Support Board
Date/Time: Tue, 04 Nov 2025 15:01:42 +0000
Post From: Historical data service
| [2021-07-02 04:28:17] |
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We want you to change the Intraday Data Storage Time Unit setting to 10 Seconds or 30 seconds: Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) Restart Sierra Chart. After that, follow this procedure here again to re-download the data for all contract months: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After all of the data is downloaded, you can change that setting back to 1 tick or 1 second. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-03 05:55:30
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