Support Board
Date/Time: Thu, 27 Feb 2025 06:06:01 +0000
Post From: Not getting real time data feed on CL
| [2021-06-16 15:05:25] |
| John - SC Support - Posts: 38222 |
|
We see the following in your log: Symbol Error - HOJ1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.012
Symbol Error - CLN1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.020 Symbol Error - ZCN1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.348 Symbol Error - ZWU1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.377 Symbol Error - RBJ1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.445 Symbol Error - CLK1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.638 A couple of these are expired contracts (HOJ1, RBJ1, CLK1), but the others should be good. Although we note that these are on either the NYMEX or CBOT exchanges, so make sure you have access to those through TransAct. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |