Support Board
Date/Time: Thu, 27 Feb 2025 06:25:04 +0000
Not getting real time data feed on CL
View Count: 613
| [2021-06-16 13:21:55] |
| User230588 - Posts: 11 |
|
I updated to v2270 this morning and now I can't get real time data on CL. Can't be a data subscription issue as I'm getting real time data for HO and RB. Spoke to broker already and they indicated to post an email here which I hope is expedient. Thank you.
Date Time Of Last Edit: 2021-06-16 13:57:01
|
| [2021-06-16 13:31:37] |
| User230588 - Posts: 11 |
|
Now that grains are open, I'm also not getting real time data for ZC, but am getting it for ZS and ZW.
|
| [2021-06-16 13:32:24] |
| John - SC Support - Posts: 38222 |
|
We need to point out that you are not getting the data from us, so you will most likely need to ask TransAct about this. But, get us your Message Log by following these instructions and we'll see if there is anything obvious: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-16 13:36:59] |
| User230588 - Posts: 11 |
|
Having issues with CLN1 and ZCN1. Software version: 2270 64-bit | 2021-06-16 09:34:54.660 Primary Thread ID: 32740 | 2021-06-16 09:34:54.660 Usage end date: 2021-07-12 | 2021-06-16 09:34:54.660 Enabled for: Advanced Features 2. | 2021-06-16 09:34:54.660 Enabled for: Sierra Chart Historical Data Service. | 2021-06-16 09:34:54.660 Enabled for: Delayed Denali Exchange Data Feed. | 2021-06-16 09:34:54.660 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-06-16 09:34:54.660 Current selected Data/Trading service: TransAct WS | 2021-06-16 09:34:54.660 Custom symbol settings values: enabled | 2021-06-16 09:34:54.660 Chart Update Interval: 500 | 2021-06-16 09:34:54.660 Intraday Data Storage Time Unit: 0 | 2021-06-16 09:34:54.660 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-06-16 09:34:54.660 2021-06-16 13:34:54 Local computer time in UTC | 2021-06-16 09:34:54.660 2021-06-16 09:34:54 Local computer time in SC Time Zone | 2021-06-16 09:34:54.660 2021-06-16 13:11:52 Server time in UTC | 2021-06-16 09:34:54.660 Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-06-16 09:34:54.660 Program path: C:\SierraChart\SierraChartTransActMA\ | 2021-06-16 09:34:54.660 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2021-06-16 09:34:54.660 OS Version Number: 10.0 | 2021-06-16 09:34:54.660 Locale Setting: C | 2021-06-16 09:34:54.660 DLLs: HoffmanStarter.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, VCValueLevels.dll | 2021-06-16 09:34:54.661 Allowed protected custom studies: | 2021-06-16 09:34:54.661 File >> Disconnect selected. | 2021-06-16 09:35:17.254 Price Websocket socket (4) | CloseSocket call. | 2021-06-16 09:35:17.386 Price Websocket | WebSocket closed. | 2021-06-16 09:35:17.386 Orders Websocket socket (2) | CloseSocket call. | 2021-06-16 09:35:17.386 Orders Websocket | WebSocket closed. | 2021-06-16 09:35:17.386 Price Websocket socket (4) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-06-16 09:35:17.386 Orders Websocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-06-16 09:35:17.387 TransAct WS | Disconnected. | 2021-06-16 09:35:17.390 Price Websocket socket (4) | Write has completed. Shutdown being performed. | 2021-06-16 09:35:17.419 Price Websocket socket (4) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:17.419 Orders Websocket socket (2) | Socket gracefully closed by remote side. | 2021-06-16 09:35:17.437 Orders Websocket socket (2) | Write has completed. Shutdown being performed. | 2021-06-16 09:35:17.437 Orders Websocket socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-06-16 09:35:17.437 Orders Websocket socket (2) | Closed. | 2021-06-16 09:35:17.437 TransAct WS | Connecting to Authorization server 208.97.219.30:1869 | 2021-06-16 09:35:28.178 Auth Websocket | Connecting to WebSocket server 208.97.219.30:1869 | 2021-06-16 09:35:28.178 Auth Websocket socket (1) | Creating socket. Using TLS 1.2. | 2021-06-16 09:35:28.178 Auth Websocket socket (1) | New receive buffer size: 5242880 | 2021-06-16 09:35:28.178 Auth Websocket socket (1) | Connecting to IP: 208.97.219.30. | 2021-06-16 09:35:28.178 Auth Websocket | Opening WebSocket. | 2021-06-16 09:35:28.212 Auth Websocket | Sending WebSocket handshake. | 2021-06-16 09:35:28.212 Auth Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-06-16 09:35:28.320 Auth Websocket | Server header | Upgrade: WebSocket | 2021-06-16 09:35:28.320 Auth Websocket | Server header | Connection: Upgrade | 2021-06-16 09:35:28.320 Auth Websocket | Server header | Sec-WebSocket-Accept: 7O5+jr5LJtyZxAh8BoJrRItoBs8= | 2021-06-16 09:35:28.320 Auth Websocket | Server header | Sec-WebSocket-Protocol: authenticateapi | 2021-06-16 09:35:28.320 Auth Websocket | Server header | | 2021-06-16 09:35:28.320 Auth Websocket | Web socket state is now open. | 2021-06-16 09:35:28.320 TransAct WS | Sending account logon message. Live | 2021-06-16 09:35:28.320 Auth Websocket socket (1) | CloseSocket call. | 2021-06-16 09:35:29.182 Price Websocket | Connecting to WebSocket server priceapi2.transactfutures.com:1872 | 2021-06-16 09:35:29.182 Auth Websocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-06-16 09:35:29.182 Auth Websocket | WebSocket closed. | 2021-06-16 09:35:29.182 Auth Websocket socket (1) | Write has completed. Shutdown being performed. | 2021-06-16 09:35:29.218 Auth Websocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:29.218 Price Websocket socket (2) | Creating socket. Using TLS 1.2. | 2021-06-16 09:35:29.222 Price Websocket socket (2) | New receive buffer size: 5242880 | 2021-06-16 09:35:29.223 Price Websocket socket (2) | Connecting to IP: 208.97.219.197. | 2021-06-16 09:35:29.223 Price Websocket | Opening WebSocket. | 2021-06-16 09:35:29.257 Price Websocket | Sending WebSocket handshake. | 2021-06-16 09:35:29.257 Price Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-06-16 09:35:29.368 Price Websocket | Server header | Upgrade: WebSocket | 2021-06-16 09:35:29.368 Price Websocket | Server header | Connection: Upgrade | 2021-06-16 09:35:29.368 Price Websocket | Server header | Sec-WebSocket-Accept: OpW+Vc9vmEsdad/Uzg/RM4yFDuA= | 2021-06-16 09:35:29.368 Price Websocket | Server header | Sec-WebSocket-Protocol: priceapi | 2021-06-16 09:35:29.368 Price Websocket | Server header | | 2021-06-16 09:35:29.368 Price Websocket | Web socket state is now open. | 2021-06-16 09:35:29.368 Orders Websocket | Connecting to WebSocket server api4.transactfutures.com:443 | 2021-06-16 09:35:29.641 Orders Websocket socket (3) | Creating socket. Using TLS 1.2. | 2021-06-16 09:35:29.681 Orders Websocket socket (3) | New receive buffer size: 5242880 | 2021-06-16 09:35:29.681 Orders Websocket socket (3) | Connecting to IP: 208.97.219.220. | 2021-06-16 09:35:29.681 Orders Websocket | Opening WebSocket. | 2021-06-16 09:35:29.721 Orders Websocket | Sending WebSocket handshake. | 2021-06-16 09:35:29.721 Orders Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-06-16 09:35:29.842 Orders Websocket | Server header | Upgrade: WebSocket | 2021-06-16 09:35:29.842 Orders Websocket | Server header | Connection: Upgrade | 2021-06-16 09:35:29.842 Orders Websocket | Server header | Sec-WebSocket-Accept: gscs4wckXXOLabdX2ELkd0G/ptI= | 2021-06-16 09:35:29.842 Orders Websocket | Server header | Sec-WebSocket-Protocol: order | 2021-06-16 09:35:29.842 Orders Websocket | Server header | | 2021-06-16 09:35:29.842 Orders Websocket | Web socket state is now open. | 2021-06-16 09:35:29.842 TransAct WS | Sending orders connection logon message. | 2021-06-16 09:35:29.842 TransAct WS | Connected to server complete. | 2021-06-16 09:35:29.883 Triggering next historical data download in queue. | 2021-06-16 09:35:29.884 Triggering next historical data download in queue. | 2021-06-16 09:35:29.884 Triggering next historical data download in queue. | 2021-06-16 09:35:29.884 Triggering next historical data download in queue. | 2021-06-16 09:35:29.884 Updated verified funded futures trading account ending date to: 2021-07-16 13:35:29 | 2021-06-16 09:35:29.884 No download requests in the queue to start downloads for. | 2021-06-16 09:35:30.010 No download requests in the queue to start downloads for. | 2021-06-16 09:35:30.011 No download requests in the queue to start downloads for. | 2021-06-16 09:35:30.011 No download requests in the queue to start downloads for. | 2021-06-16 09:35:30.011 TransAct WS | Starting real-time market data updates for: HOJ1. ID: 1 Service code: TransAct.Trading | 2021-06-16 09:35:30.012 Symbol Error - HOJ1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.012 TransAct WS | Requesting security definition data for: HOJ1. ID: 1 | 2021-06-16 09:35:30.012 Added historical Intraday data request for HOJ1 to the queue. | 2021-06-16 09:35:30.012 Intraday data recording state for symbol HOJ1 is set to download 'Pending'. | 2021-06-16 09:35:30.012 Triggering next historical data download in queue. | 2021-06-16 09:35:30.012 HD Request # 38 | Downloading Intraday chart data for HOJ1 to the file HOJ1.scid. Service: TransAct.Trading | 2021-06-16 09:35:30.019 HD Request # 38 | Download start date-time: 2021-03-31 14:28:21.000000. File last date-time: 2021-03-31 14:28:21.000001 | 2021-06-16 09:35:30.020 HD Request # 38 | Using server: ds12.sierracharts.com port 10149 | 2021-06-16 09:35:30.020 TransAct WS | Starting real-time market data updates for: CLQ1. ID: 6490 Service code: TransAct.Trading | 2021-06-16 09:35:30.020 TransAct WS | Requesting security definition data for: CLQ1. ID: 6490 | 2021-06-16 09:35:30.020 TransAct WS | Starting real-time market data updates for: CLN1. ID: 2 Service code: TransAct.Trading | 2021-06-16 09:35:30.020 Symbol Error - CLN1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.020 TransAct WS | Requesting security definition data for: CLN1. ID: 2 | 2021-06-16 09:35:30.020 Socket (5) | Creating socket. | 2021-06-16 09:35:30.020 Socket (5) | New receive buffer size: 5242880 | 2021-06-16 09:35:30.020 Socket (5) | Connecting to IP: 204.15.197.14. | 2021-06-16 09:35:30.020 Added historical Intraday data request for CLN1 to the queue. | 2021-06-16 09:35:30.020 Intraday data recording state for symbol CLN1 is set to download 'Pending'. | 2021-06-16 09:35:30.020 Triggering next historical data download in queue. | 2021-06-16 09:35:30.020 TransAct WS | Orders subscribe response. Status: 4. Topics: order | 2021-06-16 09:35:30.064 TransAct WS | Orders subscribe response. Status: 16. Topics: order|contract | 2021-06-16 09:35:30.064 TransAct WS | Subscribe status for symbol CLQ1: 1 | 2021-06-16 09:35:30.095 TransAct WS | Orders subscribe response. Status: 2048. Topics: order|contract|heartbeat | 2021-06-16 09:35:30.112 TransAct WS | Starting real-time market data updates for: RTYU1. ID: 6309 Service code: TransAct.Trading | 2021-06-16 09:35:30.112 TransAct WS | Requesting security definition data for: RTYU1. ID: 6309 | 2021-06-16 09:35:30.112 Added historical Intraday data request for RTYU1 to the queue. | 2021-06-16 09:35:30.112 Intraday data recording state for symbol RTYU1 is set to download 'Pending'. | 2021-06-16 09:35:30.112 Triggering next historical data download in queue. | 2021-06-16 09:35:30.112 HD Request # 38 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:30.143 HD Request # 38 | Sending historical data logon request message. | 2021-06-16 09:35:30.143 TransAct WS | Starting real-time market data updates for: NQU1. ID: 6669 Service code: TransAct.Trading | 2021-06-16 09:35:30.143 TransAct WS | Requesting security definition data for: NQU1. ID: 6669 | 2021-06-16 09:35:30.143 Added historical Intraday data request for NQU1 to the queue. | 2021-06-16 09:35:30.143 Intraday data recording state for symbol NQU1 is set to download 'Pending'. | 2021-06-16 09:35:30.143 Triggering next historical data download in queue. | 2021-06-16 09:35:30.143 TransAct WS | Subscribe status for symbol RTYU1: 1 | 2021-06-16 09:35:30.178 TransAct WS | Starting real-time market data updates for: ESM1. ID: 5752 Service code: TransAct.Trading | 2021-06-16 09:35:30.179 TransAct WS | Requesting security definition data for: ESM1. ID: 5752 | 2021-06-16 09:35:30.179 Added historical Intraday data request for ESM1 to the queue. | 2021-06-16 09:35:30.179 Intraday data recording state for symbol ESM1 is set to download 'Pending'. | 2021-06-16 09:35:30.179 Triggering next historical data download in queue. | 2021-06-16 09:35:30.179 TransAct WS | Subscribe status for symbol NQU1: 1 | 2021-06-16 09:35:30.187 TransAct WS | Starting real-time market data updates for: YMU1. ID: 5827 Service code: TransAct.Trading | 2021-06-16 09:35:30.187 TransAct WS | Requesting security definition data for: YMU1. ID: 5827 | 2021-06-16 09:35:30.187 Added historical Intraday data request for YMU1 to the queue. | 2021-06-16 09:35:30.187 Intraday data recording state for symbol YMU1 is set to download 'Pending'. | 2021-06-16 09:35:30.187 Triggering next historical data download in queue. | 2021-06-16 09:35:30.187 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\RTYU1.2021-06-16.depth | 2021-06-16 09:35:30.190 TransAct WS | Subscribe status for symbol ESM1: 1 | 2021-06-16 09:35:30.219 TransAct WS | Starting real-time market data updates for: ESU1. ID: 6683 Service code: TransAct.Trading | 2021-06-16 09:35:30.219 TransAct WS | Requesting security definition data for: ESU1. ID: 6683 | 2021-06-16 09:35:30.219 Added historical Intraday data request for ESU1 to the queue. | 2021-06-16 09:35:30.219 Intraday data recording state for symbol ESU1 is set to download 'Pending'. | 2021-06-16 09:35:30.219 Triggering next historical data download in queue. | 2021-06-16 09:35:30.219 TransAct WS | Subscribe status for symbol YMU1: 1 | 2021-06-16 09:35:30.243 TransAct WS | Starting real-time market data updates for: RTYM1. ID: 5755 Service code: TransAct.Trading | 2021-06-16 09:35:30.261 TransAct WS | Requesting security definition data for: RTYM1. ID: 5755 | 2021-06-16 09:35:30.261 Added historical Intraday data request for RTYM1 to the queue. | 2021-06-16 09:35:30.261 Intraday data recording state for symbol RTYM1 is set to download 'Pending'. | 2021-06-16 09:35:30.261 Triggering next historical data download in queue. | 2021-06-16 09:35:30.261 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\NQU1.2021-06-16.depth | 2021-06-16 09:35:30.294 TransAct WS | Subscribe status for symbol ESU1: 1 | 2021-06-16 09:35:30.294 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\ESU1.2021-06-16.depth | 2021-06-16 09:35:30.294 TransAct WS | Subscribe status for symbol RTYM1: 1 | 2021-06-16 09:35:30.315 TransAct WS | Starting real-time market data updates for: YMM1. ID: 5753 Service code: TransAct.Trading | 2021-06-16 09:35:30.345 TransAct WS | Requesting security definition data for: YMM1. ID: 5753 | 2021-06-16 09:35:30.345 Added historical Intraday data request for YMM1 to the queue. | 2021-06-16 09:35:30.345 Intraday data recording state for symbol YMM1 is set to download 'Pending'. | 2021-06-16 09:35:30.345 Triggering next historical data download in queue. | 2021-06-16 09:35:30.345 TransAct WS | Starting real-time market data updates for: ZCN1. ID: 3 Service code: TransAct.Trading | 2021-06-16 09:35:30.348 Symbol Error - ZCN1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.348 TransAct WS | Requesting security definition data for: ZCN1. ID: 3 | 2021-06-16 09:35:30.348 Added historical Intraday data request for ZCN1 to the queue. | 2021-06-16 09:35:30.348 Intraday data recording state for symbol ZCN1 is set to download 'Pending'. | 2021-06-16 09:35:30.348 Triggering next historical data download in queue. | 2021-06-16 09:35:30.348 TransAct WS | Starting real-time market data updates for: ZWU1. ID: 4 Service code: TransAct.Trading | 2021-06-16 09:35:30.377 Symbol Error - ZWU1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.377 TransAct WS | Requesting security definition data for: ZWU1. ID: 4 | 2021-06-16 09:35:30.377 TransAct WS | Starting real-time market data updates for: ZWN1. ID: 5706 Service code: TransAct.Trading | 2021-06-16 09:35:30.377 TransAct WS | Requesting security definition data for: ZWN1. ID: 5706 | 2021-06-16 09:35:30.377 Added historical Intraday data request for ZWN1 to the queue. | 2021-06-16 09:35:30.377 Intraday data recording state for symbol ZWN1 is set to download 'Pending'. | 2021-06-16 09:35:30.377 Triggering next historical data download in queue. | 2021-06-16 09:35:30.377 TransAct WS | Subscribe status for symbol YMM1: 1 | 2021-06-16 09:35:30.387 TransAct WS | Starting real-time market data updates for: HOQ1. ID: 7103 Service code: TransAct.Trading | 2021-06-16 09:35:30.401 TransAct WS | Requesting security definition data for: HOQ1. ID: 7103 | 2021-06-16 09:35:30.401 TransAct WS | Starting real-time market data updates for: HON1. ID: 7099 Service code: TransAct.Trading | 2021-06-16 09:35:30.401 TransAct WS | Requesting security definition data for: HON1. ID: 7099 | 2021-06-16 09:35:30.401 Added historical Intraday data request for HON1 to the queue. | 2021-06-16 09:35:30.401 Intraday data recording state for symbol HON1 is set to download 'Pending'. | 2021-06-16 09:35:30.401 Triggering next historical data download in queue. | 2021-06-16 09:35:30.401 TransAct WS | Subscribe status for symbol ZWN1: 1 | 2021-06-16 09:35:30.444 TransAct WS | Subscribe status for symbol HOQ1: 1 | 2021-06-16 09:35:30.445 TransAct WS | Subscribe status for symbol HON1: 1 | 2021-06-16 09:35:30.445 TransAct WS | Starting real-time market data updates for: RBJ1. ID: 5 Service code: TransAct.Trading | 2021-06-16 09:35:30.445 Symbol Error - RBJ1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.445 TransAct WS | Requesting security definition data for: RBJ1. ID: 5 | 2021-06-16 09:35:30.445 Added historical Intraday data request for RBJ1 to the queue. | 2021-06-16 09:35:30.445 Intraday data recording state for symbol RBJ1 is set to download 'Pending'. | 2021-06-16 09:35:30.445 Triggering next historical data download in queue. | 2021-06-16 09:35:30.445 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\ESM1.2021-06-16.depth | 2021-06-16 09:35:30.575 TransAct WS | Starting real-time market data updates for: RBQ1. ID: 6276 Service code: TransAct.Trading | 2021-06-16 09:35:30.575 TransAct WS | Requesting security definition data for: RBQ1. ID: 6276 | 2021-06-16 09:35:30.575 TransAct WS | Starting real-time market data updates for: RBN1. ID: 6272 Service code: TransAct.Trading | 2021-06-16 09:35:30.575 TransAct WS | Requesting security definition data for: RBN1. ID: 6272 | 2021-06-16 09:35:30.575 Added historical Intraday data request for RBN1 to the queue. | 2021-06-16 09:35:30.575 Intraday data recording state for symbol RBN1 is set to download 'Pending'. | 2021-06-16 09:35:30.575 Triggering next historical data download in queue. | 2021-06-16 09:35:30.575 TransAct WS | Subscribe status for symbol RBQ1: 1 | 2021-06-16 09:35:30.618 TransAct WS | Subscribe status for symbol RBN1: 1 | 2021-06-16 09:35:30.618 TransAct WS | Starting real-time market data updates for: CLK1. ID: 6 Service code: TransAct.Trading | 2021-06-16 09:35:30.638 Symbol Error - CLK1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.638 TransAct WS | Requesting security definition data for: CLK1. ID: 6 | 2021-06-16 09:35:30.638 Added historical Intraday data request for CLK1 to the queue. | 2021-06-16 09:35:30.638 Intraday data recording state for symbol CLK1 is set to download 'Pending'. | 2021-06-16 09:35:30.638 Triggering next historical data download in queue. | 2021-06-16 09:35:30.638 TransAct WS | Starting real-time market data updates for: ZSN1. ID: 5705 Service code: TransAct.Trading | 2021-06-16 09:35:30.660 TransAct WS | Requesting security definition data for: ZSN1. ID: 5705 | 2021-06-16 09:35:30.660 Added historical Intraday data request for ZSN1 to the queue. | 2021-06-16 09:35:30.660 Intraday data recording state for symbol ZSN1 is set to download 'Pending'. | 2021-06-16 09:35:30.660 Triggering next historical data download in queue. | 2021-06-16 09:35:30.660 TransAct WS | Starting real-time market data updates for: NQM1. ID: 5754 Service code: TransAct.Trading | 2021-06-16 09:35:30.703 TransAct WS | Requesting security definition data for: NQM1. ID: 5754 | 2021-06-16 09:35:30.703 Added historical Intraday data request for NQM1 to the queue. | 2021-06-16 09:35:30.703 Intraday data recording state for symbol NQM1 is set to download 'Pending'. | 2021-06-16 09:35:30.703 Triggering next historical data download in queue. | 2021-06-16 09:35:30.703 TransAct WS | Subscribe status for symbol ZSN1: 1 | 2021-06-16 09:35:30.723 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\YMU1.2021-06-16.depth | 2021-06-16 09:35:30.723 HD Request # 38 | Requesting Intraday data. Start date-time: 2021-03-31 14:28:21. Record interval: 0. Symbol: HOJ1 | 2021-06-16 09:35:30.734 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\CLQ1.2021-06-16.depth | 2021-06-16 09:35:30.753 TransAct WS | Subscribe status for symbol NQM1: 1 | 2021-06-16 09:35:30.753 HD Request # 38 | Decompressing data. | 2021-06-16 09:35:30.789 HD Request # 38 | Receiving Intraday data for HOJ1 starting at 2021-03-31 14:28:21.000000 | 2021-06-16 09:35:30.789 Socket (5) | CloseSocket call. | 2021-06-16 09:35:30.789 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:30.789 Historical data download thread signaled to stop. | 2021-06-16 09:35:30.790 HD Request # 38 | Received 2 records from 2021-03-31 14:28:21.000000 to 2021-03-31 14:28:21.000001 (0.0 seconds) and wrote 0 records for HOJ1 | 2021-06-16 09:35:30.790 HD Request # 38 | Add time&sales data | Remembered last file record date-time: 2021-03-31 18:28:21.000001 | 2021-06-16 09:35:30.790 HD Request # 38 | Completion time: 0s | 2021-06-16 09:35:30.790 HD Request # 38 | Intraday data download complete for HOJ1. Unique request ID: 38 | 2021-06-16 09:35:30.790 Removing historical data download ID 38. | 2021-06-16 09:35:30.790 Real-time Intraday chart data file updates started for HOJ1 | 2021-06-16 09:35:30.790 Intraday chart data file opened for HOJ1 | 2021-06-16 09:35:30.790 HD Request # 38 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:30.790 Triggering next historical data download in queue. | 2021-06-16 09:35:30.790 HD Request # 39 | Downloading Intraday chart data for CLN1 to the file CLN1.scid. Service: TransAct.Trading | 2021-06-16 09:35:30.790 HD Request # 39 | Download start date-time: 2021-06-16 09:22:28.000000. File last date-time: 2021-06-16 09:22:28.000003 | 2021-06-16 09:35:30.790 HD Request # 39 | Using server: ds4.sierracharts.com port 10150 | 2021-06-16 09:35:30.790 Socket (6) | Creating socket. | 2021-06-16 09:35:30.791 Socket (6) | New receive buffer size: 5242880 | 2021-06-16 09:35:30.791 Socket (6) | Connecting to IP: 192.81.56.146. | 2021-06-16 09:35:30.791 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\ZSN1.2021-06-16.depth | 2021-06-16 09:35:30.843 Socket (5) | Socket gracefully closed by remote side. | 2021-06-16 09:35:30.843 Socket (5) | Closed. | 2021-06-16 09:35:30.843 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\NQM1.2021-06-16.depth | 2021-06-16 09:35:30.876 HD Request # 39 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:30.912 HD Request # 39 | Sending historical data logon request message. | 2021-06-16 09:35:30.912 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\RTYM1.2021-06-16.depth | 2021-06-16 09:35:31.040 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\ZWN1.2021-06-16.depth | 2021-06-16 09:35:31.143 HD Request # 39 | Requesting Intraday data. Start date-time: 2021-06-16 09:22:28. Record interval: 0. Symbol: CLN1 | 2021-06-16 09:35:31.495 HD Request # 39 | Decompressing data. | 2021-06-16 09:35:31.563 HD Request # 39 | Receiving Intraday data for CLN1 starting at 2021-06-16 09:22:28.000000 | 2021-06-16 09:35:31.563 Socket (6) | CloseSocket call. | 2021-06-16 09:35:31.675 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:31.675 Historical data download thread signaled to stop. | 2021-06-16 09:35:31.675 HD Request # 39 | Timestamp of first Intraday data file record written: 2021-06-16 09:22:31.000000 | 2021-06-16 09:35:31.675 HD Request # 39 | Received 6805 records from 2021-06-16 09:22:28.000000 to 2021-06-16 09:35:29.000003 (13.0 minutes) and wrote 6801 records for CLN1 | 2021-06-16 09:35:31.675 HD Request # 39 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:29.000003 | 2021-06-16 09:35:31.679 HD Request # 39 | Completion time: 1s | 2021-06-16 09:35:31.679 HD Request # 39 | Intraday data download complete for CLN1. Unique request ID: 39 | 2021-06-16 09:35:31.679 Removing historical data download ID 39. | 2021-06-16 09:35:31.679 Real-time Intraday chart data file updates started for CLN1 | 2021-06-16 09:35:31.679 Intraday chart data file opened for CLN1 | 2021-06-16 09:35:31.679 HD Request # 39 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:31.679 Triggering next historical data download in queue. | 2021-06-16 09:35:31.679 Delaying start of download for RTYU1 | 2021-06-16 09:35:31.679 Socket (6) | Socket gracefully closed by remote side. | 2021-06-16 09:35:31.734 Socket (6) | Closed. | 2021-06-16 09:35:31.734 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\HOQ1.2021-06-16.depth | 2021-06-16 09:35:32.474 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\RBQ1.2021-06-16.depth | 2021-06-16 09:35:33.091 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\YMM1.2021-06-16.depth | 2021-06-16 09:35:33.787 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\HON1.2021-06-16.depth | 2021-06-16 09:35:33.807 Requesting market depth updates for: CLK1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. CLK1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: CLN1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. CLN1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: CLQ1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. CLQ1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: ESM1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. ESM1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: ESU1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. ESU1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: HOJ1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. HOJ1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: HON1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. HON1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: HOQ1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. HOQ1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: NQM1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. NQM1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: NQU1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. NQU1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: RBJ1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. RBJ1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: RBN1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. RBN1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: RBQ1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. RBQ1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: RTYM1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. RTYM1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: RTYU1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. RTYU1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: YMM1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. YMM1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: YMU1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. YMU1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: ZCN1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. ZCN1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: ZSN1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. ZSN1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: ZWN1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. ZWN1 | 2021-06-16 09:35:34.886 Requesting market depth updates for: ZWU1 if supported. | 2021-06-16 09:35:34.886 Separate subscription for market depth updates not supported. ZWU1 | 2021-06-16 09:35:34.886 HD Request # 40 | Downloading Intraday chart data for RTYU1 to the file RTYU1.scid. Service: TransAct.Trading | 2021-06-16 09:35:35.679 HD Request # 40 | Download start date-time: 2021-06-16 09:35:17.000000. File last date-time: 2021-06-16 09:35:17.000003 | 2021-06-16 09:35:35.680 HD Request # 40 | Using server: ds12.sierracharts.com port 10149 | 2021-06-16 09:35:35.680 Socket (5) | Creating socket. | 2021-06-16 09:35:35.680 Socket (5) | New receive buffer size: 5242880 | 2021-06-16 09:35:35.680 Socket (5) | Connecting to IP: 204.15.197.14. | 2021-06-16 09:35:35.680 HD Request # 40 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:35.809 HD Request # 40 | Sending historical data logon request message. | 2021-06-16 09:35:35.809 HD Request # 40 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:17. Record interval: 0. Symbol: RTYU1 | 2021-06-16 09:35:35.870 HD Request # 40 | Decompressing data. | 2021-06-16 09:35:35.927 HD Request # 40 | Receiving Intraday data for RTYU1 starting at 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:35.928 Socket (5) | CloseSocket call. | 2021-06-16 09:35:35.929 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:35.929 Historical data download thread signaled to stop. | 2021-06-16 09:35:35.955 HD Request # 40 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:17.000004 | 2021-06-16 09:35:35.955 HD Request # 40 | Received 234 records from 2021-06-16 09:35:17.000000 to 2021-06-16 09:35:34.000006 (17.0 seconds) and wrote 230 records for RTYU1 | 2021-06-16 09:35:35.955 HD Request # 40 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:34.000006 | 2021-06-16 09:35:35.959 Added 2 Time and Sales records to Intraday data file for RTYU1 after download. | 2021-06-16 09:35:35.959 HD Request # 40 | Completion time: 0s | 2021-06-16 09:35:35.959 HD Request # 40 | Intraday data download complete for RTYU1. Unique request ID: 40 | 2021-06-16 09:35:35.959 Removing historical data download ID 40. | 2021-06-16 09:35:35.959 Real-time Intraday chart data file updates started for RTYU1 | 2021-06-16 09:35:35.959 Intraday chart data file opened for RTYU1 | 2021-06-16 09:35:35.959 HD Request # 40 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:35.959 Triggering next historical data download in queue. | 2021-06-16 09:35:35.959 HD Request # 41 | Downloading Intraday chart data for NQU1 to the file NQU1.scid. Service: TransAct.Trading | 2021-06-16 09:35:35.959 HD Request # 41 | Download start date-time: 2021-06-16 09:35:16.000000. File last date-time: 2021-06-16 09:35:16.000015 | 2021-06-16 09:35:35.959 HD Request # 41 | Using server: ds4.sierracharts.com port 10150 | 2021-06-16 09:35:35.960 Socket (6) | Creating socket. | 2021-06-16 09:35:35.960 Socket (6) | New receive buffer size: 5242880 | 2021-06-16 09:35:35.960 Socket (6) | Connecting to IP: 192.81.56.146. | 2021-06-16 09:35:35.960 Socket (5) | Socket gracefully closed by remote side. | 2021-06-16 09:35:35.986 Socket (5) | Closed. | 2021-06-16 09:35:35.986 HD Request # 41 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:36.081 HD Request # 41 | Sending historical data logon request message. | 2021-06-16 09:35:36.081 HD Request # 41 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:16. Record interval: 0. Symbol: NQU1 | 2021-06-16 09:35:36.134 HD Request # 41 | Decompressing data. | 2021-06-16 09:35:36.189 HD Request # 41 | Receiving Intraday data for NQU1 starting at 2021-06-16 09:35:16.000000 | 2021-06-16 09:35:36.190 Socket (6) | CloseSocket call. | 2021-06-16 09:35:36.190 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:36.190 Historical data download thread signaled to stop. | 2021-06-16 09:35:36.190 HD Request # 41 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:36.190 HD Request # 41 | Received 551 records from 2021-06-16 09:35:16.000000 to 2021-06-16 09:35:34.000043 (18.0 seconds) and wrote 535 records for NQU1 | 2021-06-16 09:35:36.191 HD Request # 41 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:34.000043 | 2021-06-16 09:35:36.194 Added 56 Time and Sales records to Intraday data file for NQU1 after download. | 2021-06-16 09:35:36.194 HD Request # 41 | Completion time: 1s | 2021-06-16 09:35:36.194 HD Request # 41 | Intraday data download complete for NQU1. Unique request ID: 41 | 2021-06-16 09:35:36.194 Removing historical data download ID 41. | 2021-06-16 09:35:36.194 Real-time Intraday chart data file updates started for NQU1 | 2021-06-16 09:35:36.194 Intraday chart data file opened for NQU1 | 2021-06-16 09:35:36.194 HD Request # 41 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:36.194 Triggering next historical data download in queue. | 2021-06-16 09:35:36.194 HD Request # 42 | Downloading Intraday chart data for ESM1 to the file ESM1.scid. Service: TransAct.Trading | 2021-06-16 09:35:36.194 HD Request # 42 | Download start date-time: 2021-06-16 09:35:16.000000. File last date-time: 2021-06-16 09:35:16.000024 | 2021-06-16 09:35:36.194 HD Request # 42 | Using server: ds12.sierracharts.com port 10149 | 2021-06-16 09:35:36.194 Socket (5) | Creating socket. | 2021-06-16 09:35:36.194 Socket (5) | New receive buffer size: 5242880 | 2021-06-16 09:35:36.194 Socket (5) | Connecting to IP: 204.15.197.14. | 2021-06-16 09:35:36.194 Socket (6) | Socket gracefully closed by remote side. | 2021-06-16 09:35:36.249 Socket (6) | Closed. | 2021-06-16 09:35:36.249 HD Request # 42 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:36.324 HD Request # 42 | Sending historical data logon request message. | 2021-06-16 09:35:36.324 HD Request # 42 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:16. Record interval: 0. Symbol: ESM1 | 2021-06-16 09:35:36.377 HD Request # 42 | Decompressing data. | 2021-06-16 09:35:36.433 HD Request # 42 | Receiving Intraday data for ESM1 starting at 2021-06-16 09:35:16.000000 | 2021-06-16 09:35:36.434 Socket (5) | CloseSocket call. | 2021-06-16 09:35:36.435 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:36.435 Historical data download thread signaled to stop. | 2021-06-16 09:35:36.443 HD Request # 42 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:36.443 HD Request # 42 | Received 117 records from 2021-06-16 09:35:16.000000 to 2021-06-16 09:35:34.000004 (18.0 seconds) and wrote 92 records for ESM1 | 2021-06-16 09:35:36.443 HD Request # 42 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:34.000004 | 2021-06-16 09:35:36.447 Added 11 Time and Sales records to Intraday data file for ESM1 after download. | 2021-06-16 09:35:36.447 HD Request # 42 | Completion time: 0s | 2021-06-16 09:35:36.447 HD Request # 42 | Intraday data download complete for ESM1. Unique request ID: 42 | 2021-06-16 09:35:36.447 Removing historical data download ID 42. | 2021-06-16 09:35:36.447 Real-time Intraday chart data file updates started for ESM1 | 2021-06-16 09:35:36.447 Intraday chart data file opened for ESM1 | 2021-06-16 09:35:36.447 HD Request # 42 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:36.447 Triggering next historical data download in queue. | 2021-06-16 09:35:36.447 HD Request # 43 | Downloading Intraday chart data for YMU1 to the file YMU1.scid. Service: TransAct.Trading | 2021-06-16 09:35:36.447 HD Request # 43 | Download start date-time: 2021-06-16 09:35:17.000000. File last date-time: 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:36.448 HD Request # 43 | Using server: ds4.sierracharts.com port 10150 | 2021-06-16 09:35:36.448 Socket (6) | Creating socket. | 2021-06-16 09:35:36.448 Socket (6) | New receive buffer size: 5242880 | 2021-06-16 09:35:36.448 Socket (6) | Connecting to IP: 192.81.56.146. | 2021-06-16 09:35:36.448 Socket (5) | Socket gracefully closed by remote side. | 2021-06-16 09:35:36.497 Socket (5) | Closed. | 2021-06-16 09:35:36.497 HD Request # 43 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:36.558 HD Request # 43 | Sending historical data logon request message. | 2021-06-16 09:35:36.558 HD Request # 43 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:17. Record interval: 0. Symbol: YMU1 | 2021-06-16 09:35:36.610 HD Request # 43 | Decompressing data. | 2021-06-16 09:35:36.665 HD Request # 43 | Receiving Intraday data for YMU1 starting at 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:36.666 Socket (6) | CloseSocket call. | 2021-06-16 09:35:36.667 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:36.667 Historical data download thread signaled to stop. | 2021-06-16 09:35:36.667 HD Request # 43 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:17.000001 | 2021-06-16 09:35:36.667 HD Request # 43 | Received 132 records from 2021-06-16 09:35:17.000000 to 2021-06-16 09:35:34.000006 (17.0 seconds) and wrote 131 records for YMU1 | 2021-06-16 09:35:36.667 HD Request # 43 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:34.000006 | 2021-06-16 09:35:36.671 Added 30 Time and Sales records to Intraday data file for YMU1 after download. | 2021-06-16 09:35:36.671 HD Request # 43 | Completion time: 0s | 2021-06-16 09:35:36.671 HD Request # 43 | Intraday data download complete for YMU1. Unique request ID: 43 | 2021-06-16 09:35:36.671 Removing historical data download ID 43. | 2021-06-16 09:35:36.671 Real-time Intraday chart data file updates started for YMU1 | 2021-06-16 09:35:36.671 Intraday chart data file opened for YMU1 | 2021-06-16 09:35:36.671 HD Request # 43 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:36.671 Triggering next historical data download in queue. | 2021-06-16 09:35:36.671 HD Request # 44 | Downloading Intraday chart data for ESU1 to the file ESU1.scid. Service: TransAct.Trading | 2021-06-16 09:35:36.671 HD Request # 44 | Download start date-time: 2021-06-16 09:35:16.000000. File last date-time: 2021-06-16 09:35:16.000061 | 2021-06-16 09:35:36.671 HD Request # 44 | Using server: ds12.sierracharts.com port 10149 | 2021-06-16 09:35:36.671 Socket (5) | Creating socket. | 2021-06-16 09:35:36.671 Socket (5) | New receive buffer size: 5242880 | 2021-06-16 09:35:36.671 Socket (5) | Connecting to IP: 204.15.197.14. | 2021-06-16 09:35:36.671 Socket (6) | Socket gracefully closed by remote side. | 2021-06-16 09:35:36.729 Socket (6) | Closed. | 2021-06-16 09:35:36.729 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\RTYU1.scid. Thread ID: 4468 | 2021-06-16 09:35:36.798 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\NQU1.scid. Thread ID: 4468 | 2021-06-16 09:35:36.798 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\ESM1.scid. Thread ID: 4468 | 2021-06-16 09:35:36.798 HD Request # 44 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:36.807 HD Request # 44 | Sending historical data logon request message. | 2021-06-16 09:35:36.807 HD Request # 44 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:16. Record interval: 0. Symbol: ESU1 | 2021-06-16 09:35:36.867 HD Request # 44 | Decompressing data. | 2021-06-16 09:35:36.923 HD Request # 44 | Receiving Intraday data for ESU1 starting at 2021-06-16 09:35:16.000000 | 2021-06-16 09:35:36.940 Socket (5) | CloseSocket call. | 2021-06-16 09:35:36.940 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:36.940 Historical data download thread signaled to stop. | 2021-06-16 09:35:36.946 HD Request # 44 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:36.946 HD Request # 44 | Received 855 records from 2021-06-16 09:35:16.000000 to 2021-06-16 09:35:36.000059 (20.0 seconds) and wrote 793 records for ESU1 | 2021-06-16 09:35:36.946 HD Request # 44 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:36.000059 | 2021-06-16 09:35:36.949 Added 23 Time and Sales records to Intraday data file for ESU1 after download. | 2021-06-16 09:35:36.949 HD Request # 44 | Completion time: 0s | 2021-06-16 09:35:36.949 HD Request # 44 | Intraday data download complete for ESU1. Unique request ID: 44 | 2021-06-16 09:35:36.949 Removing historical data download ID 44. | 2021-06-16 09:35:36.949 Real-time Intraday chart data file updates started for ESU1 | 2021-06-16 09:35:36.949 Intraday chart data file opened for ESU1 | 2021-06-16 09:35:36.949 HD Request # 44 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:36.949 Triggering next historical data download in queue. | 2021-06-16 09:35:36.949 HD Request # 45 | Downloading Intraday chart data for RTYM1 to the file RTYM1.scid. Service: TransAct.Trading | 2021-06-16 09:35:36.950 HD Request # 45 | Download start date-time: 2021-06-16 09:35:12.000000. File last date-time: 2021-06-16 09:35:12.000002 | 2021-06-16 09:35:36.950 HD Request # 45 | Using server: ds4.sierracharts.com port 10150 | 2021-06-16 09:35:36.950 Socket (6) | Creating socket. | 2021-06-16 09:35:36.950 Socket (6) | New receive buffer size: 5242880 | 2021-06-16 09:35:36.950 Socket (6) | Connecting to IP: 192.81.56.146. | 2021-06-16 09:35:36.950 Socket (5) | Socket gracefully closed by remote side. | 2021-06-16 09:35:37.001 Socket (5) | Closed. | 2021-06-16 09:35:37.001 HD Request # 45 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:37.076 HD Request # 45 | Sending historical data logon request message. | 2021-06-16 09:35:37.076 HD Request # 45 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:12. Record interval: 0. Symbol: RTYM1 | 2021-06-16 09:35:37.129 HD Request # 45 | Decompressing data. | 2021-06-16 09:35:37.190 HD Request # 45 | Receiving Intraday data for RTYM1 starting at 2021-06-16 09:35:12.000000 | 2021-06-16 09:35:37.190 Socket (6) | CloseSocket call. | 2021-06-16 09:35:37.190 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:37.190 Historical data download thread signaled to stop. | 2021-06-16 09:35:37.190 HD Request # 45 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:37.190 HD Request # 45 | Received 24 records from 2021-06-16 09:35:12.000000 to 2021-06-16 09:35:36.000002 (24.0 seconds) and wrote 21 records for RTYM1 | 2021-06-16 09:35:37.190 HD Request # 45 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:36.000002 | 2021-06-16 09:35:37.194 Added 2 Time and Sales records to Intraday data file for RTYM1 after download. | 2021-06-16 09:35:37.194 HD Request # 45 | Completion time: 1s | 2021-06-16 09:35:37.194 HD Request # 45 | Intraday data download complete for RTYM1. Unique request ID: 45 | 2021-06-16 09:35:37.194 Removing historical data download ID 45. | 2021-06-16 09:35:37.194 Real-time Intraday chart data file updates started for RTYM1 | 2021-06-16 09:35:37.194 Intraday chart data file opened for RTYM1 | 2021-06-16 09:35:37.194 HD Request # 45 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:37.194 Triggering next historical data download in queue. | 2021-06-16 09:35:37.194 Delaying start of download for YMM1 | 2021-06-16 09:35:37.194 Socket (6) | Socket gracefully closed by remote side. | 2021-06-16 09:35:37.249 Socket (6) | Closed. | 2021-06-16 09:35:37.249 Opened cached Depth file: C:\SierraChart\SierraChartTransActMA\Data\MarketDepthData\RBN1.2021-06-16.depth | 2021-06-16 09:35:38.317 HD Request # 46 | Downloading Intraday chart data for YMM1 to the file YMM1.scid. Service: TransAct.Trading | 2021-06-16 09:35:38.694 HD Request # 46 | Download start date-time: 2021-06-16 09:35:15.000000. File last date-time: 2021-06-16 09:35:15.000001 | 2021-06-16 09:35:38.694 HD Request # 46 | Using server: ds12.sierracharts.com port 10149 | 2021-06-16 09:35:38.694 Socket (5) | Creating socket. | 2021-06-16 09:35:38.694 Socket (5) | New receive buffer size: 5242880 | 2021-06-16 09:35:38.694 Socket (5) | Connecting to IP: 204.15.197.14. | 2021-06-16 09:35:38.694 HD Request # 46 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:38.846 