WebAPI | Sending collateral subscribe request. | 2021-06-23 16:29:54.898 CQG WebAPI | Received symbol resolution report for symbol F.US.ENQM21. Search Symbol: F.US.ENQM21. Request ID: 762696. Contract ID: 2. | 2021-06-23 16:29:54.939 SC Data - All Services | Network connection to server complete. | 2021-06-23 16:29:54.973 SC Data - All Services | Starting socket receive thread. | 2021-06-23 16:29:54.973 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-06-23 16:29:54.973 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-06-23 16:29:55.133 SC Data - All Services | Sending logon request message. | 2021-06-23 16:29:55.133 SC Data - All Services | Received logon response. | 2021-06-23 16:29:56.043 SC Data - All Services | Server Name: SC Realtime Server. | 2021-06-23 16:29:56.043 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-06-23 16:29:56.043 SC Data - All Services | Successfully connected. | 2021-06-23 16:29:56.043 SC Data - All Services | Trading is not supported. | 2021-06-23 16:29:56.043 SC Data - All Services | Restarting real-time data updates for symbol: F.US.ENQM21 -> NQM21 | 2021-06-23 16:29:56.043 SC Data - All Services | Restarting real-time data updates for symbol: F.US.EPU21 -> ESU21 | 2021-06-23 16:29:56.043 SC Data - All Services | Real-time data for symbol F.US.ENQM21 is currently unavailable. | 2021-06-23 16:29:56.297 SC Data - All Services | Received security definition for symbol F.US.ENQM21 | 2021-06-23 16:29:56.297 SC Data - All Services | Received security definition for symbol F.US.EPU21 | 2021-06-23 16:29:56.297 CQG WebAPI | Sending positions subscribe request. RequestID: 762700 | 2021-06-23 16:29:59.835 CQG WebAPI | Sending orders subscribe request. RequestID: 762701 | 2021-06-23 16:29:59.835 HD Request # 9 | Downloading Intraday chart data for F.US.ENQM21 to the file F.US.ENQM21.scid. Service: cme | 2021-06-23 16:30:01.268 HD Request # 9 | Download start date-time: 2021-06-18 08:29:59.000000. File last date-time: 2021-06-18 08:29:59.603000 | 2021-06-23 16:30:01.269 HD Request # 9 | Using server: ds21.sierracharts.com port 10150 | 2021-06-23 16:30:01.269 Socket (5) | Creating socket. | 2021-06-23 16:30:01.269 Socket (5) | New receive buffer size: 5242880 | 2021-06-23 16:30:01.269 Socket (5) | Connecting to IP: 216.1.90.129. | 2021-06-23 16:30:01.269 HD Request # 9 | Setting DTC encoding to Binary VLS | 2021-06-23 16:30:01.566 HD Request # 9 | Sending historical data logon request message. | 2021-06-23 16:30:01.566 HD Request # 9 | Requesting Intraday data. Start date-time: 2021-06-18 08:29:59. Record interval: 0. Symbol: NQM21 | 2021-06-23 16:30:02.168 HD Request # 9 | Decompressing data. | 2021-06-23 16:30:02.327 HD Request # 9 | Receiving Intraday data for F.US.ENQM21 starting at 2021-06-18 08:29:59.603000 | 2021-06-23 16:30:02.328 Socket (5) | CloseSocket call. | 2021-06-23 16:30:02.328 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:30:02.328 Historical data download thread signaled to stop. | 2021-06-23 16:30:02.329 HD Request # 9 | Received 1 record from 2021-06-18 08:29:59.603000 to 2021-06-18 08:29:59.603000 (0.0 seconds) and wrote 0 records for F.US.ENQM21 | 2021-06-23 16:30:02.329 HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2021-06-18 13:29:59.603000 | 2021-06-23 16:30:02.330 HD Request # 9 | Completion time: 1s | 2021-06-23 16:30:02.330 HD Request # 9 | Intraday data download complete for F.US.ENQM21. Unique request ID: 38 | 2021-06-23 16:30:02.330 Removing historical data download ID 38. | 2021-06-23 16:30:02.330 Real-time Intraday chart data file updates started for F.US.ENQM21 | 2021-06-23 16:30:02.330 Intraday chart data file opened for F.US.ENQM21 | 2021-06-23 16:30:02.330 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2021-06-23 16:30:02.330 Triggering next historical data download in queue. | 2021-06-23 16:30:02.330 HD Request # 10 | Downloading Intraday chart data for F.US.EPU21 to the file F.US.EPU21.scid. Service: cme | 2021-06-23 16:30:02.330 HD Request # 10 | Download start date-time: 2021-06-23 15:59:59.000000. File last date-time: 2021-06-23 15:59:59.283000 | 2021-06-23 16:30:02.331 HD Request # 10 | Using server: ds23.sierracharts.com port 10149 | 2021-06-23 16:30:02.331 Socket (6) | Creating socket. | 2021-06-23 16:30:02.331 Socket (6) | New receive buffer size: 5242880 | 2021-06-23 16:30:02.331 Socket (6) | Connecting to IP: 216.1.90.130. | 2021-06-23 16:30:02.331 Socket (5) | Socket gracefully closed by remote side. | 2021-06-23 16:30:02.474 Socket (5) | Closed. | 2021-06-23 16:30:02.474 HD Request # 10 | Setting DTC encoding to Binary VLS | 2021-06-23 16:30:02.636 HD Request # 10 | Sending historical data logon request message. | 2021-06-23 16:30:02.636 HD Request # 10 | Requesting Intraday data. Start date-time: 2021-06-23 15:59:59. Record interval: 0. Symbol: ESU21 | 2021-06-23 16:30:02.793 HD Request # 10 | Decompressing data. | 2021-06-23 16:30:02.942 HD Request # 10 | Receiving Intraday data for F.US.EPU21 starting at 2021-06-23 15:59:59.283000 | 2021-06-23 16:30:02.944 Socket (6) | CloseSocket