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Date/Time: Thu, 27 Feb 2025 05:57:40 +0000



Post From: Not getting real time data feed on CL

[2021-06-16 16:41:28]
Sierra_Chart Engineering - Posts: 18578
The Message Log does not indicate to us the symbol of the chart you are looking at. We cannot make any assumptions.

Since option expiration for CLN1 is not until tomorrow I'm not sure how it would be expired.
You need to ask Transact this question. They have removed it. This is not within our control. On the Denali data feed, you will always have access to all symbols. We do not place any restrictions.

Is Denali data a fee I would pay for on top of data feed from Transact or would it replace it? Also, if a replacement, would I have to cancel data services with Transact?
It will replace the Transact data feed within Sierra Chart. The cost will be 10 USD per month additional (for service package 10) +3.25 USD per month for the exchange fee.

In the case of Transact not sure you can avoid paying them the same CME exchange fee. You would have to ask them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2021-06-16 16:41:47