HD Request # 46 | Sending historical data logon request message. | 2021-06-16 09:35:38.846 HD Request # 46 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:15. Record interval: 0. Symbol: YMM1 | 2021-06-16 09:35:38.897 HD Request # 46 | Decompressing data. | 2021-06-16 09:35:38.953 HD Request # 46 | Receiving Intraday data for YMM1 starting at 2021-06-16 09:35:15.000000 | 2021-06-16 09:35:38.953 Socket (5) | CloseSocket call. | 2021-06-16 09:35:38.953 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:38.953 Historical data download thread signaled to stop. | 2021-06-16 09:35:38.977 HD Request # 46 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:18.000000 | 2021-06-16 09:35:38.977 HD Request # 46 | Received 14 records from 2021-06-16 09:35:15.000000 to 2021-06-16 09:35:34.000000 (19.0 seconds) and wrote 12 records for YMM1 | 2021-06-16 09:35:38.977 HD Request # 46 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:34.000000 | 2021-06-16 09:35:38.981 HD Request # 46 | Completion time: 0s | 2021-06-16 09:35:38.981 HD Request # 46 | Intraday data download complete for YMM1. Unique request ID: 46 | 2021-06-16 09:35:38.981 Removing historical data download ID 46. | 2021-06-16 09:35:38.981 Real-time Intraday chart data file updates started for YMM1 | 2021-06-16 09:35:38.981 Intraday chart data file opened for YMM1 | 2021-06-16 09:35:38.981 HD Request # 46 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:38.981 Triggering next historical data download in queue. | 2021-06-16 09:35:38.981 HD Request # 47 | Downloading Intraday chart data for ZCN1 to the file ZCN1.scid. Service: TransAct.Trading | 2021-06-16 09:35:38.981 HD Request # 47 | Download start date-time: 2021-06-16 08:44:57.000000. File last date-time: 2021-06-16 08:44:57.000000 | 2021-06-16 09:35:38.981 HD Request # 47 | Using server: ds4.sierracharts.com port 10150 | 2021-06-16 09:35:38.981 Socket (6) | Creating socket. | 2021-06-16 09:35:38.981 Socket (6) | New receive buffer size: 5242880 | 2021-06-16 09:35:38.981 Socket (6) | Connecting to IP: 192.81.56.146. | 2021-06-16 09:35:38.981 Socket (5) | Socket gracefully closed by remote side. | 2021-06-16 09:35:39.011 Socket (5) | Closed. | 2021-06-16 09:35:39.011 HD Request # 47 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:39.095 HD Request # 47 | Sending historical data logon request message. | 2021-06-16 09:35:39.095 HD Request # 47 | Requesting Intraday data. Start date-time: 2021-06-16 08:44:57. Record interval: 0. Symbol: ZCN1 | 2021-06-16 09:35:39.145 HD Request # 47 | Decompressing data. | 2021-06-16 09:35:39.198 HD Request # 47 | Receiving Intraday data for ZCN1 starting at 2021-06-16 08:44:57.000000 | 2021-06-16 09:35:39.257 Socket (6) | CloseSocket call. | 2021-06-16 09:35:39.257 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:39.258 Historical data download thread signaled to stop. | 2021-06-16 09:35:39.258 HD Request # 47 | Timestamp of first Intraday data file record written: 2021-06-16 09:30:00.000000 | 2021-06-16 09:35:39.258 HD Request # 47 | Received 2741 records from 2021-06-16 08:44:57.000000 to 2021-06-16 09:35:37.000001 (50.7 minutes) and wrote 2740 records for ZCN1 | 2021-06-16 09:35:39.258 HD Request # 47 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:37.000001 | 2021-06-16 09:35:39.261 HD Request # 47 | Completion time: 1s | 2021-06-16 09:35:39.261 HD Request # 47 | Intraday data download complete for ZCN1. Unique request ID: 47 | 2021-06-16 09:35:39.261 Removing historical data download ID 47. | 2021-06-16 09:35:39.261 Real-time Intraday chart data file updates started for ZCN1 | 2021-06-16 09:35:39.261 Intraday chart data file opened for ZCN1 | 2021-06-16 09:35:39.261 HD Request # 47 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:39.261 Triggering next historical data download in queue. | 2021-06-16 09:35:39.261 HD Request # 48 | Downloading Intraday chart data for ZWN1 to the file ZWN1.scid. Service: TransAct.Trading | 2021-06-16 09:35:39.262 HD Request # 48 | Download start date-time: 2021-06-16 09:35:16.000000. File last date-time: 2021-06-16 09:35:16.000027 | 2021-06-16 09:35:39.262 HD Request # 48 | Using server: ds12.sierracharts.com port 10149 | 2021-06-16 09:35:39.262 Socket (5) | Creating socket. | 2021-06-16 09:35:39.262 Socket (5) | New receive buffer size: 5242880 | 2021-06-16 09:35:39.262 Socket (5) | Connecting to IP: 204.15.197.14. | 2021-06-16 09:35:39.262 Socket (6) | Socket gracefully closed by remote side. | 2021-06-16 09:35:39.312 Socket (6) | Closed. | 2021-06-16 09:35:39.312 HD Request # 48 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:39.428 HD Request # 48 | Sending historical data logon request message. | 2021-06-16 09:35:39.428 HD Request # 48 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:16. Record interval: 0. Symbol: ZWN1 | 2021-06-16 09:35:39.481 HD Request # 48 | Decompressing data. | 2021-06-16 09:35:39.582 HD Request # 48 | Receiving Intraday data for ZWN1 starting at 2021-06-16 09:35:16.000000 | 2021-06-16 09:35:39.582 Socket (5) | CloseSocket call. | 2021-06-16 09:35:39.583 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:39.583 Historical data download thread signaled to stop. | 2021-06-16 09:35:39.593 HD Request # 48 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:39.593 HD Request # 48 | Received 78 records from 2021-06-16 09:35:16.000000 to 2021-06-16 09:35:36.000000 (20.0 seconds) and wrote 50 records for ZWN1 | 2021-06-16 09:35:39.593 HD Request # 48 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:36.000000 | 2021-06-16 09:35:39.596 HD Request # 48 | Completion time: 0s | 2021-06-16 09:35:39.597 HD Request # 48 | Intraday data download complete for ZWN1. Unique request ID: 48 | 2021-06-16 09:35:39.597 Removing historical data download ID 48. | 2021-06-16 09:35:39.597 Real-time Intraday chart data file updates started for ZWN1 | 2021-06-16 09:35:39.597 Intraday chart data file opened for ZWN1 | 2021-06-16 09:35:39.597 HD Request # 48 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:39.597 Triggering next historical data download in queue. | 2021-06-16 09:35:39.597 HD Request # 49 | Downloading Intraday chart data for HON1 to the file HON1.scid. Service: TransAct.Trading | 2021-06-16 09:35:39.597 HD Request # 49 | Download start date-time: 2021-06-16 09:35:17.000000. File last date-time: 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:39.597 HD Request # 49 | Using server: ds4.sierracharts.com port 10150 | 2021-06-16 09:35:39.597 Socket (6) | Creating socket. | 2021-06-16 09:35:39.597 Socket (6) | New receive buffer size: 5242880 | 2021-06-16 09:35:39.597 Socket (6) | Connecting to IP: 192.81.56.146. | 2021-06-16 09:35:39.597 Socket (5) | Socket gracefully closed by remote side. | 2021-06-16 09:35:39.642 Socket (5) | Closed. | 2021-06-16 09:35:39.642 HD Request # 49 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:39.718 HD Request # 49 | Sending historical data logon request message. | 2021-06-16 09:35:39.718 HD Request # 49 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:17. Record interval: 0. Symbol: HON1 | 2021-06-16 09:35:39.772 HD Request # 49 | Decompressing data. | 2021-06-16 09:35:39.845 HD Request # 49 | Receiving Intraday data for HON1 starting at 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:39.846 Socket (6) | CloseSocket call. | 2021-06-16 09:35:39.847 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:39.847 Historical data download thread signaled to stop. | 2021-06-16 09:35:39.847 HD Request # 49 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:17.000001 | 2021-06-16 09:35:39.847 HD Request # 49 | Received 30 records from 2021-06-16 09:35:17.000000 to 2021-06-16 09:35:38.000000 (21.0 seconds) and wrote 29 records for HON1 | 2021-06-16 09:35:39.847 HD Request # 49 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:38.000000 | 2021-06-16 09:35:39.851 HD Request # 49 | Completion time: 0s | 2021-06-16 09:35:39.851 HD Request # 49 | Intraday data download complete for HON1. Unique request ID: 49 | 2021-06-16 09:35:39.851 Removing historical data download ID 49. | 2021-06-16 09:35:39.851 Real-time Intraday chart data file updates started for HON1 | 2021-06-16 09:35:39.851 Intraday chart data file opened for HON1 | 2021-06-16 09:35:39.851 HD Request # 49 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:39.851 Triggering next historical data download in queue. | 2021-06-16 09:35:39.851 HD Request # 50 | Downloading Intraday chart data for RBJ1 to the file RBJ1.scid. Service: TransAct.Trading | 2021-06-16 09:35:39.851 HD Request # 50 | Download start date-time: 2021-03-31 14:27:33.000000. File last date-time: 2021-03-31 14:27:33.000001 | 2021-06-16 09:35:39.851 