call. | 2021-06-23 16:30:02.944 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:30:02.944 Historical data download thread signaled to stop. | 2021-06-23 16:30:02.971 HD Request # 10 | Received 1 record from 2021-06-23 15:59:59.283000 to 2021-06-23 15:59:59.283000 (0.0 seconds) and wrote 0 records for F.US.EPU21 | 2021-06-23 16:30:02.971 HD Request # 10 | Add time&sales data | Remembered last file record date-time: 2021-06-23 20:59:59.283000 | 2021-06-23 16:30:02.971 HD Request # 10 | Completion time: 0s | 2021-06-23 16:30:02.971 HD Request # 10 | Intraday data download complete for F.US.EPU21. Unique request ID: 39 | 2021-06-23 16:30:02.971 Removing historical data download ID 39. | 2021-06-23 16:30:02.971 Real-time Intraday chart data file updates started for F.US.EPU21 | 2021-06-23 16:30:02.971 Intraday chart data file opened for F.US.EPU21 | 2021-06-23 16:30:02.971 HD Request # 10 | Enabling Intraday chart updating for symbol. | 2021-06-23 16:30:02.971 Triggering next historical data download in queue. | 2021-06-23 16:30:02.972 No download requests in the queue to start downloads for. | 2021-06-23 16:30:02.972 Socket (6) | Socket gracefully closed by remote side. | 2021-06-23 16:30:03.103 Socket (6) | Closed. | 2021-06-23 16:30:03.103 Requested symbol settings for service code cqg. Request ID: 2. | 2021-06-23 16:32:14.604 Symbol settings received. Request ID: 2. | 2021-06-23 16:32:15.391 CQG WebAPI | Sending Web API Logoff message. | 2021-06-23 16:32:15.408 CQG WebSocket socket (2) | CloseSocket call. | 2021-06-23 16:32:15.408 CQG WebSocket socket (2) | Max send buffers used during socket life: 3 | 2021-06-23 16:32:15.408 CQG WebSocket socket (2) | Max send buffer size during socket life: 309 | 2021-06-23 16:32:15.408 CQG WebSocket | WebSocket closed. | 2021-06-23 16:32:15.408 CQG WebAPI | WebSocket closed. | 2021-06-23 16:32:15.408 SC Data - All Services | Waiting for socket receive thread to end | 2021-06-23 16:32:15.408 CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-06-23 16:32:15.408 DTC Client socket (3) | CloseSocket call. | 2021-06-23 16:32:15.408 SC Data - All Services | Disconnected from the server. | 2021-06-23 16:32:15.408 CQG WebAPI | Disconnected. | 2021-06-23 16:32:15.408 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-06-23 16:32:15.408 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:32:15.409 CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2021-06-23 16:32:15.464 CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:32:15.464 DTC Client socket (3) | Socket gracefully closed by remote side. | 2021-06-23 16:32:15.558 DTC Client socket (3) | Closed. | 2021-06-23 16:32:15.558 Socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-06-23 16:32:16.481 Socket (1) | Closed. | 2021-06-23 16:32:16.481 CQG WebSocket socket (4) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-06-23 16:32:16.481 CQG WebSocket socket (4) | Closed. | 2021-06-23 16:32:16.481 CQG WebAPI | Connecting to server api.cqg.com | 2021-06-23 16:32:18.418 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-06-23 16:32:18.418 CQG WebSocket socket (3) | Creating socket. Using TLS 1.2. | 2021-06-23 16:32:18.419 CQG WebSocket socket (3) | New receive buffer size: 5242880 | 2021-06-23 16:32:18.419 CQG WebSocket socket (3) | Connecting to IP: 195.166.124.165. | 2021-06-23 16:32:18.419 CQG WebSocket | Opening WebSocket. | 2021-06-23 16:32:18.483 CQG WebSocket | Sending WebSocket handshake. | 2021-06-23 16:32:18.483 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-06-23 16:32:18.692 CQG WebSocket | Server header | Connection: upgrade | 2021-06-23 16:32:18.692 CQG WebSocket | Server header | Sec-WebSocket-Accept: TyR+xLm3nN2YhWbaXooeujq904k= | 2021-06-23 16:32:18.692 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-06-23 16:32:18.692 CQG WebSocket | Server header | Upgrade: websocket | 2021-06-23 16:32:18.692 CQG WebSocket | Server header | | 2021-06-23 16:32:18.692 CQG WebSocket | Web socket state is now open. | 2021-06-23 16:32:18.692 CQG WebAPI | WebSocket connected. | 2021-06-23 16:32:18.692 CQG WebAPI | Sending market data logon message. | 2021-06-23 16:32:18.692 CQG WebAPI | Base Time: 2021-06-19T04:27:03. 2021-06-19 04:27:03 | 2021-06-23 16:32:19.316 CQG WebAPI | Logon successful. Session Token = umuqNjp3Ak7PZNc7VuusVWqpjPs34nankqxG7eeqxrkpyAMV4Xjmbs600He9bRyuG+NmbcInQKG | 2021-06-23 16:32:19.316 CQG WebAPI | Connected to server complete. | 2021-06-23 16:32:19.316 Triggering next historical data download in queue. | 2021-06-23 16:32:19.316 Triggering next historical data download in queue. | 2021-06-23 16:32:19.316 Triggering next historical data download in queue. | 2021-06-23 16:32:19.316 Triggering next historical data download in queue. | 2021-06-23 16:32:19.316 Mapping F.US.ENQM21 to NQM21. Service code: cme | 2021-06-23 16:32:19.316 SC Data - All Services | Starting real-time market data updates for: F.US.ENQM21 (NQM21). ID: 1 Service code: cme | 2021-06-23 16:32:19.316 SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 443 | 2021-06-23 16:32:19.316 CQG WebAPI | Sending symbol resolution request for F.US.ENQM21. ID: 762702 | 2021-06-23 16:32:19.316 SC Data - All Services | Requesting security definition data for: F.US.ENQM21 (NQM21). ID: 1 | 2021-06-23 16:32:19.316 Added historical Intraday data request for F.US.ENQM21 to the queue. | 2021-06-23 16:32:19.316 Intraday data recording state for symbol F.US.ENQM21 is set to download 'Pending'. | 2021-06-23 16:32:19.316 Updated verified funded futures trading account ending date to: 2021-07-23 21:32:19 | 2021-06-23 16:32:19.317 DTC Client socket (5) | Creating socket. | 2021-06-23 16:32:19.317 DTC Client socket (5) | New receive buffer size: 5242880 | 2021-06-23 16:32:19.317 DTC Client socket (5) | Connecting to IP: 216.1.90.129. | 2021-06-23 16:32:19.317 CQG WebAPI | Sending Trade Accounts request message. | 2021-06-23 16:32:19.332 No download requests in the queue to start downloads for. | 2021-06-23 16:32:19.332 Delaying start of download for F.US.ENQM21 | 2021-06-23 16:32:19.332 No download requests in the queue to start downloads for. | 2021-06-23 16:32:19.332 No download requests in the queue to start downloads for. | 2021-06-23 16:32:19.332 Mapping F.US.EPU21 to ESU21. Service code: cme | 2021-06-23 16:32:19.333 SC Data - All Services | Starting real-time market data updates for: F.US.EPU21 (ESU21). ID: 2 Service code: cme | 2021-06-23 16:32:19.333 CQG WebAPI | Sending symbol resolution request for F.US.EPU21. ID: 762704 | 2021-06-23 16:32:19.333 SC Data - All Services | Requesting security definition data for: F.US.EPU21 (ESU21). ID: 2 | 2021-06-23 16:32:19.333 Added historical Intraday data request for F.US.EPU21 to the queue. | 2021-06-23 16:32:19.333 Intraday data recording state for symbol F.US.EPU21 is set to download 'Pending'. | 2021-06-23 16:32:19.333 Triggering next historical data download in queue. | 2021-06-23 16:32:19.333 CQG WebAPI | Received symbol resolution report for symbol F.US.EPU21. Search Symbol: F.US.EPU21. Request ID: 762704. Contract ID: 1. | 2021-06-23 16:32:19.407 CQG WebAPI | Brokerage name: AMP. Account Name: 141253 | 2021-06-23 16:32:19.407 CQG WebAPI | Sending collateral subscribe request. | 2021-06-23 16:32:19.407 CQG WebAPI | Received symbol resolution report for symbol F.US.ENQM21. Search Symbol: F.US.ENQM21. Request ID: 762702. Contract ID: 2. | 2021-06-23 16:32:19.454 SC Data - All Services | Network connection to server complete. | 2021-06-23 16:32:19.468 SC Data - All Services | Starting socket receive thread. | 2021-06-23 16:32:19.468 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-06-23 16:32:19.468 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-06-23 16:32:19.669 SC Data - All Services | Sending logon request message. | 2021-06-23 16:32:19.669 SC Data - All Services | Received logon response. | 2021-06-23 16:32:20.546 SC Data - All Services | Server Name: SC Realtime Server. | 2021-06-23 16:32:20.546 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-06-23 16:32:20.546 SC Data - All Services | Successfully connected. | 2021-06-23 16:32:20.546 SC Data - All Services | Trading is not supported. | 2021-06-23 16:32:20.546 SC Data - All Services | Restarting real-time data updates for symbol: F.US.ENQM21 -> NQM21 | 2021-06-23 16:32:20.546 SC Data - All Services | Restarting real-time data updates for symbol: F.US.EPU21 -> ESU21 | 2021-06-23 16:32:20.546 SC Data - All Services | Real-time data for symbol F.US.ENQM21 is currently unavailable. | 2021-06-23 16:32:20.816 SC Data - All Services | Received security definition for symbol F.US.ENQM21 | 2021-06-23 16:32:20.816 SC Data - All Services | Received security definition for symbol F.US.EPU21 | 2021-06-23 16:32:20.816 CQG WebAPI | Sending positions subscribe request. RequestID: 762706 | 2021-06-23 16:32:24.317 CQG WebAPI | Sending orders subscribe request. RequestID: 762707 | 2021-06-23 16:32:24.317 HD Request # 11 | Downloading Intraday chart data for F.US.ENQM21 to the file F.US.ENQM21.scid. Service: cme | 2021-06-23 16:32:25.329 HD Request # 11 | Download start date-time: 2021-06-18 08:29:59.000000. File last date-time: 2021-06-18 08:29:59.603000 | 2021-06-23 16:32:25.331 HD Request # 11 | Using server: ds21.sierracharts.com port 10150 | 2021-06-23 16:32:25.331 Socket (6) | Creating socket. | 2021-06-23 16:32:25.332 Socket (6) | New receive buffer size: 5242880 | 2021-06-23 16:32:25.332 Socket (6) | Connecting to IP: 216.1.90.129. | 2021-06-23 16:32:25.332 HD Request # 11 | Setting DTC encoding to Binary VLS | 2021-06-23 16:32:25.614 HD Request # 11 | Sending historical data logon request message. | 2021-06-23 16:32:25.614 HD Request # 11 | Requesting Intraday data. Start date-time: 2021-06-18 08:29:59. Record interval: 0. Symbol: NQM21 | 2021-06-23 16:32:26.215 HD Request # 11 | Decompressing data. | 2021-06-23 16:32:26.355 HD Request # 11 | Receiving Intraday data for F.US.ENQM21 starting at 2021-06-18 08:29:59.603000 | 2021-06-23 16:32:26.356 Socket (6) | CloseSocket call. | 2021-06-23 16:32:26.356 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:32:26.356 Historical data download thread signaled to stop. | 2021-06-23 16:32:26.360 HD Request # 11 | Received 1 record from 2021-06-18 08:29:59.603000 to 2021-06-18 08:29:59.603000 (0.0 seconds) and wrote 0 records for F.US.ENQM21 | 2021-06-23 16:32:26.360 HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2021-06-18 13:29:59.603000 | 2021-06-23 16:32:26.360 HD Request # 11 | Completion time: 1s | 2021-06-23 16:32:26.361 HD Request # 11 | Intraday data download complete for F.US.ENQM21. Unique request ID: 40 | 2021-06-23 16:32:26.361 Removing historical data download ID 40. | 2021-06-23 16:32:26.361 Real-time Intraday chart data file updates started for F.US.ENQM21 | 2021-06-23 16:32:26.361 Intraday chart data file opened for F.US.ENQM21 | 2021-06-23 16:32:26.361 HD Request # 11 | Enabling Intraday chart updating for symbol. | 2021-06-23 16:32:26.361 Triggering next historical data download in queue. | 2021-06-23 16:32:26.361 HD Request # 12 | Downloading Intraday chart data for F.US.EPU21 to the file F.US.EPU21.scid. Service: cme | 2021-06-23 16:32:26.361 HD Request # 12 | Download start date-time: 2021-06-23 15:59:59.000000. File last date-time: 2021-06-23 15:59:59.283000 | 2021-06-23 16:32:26.361 HD Request # 12 | Using server: ds23.sierracharts.com port 10149 | 2021-06-23 16:32:26.361 Socket (7) | Creating socket. | 2021-06-23 16:32:26.361 Socket (7) | New receive buffer size: 5242880 | 2021-06-23 16:32:26.361 Socket (7) | Connecting to IP: 216.1.90.130. | 2021-06-23 16:32:26.361 Socket (6) | Socket gracefully closed by remote side. | 2021-06-23 16:32:26.498 Socket (6) | Closed. | 2021-06-23 16:32:26.498 HD Request # 12 | Setting DTC encoding to Binary VLS | 2021-06-23 16:32:26.659 HD Request # 12 | Sending historical data logon request message. | 2021-06-23 16:32:26.659 HD Request # 12 | Requesting Intraday data. Start date-time: 2021-06-23 15:59:59. Record interval: 0. Symbol: ESU21 | 2021-06-23 16:32:27.261 HD Request # 12 | Decompressing data. | 2021-06-23 16:32:27.402 HD Request # 12 | Receiving Intraday data for F.US.EPU21 starting at 2021-06-23 15:59:59.283000 | 2021-06-23 16:32:27.403 Socket (7) | CloseSocket call. | 2021-06-23 16:32:27.403 Socket (7) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:32:27.403 Historical data download thread signaled to stop. | 2021-06-23 16:32:27.413 HD Request # 12 | Received 1 record from 2021-06-23 15:59:59.283000 to 2021-06-23 15:59:59.283000 (0.0 seconds) and wrote 0 records for F.US.EPU21 | 2021-06-23 16:32:27.413 HD Request # 12 | Add time&sales data | Remembered last file record date-time: 2021-06-23 20:59:59.283000 | 2021-06-23 16:32:27.414 HD Request # 12 | Completion time: 1s | 2021-06-23 16:32:27.414 HD Request # 12 | Intraday data download complete for F.US.EPU21. Unique request ID: 41 | 2021-06-23 16:32:27.414 Removing historical data download ID 41. | 2021-06-23 16:32:27.414 Real-time Intraday chart data file updates started for F.US.EPU21 | 2021-06-23 16:32:27.414 Intraday chart data file opened for F.US.EPU21 | 2021-06-23 16:32:27.414 HD Request # 12 | Enabling Intraday chart updating for symbol. | 2021-06-23 16:32:27.414 Triggering next historical data download in queue. | 2021-06-23 16:32:27.414 No download requests in the queue to start downloads for. | 2021-06-23 16:32:27.414 Socket (7) | Socket gracefully closed by remote side. | 2021-06-23 16:32:27.546 Socket (7) | Closed. | 2021-06-23 16:32:27.546 F.US.EPU21 [C][M] 1 Day #8 | Reloading chart. | 2021-06-23 16:32:34.509 Socket (1) | Deleting network socket now after delay. | 2021-06-23 16:32:46.491 CQG WebSocket socket (4) | Deleting network socket now after delay. | 2021-06-23 16:32:46.491 F.US.EPU21 [C][M] 1 Day #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:33:40.485 F.US.EPU21 [C][M] 1 Day #8 | Reloading chart. | 2021-06-23 16:33:40.487 F.US.EPU21 [C][M] 1 Day #8 | Reloading chart. | 2021-06-23 16:33:40.815 CQG WebSocket socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-06-23 16:34:16.523 CQG WebSocket socket (2) | Closed. | 2021-06-23 16:34:16.523 CQG WebSocket socket (2) | Deleting network socket now after delay. | 2021-06-23 16:34:46.532 |
| [2021-06-30 15:26:26] |
| Ale83 - Posts: 26 |
|
have you looked at the problem? I still see no future contractions of historical data
|
| [2021-06-30 19:03:15] |
| Sierra_Chart Engineering - Posts: 18586 |
|
This log does not have what we need. You also reconnected which canceled the downloads. There is too much information here. Once again follow the instructions below specifically: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart for contract months where there is missing data, by following these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data If there still is an issue after the download completes, then provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Do not reconnect to the data feed. And be sure to clear the log first. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-30 22:05:46] |
| Ale83 - Posts: 26 |
|
Software version: 2270 64-bit | 2021-06-30 17:02:37.302 Primary Thread ID: 608772 | 2021-06-30 17:02:37.302 Usage end date: 2021-07-08 | 2021-06-30 17:02:37.302 Enabled for: Advanced Features 2. | 2021-06-30 17:02:37.302 Enabled for: Sierra Chart Historical Data Service. | 2021-06-30 17:02:37.302 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-06-30 17:02:37.302 Enabled for: Delayed Denali Exchange Data Feed. | 2021-06-30 17:02:37.302 Enabled for exchange2: CME | 2021-06-30 17:02:37.302 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-06-30 17:02:37.302 Current selected Data/Trading service: CQG WebAPI | 2021-06-30 17:02:37.302 Custom symbol settings values: disabled | 2021-06-30 17:02:37.302 Chart Update Interval: 300 | 2021-06-30 17:02:37.302 Intraday Data Storage Time Unit: 0 | 2021-06-30 17:02:37.302 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-06-30 17:02:37.302 2021-06-30 22:02:37 Local computer time in UTC | 2021-06-30 17:02:37.302 2021-06-30 17:02:37 Local computer time in SC Time Zone | 2021-06-30 17:02:37.302 2021-06-30 13:02:07 Server time in UTC | 2021-06-30 17:02:37.302 Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-06-30 17:02:37.302 Program path: C:\SierraChart\ | 2021-06-30 17:02:37.302 Data Files path: C:\SierraChart\Data\ | 2021-06-30 17:02:37.302 OS Version Number: 10.0 | 2021-06-30 17:02:37.302 Locale Setting: C | 2021-06-30 17:02:37.302 DLLs: UserContributedStudies_64.dll, zyp sierra free (2020)_2151_64.dll | 2021-06-30 17:02:37.303 Allowed protected custom studies: zyp_download_free | 2021-06-30 17:02:37.303 Added historical Intraday data request for F.US.EPH16 to the queue. | 2021-06-30 17:03:47.775 Triggering next historical data download in queue. | 2021-06-30 17:03:47.775 Added historical Intraday data request for F.US.EPM16 to the queue. | 2021-06-30 17:03:47.776 Reloading all charts with filename: F.US.EPM16.scid | 2021-06-30 17:03:47.776 Added historical Intraday data request for F.US.EPU16 to the queue. | 2021-06-30 17:03:47.776 Reloading all charts with filename: F.US.EPU16.scid | 2021-06-30 17:03:47.776 Added historical Intraday data request for F.US.EPZ16 to the queue. | 2021-06-30 17:03:47.776 Reloading all charts with filename: F.US.EPZ16.scid | 2021-06-30 17:03:47.776 Added historical Intraday data request for F.US.EPH17 to the queue. | 2021-06-30 17:03:47.776 Reloading all charts with filename: F.US.EPH17.scid | 2021-06-30 17:03:47.776 Added historical Intraday data request for F.US.EPM17 to the queue. | 2021-06-30 17:03:47.776 Reloading all charts with filename: F.US.EPM17.scid | 2021-06-30 17:03:47.776 Added historical Intraday data request for F.US.EPU17 to the queue. | 2021-06-30 17:03:47.776 Reloading all charts with filename: F.US.EPU17.scid | 2021-06-30 17:03:47.776 Added historical Intraday data request for F.US.EPZ17 to the queue. | 2021-06-30 17:03:47.776 Reloading all charts with filename: F.US.EPZ17.scid | 2021-06-30 17:03:47.776 Added historical Intraday data request for F.US.EPH18 to the queue. | 2021-06-30 17:03:47.776 Reloading all charts with filename: F.US.EPH18.scid | 2021-06-30 17:03:47.776 Added historical Intraday data request for F.US.EPM18 to the queue. | 2021-06-30 17:03:47.776 Reloading all charts with filename: F.US.EPM18.scid | 2021-06-30 17:03:47.776 Added historical Intraday data request for F.US.EPZ18 to the queue. | 2021-06-30 17:03:47.777 Reloading all charts with filename: F.US.EPZ18.scid | 2021-06-30 17:03:47.777 Added historical Intraday data request for F.US.EPH19 to the queue. | 2021-06-30 17:03:47.777 Reloading all charts with filename: F.US.EPH19.scid | 2021-06-30 17:03:47.777 Added historical Intraday data request for F.US.EPM19 to the queue. | 2021-06-30 17:03:47.777 Reloading all charts with filename: F.US.EPM19.scid | 2021-06-30 17:03:47.777 Added historical Intraday data request for F.US.EPU19 to the queue. | 2021-06-30 17:03:47.777 Reloading all charts with filename: F.US.EPU19.scid | 2021-06-30 17:03:47.777 Added historical Intraday data request for F.US.EPZ19 to the queue. | 2021-06-30 17:03:47.777 Reloading all charts with filename: F.US.EPZ19.scid | 2021-06-30 17:03:47.777 Added historical Intraday data request for F.US.EPH20 to the queue. | 2021-06-30 17:03:47.777 Reloading all charts with filename: F.US.EPH20.scid | 2021-06-30 17:03:47.777 Added historical Intraday data request for F.US.EPM20 to the queue. | 2021-06-30 17:03:47.777 Reloading all charts with filename: F.US.EPM20.scid | 2021-06-30 17:03:47.777 Added historical Intraday data request for F.US.EPU20 to the queue. | 2021-06-30 17:03:47.777 Reloading all charts with filename: F.US.EPU20.scid | 2021-06-30 17:03:47.777 Mapping F.US.EPH16 to ESH16. Service code: cme | 2021-06-30 17:03:47.778 HD Request # 30 | Downloading Intraday chart data for F.US.EPH16 to the file F.US.EPH16.scid. Service: cme | 2021-06-30 17:03:47.778 Reloading all charts with filename: F.US.EPH16.scid | 2021-06-30 17:03:47.778 HD Request # 30 | Download start date-time: 2015-11-30 18:00:00.000000. File last date-time: 00:00:00.000000 | 2021-06-30 17:03:47.781 HD Request # 30 | Using server: ds23.sierracharts.com port 10150 | 2021-06-30 17:03:47.781 Socket (2) | Creating socket. | 2021-06-30 17:03:47.782 Socket (2) | New receive buffer size: 5242880 | 2021-06-30 17:03:47.783 Socket (2) | Connecting to IP: 216.1.90.130. | 2021-06-30 17:03:47.783 HD Request # 30 | Setting DTC encoding to Binary VLS | 2021-06-30 17:03:48.126 HD Request # 30 | Sending historical data logon request message. | 2021-06-30 17:03:48.126 HD Request # 30 | Requesting Intraday data. Start date-time: 2015-11-30 18:00:00. Record interval: 0. Symbol: ESH16 | 2021-06-30 17:03:48.760 HD Request # 30 | Decompressing data. | 2021-06-30 17:03:48.926 HD Request # 30 | Receiving Intraday data for F.US.EPH16 starting at 2015-11-30 18:06:14.000000 | 2021-06-30 17:03:49.416 HD Request # 30 | Timestamp of first Intraday data file record written: 2015-11-30 18:06:14.000000 | 2021-06-30 17:03:50.234 |
| [2021-06-30 22:07:23] |
| Ale83 - Posts: 26 |
|
http://www.sierrachart.com/image.php?Image=1625090794737.png Facendo download dei contratti mancanti rimane in questa immagine e non li carica |
| [2021-07-01 17:57:15] |
| Sierra_Chart Engineering - Posts: 18586 |
|
This Message Log still is not providing us the information needed. We are going to need you to delete the data files. We will give you instructions for that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-01 21:40:45] |
| Sierra_Chart Engineering - Posts: 18586 |
|
Disable this option: Global Symbol Settings: Use Custom Symbol Settings Values (Global Settings >> Symbol Settings) Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart for all contract months by following these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Wait about 20 minutes, then provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog And do not reconnect to the data feed during this time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-01 21:55:17] |
| Ale83 - Posts: 26 |
|
I delete the data file as per your guide, but some of the messages are never deleted, however now I do all the procedure you indicated
|
| [2021-07-01 22:13:09] |
| Ale83 - Posts: 26 |
|
http://www.sierrachart.com/image.php?Image=1625177442634.png After 11 minutes the screen was fixed on this image, after having done all the required steps, in fact in these cases the only way to reload is to disconnect and reconnect. I do not do it because in 20 minutes I will send you a copy of the register |
| [2021-07-01 22:27:10] |
| Ale83 - Posts: 26 |
|
Software version: 2270 64-bit | 2021-07-01 16:58:14.102 Primary Thread ID: 670164 | 2021-07-01 16:58:14.102 Usage end date: 2021-07-08 | 2021-07-01 16:58:14.102 Enabled for: Advanced Features 2. | 2021-07-01 16:58:14.102 Enabled for: Sierra Chart Historical Data Service. | 2021-07-01 16:58:14.102 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-07-01 16:58:14.102 Enabled for: Delayed Denali Exchange Data Feed. | 2021-07-01 16:58:14.102 Enabled for exchange2: CME | 2021-07-01 16:58:14.102 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-07-01 16:58:14.102 Current selected Data/Trading service: CQG WebAPI | 2021-07-01 16:58:14.102 Custom symbol settings values: disabled | 2021-07-01 16:58:14.102 Chart Update Interval: 300 | 2021-07-01 16:58:14.102 Intraday Data Storage Time Unit: 0 | 2021-07-01 16:58:14.102 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-07-01 16:58:14.102 2021-07-01 21:58:14 Local computer time in UTC | 2021-07-01 16:58:14.102 2021-07-01 16:58:14 Local computer time in SC Time Zone | 2021-07-01 16:58:14.102 2021-07-01 21:49:44 Server time in UTC | 2021-07-01 16:58:14.102 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-07-01 16:58:14.102 Program path: C:\SierraChart\ | 2021-07-01 16:58:14.102 Data Files path: C:\SierraChart\Data\ | 2021-07-01 16:58:14.102 OS Version Number: 10.0 | 2021-07-01 16:58:14.102 Locale Setting: C | 2021-07-01 16:58:14.102 DLLs: UserContributedStudies_64.dll, zyp sierra free (2020)_2151_64.dll | 2021-07-01 16:58:14.103 Allowed protected custom studies: zyp_download_free | 2021-07-01 16:58:14.103 Added historical Intraday data request for F.US.EPH15 to the queue. | 2021-07-01 16:59:53.835 Triggering next historical data download in queue. | 2021-07-01 16:59:53.835 Reloading all charts with filename: F.US.EPH15.scid | 2021-07-01 16:59:53.835 Added historical Intraday data request for F.US.EPM15 to the queue. | 2021-07-01 16:59:53.835 Reloading all charts with filename: F.US.EPM15.scid | 2021-07-01 16:59:53.835 Added historical Intraday data request for F.US.EPU15 to the queue. | 2021-07-01 16:59:53.835 Reloading all charts with filename: F.US.EPU15.scid | 2021-07-01 16:59:53.835 Added historical Intraday data request for F.US.EPM16 to the queue. | 2021-07-01 16:59:53.835 Reloading all charts with filename: F.US.EPM16.scid | 2021-07-01 16:59:53.835 Added historical Intraday data request for F.US.EPU16 to the queue. | 2021-07-01 16:59:53.835 Reloading all charts with filename: F.US.EPU16.scid | 2021-07-01 16:59:53.835 Added historical Intraday data request for F.US.EPZ16 to the queue. | 2021-07-01 16:59:53.836 Reloading all charts with filename: F.US.EPZ16.scid | 2021-07-01 16:59:53.836 Added historical Intraday data request for F.US.EPH17 to the queue. | 2021-07-01 16:59:53.836 Reloading all charts with filename: F.US.EPH17.scid | 2021-07-01 16:59:53.836 Added historical Intraday data request for F.US.EPM17 to the queue. | 2021-07-01 16:59:53.836 Reloading all charts with filename: F.US.EPM17.scid | 2021-07-01 16:59:53.836 Added historical Intraday data request for F.US.EPU17 to the queue. | 2021-07-01 16:59:53.836 Reloading all charts with filename: F.US.EPU17.scid | 2021-07-01 16:59:53.836 Added historical Intraday data request for F.US.EPZ17 to the queue. | 2021-07-01 16:59:53.836 Reloading all charts with filename: F.US.EPZ17.scid | 2021-07-01 16:59:53.836 Added historical Intraday data request for F.US.EPH18 to the queue. | 2021-07-01 16:59:53.836 Reloading all charts with filename: F.US.EPH18.scid | 2021-07-01 16:59:53.836 Added historical Intraday data request for F.US.EPM18 to the queue. | 2021-07-01 16:59:53.836 Reloading all charts with filename: F.US.EPM18.scid | 2021-07-01 16:59:53.836 Added historical Intraday data request for F.US.EPZ18 to the queue. | 2021-07-01 16:59:53.836 Reloading all charts with filename: F.US.EPZ18.scid | 2021-07-01 16:59:53.836 Added historical Intraday data request for F.US.EPH19 to the queue. | 2021-07-01 16:59:53.836 Reloading all charts with filename: F.US.EPH19.scid | 2021-07-01 16:59:53.836 Added historical Intraday data request for F.US.EPM19 to the queue. | 2021-07-01 16:59:53.837 Reloading all charts with filename: F.US.EPM19.scid | 2021-07-01 16:59:53.837 Added historical Intraday data request for F.US.EPU19 to the queue. | 2021-07-01 16:59:53.837 Reloading all charts with filename: F.US.EPU19.scid | 2021-07-01 16:59:53.837 Added historical Intraday data request for F.US.EPZ19 to the queue. | 2021-07-01 16:59:53.837 Reloading all charts with filename: F.US.EPZ19.scid | 2021-07-01 16:59:53.837 Added historical Intraday data request for F.US.EPH20 to the queue. | 2021-07-01 16:59:53.837 Reloading all charts with filename: F.US.EPH20.scid | 2021-07-01 16:59:53.837 Added historical Intraday data request for F.US.EPM20 to the queue. | 2021-07-01 16:59:53.837 Reloading all charts with filename: F.US.EPM20.scid | 2021-07-01 16:59:53.837 Added historical Intraday data request for F.US.EPU20 to the queue. | 2021-07-01 16:59:53.837 Reloading all charts with filename: F.US.EPU20.scid | 2021-07-01 16:59:53.837 Mapping F.US.EPH15 to ESH15. Service code: cme | 2021-07-01 16:59:53.837 HD Request # 7 | Downloading Intraday chart data for F.US.EPH15 to the file F.US.EPH15.scid. Service: cme | 2021-07-01 16:59:53.837 HD Request # 7 | Download start date-time: 2014-12-01 18:00:00.000000. File last date-time: 00:00:00.000000 | 2021-07-01 16:59:53.837 HD Request # 7 | Using server: ds21.sierracharts.com port 10149 | 2021-07-01 16:59:53.837 Socket (1) | Creating socket. | 2021-07-01 16:59:53.837 Socket (1) | New receive buffer size: 5242880 | 2021-07-01 16:59:53.838 Socket (1) | Connecting to IP: 216.1.90.129. | 2021-07-01 16:59:53.838 HD Request # 7 | Setting DTC encoding to Binary VLS | 2021-07-01 16:59:54.133 HD Request # 7 | Sending historical data logon request message. | 2021-07-01 16:59:54.133 HD Request # 7 | Requesting Intraday data. Start date-time: 2014-12-01 18:00:00. Record interval: 0. Symbol: ESH15 | 2021-07-01 16:59:54.729 HD Request # 7 | Decompressing data. | 2021-07-01 16:59:54.926 HD Request # 7 | Receiving Intraday data for F.US.EPH15 starting at 2014-12-01 18:29:35.000000 | 2021-07-01 16:59:55.747 HD Request # 7 | Timestamp of first Intraday data file record written: 2014-12-01 18:29:35.000000 | 2021-07-01 16:59:56.899 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPU21.scid. Thread ID: 630716 | 2021-07-01 17:00:06.132 Opened cached Intraday file: C:\SierraChart\Data\F.US.ENQU21.scid. Thread ID: 630716 | 2021-07-01 17:00:06.133 Uploaded an image to the server. Request ID: 1 | 2021-07-01 17:10:39.065 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2. | 2021-07-01 17:10:39.065 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | New receive buffer size: 32768 | 2021-07-01 17:10:39.065 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Connecting to IP: 95.216.233.104. | 2021-07-01 17:10:39.065 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | CloseSocket call. | 2021-07-01 17:10:43.494 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close. | 2021-07-01 17:10:43.494 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Socket gracefully closed by remote side. | 2021-07-01 17:10:43.758 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Closed. | 2021-07-01 17:10:43.758 Socket (1) | CloseSocket call. | 2021-07-01 17:11:49.207 Historical data download thread signaled to stop. | 2021-07-01 17:11:49.207 Socket (1) | Shutdown started. Waiting for graceful close. | 2021-07-01 17:11:49.207 HD Request # 7 | Received 32095599 records from 2014-12-01 18:29:35.000000 to 2015-03-20 08:29:59.009000 (108.5 days) and wrote 32095599 records for F.US.EPH15 | 2021-07-01 17:11:49.207 HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2015-03-20 13:29:59.009000 | 2021-07-01 17:11:49.215 HD Request # 7 | Completion time: 11m 56s | 2021-07-01 17:11:49.215 HD Request # 7 | Intraday data download complete for F.US.EPH15. Unique request ID: 67 | 2021-07-01 17:11:49.215 Removing historical data download ID 67. | 2021-07-01 17:11:49.215 Real-time Intraday chart data file updates started for F.US.EPH15 | 2021-07-01 17:11:49.215 Intraday chart data file opened for F.US.EPH15 | 2021-07-01 17:11:49.215 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2021-07-01 17:11:49.215 Triggering next historical data download in queue. | 2021-07-01 17:11:49.215 Mapping F.US.EPM15 to ESM15. Service code: cme | 2021-07-01 17:11:49.215 HD Request # 8 | Downloading Intraday chart data for F.US.EPM15 to the file F.US.EPM15.scid. Service: cme | 2021-07-01 17:11:49.215 HD Request # 8 | Download start date-time: 2015-03-02 18:00:00.000000. File last date-time: 00:00:00.000000 | 2021-07-01 17:11:49.216 HD Request # 8 | Using server: ds23.sierracharts.com port 10150 | 2021-07-01 17:11:49.216 Socket (2) | Creating socket. | 2021-07-01 17:11:49.216 Socket (2) | New receive buffer size: 5242880 | 2021-07-01 17:11:49.216 Socket (2) | Connecting to IP: 216.1.90.130. | 2021-07-01 17:11:49.216 Socket (1) | Socket gracefully closed by remote side. | 2021-07-01 17:11:49.351 Socket (1) | Closed. | 2021-07-01 17:11:49.352 HD Request # 8 | Setting DTC encoding to Binary VLS | 2021-07-01 17:11:49.516 HD Request # 8 | Sending historical data logon request message. | 2021-07-01 17:11:49.516 HD Request # 8 | Requesting Intraday data. Start date-time: 2015-03-02 18:00:00. Record interval: 0. Symbol: ESM15 | 2021-07-01 17:11:50.139 HD Request # 8 | Decompressing data. | 2021-07-01 17:11:50.281 HD Request # 8 | Receiving Intraday data for F.US.EPM15 starting at 2015-03-02 18:11:45.000000 | 2021-07-01 17:11:50.777 HD Request # 8 | Timestamp of first Intraday data file record written: 2015-03-02 18:11:45.000000 | 2021-07-01 17:11:52.239 Socket (2) | CloseSocket call. | 2021-07-01 17:22:30.014 Historical data download thread signaled to stop. | 2021-07-01 17:22:30.014 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-07-01 17:22:30.014 HD Request # 8 | Received 26213319 records from 2015-03-02 18:11:45.000000 to 2015-06-19 08:29:59.001000 (108.6 days) and wrote 26213319 records for F.US.EPM15 | 2021-07-01 17:22:30.014 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2015-06-19 13:29:59.001000 | 2021-07-01 17:22:30.019 HD Request # 8 | Completion time: 10m 41s | 2021-07-01 17:22:30.019 HD Request # 8 | Intraday data download complete for F.US.EPM15. Unique request ID: 68 | 2021-07-01 17:22:30.019 Removing historical data download ID 68. | 2021-07-01 17:22:30.019 Real-time Intraday chart data file updates started for F.US.EPM15 | 2021-07-01 17:22:30.019 Intraday chart data file opened for F.US.EPM15 | 2021-07-01 17:22:30.019 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2021-07-01 17:22:30.019 Triggering next historical data download in queue. | 2021-07-01 17:22:30.019 Mapping F.US.EPU15 to ESU15. Service code: cme | 2021-07-01 17:22:30.019 HD Request # 9 | Downloading Intraday chart data for F.US.EPU15 to the file F.US.EPU15.scid. Service: cme | 2021-07-01 17:22:30.019 HD Request # 9 | Download start date-time: 2015-06-01 19:00:00.000000. File last date-time: 00:00:00.000000 | 2021-07-01 17:22:30.019 HD Request # 9 | Using server: ds21.sierracharts.com port 10149 | 2021-07-01 17:22:30.019 Socket (1) | Creating socket. | 2021-07-01 17:22:30.020 Socket (1) | New receive buffer size: 5242880 | 2021-07-01 17:22:30.020 Socket (1) | Connecting to IP: 216.1.90.129. | 2021-07-01 17:22:30.020 Socket (2) | Socket gracefully closed by remote side. | 2021-07-01 17:22:30.169 Socket (2) | Closed. | 2021-07-01 17:22:30.169 HD Request # 9 | Setting DTC encoding to Binary VLS | 2021-07-01 17:22:30.325 HD Request # 9 | Sending historical data logon request message. | 2021-07-01 17:22:30.325 HD Request # 9 | Requesting Intraday data. Start date-time: 2015-06-01 19:00:00. Record interval: 0. Symbol: ESU15 | 2021-07-01 17:22:30.921 HD Request # 9 | Decompressing data. | 2021-07-01 17:22:31.063 HD Request # 9 | Receiving Intraday data for F.US.EPU15 starting at 2015-06-01 19:00:00.000000 | 2021-07-01 17:22:31.553 HD Request # 9 | Timestamp of first Intraday data file record written: 2015-06-01 19:00:00.000000 | 2021-07-01 17:22:32.947 |
| [2021-07-02 04:28:17] |
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We want you to change the Intraday Data Storage Time Unit setting to 10 Seconds or 30 seconds: Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) Restart Sierra Chart. After that, follow this procedure here again to re-download the data for all contract months: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After all of the data is downloaded, you can change that setting back to 1 tick or 1 second. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-03 05:55:30
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