HD Request # 50 | Using server: ds12.sierracharts.com port 10149 | 2021-06-16 09:35:39.851 Socket (5) | Creating socket. | 2021-06-16 09:35:39.851 Socket (5) | New receive buffer size: 5242880 | 2021-06-16 09:35:39.851 Socket (5) | Connecting to IP: 204.15.197.14. | 2021-06-16 09:35:39.851 Socket (6) | Socket gracefully closed by remote side. | 2021-06-16 09:35:39.908 Socket (6) | Closed. | 2021-06-16 09:35:39.908 HD Request # 50 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:39.978 HD Request # 50 | Sending historical data logon request message. | 2021-06-16 09:35:39.978 HD Request # 50 | Requesting Intraday data. Start date-time: 2021-03-31 14:27:33. Record interval: 0. Symbol: RBJ1 | 2021-06-16 09:35:40.035 HD Request # 50 | Decompressing data. | 2021-06-16 09:35:40.088 HD Request # 50 | Receiving Intraday data for RBJ1 starting at 2021-03-31 14:27:33.000000 | 2021-06-16 09:35:40.089 Socket (5) | CloseSocket call. | 2021-06-16 09:35:40.089 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:40.089 Historical data download thread signaled to stop. | 2021-06-16 09:35:40.089 HD Request # 50 | Received 2 records from 2021-03-31 14:27:33.000000 to 2021-03-31 14:27:33.000001 (0.0 seconds) and wrote 0 records for RBJ1 | 2021-06-16 09:35:40.089 HD Request # 50 | Add time&sales data | Remembered last file record date-time: 2021-03-31 18:27:33.000001 | 2021-06-16 09:35:40.089 HD Request # 50 | Completion time: 1s | 2021-06-16 09:35:40.089 HD Request # 50 | Intraday data download complete for RBJ1. Unique request ID: 50 | 2021-06-16 09:35:40.089 Removing historical data download ID 50. | 2021-06-16 09:35:40.089 Real-time Intraday chart data file updates started for RBJ1 | 2021-06-16 09:35:40.089 Intraday chart data file opened for RBJ1 | 2021-06-16 09:35:40.089 HD Request # 50 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:40.089 Triggering next historical data download in queue. | 2021-06-16 09:35:40.089 Delaying start of download for RBN1 | 2021-06-16 09:35:40.089 Socket (5) | Socket gracefully closed by remote side. | 2021-06-16 09:35:40.155 Socket (5) | Closed. | 2021-06-16 09:35:40.155 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\YMU1.scid. Thread ID: 4468 | 2021-06-16 09:35:41.847 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\ESU1.scid. Thread ID: 4468 | 2021-06-16 09:35:41.847 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\RTYM1.scid. Thread ID: 4468 | 2021-06-16 09:35:41.848 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\YMM1.scid. Thread ID: 4468 | 2021-06-16 09:35:41.848 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\HON1.scid. Thread ID: 4468 | 2021-06-16 09:35:41.848 HD Request # 51 | Downloading Intraday chart data for RBN1 to the file RBN1.scid. Service: TransAct.Trading | 2021-06-16 09:35:43.757 HD Request # 51 | Download start date-time: 2021-06-16 09:35:16.000000. File last date-time: 2021-06-16 09:35:16.000002 | 2021-06-16 09:35:43.757 HD Request # 51 | Using server: ds4.sierracharts.com port 10150 | 2021-06-16 09:35:43.757 Socket (5) | Creating socket. | 2021-06-16 09:35:43.757 Socket (5) | New receive buffer size: 5242880 | 2021-06-16 09:35:43.757 Socket (5) | Connecting to IP: 192.81.56.146. | 2021-06-16 09:35:43.757 HD Request # 51 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:43.871 HD Request # 51 | Sending historical data logon request message. | 2021-06-16 09:35:43.871 HD Request # 51 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:16. Record interval: 0. Symbol: RBN1 | 2021-06-16 09:35:43.922 HD Request # 51 | Decompressing data. | 2021-06-16 09:35:43.976 HD Request # 51 | Receiving Intraday data for RBN1 starting at 2021-06-16 09:35:16.000000 | 2021-06-16 09:35:43.976 Socket (5) | CloseSocket call. | 2021-06-16 09:35:43.977 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:43.977 Historical data download thread signaled to stop. | 2021-06-16 09:35:44.007 HD Request # 51 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:44.007 HD Request # 51 | Received 23 records from 2021-06-16 09:35:16.000000 to 2021-06-16 09:35:41.000003 (25.0 seconds) and wrote 20 records for RBN1 | 2021-06-16 09:35:44.007 HD Request # 51 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:41.000003 | 2021-06-16 09:35:44.011 HD Request # 51 | Completion time: 1s | 2021-06-16 09:35:44.011 HD Request # 51 | Intraday data download complete for RBN1. Unique request ID: 51 | 2021-06-16 09:35:44.011 Removing historical data download ID 51. | 2021-06-16 09:35:44.011 Real-time Intraday chart data file updates started for RBN1 | 2021-06-16 09:35:44.011 Intraday chart data file opened for RBN1 | 2021-06-16 09:35:44.011 HD Request # 51 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:44.011 Triggering next historical data download in queue. | 2021-06-16 09:35:44.011 HD Request # 52 | Downloading Intraday chart data for CLK1 to the file CLK1.scid. Service: TransAct.Trading | 2021-06-16 09:35:44.012 HD Request # 52 | Download start date-time: 2021-04-20 14:29:29.000000. File last date-time: 2021-04-20 14:29:29.741000 | 2021-06-16 09:35:44.012 HD Request # 52 | Using server: ds12.sierracharts.com port 10149 | 2021-06-16 09:35:44.012 Socket (6) | Creating socket. | 2021-06-16 09:35:44.012 Socket (6) | New receive buffer size: 5242880 | 2021-06-16 09:35:44.012 Socket (6) | Connecting to IP: 204.15.197.14. | 2021-06-16 09:35:44.012 Socket (5) | Socket gracefully closed by remote side. | 2021-06-16 09:35:44.042 Socket (5) | Closed. | 2021-06-16 09:35:44.042 HD Request # 52 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:44.151 HD Request # 52 | Sending historical data logon request message. | 2021-06-16 09:35:44.151 HD Request # 52 | Requesting Intraday data. Start date-time: 2021-04-20 14:29:29. Record interval: 0. Symbol: CLK1 | 2021-06-16 09:35:44.205 HD Request # 52 | Decompressing data. | 2021-06-16 09:35:44.260 HD Request # 52 | Receiving Intraday data for CLK1 starting at 2021-04-20 14:29:29.000000 | 2021-06-16 09:35:44.260 Socket (6) | CloseSocket call. | 2021-06-16 09:35:44.260 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:44.261 Historical data download thread signaled to stop. | 2021-06-16 09:35:44.261 HD Request # 52 | Received 1 record from 2021-04-20 14:29:29.000000 to 2021-04-20 14:29:29.000000 (0.0 seconds) and wrote 0 records for CLK1 | 2021-06-16 09:35:44.261 HD Request # 52 | Add time&sales data | Remembered last file record date-time: 2021-04-20 18:29:29.741000 | 2021-06-16 09:35:44.261 HD Request # 52 | Completion time: 0s | 2021-06-16 09:35:44.261 HD Request # 52 | Intraday data download complete for CLK1. Unique request ID: 52 | 2021-06-16 09:35:44.261 Removing historical data download ID 52. | 2021-06-16 09:35:44.261 Real-time Intraday chart data file updates started for CLK1 | 2021-06-16 09:35:44.261 Intraday chart data file opened for CLK1 | 2021-06-16 09:35:44.261 HD Request # 52 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:44.261 Triggering next historical data download in queue. | 2021-06-16 09:35:44.261 HD Request # 53 | Downloading Intraday chart data for ZSN1 to the file ZSN1.scid. Service: TransAct.Trading | 2021-06-16 09:35:44.261 HD Request # 53 | Download start date-time: 2021-06-16 09:35:17.000000. File last date-time: 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:44.262 HD Request # 53 | Using server: ds4.sierracharts.com port 10150 | 2021-06-16 09:35:44.262 Socket (5) | Creating socket. | 2021-06-16 09:35:44.262 Socket (5) | New receive buffer size: 5242880 | 2021-06-16 09:35:44.262 Socket (5) | Connecting to IP: 192.81.56.146. | 2021-06-16 09:35:44.262 Socket (6) | Socket gracefully closed by remote side. | 2021-06-16 09:35:44.322 Socket (6) | Closed. | 2021-06-16 09:35:44.322 HD Request # 53 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:44.384 HD Request # 53 | Sending historical data logon request message. | 2021-06-16 09:35:44.384 HD Request # 53 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:17. Record interval: 0. Symbol: ZSN1 | 2021-06-16 09:35:44.439 HD Request # 53 | Decompressing data. | 2021-06-16 09:35:44.498 HD Request # 53 | Receiving Intraday data for ZSN1 starting at 2021-06-16 09:35:17.000000 | 2021-06-16 09:35:44.498 Socket (5) | CloseSocket call. | 2021-06-16 09:35:44.499 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:44.499 Historical data download thread signaled to stop. | 2021-06-16 09:35:44.501 HD Request # 53 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:17.000001 | 2021-06-16 09:35:44.501 HD Request # 53 | Received 78 records from 2021-06-16 09:35:17.000000 to 2021-06-16 09:35:43.000000 (26.0 seconds) and wrote 77 records for ZSN1 | 2021-06-16 09:35:44.501 HD Request # 53 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:43.000000 | 2021-06-16 09:35:44.505 Added 2 Time and Sales records to Intraday data file for ZSN1 after download. | 2021-06-16 09:35:44.505 HD Request # 53 | Completion time: 0s | 2021-06-16 09:35:44.505 HD Request # 53 | Intraday data download complete for ZSN1. Unique request ID: 53 | 2021-06-16 09:35:44.505 Removing historical data download ID 53. | 2021-06-16 09:35:44.505 Real-time Intraday chart data file updates started for ZSN1 | 2021-06-16 09:35:44.505 Intraday chart data file opened for ZSN1 | 2021-06-16 09:35:44.505 HD Request # 53 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:44.505 Triggering next historical data download in queue. | 2021-06-16 09:35:44.505 HD Request # 54 | Downloading Intraday chart data for NQM1 to the file NQM1.scid. Service: TransAct.Trading | 2021-06-16 09:35:44.505 HD Request # 54 | Download start date-time: 2021-06-16 09:35:15.000000. File last date-time: 2021-06-16 09:35:15.000000 | 2021-06-16 09:35:44.505 HD Request # 54 | Using server: ds12.sierracharts.com port 10149 | 2021-06-16 09:35:44.506 Socket (6) | Creating socket. | 2021-06-16 09:35:44.506 Socket (6) | New receive buffer size: 5242880 | 2021-06-16 09:35:44.506 Socket (6) | Connecting to IP: 204.15.197.14. | 2021-06-16 09:35:44.506 Socket (5) | Socket gracefully closed by remote side. | 2021-06-16 09:35:44.558 Socket (5) | Closed. | 2021-06-16 09:35:44.558 HD Request # 54 | Setting DTC encoding to Binary VLS | 2021-06-16 09:35:44.642 HD Request # 54 | Sending historical data logon request message. | 2021-06-16 09:35:44.642 HD Request # 54 | Requesting Intraday data. Start date-time: 2021-06-16 09:35:15. Record interval: 0. Symbol: NQM1 | 2021-06-16 09:35:44.699 HD Request # 54 | Decompressing data. | 2021-06-16 09:35:44.757 HD Request # 54 | Receiving Intraday data for NQM1 starting at 2021-06-16 09:35:15.000000 | 2021-06-16 09:35:44.758 Socket (6) | CloseSocket call. | 2021-06-16 09:35:44.758 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-16 09:35:44.759 Historical data download thread signaled to stop. | 2021-06-16 09:35:44.775 HD Request # 54 | Timestamp of first Intraday data file record written: 2021-06-16 09:35:18.000000 | 2021-06-16 09:35:44.775 HD Request # 54 | Received 88 records from 2021-06-16 09:35:15.000000 to 2021-06-16 09:35:42.000002 (27.0 seconds) and wrote 87 records for NQM1 | 2021-06-16 09:35:44.775 HD Request # 54 | Add time&sales data | Remembered last file record date-time: 2021-06-16 13:35:42.000002 | 2021-06-16 09:35:44.778 Added 3 Time and Sales records to Intraday data file for NQM1 after download. | 2021-06-16 09:35:44.778 HD Request # 54 | Completion time: 0s | 2021-06-16 09:35:44.778 HD Request # 54 | Intraday data download complete for NQM1. Unique request ID: 54 | 2021-06-16 09:35:44.778 Removing historical data download ID 54. | 2021-06-16 09:35:44.778 Real-time Intraday chart data file updates started for NQM1 | 2021-06-16 09:35:44.778 Intraday chart data file opened for NQM1 | 2021-06-16 09:35:44.778 HD Request # 54 | Enabling Intraday chart updating for symbol. | 2021-06-16 09:35:44.778 Triggering next historical data download in queue. | 2021-06-16 09:35:44.778 No download requests in the queue to start downloads for. | 2021-06-16 09:35:44.778 Socket (6) | Socket gracefully closed by remote side. | 2021-06-16 09:35:44.818 Socket (6) | Closed. | 2021-06-16 09:35:44.818 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\ZWN1.scid. Thread ID: 4468 | 2021-06-16 09:35:46.873 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\RBN1.scid. Thread ID: 4468 | 2021-06-16 09:35:46.873 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\ZSN1.scid. Thread ID: 4468 | 2021-06-16 09:35:46.873 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\NQM1.scid. Thread ID: 4468 | 2021-06-16 09:35:51.911 |
| [2021-06-16 14:25:46] |
| User230588 - Posts: 11 |
|
Any idea on when I might receive a response?
|
| [2021-06-16 15:05:25] |
| John - SC Support - Posts: 38222 |
|
We see the following in your log: Symbol Error - HOJ1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.012
Symbol Error - CLN1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.020 Symbol Error - ZCN1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.348 Symbol Error - ZWU1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.377 Symbol Error - RBJ1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.445 Symbol Error - CLK1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.638 A couple of these are expired contracts (HOJ1, RBJ1, CLK1), but the others should be good. Although we note that these are on either the NYMEX or CBOT exchanges, so make sure you have access to those through TransAct. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-16 15:13:07] |
| User230588 - Posts: 11 |
|
I know they are expired contracts. I pull 120 days of data. I use front month with volume based rollover. CL won't load, but HO and RB will, both NYMEX so the access argument doesn't make sense. While I was patient at first, this method of resolution is absurd. I have to email support and will now have to wait an indeterminate amount of time (this latest reply took over an hour for a response that does me no good) and am at your mercy for a resolution. I also now pay you directly every month due to a change in policy and have not been able to trade my main contract all day. Is there a more efficient way to get customer support?
Date Time Of Last Edit: 2021-06-16 15:13:59
|
| [2021-06-16 15:42:23] |
| John - SC Support - Posts: 38222 |
|
This is the most efficient method. The next thing we want you to do is to Disable the option for Global Settings >> Symbol Settings >> Use Custom Symbol Settings Values. Then select File >> Disconnect, followed by File >> Connect to Data Feed. Let us know what happens after that. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-16 15:46:23] |
| User230588 - Posts: 11 |
|
It still says symbol is unsupported. The orange box then disappears after about 5 seconds with no real time data again.
|
| [2021-06-16 15:47:26] |
| User230588 - Posts: 11 |
|
I called Transact and they said there is no issue with their feed from you so they don't know why I would be having an issue. I don't have a firewall up.
|
| [2021-06-16 16:18:04] |
| Sierra_Chart Engineering - Posts: 18578 |
|
First understand that Transact is considered a legacy service with Sierra Chart. We have no control over their market data and we are phasing out support for it. We strongly recommend that you use the Denali Exchange Data Feed for market data: Denali Exchange Data Feed You can still use Transact for trading. However, we need to know precisely what is the symbol of your CL chart. What is it? This symbol is expired: CLN1 This is the error: Symbol Error - CLN1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.020 We do not know what symbol you are referring to and what symbol you have a problem with. You did not say. We need to know the exact symbol. However, in the end we cannot control Transact market data. This is why we recommend that you use our Denali Exchange Data Feed. We can help you with the set up. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-16 16:24:38
|
| [2021-06-16 16:35:14] |
| User230588 - Posts: 11 |
|
I indicated at the beginning of the Message Log the two symbols. CLN1 and ZCN1. Since option expiration for CLN1 is not until tomorrow I'm not sure how it would be expired. Is Denali data a fee I would pay for on top of data feed from Transact or would it replace it? Also, if a replacement, would I have to cancel data services with Transact?
|
| [2021-06-16 16:41:28] |
| Sierra_Chart Engineering - Posts: 18578 |
|
The Message Log does not indicate to us the symbol of the chart you are looking at. We cannot make any assumptions. Since option expiration for CLN1 is not until tomorrow I'm not sure how it would be expired. You need to ask Transact this question. They have removed it. This is not within our control. On the Denali data feed, you will always have access to all symbols. We do not place any restrictions. Is Denali data a fee I would pay for on top of data feed from Transact or would it replace it? Also, if a replacement, would I have to cancel data services with Transact? It will replace the Transact data feed within Sierra Chart. The cost will be 10 USD per month additional (for service package 10) +3.25 USD per month for the exchange fee.In the case of Transact not sure you can avoid paying them the same CME exchange fee. You would have to ask them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-16 16:41:47
|
To post a message in this thread, you need to log in with your Sierra Chart account: