Support Board
Date/Time: Sat, 30 Nov 2024 10:50:03 +0000
How to disable more than one connection?
View Count: 776
| [2020-06-16 19:03:08] |
| User315851 - Posts: 27 |
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Apparently I have more than one connection of sierra charts running. I think I left the one in the office running but now I am working at home. how do I remotely disable all other connections except the one I am currently using? Because of this, I cannot get real-time data on my home workstation
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| [2020-06-16 20:24:02] |
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We apologize for the delay. You cannot disable the connection. You actually have to go to that installation of Sierra Chart and disconnect it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-16 20:25:15
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| [2020-06-16 21:35:24] |
| User315851 - Posts: 27 |
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This is not possible for me at this time due to the COVID-19 pandemic. And each day I am not using the data, it is wasting money on connection fees. This is actually embarrassing to hear that Sierra does not have the ability to close other connections. I await your, better, solution.
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| [2020-06-17 00:55:03] |
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There is a method that can be used to resolve this and that is by changing the Sierra Chart Account Name but this is a last resort. Let us know if you want us to do that. Please start an account support ticket letting us know the new account name: https://www.sierrachart.com/usercp.php?page=SupportTickets And we do apologize for the delay here. Also please understand, we are just enforcing market data rules by exchanges and Sierra Chart does not allow stealing connections. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-17 17:24:51] |
| User315851 - Posts: 27 |
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after changing my account name I still do not have real time data on simple charts. I have copied and pasted the log below Reading Internal Order ID file. | 2020-06-17 12:20:41.643 Reading Trade Orders file. | 2020-06-17 12:20:41.809 Reading Trade Positions file. | 2020-06-17 12:20:41.809 Reading Account Balance file. | 2020-06-17 12:20:41.810 UDPListener (1464). Port 22904 | Listening on UDP port 22904. | 2020-06-17 12:20:41.840 Software version: 2115 64-bit | 2020-06-17 12:20:41.840 Primary Thread ID: 11884 | 2020-06-17 12:20:41.840 Usage end date: 2020-09-01 | 2020-06-17 12:20:41.840 Enabled for: Advanced Features 2. | 2020-06-17 12:20:41.840 Enabled for: Sierra Chart Historical Data Service. | 2020-06-17 12:20:41.840 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-06-17 12:20:41.840 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-06-17 12:20:41.840 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-17 12:20:41.840 Enabled for exchange: INDEXES_DATA_BARCHART | 2020-06-17 12:20:41.840 Enabled for exchange: Eurex Professional Feed, including Market Depth | 2020-06-17 12:20:41.840 Enabled for exchange: LIFFE Futures (Professional) | 2020-06-17 12:20:41.840 Enabled for exchange2: CME | 2020-06-17 12:20:41.840 Enabled for exchange2: CBOT | 2020-06-17 12:20:41.840 Enabled for exchange2: COMEX | 2020-06-17 12:20:41.840 Enabled for exchange2: NYMEX | 2020-06-17 12:20:41.840 Received 1 data feed usernames. | 2020-06-17 12:20:41.840 Allow Support for Sierra Chart Data Feeds is disabled. | 2020-06-17 12:20:41.841 Current selected Data/Trading service: SC Data - All Services | 2020-06-17 12:20:41.841 Custom symbol settings values: enabled | 2020-06-17 12:20:41.841 Chart Update Interval: 500 | 2020-06-17 12:20:41.841 Intraday Data Storage Time Unit: 0 | 2020-06-17 12:20:41.841 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-06-17 12:20:41.841 2020-06-17 12:20:41 Local computer time | 2020-06-17 12:20:41.841 2020-06-17 17:20:41 Local computer time in UTC | 2020-06-17 12:20:41.841 2020-06-17 12:20:41 Local computer time in SC Time Zone | 2020-06-17 12:20:41.841 2020-06-17 17:20:38 Server time in UTC | 2020-06-17 12:20:41.841 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-06-17 12:20:41.841 Program path: C:\SierraChart\ | 2020-06-17 12:20:41.841 Data Files path: C:\SierraChart\Data\ | 2020-06-17 12:20:41.841 OS Version Number: 10.0 | 2020-06-17 12:20:41.841 Locale Setting: C | 2020-06-17 12:20:41.841 Allowed protected custom studies: | 2020-06-17 12:20:41.841 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-06-17 12:20:41.861 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:20:41.897 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2020-06-17 12:20:42.093 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (2) | Closed. | 2020-06-17 12:20:42.093 Received 5 login tokens. | 2020-06-17 12:20:42.552 Symbol settings MD5 received. Request ID: 1. | 2020-06-17 12:20:46.291 Symbol settings are up-to-date for scdataallservices. | 2020-06-17 12:20:46.291 Files to Open on Start up | Opening file: ExampleChartbook.cht | 2020-06-17 12:20:46.566 XAUUSD 1 Min #1 | Reloading chart. | 2020-06-17 12:20:46.608 XAUUSD Daily #2 | Reloading chart. | 2020-06-17 12:20:46.646 US30 1 Min #3 | Reloading chart. | 2020-06-17 12:20:46.659 USOil 1 Min #4 | Reloading chart. | 2020-06-17 12:20:46.703 ESU20 1 Min #5 | Reloading chart. | 2020-06-17 12:20:46.722 $INX Daily #6 | Reloading chart. | 2020-06-17 12:20:46.746 EURUSD Daily #7 | Reloading chart. | 2020-06-17 12:20:46.787 EURUSD 5 Min #8 | Reloading chart. | 2020-06-17 12:20:46.799 ESU20 #9 | Reloading chart. | 2020-06-17 12:20:46.811 ESU20 1 Min #10 | Reloading chart. | 2020-06-17 12:20:50.370 Using Bid/Ask average for last trade price for XAUUSD | 2020-06-17 12:20:50.795 Starting DelayedDownloadMonitoringTimer | 2020-06-17 12:20:50.795 Starting HDTimeoutTimer | 2020-06-17 12:20:50.795 Added historical Intraday data request for XAUUSD to the queue. | 2020-06-17 12:20:50.795 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2020-06-17 12:20:50.795 Triggering next historical data download in queue. | 2020-06-17 12:20:50.795 HD Request # 1 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2020-06-17 12:20:50.802 HD Request # 1 | Download start date-time: 2020-06-17 11:00:08.000 | 2020-06-17 12:20:50.803 HD Request # 1 | Using server: ds4.sierracharts.com port 10150 | 2020-06-17 12:20:50.803 Socket (2) | Creating socket. | 2020-06-17 12:20:50.881 Socket (2) | Connecting to IP: 192.81.56.146. | 2020-06-17 12:20:50.881 Added historical Daily data request for XAUUSD to the queue. | 2020-06-17 12:20:50.900 Triggering next historical data download in queue. | 2020-06-17 12:20:50.900 Using Bid/Ask average for last trade price for US30 | 2020-06-17 12:20:50.906 Added historical Intraday data request for US30 to the queue. | 2020-06-17 12:20:50.906 Intraday data recording state for symbol US30 is set to download 'Pending'. | 2020-06-17 12:20:50.906 Triggering next historical data download in queue. | 2020-06-17 12:20:50.906 Using Bid/Ask average for last trade price for USOil | 2020-06-17 12:20:50.909 Added historical Intraday data request for USOil to the queue. | 2020-06-17 12:20:50.910 Intraday data recording state for symbol USOil is set to download 'Pending'. | 2020-06-17 12:20:50.910 Triggering next historical data download in queue. | 2020-06-17 12:20:50.910 Mapping ESU20 to ESU20. Service code: cme | 2020-06-17 12:20:50.920 Added historical Intraday data request for ESU20 to the queue. | 2020-06-17 12:20:50.920 Intraday data recording state for symbol ESU20 is set to download 'Pending'. | 2020-06-17 12:20:50.920 Triggering next historical data download in queue. | 2020-06-17 12:20:50.920 Starting DelayedDownloadMonitoringTimer | 2020-06-17 12:20:50.928 Starting HDTimeoutTimer | 2020-06-17 12:20:50.928 Added historical Daily data request for $INX to the queue. | 2020-06-17 12:20:50.928 Triggering next historical data download in queue. | 2020-06-17 12:20:50.928 HD Request # 2 | Downloading Historical Daily chart data for $INX. Starting date: 2020-06-11. Service: sp.index | 2020-06-17 12:20:50.935 HD Request # 2 | Requesting historical Daily data for $INX starting at 2020-06-10 | 2020-06-17 12:20:50.935 Using Bid/Ask average for last trade price for EURUSD | 2020-06-17 12:20:50.939 Added historical Intraday data request for EURUSD to the queue. | 2020-06-17 12:20:50.939 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2020-06-17 12:20:50.939 Triggering next historical data download in queue. | 2020-06-17 12:20:50.939 Added historical Daily data request for EURUSD to the queue. | 2020-06-17 12:20:50.945 Triggering next historical data download in queue. | 2020-06-17 12:20:50.945 HD Request # 1 | Setting DTC encoding to Binary VLS | 2020-06-17 12:20:50.977 HD Request # 1 | Sending historical data logon request message. | 2020-06-17 12:20:50.977 HD Request # 1 | Requesting Intraday data. Start date-time: 2020-06-17 11:00:08. Record interval: 0. Symbol: XAUUSD | 2020-06-17 12:20:51.486 HD Request # 1 | Decompressing data. | 2020-06-17 12:20:51.525 HD Request # 1 | Receiving Intraday data for XAUUSD starting at 2020-06-17 11:00:08 | 2020-06-17 12:20:51.526 HD Request # 1 | Historical data for XAUUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2020-06-17 12:20:51.882 Socket (2) | CloseSocket call. | 2020-06-17 12:20:51.882 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:20:51.882 Historical data download thread signaled to stop. | 2020-06-17 12:20:51.882 HD Request # 1 | Timestamp of first Intraday data file record written: 2020-06-17 11:00:09 | 2020-06-17 12:20:51.883 HD Request # 1 | Received 17765 records from 2020-06-17 11:00:08.000 to 2020-06-17 12:20:48.003 (80.7 minutes) and wrote 17757 records for XAUUSD | 2020-06-17 12:20:51.883 HD Request # 1 | Completion time: 0s | 2020-06-17 12:20:51.893 HD Request # 1 | Intraday data download complete for XAUUSD. Unique request ID: 1 | 2020-06-17 12:20:51.893 Removing historical data download ID 1. | 2020-06-17 12:20:51.893 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:20:51.893 Triggering next historical data download in queue. | 2020-06-17 12:20:51.893 HD Request # 3 | Downloading Historical Daily chart data for XAUUSD. Starting date: 2020-06-15. Service: fxcm | 2020-06-17 12:20:51.896 HD Request # 3 | Using server: ds12.sierracharts.com port 10149 | 2020-06-17 12:20:51.896 Socket (2) | Socket gracefully closed by remote side. | 2020-06-17 12:20:51.924 Socket (2) | Closed. | 2020-06-17 12:20:51.924 Socket (4) | Creating socket. | 2020-06-17 12:20:51.924 Socket (4) | Connecting to IP: 204.15.197.14. | 2020-06-17 12:20:51.924 SC Data - All Services | Connected to data server. | 2020-06-17 12:20:52.389 Triggering next historical data download in queue. | 2020-06-17 12:20:52.389 Triggering next historical data download in queue. | 2020-06-17 12:20:52.389 Triggering next historical data download in queue. | 2020-06-17 12:20:52.389 Triggering next historical data download in queue. | 2020-06-17 12:20:52.389 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2020-06-17 12:20:52.391 Using Bid/Ask average for last trade price for XAUUSD | 2020-06-17 12:20:52.592 SC DTC Data with Market Depth | Starting real-time market data updates for: XAUUSD. ID: 1 Service code: fxcm | 2020-06-17 12:20:52.592 SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 10048 | 2020-06-17 12:20:52.592 SC DTC Data with Market Depth | Requesting security definition data for: XAUUSD. ID: 1 | 2020-06-17 12:20:52.592 Added historical Intraday data request for XAUUSD to the queue. | 2020-06-17 12:20:52.592 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2020-06-17 12:20:52.592 Triggering next historical data download in queue. | 2020-06-17 12:20:52.592 Using Bid/Ask average for last trade price for US30 | 2020-06-17 12:20:52.640 SC DTC Data with Market Depth | Starting real-time market data updates for: US30. ID: 2 Service code: fxcm | 2020-06-17 12:20:52.640 SC DTC Data with Market Depth | Requesting security definition data for: US30. ID: 2 | 2020-06-17 12:20:52.640 Using Bid/Ask average for last trade price for USOil | 2020-06-17 12:20:52.686 SC DTC Data with Market Depth | Starting real-time market data updates for: USOil. ID: 3 Service code: fxcm | 2020-06-17 12:20:52.686 SC DTC Data with Market Depth | Requesting security definition data for: USOil. ID: 3 | 2020-06-17 12:20:52.686 Mapping ESU20 to ESU20. Service code: cme | 2020-06-17 12:20:52.701 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESU20 (ESU20). ID: 4 Service code: cme | 2020-06-17 12:20:52.701 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2020-06-17 12:20:52.701 SC DTC Delayed Exchange Data | Requesting security definition data for: ESU20 (ESU20). ID: 4 | 2020-06-17 12:20:52.702 SC Data - All Services | Starting real-time market data updates for: $INX. ID: 5 Service code: sp.index | 2020-06-17 12:20:52.733 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: $INX | 2020-06-17 12:20:52.733 SC Data - All Services | Requesting security definition data for: $INX. ID: 5 | 2020-06-17 12:20:52.733 Using Bid/Ask average for last trade price for EURUSD | 2020-06-17 12:20:52.780 SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 6 Service code: fxcm | 2020-06-17 12:20:52.780 SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 6 | 2020-06-17 12:20:52.780 HD Request # 2 | Receiving historical Daily data for $INX starting at 2020-06-11 | 2020-06-17 12:20:52.956 HD Request # 2 | Writing historical Daily data to the file $INX.dly | 2020-06-17 12:20:52.956 DTC Client socket (2) | Creating socket. | 2020-06-17 12:20:52.957 DTC Client socket (2) | Connecting to IP: 192.81.56.146. | 2020-06-17 12:20:52.957 DTC Client socket (5) | Creating socket. | 2020-06-17 12:20:52.991 DTC Client socket (5) | Connecting to IP: 216.1.90.129. | 2020-06-17 12:20:52.991 HD Request # 2 | Received 5 records from 2020-06-11 00:00:00 to 2020-06-16 00:00:00 (6.0 days) and wrote 4 records for $INX | 2020-06-17 12:20:53.083 HD Request # 2 | Completion time: 3s | 2020-06-17 12:20:53.093 HD Request # 2 | Daily data download complete for $INX. Unique request ID: 6 | 2020-06-17 12:20:53.093 Removing historical data download ID 6. | 2020-06-17 12:20:53.093 Triggering next historical data download in queue. | 2020-06-17 12:20:53.093 SC DTC Data with Market Depth | Connected to server. | 2020-06-17 12:20:53.093 SC DTC Data with Market Depth | Starting socket receive thread. | 2020-06-17 12:20:53.093 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2020-06-17 12:20:53.093 SC DTC Delayed Exchange Data | Connected to server. | 2020-06-17 12:20:53.093 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-06-17 12:20:53.093 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-06-17 12:20:53.094 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2020-06-17 12:20:53.141 SC DTC Data with Market Depth | Sending logon request message. | 2020-06-17 12:20:53.141 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-06-17 12:20:53.141 SC DTC Delayed Exchange Data | Sending logon request message. | 2020-06-17 12:20:53.141 $INX Daily #6 | Reloading chart. | 2020-06-17 12:20:53.232 ESU20[M] 1 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-06-17 12:20:53.618 SC DTC Delayed Exchange Data | Received logon response. | 2020-06-17 12:20:54.017 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2020-06-17 12:20:54.017 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-06-17 12:20:54.017 SC DTC Delayed Exchange Data | Successfully connected. | 2020-06-17 12:20:54.017 SC DTC Delayed Exchange Data | Trading is not supported. | 2020-06-17 12:20:54.017 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESU20 -> ESU20 | 2020-06-17 12:20:54.017 SC DTC Data with Market Depth | Received logon response. | 2020-06-17 12:20:54.017 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2020-06-17 12:20:54.017 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2020-06-17 12:20:54.017 SC DTC Data with Market Depth | Successfully connected. | 2020-06-17 12:20:54.017 SC DTC Data with Market Depth | Trading is not supported. | 2020-06-17 12:20:54.017 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2020-06-17 12:20:54.017 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: US30 | 2020-06-17 12:20:54.017 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USOil | 2020-06-17 12:20:54.017 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XAUUSD | 2020-06-17 12:20:54.017 SC DTC Delayed Exchange Data | Received security definition for symbol ESU20 | 2020-06-17 12:20:54.074 SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2020-06-17 12:20:54.074 SC DTC Data with Market Depth | Received security definition for symbol US30 | 2020-06-17 12:20:54.074 SC DTC Data with Market Depth | Received security definition for symbol USOil | 2020-06-17 12:20:54.074 SC DTC Data with Market Depth | Received security definition for symbol XAUUSD | 2020-06-17 12:20:54.074 HD Request # 3 | Setting DTC encoding to Binary VLS | 2020-06-17 12:20:55.027 HD Request # 3 | Sending historical data logon request message. | 2020-06-17 12:20:55.027 IMM20 1 Day #1 | Reloading chart. | 2020-06-17 12:20:55.204 IMU20 1 Day #6 | Reloading chart. | 2020-06-17 12:20:55.259 IMZ20 1 Day #2 | Reloading chart. | 2020-06-17 12:20:55.314 IMH21 1 Day #3 | Reloading chart. | 2020-06-17 12:20:55.380 IMM21 1 Day #4 | Reloading chart. | 2020-06-17 12:20:55.424 IMU21 1 Day #7 | Reloading chart. | 2020-06-17 12:20:55.517 IMZ21 1 Day #5 | Reloading chart. | 2020-06-17 12:20:55.574 HD Request # 3 | Requesting historical Daily data starting at 2020-06-15. | 2020-06-17 12:20:55.585 HD Request # 3 | Decompressing data. | 2020-06-17 12:20:55.639 HD Request # 3 | Receiving historical Daily data for XAUUSD starting at 2020-06-15 | 2020-06-17 12:20:55.639 HD Request # 3 | Writing historical Daily data to the file XAUUSD.dly | 2020-06-17 12:20:55.640 Socket (4) | CloseSocket call. | 2020-06-17 12:20:55.673 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:20:55.673 IMH22 1 Day #8 | Reloading chart. | 2020-06-17 12:20:55.686 Socket (4) | Socket gracefully closed by remote side. | 2020-06-17 12:20:55.712 Socket (4) | Closed. | 2020-06-17 12:20:55.713 IMM22 1 Day #9 | Reloading chart. | 2020-06-17 12:20:55.743 GGU20 60 Min #10 | Reloading chart. | 2020-06-17 12:20:55.785 Historical data download thread signaled to stop. | 2020-06-17 12:20:55.848 HD Request # 3 | Received 3 records from 2020-06-15 00:00:00 to 2020-06-17 00:00:00 (3.0 days) and wrote 3 records for XAUUSD | 2020-06-17 12:20:55.848 HD Request # 3 | Completion time: 4s | 2020-06-17 12:20:55.848 HD Request # 3 | Daily data download complete for XAUUSD. Unique request ID: 2 | 2020-06-17 12:20:55.848 Removing historical data download ID 2. | 2020-06-17 12:20:55.848 Triggering next historical data download in queue. | 2020-06-17 12:20:55.849 Delaying start of download for US30 | 2020-06-17 12:20:55.867 XAUUSD[M] Daily #2 | Reloading chart. | 2020-06-17 12:20:55.886 SC Data - All Services | Starting real-time market data updates for: IMM20. ID: 7 Service code: liffe | 2020-06-17 12:20:55.890 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: IMM20 | 2020-06-17 12:20:55.890 SC Data - All Services | Requesting security definition data for: IMM20. ID: 7 | 2020-06-17 12:20:55.890 Added historical Intraday data request for IMM20 to the queue. | 2020-06-17 12:20:55.890 Intraday data recording state for symbol IMM20 is set to download 'Pending'. | 2020-06-17 12:20:55.890 Triggering next historical data download in queue. | 2020-06-17 12:20:55.890 SC Data - All Services | Starting real-time market data updates for: IMU20. ID: 8 Service code: liffe | 2020-06-17 12:20:55.891 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: IMU20 | 2020-06-17 12:20:55.891 SC Data - All Services | Requesting security definition data for: IMU20. ID: 8 | 2020-06-17 12:20:55.891 Added historical Intraday data request for IMU20 to the queue. | 2020-06-17 12:20:55.891 Intraday data recording state for symbol IMU20 is set to download 'Pending'. | 2020-06-17 12:20:55.891 Triggering next historical data download in queue. | 2020-06-17 12:20:55.891 SC Data - All Services | Starting real-time market data updates for: IMZ20. ID: 9 Service code: liffe | 2020-06-17 12:20:55.895 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: IMZ20 | 2020-06-17 12:20:55.895 SC Data - All Services | Requesting security definition data for: IMZ20. ID: 9 | 2020-06-17 12:20:55.895 Added historical Intraday data request for IMZ20 to the queue. | 2020-06-17 12:20:55.895 Intraday data recording state for symbol IMZ20 is set to download 'Pending'. | 2020-06-17 12:20:55.895 Triggering next historical data download in queue. | 2020-06-17 12:20:55.895 SC Data - All Services | Starting real-time market data updates for: IMH21. ID: 10 Service code: liffe | 2020-06-17 12:20:55.898 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: IMH21 | 2020-06-17 12:20:55.898 SC Data - All Services | Requesting security definition data for: IMH21. ID: 10 | 2020-06-17 12:20:55.898 Added historical Intraday data request for IMH21 to the queue. | 2020-06-17 12:20:55.898 Intraday data recording state for symbol IMH21 is set to download 'Pending'. | 2020-06-17 12:20:55.898 Triggering next historical data download in queue. | 2020-06-17 12:20:55.898 SC Data - All Services | Starting real-time market data updates for: IMM21. ID: 11 Service code: liffe | 2020-06-17 12:20:55.910 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: IMM21 | 2020-06-17 12:20:55.910 SC Data - All Services | Requesting security definition data for: IMM21. ID: 11 | 2020-06-17 12:20:55.910 Added historical Intraday data request for IMM21 to the queue. | 2020-06-17 12:20:55.910 Intraday data recording state for symbol IMM21 is set to download 'Pending'. | 2020-06-17 12:20:55.910 Triggering next historical data download in queue. | 2020-06-17 12:20:55.910 SC Data - All Services | Starting real-time market data updates for: IMU21. ID: 12 Service code: liffe | 2020-06-17 12:20:56.004 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: IMU21 | 2020-06-17 12:20:56.004 SC Data - All Services | Requesting security definition data for: IMU21. ID: 12 | 2020-06-17 12:20:56.004 Added historical Intraday data request for IMU21 to the queue. | 2020-06-17 12:20:56.004 Intraday data recording state for symbol IMU21 is set to download 'Pending'. | 2020-06-17 12:20:56.004 Triggering next historical data download in queue. | 2020-06-17 12:20:56.004 SC Data - All Services | Starting real-time market data updates for: IMZ21. ID: 13 Service code: liffe | 2020-06-17 12:20:56.066 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: IMZ21 | 2020-06-17 12:20:56.066 SC Data - All Services | Requesting security definition data for: IMZ21. ID: 13 | 2020-06-17 12:20:56.066 Added historical Intraday data request for IMZ21 to the queue. | 2020-06-17 12:20:56.066 Intraday data recording state for symbol IMZ21 is set to download 'Pending'. | 2020-06-17 12:20:56.066 Triggering next historical data download in queue. | 2020-06-17 12:20:56.066 SC Data - All Services | Starting real-time market data updates for: IMH22. ID: 14 Service code: liffe | 2020-06-17 12:20:56.175 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: IMH22 | 2020-06-17 12:20:56.175 SC Data - All Services | Requesting security definition data for: IMH22. ID: 14 | 2020-06-17 12:20:56.175 Added historical Intraday data request for IMH22 to the queue. | 2020-06-17 12:20:56.175 Intraday data recording state for symbol IMH22 is set to download 'Pending'. | 2020-06-17 12:20:56.175 Triggering next historical data download in queue. | 2020-06-17 12:20:56.176 SC Data - All Services | Starting real-time market data updates for: IMM22. ID: 15 Service code: liffe | 2020-06-17 12:20:56.238 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: IMM22 | 2020-06-17 12:20:56.238 SC Data - All Services | Requesting security definition data for: IMM22. ID: 15 | 2020-06-17 12:20:56.238 Added historical Intraday data request for IMM22 to the queue. | 2020-06-17 12:20:56.239 Intraday data recording state for symbol IMM22 is set to download 'Pending'. | 2020-06-17 12:20:56.239 Triggering next historical data download in queue. | 2020-06-17 12:20:56.239 SC Data - All Services | Starting real-time market data updates for: GGU20. ID: 16 Service code: eurex | 2020-06-17 12:20:56.285 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: GGU20 | 2020-06-17 12:20:56.285 SC Data - All Services | Requesting security definition data for: GGU20. ID: 16 | 2020-06-17 12:20:56.285 Added historical Intraday data request for GGU20 to the queue. | 2020-06-17 12:20:56.285 Intraday data recording state for symbol GGU20 is set to download 'Pending'. | 2020-06-17 12:20:56.285 Triggering next historical data download in queue. | 2020-06-17 12:20:56.285 HD Request # 4 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2020-06-17 12:20:59.777 HD Request # 4 | Download start date-time: 2020-06-17 11:00:09.000 | 2020-06-17 12:20:59.777 HD Request # 4 | Using server: ds3.sierracharts.com port 10150 | 2020-06-17 12:20:59.778 Socket (3) | Creating socket. | 2020-06-17 12:20:59.810 Socket (3) | Connecting to IP: 65.182.172.42. | 2020-06-17 12:20:59.810 HD Request # 4 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:00.038 HD Request # 4 | Sending historical data logon request message. | 2020-06-17 12:21:00.038 HD Request # 4 | Requesting Intraday data. Start date-time: 2020-06-17 11:00:09. Record interval: 0. Symbol: US30 | 2020-06-17 12:21:00.055 HD Request # 4 | Decompressing data. | 2020-06-17 12:21:00.086 HD Request # 4 | Receiving Intraday data for US30 starting at 2020-06-17 11:00:09 | 2020-06-17 12:21:00.130 Socket (3) | CloseSocket call. | 2020-06-17 12:21:00.183 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:00.183 Historical data download thread signaled to stop. | 2020-06-17 12:21:00.183 HD Request # 4 | Timestamp of first Intraday data file record written: 2020-06-17 11:00:10 | 2020-06-17 12:21:00.184 HD Request # 4 | Received 29177 records from 2020-06-17 11:00:09.000 to 2020-06-17 12:20:55.000 (80.8 minutes) and wrote 29171 records for US30 | 2020-06-17 12:21:00.184 Added 11 Time and Sales records to Intraday data file for US30 after download. | 2020-06-17 12:21:00.191 HD Request # 4 | Completion time: 1s | 2020-06-17 12:21:00.198 HD Request # 4 | Intraday data download complete for US30. Unique request ID: 3 | 2020-06-17 12:21:00.198 Removing historical data download ID 3. | 2020-06-17 12:21:00.198 Real-time Intraday chart data file updates started for US30 | 2020-06-17 12:21:00.198 Intraday chart data file opened for US30 | 2020-06-17 12:21:00.198 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:00.198 Triggering next historical data download in queue. | 2020-06-17 12:21:00.199 HD Request # 5 | Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm | 2020-06-17 12:21:00.199 HD Request # 5 | Download start date-time: 2020-06-17 11:00:09.000 | 2020-06-17 12:21:00.200 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2020-06-17 12:21:00.200 Socket (4) | Creating socket. | 2020-06-17 12:21:00.200 Socket (4) | Connecting to IP: 192.81.56.146. | 2020-06-17 12:21:00.200 Socket (3) | Socket gracefully closed by remote side. | 2020-06-17 12:21:00.216 Socket (3) | Closed. | 2020-06-17 12:21:00.216 HD Request # 5 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:00.301 HD Request # 5 | Sending historical data logon request message. | 2020-06-17 12:21:00.301 HD Request # 5 | Requesting Intraday data. Start date-time: 2020-06-17 11:00:09. Record interval: 0. Symbol: USOil | 2020-06-17 12:21:00.819 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-06-17 12:21:00.839 * HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-06-17 12:21:00.839 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-06-17 12:21:00.839 HD Request # 5 | Decompressing data. | 2020-06-17 12:21:00.852 HD Request # 5 | Receiving Intraday data for USOil starting at 2020-06-17 11:00:09 | 2020-06-17 12:21:00.920 Socket (4) | CloseSocket call. | 2020-06-17 12:21:01.005 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:01.005 Historical data download thread signaled to stop. | 2020-06-17 12:21:01.005 HD Request # 5 | Timestamp of first Intraday data file record written: 2020-06-17 11:00:09 | 2020-06-17 12:21:01.006 HD Request # 5 | Received 28019 records from 2020-06-17 11:00:09.000 to 2020-06-17 12:20:58.001 (80.8 minutes) and wrote 28018 records for USOil | 2020-06-17 12:21:01.006 HD Request # 5 | Completion time: 1s | 2020-06-17 12:21:01.013 HD Request # 5 | Intraday data download complete for USOil. Unique request ID: 4 | 2020-06-17 12:21:01.013 Removing historical data download ID 4. | 2020-06-17 12:21:01.013 Real-time Intraday chart data file updates started for USOil | 2020-06-17 12:21:01.013 Intraday chart data file opened for USOil | 2020-06-17 12:21:01.013 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:01.013 Triggering next historical data download in queue. | 2020-06-17 12:21:01.013 HD Request # 6 | Downloading Intraday chart data for ESU20 to the file ESU20.scid. Service: cme | 2020-06-17 12:21:01.013 HD Request # 6 | Download start date-time: 2020-06-17 10:59:16.000 | 2020-06-17 12:21:01.013 HD Request # 6 | Using server: ds21.sierracharts.com port 10150 | 2020-06-17 12:21:01.014 Socket (1) | Creating socket. | 2020-06-17 12:21:01.014 Socket (1) | Connecting to IP: 216.1.90.129. | 2020-06-17 12:21:01.014 Socket (4) | Socket gracefully closed by remote side. | 2020-06-17 12:21:01.957 Socket (4) | Closed. | 2020-06-17 12:21:01.957 Opened cached Intraday file: C:\SierraChart\Data\US30.scid. Thread ID: 7056 | 2020-06-17 12:21:04.022 Opened cached Intraday file: C:\SierraChart\Data\USOil.scid. Thread ID: 7056 | 2020-06-17 12:21:04.023 HD Request # 6 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:04.116 HD Request # 6 | Sending historical data logon request message. | 2020-06-17 12:21:04.116 HD Request # 6 | Requesting Intraday data. Start date-time: 2020-06-17 10:59:16. Record interval: 0. Symbol: ESU20 | 2020-06-17 12:21:04.587 HD Request # 6 | Decompressing data. | 2020-06-17 12:21:04.604 HD Request # 6 | Receiving Intraday data for ESU20 starting at 2020-06-17 10:59:16 | 2020-06-17 12:21:04.676 HD Request # 6 | Timestamp of first Intraday data file record written: 2020-06-17 10:59:18 | 2020-06-17 12:21:04.770 Socket (1) | CloseSocket call. | 2020-06-17 12:21:04.776 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:04.776 Historical data download thread signaled to stop. | 2020-06-17 12:21:04.776 HD Request # 6 | Received 60608 records from 2020-06-17 10:59:16.000 to 2020-06-17 12:20:58.008 (81.7 minutes) and wrote 60596 records for ESU20 | 2020-06-17 12:21:04.777 HD Request # 6 | Completion time: 3s | 2020-06-17 12:21:04.785 HD Request # 6 | Intraday data download complete for ESU20. Unique request ID: 5 | 2020-06-17 12:21:04.785 Removing historical data download ID 5. | 2020-06-17 12:21:04.785 Real-time Intraday chart data file updates started for ESU20 | 2020-06-17 12:21:04.785 Intraday chart data file opened for ESU20 | 2020-06-17 12:21:04.785 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:04.785 Triggering next historical data download in queue. | 2020-06-17 12:21:04.785 HD Request # 7 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2020-06-17 12:21:04.786 HD Request # 7 | Download start date-time: 2020-06-17 11:00:09.000 | 2020-06-17 12:21:04.786 HD Request # 7 | Using server: ds12.sierracharts.com port 10149 | 2020-06-17 12:21:04.786 Socket (3) | Creating socket. | 2020-06-17 12:21:04.786 Socket (3) | Connecting to IP: 204.15.197.14. | 2020-06-17 12:21:04.787 Socket (1) | Socket gracefully closed by remote side. | 2020-06-17 12:21:04.808 Socket (1) | Closed. | 2020-06-17 12:21:04.808 HD Request # 7 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:04.884 HD Request # 7 | Sending historical data logon request message. | 2020-06-17 12:21:04.884 HD Request # 7 | Requesting Intraday data. Start date-time: 2020-06-17 11:00:09. Record interval: 0. Symbol: EURUSD | 2020-06-17 12:21:05.068 HD Request # 7 | Decompressing data. | 2020-06-17 12:21:05.119 HD Request # 7 | Receiving Intraday data for EURUSD starting at 2020-06-17 11:00:09 | 2020-06-17 12:21:05.119 Opened cached Intraday file: C:\SierraChart\Data\ESU20.scid. Thread ID: 6864 | 2020-06-17 12:21:05.662 Socket (3) | CloseSocket call. | 2020-06-17 12:21:08.782 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:08.782 Historical data download thread signaled to stop. | 2020-06-17 12:21:08.782 HD Request # 7 | Timestamp of first Intraday data file record written: 2020-06-17 11:00:09 | 2020-06-17 12:21:08.783 HD Request # 7 | Received 22416 records from 2020-06-17 11:00:09.000 to 2020-06-17 12:21:01.002 (80.9 minutes) and wrote 22407 records for EURUSD | 2020-06-17 12:21:08.783 Added 50 Time and Sales records to Intraday data file for EURUSD after download. | 2020-06-17 12:21:08.790 HD Request # 7 | Completion time: 4s | 2020-06-17 12:21:08.796 HD Request # 7 | Intraday data download complete for EURUSD. Unique request ID: 7 | 2020-06-17 12:21:08.796 Removing historical data download ID 7. | 2020-06-17 12:21:08.796 Real-time Intraday chart data file updates started for EURUSD | 2020-06-17 12:21:08.796 Intraday chart data file opened for EURUSD | 2020-06-17 12:21:08.796 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:08.796 Triggering next historical data download in queue. | 2020-06-17 12:21:08.796 HD Request # 8 | Downloading Historical Daily chart data for EURUSD. Starting date: 2020-06-15. Service: fxcm | 2020-06-17 12:21:08.798 HD Request # 8 | Using server: ds3.sierracharts.com port 10150 | 2020-06-17 12:21:08.798 Socket (1) | Creating socket. | 2020-06-17 12:21:08.799 Socket (1) | Connecting to IP: 65.182.172.42. | 2020-06-17 12:21:08.799 Socket (3) | Socket gracefully closed by remote side. | 2020-06-17 12:21:08.824 Socket (3) | Closed. | 2020-06-17 12:21:08.824 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 7056 | 2020-06-17 12:21:09.051 HD Request # 8 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:09.068 HD Request # 8 | Sending historical data logon request message. | 2020-06-17 12:21:09.068 HD Request # 8 | Requesting historical Daily data starting at 2020-06-15. | 2020-06-17 12:21:09.120 HD Request # 8 | Decompressing data. | 2020-06-17 12:21:09.148 HD Request # 8 | Receiving historical Daily data for EURUSD starting at 2020-06-15 | 2020-06-17 12:21:09.179 HD Request # 8 | Writing historical Daily data to the file EURUSD.dly | 2020-06-17 12:21:09.179 Socket (1) | CloseSocket call. | 2020-06-17 12:21:09.254 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:09.254 Historical data download thread signaled to stop. | 2020-06-17 12:21:09.264 HD Request # 8 | Received 3 records from 2020-06-15 00:00:00 to 2020-06-17 00:00:00 (3.0 days) and wrote 3 records for EURUSD | 2020-06-17 12:21:09.264 HD Request # 8 | Completion time: 0s | 2020-06-17 12:21:09.264 HD Request # 8 | Daily data download complete for EURUSD. Unique request ID: 8 | 2020-06-17 12:21:09.264 Removing historical data download ID 8. | 2020-06-17 12:21:09.264 Triggering next historical data download in queue. | 2020-06-17 12:21:09.265 HD Request # 9 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2020-06-17 12:21:09.265 HD Request # 9 | Download start date-time: 2020-06-17 12:20:48.000 | 2020-06-17 12:21:09.265 HD Request # 9 | Using server: ds4.sierracharts.com port 10149 | 2020-06-17 12:21:09.265 Socket (3) | Creating socket. | 2020-06-17 12:21:09.265 Socket (3) | Connecting to IP: 192.81.56.146. | 2020-06-17 12:21:09.265 EURUSD[M] Daily #7 | Reloading chart. | 2020-06-17 12:21:09.294 Socket (1) | Socket gracefully closed by remote side. | 2020-06-17 12:21:10.004 Socket (1) | Closed. | 2020-06-17 12:21:10.004 HD Request # 9 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:12.500 HD Request # 9 | Sending historical data logon request message. | 2020-06-17 12:21:12.500 HD Request # 9 | Requesting Intraday data. Start date-time: 2020-06-17 12:20:48. Record interval: 0. Symbol: XAUUSD | 2020-06-17 12:21:12.553 HD Request # 9 | Decompressing data. | 2020-06-17 12:21:12.606 HD Request # 9 | Receiving Intraday data for XAUUSD starting at 2020-06-17 12:20:48 | 2020-06-17 12:21:12.607 Socket (3) | CloseSocket call. | 2020-06-17 12:21:12.607 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:12.607 Historical data download thread signaled to stop. | 2020-06-17 12:21:12.607 HD Request # 9 | Timestamp of first Intraday data file record written: 2020-06-17 12:20:48 | 2020-06-17 12:21:12.607 HD Request # 9 | Received 103 records from 2020-06-17 12:20:48.000 to 2020-06-17 12:21:10.008 (22.0 seconds) and wrote 99 records for XAUUSD | 2020-06-17 12:21:12.608 HD Request # 9 | Completion time: 3s | 2020-06-17 12:21:12.614 HD Request # 9 | Intraday data download complete for XAUUSD. Unique request ID: 9 | 2020-06-17 12:21:12.614 Removing historical data download ID 9. | 2020-06-17 12:21:12.614 Real-time Intraday chart data file updates started for XAUUSD | 2020-06-17 12:21:12.614 Intraday chart data file opened for XAUUSD | 2020-06-17 12:21:12.614 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:12.614 Triggering next historical data download in queue. | 2020-06-17 12:21:12.614 HD Request # 10 | Downloading Intraday chart data for IMM20 to the file IMM20.scid. Service: liffe | 2020-06-17 12:21:12.614 HD Request # 10 | Download start date-time: 2020-06-15 03:59:52.000 | 2020-06-17 12:21:12.615 HD Request # 10 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2020-06-17 12:21:12.615 Socket (3) | Socket gracefully closed by remote side. | 2020-06-17 12:21:12.640 Socket (3) | Closed. | 2020-06-17 12:21:12.640 Socket (1) | Creating socket. | 2020-06-17 12:21:12.640 Socket (1) | Connecting to IP: 8.18.161.135. | 2020-06-17 12:21:12.640 HD Request # 10 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:12.708 HD Request # 10 | Sending historical data logon request message. | 2020-06-17 12:21:12.708 HD Request # 10 | Requesting Intraday data. Start date-time: 2020-06-15 03:59:52. Record interval: 0. Symbol: IMM20 | 2020-06-17 12:21:12.727 HD Request # 10 | Decompressing data. | 2020-06-17 12:21:12.805 HD Request # 10 | Receiving Intraday data for IMM20 starting at 2020-06-15 03:59:52 | 2020-06-17 12:21:12.805 Socket (1) | CloseSocket call. | 2020-06-17 12:21:12.805 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:12.805 Historical data download thread signaled to stop. | 2020-06-17 12:21:12.805 HD Request # 10 | Received 3 records from 2020-06-15 03:59:52.000 to 2020-06-15 03:59:52.002 (0.0 seconds) and wrote 0 records for IMM20 | 2020-06-17 12:21:12.805 HD Request # 10 | Completion time: 0s | 2020-06-17 12:21:12.806 HD Request # 10 | Intraday data download complete for IMM20. Unique request ID: 10 | 2020-06-17 12:21:12.806 Removing historical data download ID 10. | 2020-06-17 12:21:12.806 Real-time Intraday chart data file updates started for IMM20 | 2020-06-17 12:21:12.806 Intraday chart data file opened for IMM20 | 2020-06-17 12:21:12.806 HD Request # 10 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:12.806 Triggering next historical data download in queue. | 2020-06-17 12:21:12.806 HD Request # 11 | Downloading Intraday chart data for IMU20 to the file IMU20.scid. Service: liffe | 2020-06-17 12:21:12.806 HD Request # 11 | Download start date-time: 2020-06-17 10:51:53.000 | 2020-06-17 12:21:12.806 HD Request # 11 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2020-06-17 12:21:12.806 Socket (1) | Socket gracefully closed by remote side. | 2020-06-17 12:21:12.829 Socket (1) | Closed. | 2020-06-17 12:21:12.829 Socket (3) | Creating socket. | 2020-06-17 12:21:12.829 Socket (3) | Connecting to IP: 8.18.161.133. | 2020-06-17 12:21:12.829 HD Request # 11 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:12.902 HD Request # 11 | Sending historical data logon request message. | 2020-06-17 12:21:12.902 HD Request # 11 | Requesting Intraday data. Start date-time: 2020-06-17 10:51:53. Record interval: 0. Symbol: IMU20 | 2020-06-17 12:21:12.919 HD Request # 11 | Decompressing data. | 2020-06-17 12:21:13.163 HD Request # 11 | Receiving Intraday data for IMU20 starting at 2020-06-17 10:51:53 | 2020-06-17 12:21:13.163 Socket (3) | CloseSocket call. | 2020-06-17 12:21:13.163 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:13.164 Historical data download thread signaled to stop. | 2020-06-17 12:21:13.164 HD Request # 11 | Timestamp of first Intraday data file record written: 2020-06-17 10:52:41 | 2020-06-17 12:21:13.164 HD Request # 11 | Received 591 records from 2020-06-17 10:51:53.000 to 2020-06-17 12:21:00.019 (89.1 minutes) and wrote 564 records for IMU20 | 2020-06-17 12:21:13.164 HD Request # 11 | Completion time: 1s | 2020-06-17 12:21:13.171 HD Request # 11 | Intraday data download complete for IMU20. Unique request ID: 11 | 2020-06-17 12:21:13.171 Removing historical data download ID 11. | 2020-06-17 12:21:13.171 Real-time Intraday chart data file updates started for IMU20 | 2020-06-17 12:21:13.171 Intraday chart data file opened for IMU20 | 2020-06-17 12:21:13.171 HD Request # 11 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:13.171 Triggering next historical data download in queue. | 2020-06-17 12:21:13.171 HD Request # 12 | Downloading Intraday chart data for IMZ20 to the file IMZ20.scid. Service: liffe | 2020-06-17 12:21:13.171 HD Request # 12 | Download start date-time: 2020-06-17 10:51:15.000 | 2020-06-17 12:21:13.172 HD Request # 12 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2020-06-17 12:21:13.172 Socket (1) | Creating socket. | 2020-06-17 12:21:13.172 Socket (1) | Connecting to IP: 8.18.161.135. | 2020-06-17 12:21:13.172 Socket (3) | Socket gracefully closed by remote side. | 2020-06-17 12:21:13.188 Socket (3) | Closed. | 2020-06-17 12:21:13.188 HD Request # 12 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:13.232 HD Request # 12 | Sending historical data logon request message. | 2020-06-17 12:21:13.232 HD Request # 12 | Requesting Intraday data. Start date-time: 2020-06-17 10:51:15. Record interval: 0. Symbol: IMZ20 | 2020-06-17 12:21:13.417 HD Request # 12 | Decompressing data. | 2020-06-17 12:21:14.684 HD Request # 12 | Receiving Intraday data for IMZ20 starting at 2020-06-17 10:51:15 | 2020-06-17 12:21:14.684 Socket (1) | CloseSocket call. | 2020-06-17 12:21:14.684 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:14.685 Historical data download thread signaled to stop. | 2020-06-17 12:21:14.685 HD Request # 12 | Timestamp of first Intraday data file record written: 2020-06-17 10:52:41 | 2020-06-17 12:21:14.685 HD Request # 12 | Received 297 records from 2020-06-17 10:51:15.000 to 2020-06-17 12:21:00.004 (89.8 minutes) and wrote 296 records for IMZ20 | 2020-06-17 12:21:14.685 HD Request # 12 | Completion time: 1s | 2020-06-17 12:21:14.692 HD Request # 12 | Intraday data download complete for IMZ20. Unique request ID: 12 | 2020-06-17 12:21:14.692 Removing historical data download ID 12. | 2020-06-17 12:21:14.692 Real-time Intraday chart data file updates started for IMZ20 | 2020-06-17 12:21:14.692 Intraday chart data file opened for IMZ20 | 2020-06-17 12:21:14.692 HD Request # 12 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:14.692 Triggering next historical data download in queue. | 2020-06-17 12:21:14.692 HD Request # 13 | Downloading Intraday chart data for IMH21 to the file IMH21.scid. Service: liffe | 2020-06-17 12:21:14.693 HD Request # 13 | Download start date-time: 2020-06-17 10:50:43.000 | 2020-06-17 12:21:14.693 HD Request # 13 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2020-06-17 12:21:14.693 Socket (3) | Creating socket. | 2020-06-17 12:21:14.693 Socket (3) | Connecting to IP: 8.18.161.133. | 2020-06-17 12:21:14.693 Socket (1) | Socket gracefully closed by remote side. | 2020-06-17 12:21:14.741 Socket (1) | Closed. | 2020-06-17 12:21:14.741 HD Request # 13 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:14.772 HD Request # 13 | Sending historical data logon request message. | 2020-06-17 12:21:14.772 HD Request # 13 | Requesting Intraday data. Start date-time: 2020-06-17 10:50:43. Record interval: 0. Symbol: IMH21 | 2020-06-17 12:21:14.795 HD Request # 13 | Decompressing data. | 2020-06-17 12:21:15.476 HD Request # 13 | Receiving Intraday data for IMH21 starting at 2020-06-17 10:50:43 | 2020-06-17 12:21:15.476 Socket (3) | CloseSocket call. | 2020-06-17 12:21:15.477 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:15.477 Historical data download thread signaled to stop. | 2020-06-17 12:21:15.477 HD Request # 13 | Timestamp of first Intraday data file record written: 2020-06-17 10:56:32 | 2020-06-17 12:21:15.477 HD Request # 13 | Received 103 records from 2020-06-17 10:50:43.000 to 2020-06-17 12:21:00.002 (90.3 minutes) and wrote 102 records for IMH21 | 2020-06-17 12:21:15.477 HD Request # 13 | Completion time: 1s | 2020-06-17 12:21:15.484 HD Request # 13 | Intraday data download complete for IMH21. Unique request ID: 13 | 2020-06-17 12:21:15.484 Removing historical data download ID 13. | 2020-06-17 12:21:15.484 Real-time Intraday chart data file updates started for IMH21 | 2020-06-17 12:21:15.484 Intraday chart data file opened for IMH21 | 2020-06-17 12:21:15.484 HD Request # 13 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:15.485 Triggering next historical data download in queue. | 2020-06-17 12:21:15.485 HD Request # 14 | Downloading Intraday chart data for IMM21 to the file IMM21.scid. Service: liffe | 2020-06-17 12:21:15.485 HD Request # 14 | Download start date-time: 2020-06-17 10:51:40.000 | 2020-06-17 12:21:15.485 HD Request # 14 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2020-06-17 12:21:15.485 Socket (1) | Creating socket. | 2020-06-17 12:21:15.485 Socket (1) | Connecting to IP: 8.18.161.135. | 2020-06-17 12:21:15.485 Socket (3) | Socket gracefully closed by remote side. | 2020-06-17 12:21:15.508 Socket (3) | Closed. | 2020-06-17 12:21:15.508 HD Request # 14 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:15.569 HD Request # 14 | Sending historical data logon request message. | 2020-06-17 12:21:15.569 HD Request # 14 | Requesting Intraday data. Start date-time: 2020-06-17 10:51:40. Record interval: 0. Symbol: IMM21 | 2020-06-17 12:21:15.587 HD Request # 14 | Decompressing data. | 2020-06-17 12:21:15.645 HD Request # 14 | Receiving Intraday data for IMM21 starting at 2020-06-17 10:51:40 | 2020-06-17 12:21:15.645 Socket (1) | CloseSocket call. | 2020-06-17 12:21:15.646 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:15.646 Historical data download thread signaled to stop. | 2020-06-17 12:21:15.647 HD Request # 14 | Timestamp of first Intraday data file record written: 2020-06-17 10:52:41 | 2020-06-17 12:21:15.647 HD Request # 14 | Received 142 records from 2020-06-17 10:51:40.000 to 2020-06-17 12:21:00.002 (89.3 minutes) and wrote 128 records for IMM21 | 2020-06-17 12:21:15.647 HD Request # 14 | Completion time: 0s | 2020-06-17 12:21:15.654 HD Request # 14 | Intraday data download complete for IMM21. Unique request ID: 14 | 2020-06-17 12:21:15.654 Removing historical data download ID 14. | 2020-06-17 12:21:15.654 Real-time Intraday chart data file updates started for IMM21 | 2020-06-17 12:21:15.654 Intraday chart data file opened for IMM21 | 2020-06-17 12:21:15.654 HD Request # 14 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:15.654 Triggering next historical data download in queue. | 2020-06-17 12:21:15.654 HD Request # 15 | Downloading Intraday chart data for IMU21 to the file IMU21.scid. Service: liffe | 2020-06-17 12:21:15.654 HD Request # 15 | Download start date-time: 2020-06-17 10:51:40.000 | 2020-06-17 12:21:15.655 HD Request # 15 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2020-06-17 12:21:15.655 Socket (3) | Creating socket. | 2020-06-17 12:21:15.655 Socket (3) | Connecting to IP: 8.18.161.133. | 2020-06-17 12:21:15.655 Socket (1) | Socket gracefully closed by remote side. | 2020-06-17 12:21:15.672 Socket (1) | Closed. | 2020-06-17 12:21:15.672 HD Request # 15 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:15.720 HD Request # 15 | Sending historical data logon request message. | 2020-06-17 12:21:15.720 HD Request # 15 | Requesting Intraday data. Start date-time: 2020-06-17 10:51:40. Record interval: 0. Symbol: IMU21 | 2020-06-17 12:21:15.772 HD Request # 15 | Decompressing data. | 2020-06-17 12:21:15.978 HD Request # 15 | Receiving Intraday data for IMU21 starting at 2020-06-17 10:51:40 | 2020-06-17 12:21:15.978 Socket (3) | CloseSocket call. | 2020-06-17 12:21:15.979 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:15.979 Historical data download thread signaled to stop. | 2020-06-17 12:21:15.979 HD Request # 15 | Timestamp of first Intraday data file record written: 2020-06-17 10:52:41 | 2020-06-17 12:21:15.979 HD Request # 15 | Received 199 records from 2020-06-17 10:51:40.000 to 2020-06-17 12:19:34.000 (87.9 minutes) and wrote 196 records for IMU21 | 2020-06-17 12:21:15.979 HD Request # 15 | Completion time: 0s | 2020-06-17 12:21:15.986 HD Request # 15 | Intraday data download complete for IMU21. Unique request ID: 15 | 2020-06-17 12:21:15.986 Removing historical data download ID 15. | 2020-06-17 12:21:15.986 Real-time Intraday chart data file updates started for IMU21 | 2020-06-17 12:21:15.986 Intraday chart data file opened for IMU21 | 2020-06-17 12:21:15.986 HD Request # 15 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:15.986 Triggering next historical data download in queue. | 2020-06-17 12:21:15.986 HD Request # 16 | Downloading Intraday chart data for IMZ21 to the file IMZ21.scid. Service: liffe | 2020-06-17 12:21:15.986 HD Request # 16 | Download start date-time: 2020-06-17 10:51:15.000 | 2020-06-17 12:21:15.987 HD Request # 16 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2020-06-17 12:21:15.987 Socket (1) | Creating socket. | 2020-06-17 12:21:15.987 Socket (1) | Connecting to IP: 8.18.161.135. | 2020-06-17 12:21:15.987 Socket (3) | Socket gracefully closed by remote side. | 2020-06-17 12:21:16.004 Socket (3) | Closed. | 2020-06-17 12:21:16.004 HD Request # 16 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:16.048 HD Request # 16 | Sending historical data logon request message. | 2020-06-17 12:21:16.048 HD Request # 16 | Requesting Intraday data. Start date-time: 2020-06-17 10:51:15. Record interval: 0. Symbol: IMZ21 | 2020-06-17 12:21:16.065 HD Request # 16 | Decompressing data. | 2020-06-17 12:21:16.114 HD Request # 16 | Receiving Intraday data for IMZ21 starting at 2020-06-17 10:51:15 | 2020-06-17 12:21:16.114 Socket (1) | CloseSocket call. | 2020-06-17 12:21:16.115 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:16.115 Historical data download thread signaled to stop. | 2020-06-17 12:21:16.115 HD Request # 16 | Timestamp of first Intraday data file record written: 2020-06-17 10:52:41 | 2020-06-17 12:21:16.115 HD Request # 16 | Received 217 records from 2020-06-17 10:51:15.000 to 2020-06-17 12:21:00.002 (89.8 minutes) and wrote 216 records for IMZ21 | 2020-06-17 12:21:16.115 HD Request # 16 | Completion time: 0s | 2020-06-17 12:21:16.123 HD Request # 16 | Intraday data download complete for IMZ21. Unique request ID: 16 | 2020-06-17 12:21:16.123 Removing historical data download ID 16. | 2020-06-17 12:21:16.123 Real-time Intraday chart data file updates started for IMZ21 | 2020-06-17 12:21:16.123 Intraday chart data file opened for IMZ21 | 2020-06-17 12:21:16.123 HD Request # 16 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:16.123 Triggering next historical data download in queue. | 2020-06-17 12:21:16.123 HD Request # 17 | Downloading Intraday chart data for IMH22 to the file IMH22.scid. Service: liffe | 2020-06-17 12:21:16.123 HD Request # 17 | Download start date-time: 2020-06-17 10:51:40.000 | 2020-06-17 12:21:16.123 HD Request # 17 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2020-06-17 12:21:16.123 Socket (3) | Creating socket. | 2020-06-17 12:21:16.123 Socket (3) | Connecting to IP: 8.18.161.133. | 2020-06-17 12:21:16.124 Socket (1) | Socket gracefully closed by remote side. | 2020-06-17 12:21:16.144 Socket (1) | Closed. | 2020-06-17 12:21:16.144 HD Request # 17 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:16.188 HD Request # 17 | Sending historical data logon request message. | 2020-06-17 12:21:16.188 HD Request # 17 | Requesting Intraday data. Start date-time: 2020-06-17 10:51:40. Record interval: 0. Symbol: IMH22 | 2020-06-17 12:21:16.206 HD Request # 17 | Decompressing data. | 2020-06-17 12:21:16.345 HD Request # 17 | Receiving Intraday data for IMH22 starting at 2020-06-17 10:51:40 | 2020-06-17 12:21:16.345 Socket (3) | CloseSocket call. | 2020-06-17 12:21:16.346 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:16.346 Historical data download thread signaled to stop. | 2020-06-17 12:21:16.346 HD Request # 17 | Timestamp of first Intraday data file record written: 2020-06-17 10:52:41 | 2020-06-17 12:21:16.346 HD Request # 17 | Received 205 records from 2020-06-17 10:51:40.000 to 2020-06-17 12:04:31.011 (72.9 minutes) and wrote 204 records for IMH22 | 2020-06-17 12:21:16.346 HD Request # 17 | Completion time: 0s | 2020-06-17 12:21:16.353 HD Request # 17 | Intraday data download complete for IMH22. Unique request ID: 17 | 2020-06-17 12:21:16.353 Removing historical data download ID 17. | 2020-06-17 12:21:16.353 Real-time Intraday chart data file updates started for IMH22 | 2020-06-17 12:21:16.353 Intraday chart data file opened for IMH22 | 2020-06-17 12:21:16.353 HD Request # 17 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:16.353 Triggering next historical data download in queue. | 2020-06-17 12:21:16.353 HD Request # 18 | Downloading Intraday chart data for IMM22 to the file IMM22.scid. Service: liffe | 2020-06-17 12:21:16.353 HD Request # 18 | Download start date-time: 2020-06-17 10:50:43.000 | 2020-06-17 12:21:16.354 HD Request # 18 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2020-06-17 12:21:16.354 Socket (1) | Creating socket. | 2020-06-17 12:21:16.354 Socket (1) | Connecting to IP: 8.18.161.135. | 2020-06-17 12:21:16.354 Socket (3) | Socket gracefully closed by remote side. | 2020-06-17 12:21:16.376 Socket (3) | Closed. | 2020-06-17 12:21:16.376 HD Request # 18 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:16.929 HD Request # 18 | Sending historical data logon request message. | 2020-06-17 12:21:16.929 HD Request # 18 | Requesting Intraday data. Start date-time: 2020-06-17 10:50:43. Record interval: 0. Symbol: IMM22 | 2020-06-17 12:21:16.944 HD Request # 18 | Decompressing data. | 2020-06-17 12:21:16.994 HD Request # 18 | Receiving Intraday data for IMM22 starting at 2020-06-17 10:50:43 | 2020-06-17 12:21:16.994 Socket (1) | CloseSocket call. | 2020-06-17 12:21:16.995 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:16.995 Historical data download thread signaled to stop. | 2020-06-17 12:21:16.995 HD Request # 18 | Timestamp of first Intraday data file record written: 2020-06-17 10:56:29 | 2020-06-17 12:21:16.995 HD Request # 18 | Received 151 records from 2020-06-17 10:50:43.000 to 2020-06-17 12:21:06.000 (90.4 minutes) and wrote 147 records for IMM22 | 2020-06-17 12:21:16.995 HD Request # 18 | Completion time: 0s | 2020-06-17 12:21:17.002 HD Request # 18 | Intraday data download complete for IMM22. Unique request ID: 18 | 2020-06-17 12:21:17.002 Removing historical data download ID 18. | 2020-06-17 12:21:17.002 Real-time Intraday chart data file updates started for IMM22 | 2020-06-17 12:21:17.003 Intraday chart data file opened for IMM22 | 2020-06-17 12:21:17.003 HD Request # 18 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:17.003 Triggering next historical data download in queue. | 2020-06-17 12:21:17.003 HD Request # 19 | Downloading Intraday chart data for GGU20 to the file GGU20.scid. Service: eurex | 2020-06-17 12:21:17.003 HD Request # 19 | Download start date-time: 2020-06-17 10:52:10.000 | 2020-06-17 12:21:17.003 HD Request # 19 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2020-06-17 12:21:17.003 Socket (3) | Creating socket. | 2020-06-17 12:21:17.003 Socket (3) | Connecting to IP: 8.18.161.133. | 2020-06-17 12:21:17.003 Socket (1) | Socket gracefully closed by remote side. | 2020-06-17 12:21:17.920 Socket (1) | Closed. | 2020-06-17 12:21:17.920 Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 7056 | 2020-06-17 12:21:19.084 HD Request # 19 | Setting DTC encoding to Binary VLS | 2020-06-17 12:21:20.112 HD Request # 19 | Sending historical data logon request message. | 2020-06-17 12:21:20.112 HD Request # 19 | Requesting Intraday data. Start date-time: 2020-06-17 10:52:10. Record interval: 0. Symbol: GGU20 | 2020-06-17 12:21:20.130 HD Request # 19 | Decompressing data. | 2020-06-17 12:21:20.176 HD Request # 19 | Receiving Intraday data for GGU20 starting at 2020-06-17 10:52:10 | 2020-06-17 12:21:20.177 Socket (3) | CloseSocket call. | 2020-06-17 12:21:20.196 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-06-17 12:21:20.196 Historical data download thread signaled to stop. | 2020-06-17 12:21:20.196 HD Request # 19 | Timestamp of first Intraday data file record written: 2020-06-17 10:52:11 | 2020-06-17 12:21:20.196 HD Request # 19 | Received 2875 records from 2020-06-17 10:52:10.000 to 2020-06-17 12:21:15.007 (89.1 minutes) and wrote 2871 records for GGU20 | 2020-06-17 12:21:20.197 HD Request # 19 | Completion time: 3s | 2020-06-17 12:21:20.205 HD Request # 19 | Intraday data download complete for GGU20. Unique request ID: 19 | 2020-06-17 12:21:20.205 Removing historical data download ID 19. | 2020-06-17 12:21:20.205 Real-time Intraday chart data file updates started for GGU20 | 2020-06-17 12:21:20.205 Intraday chart data file opened for GGU20 | 2020-06-17 12:21:20.205 HD Request # 19 | Enabling Intraday chart updating for symbol. | 2020-06-17 12:21:20.205 Triggering next historical data download in queue. | 2020-06-17 12:21:20.205 Socket (3) | Socket gracefully closed by remote side. | 2020-06-17 12:21:20.224 Socket (3) | Closed. | 2020-06-17 12:21:20.224 |
| [2020-06-17 17:54:12] |
| |
|
Allow Support for Sierra Chart Data Feeds is disabled. | 2020-06-17 12:20:41.841
You need to enable: Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-17 18:32:59] |
| User315851 - Posts: 27 |
|
I am still not getting real-time data after I enabled "allow support for sierra chart data feeds" Reading Internal Order ID file. | 2020-06-17 13:29:20.264 Reading Trade Orders file. | 2020-06-17 13:29:20.369 Reading Trade Positions file. | 2020-06-17 13:29:20.370 Reading Account Balance file. | 2020-06-17 13:29:20.370 UDPListener (1448). Port 22904 | Listening on UDP port 22904. | 2020-06-17 13:29:20.389 Software version: 2115 64-bit | 2020-06-17 13:29:20.389 Primary Thread ID: 11208 | 2020-06-17 13:29:20.389 Usage end date: 2020-09-01 | 2020-06-17 13:29:20.389 Enabled for: Advanced Features 2. | 2020-06-17 13:29:20.389 Enabled for: Sierra Chart Historical Data Service. | 2020-06-17 13:29:20.389 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-06-17 13:29:20.389 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-06-17 13:29:20.389 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-17 13:29:20.389 Enabled for exchange: INDEXES_DATA_BARCHART | 2020-06-17 13:29:20.389 Enabled for exchange: Eurex Professional Feed, including Market Depth | 2020-06-17 13:29:20.389 Enabled for exchange: LIFFE Futures (Professional) | 2020-06-17 13:29:20.389 Enabled for exchange2: CME | 2020-06-17 13:29:20.389 Enabled for exchange2: CBOT | 2020-06-17 13:29:20.389 Enabled for exchange2: COMEX | 2020-06-17 13:29:20.389 Enabled for exchange2: NYMEX | 2020-06-17 13:29:20.389 Received 1 data feed usernames. | 2020-06-17 13:29:20.389 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-06-17 13:29:20.389 Current selected Data/Trading service: SC Data - All Services | 2020-06-17 13:29:20.389 Custom symbol settings values: enabled | 2020-06-17 13:29:20.389 Chart Update Interval: 500 | 2020-06-17 13:29:20.389 Intraday Data Storage Time Unit: 0 | 2020-06-17 13:29:20.389 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-06-17 13:29:20.389 2020-06-17 13:29:20 Local computer time | 2020-06-17 13:29:20.389 2020-06-17 18:29:20 Local computer time in UTC | 2020-06-17 13:29:20.389 2020-06-17 13:29:20 Local computer time in SC Time Zone | 2020-06-17 13:29:20.389 2020-06-17 18:29:18 Server time in UTC | 2020-06-17 13:29:20.389 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-06-17 13:29:20.389 Program path: C:\SierraChart\ | 2020-06-17 13:29:20.389 Data Files path: C:\SierraChart\Data\ | 2020-06-17 13:29:20.389 OS Version Number: 10.0 | 2020-06-17 13:29:20.389 Locale Setting: C | 2020-06-17 13:29:20.389 Allowed protected custom studies: | 2020-06-17 13:29:20.389 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-06-17 13:29:20.404 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-06-17 13:29:20.432 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-06-17 13:29:20.562 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-06-17 13:29:20.562 Received 5 login tokens. | 2020-06-17 13:29:20.834 Files to Open on Start up | Opening file: ExampleChartbook.cht | 2020-06-17 13:29:23.981 XAUUSD 1 Min #1 | Reloading chart. | 2020-06-17 13:29:23.992 XAUUSD Daily #2 | Reloading chart. | 2020-06-17 13:29:24.008 US30 1 Min #3 | Reloading chart. | 2020-06-17 13:29:24.020 USOil 1 Min #4 | Reloading chart. | 2020-06-17 13:29:24.034 ESU20 1 Min #5 | Reloading chart. | 2020-06-17 13:29:24.045 $INX Daily #6 | Reloading chart. | 2020-06-17 13:29:24.058 EURUSD Daily #7 | Reloading chart. | 2020-06-17 13:29:24.072 EURUSD 5 Min #8 | Reloading chart. | 2020-06-17 13:29:24.086 ESU20 #9 | Reloading chart. | 2020-06-17 13:29:24.100 ESU20 1 Min #10 | Reloading chart. | 2020-06-17 13:29:27.808 Symbol settings MD5 received. Request ID: 1. | 2020-06-17 13:29:27.854 Symbol settings are up-to-date for scdataallservices. | 2020-06-17 13:29:27.855 Using Bid/Ask average for last trade price for XAUUSD | 2020-06-17 13:29:28.208 Starting DelayedDownloadMonitoringTimer | 2020-06-17 13:29:28.208 Starting HDTimeoutTimer | 2020-06-17 13:29:28.208 Added historical Intraday data request for XAUUSD to the queue. | 2020-06-17 13:29:28.208 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2020-06-17 13:29:28.208 Triggering next historical data download in queue. | 2020-06-17 13:29:28.208 HD Request # 1 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2020-06-17 13:29:28.214 HD Request # 1 | Download start date-time: 2020-06-17 13:28:59.000 | 2020-06-17 13:29:28.214 HD Request # 1 | Using server: ds4.sierracharts.com port 10149 | 2020-06-17 13:29:28.214 Added historical Daily data request for XAUUSD to the queue. | 2020-06-17 13:29:28.222 Triggering next historical data download in queue. | 2020-06-17 13:29:28.222 Using Bid/Ask average for last trade price for US30 | 2020-06-17 13:29:28.228 Added historical Intraday data request for US30 to the queue. | 2020-06-17 13:29:28.229 Intraday data recording state for symbol US30 is set to download 'Pending'. | 2020-06-17 13:29:28.229 Triggering next historical data download in queue. | 2020-06-17 13:29:28.229 Using Bid/Ask average for last trade price for USOil | 2020-06-17 13:29:28.232 Added historical Intraday data request for USOil to the queue. | 2020-06-17 13:29:28.232 Intraday data recording state for symbol USOil is set to download 'Pending'. | 2020-06-17 13:29:28.232 Triggering next historical data download in queue. | 2020-06-17 13:29:28.232 Socket (1) | Creating socket. | 2020-06-17 13:29:28.238 Socket (1) | Connecting to IP: 192.81.56.146. | 2020-06-17 13:29:28.238 Starting DelayedDownloadMonitoringTimer | 2020-06-17 13:29:28.238 Starting HDTimeoutTimer | 2020-06-17 13:29:28.238 Added historical Daily data request for $INX to the queue. | 2020-06-17 13:29:28.238 Triggering next historical data download in queue. | 2020-06-17 13:29:28.238 HD Request # 2 | Downloading Historical Daily chart data for $INX. Starting date: 2020-06-12. Service: sp.index | 2020-06-17 13:29:28.245 HD Request # 2 | Requesting historical Daily data for $INX starting at 2020-06-11 | 2020-06-17 13:29:28.245 Mapping ESU20 to ESU20. Service code: cme | 2020-06-17 13:29:28.250 Added historical Intraday data request for ESU20 to the queue. | 2020-06-17 13:29:28.250 Intraday data recording state for symbol ESU20 is set to download 'Pending'. | 2020-06-17 13:29:28.250 Triggering next historical data download in queue. | 2020-06-17 13:29:28.250 Added historical Daily data request for EURUSD to the queue. | 2020-06-17 13:29:28.256 Triggering next historical data download in queue. | 2020-06-17 13:29:28.256 Using Bid/Ask average for last trade price for EURUSD | 2020-06-17 13:29:28.256 Added historical Intraday data request for EURUSD to the queue. | 2020-06-17 13:29:28.261 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2020-06-17 13:29:28.261 Triggering next historical data download in queue. | 2020-06-17 13:29:28.261 HD Request # 1 | Setting DTC encoding to Binary VLS | 2020-06-17 13:29:28.326 HD Request # 1 | Sending historical data logon request message. | 2020-06-17 13:29:28.326 HD Request # 1 | Requesting Intraday data. Start date-time: 2020-06-17 13:28:59. Record interval: 0. Symbol: XAUUSD | 2020-06-17 13:29:28.842 HD Request # 1 | Decompressing data. | 2020-06-17 13:29:28.869 HD Request # 1 | Receiving Intraday data for XAUUSD starting at 2020-06-17 13:28:59 | 2020-06-17 13:29:28.869 Socket (1) | CloseSocket call. | 2020-06-17 13:29:28.870 HD Request # 1 | Historical data for XAUUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2020-06-17 13:29:28.870 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-17 13:29:28.870 Historical data download thread signaled to stop. | 2020-06-17 13:29:28.870 HD Request # 1 | Timestamp of first Intraday data file record written: 2020-06-17 13:28:59 | 2020-06-17 13:29:28.870 HD Request # 1 | Received 77 records from 2020-06-17 13:28:59.000 to 2020-06-17 13:29:26.003 (27.0 seconds) and wrote 75 records for XAUUSD | 2020-06-17 13:29:28.871 HD Request # 1 | Completion time: 0s | 2020-06-17 13:29:28.879 HD Request # 1 | Intraday data download complete for XAUUSD. Unique request ID: 1 | 2020-06-17 13:29:28.879 Removing historical data download ID 1. | 2020-06-17 13:29:28.879 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2020-06-17 13:29:28.879 Triggering next historical data download in queue. | 2020-06-17 13:29:28.880 HD Request # 3 | Downloading Historical Daily chart data for XAUUSD. Starting date: 2020-06-15. Service: fxcm | 2020-06-17 13:29:28.883 HD Request # 3 | Using server: ds12.sierracharts.com port 10150 | 2020-06-17 13:29:28.883 Socket (3) | Creating socket. | 2020-06-17 13:29:28.901 Socket (3) | Connecting to IP: 204.15.197.14. | 2020-06-17 13:29:28.901 Socket (1) | Socket gracefully closed by remote side. | 2020-06-17 13:29:28.921 Socket (1) | Closed. | 2020-06-17 13:29:28.922 HD Request # 3 | Setting DTC encoding to Binary VLS | 2020-06-17 13:29:29.002 HD Request # 3 | Sending historical data logon request message. | 2020-06-17 13:29:29.002 HD Request # 2 | Receiving historical Daily data for $INX starting at 2020-06-12 | 2020-06-17 13:29:29.418 HD Request # 2 | Writing historical Daily data to the file $INX.dly | 2020-06-17 13:29:29.419 HD Request # 3 | Requesting historical Daily data starting at 2020-06-15. | 2020-06-17 13:29:29.519 HD Request # 2 | Received 4 records from 2020-06-12 00:00:00 to 2020-06-16 00:00:00 (5.0 days) and wrote 3 records for $INX | 2020-06-17 13:29:29.547 HD Request # 2 | Completion time: 0s | 2020-06-17 13:29:29.555 HD Request # 2 | Daily data download complete for $INX. Unique request ID: 5 | 2020-06-17 13:29:29.555 Removing historical data download ID 5. | 2020-06-17 13:29:29.555 Triggering next historical data download in queue. | 2020-06-17 13:29:29.555 HD Request # 3 | Decompressing data. | 2020-06-17 13:29:29.558 HD Request # 3 | Receiving historical Daily data for XAUUSD starting at 2020-06-15 | 2020-06-17 13:29:29.558 HD Request # 3 | Writing historical Daily data to the file XAUUSD.dly | 2020-06-17 13:29:29.559 $INX Daily #6 | Reloading chart. | 2020-06-17 13:29:29.563 Socket (3) | CloseSocket call. | 2020-06-17 13:29:29.591 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-06-17 13:29:29.591 Socket (3) | Socket gracefully closed by remote side. | 2020-06-17 13:29:29.630 Socket (3) | Closed. | 2020-06-17 13:29:29.630 Historical data download thread signaled to stop. | 2020-06-17 13:29:29.673 HD Request # 3 | Received 3 records from 2020-06-15 00:00:00 to 2020-06-17 00:00:00 (3.0 days) and wrote 3 records for XAUUSD | 2020-06-17 13:29:29.673 HD Request # 3 | Completion time: 0s | 2020-06-17 13:29:29.673 HD Request # 3 | Daily data download complete for XAUUSD. Unique request ID: 2 | 2020-06-17 13:29:29.673 Removing historical data download ID 2. | 2020-06-17 13:29:29.673 Triggering next historical data download in queue. | 2020-06-17 13:29:29.673 HD Request # 4 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2020-06-17 13:29:29.673 HD Request # 4 | Download start date-time: 2020-06-17 13:28:59.000 | 2020-06-17 13:29:29.674 HD Request # 4 | Using server: ds3.sierracharts.com port 10149 | 2020-06-17 13:29:29.674 Socket (1) | Creating socket. | 2020-06-17 13:29:29.705 Socket (1) | Connecting to IP: 65.182.172.42. | 2020-06-17 13:29:29.705 HD Request # 4 | Setting DTC encoding to Binary VLS | 2020-06-17 13:29:29.786 HD Request # 4 | Sending historical data logon request message. | 2020-06-17 13:29:29.786 HD Request # 4 | Requesting Intraday data. Start date-time: 2020-06-17 13:28:59. Record interval: 0. Symbol: US30 | 2020-06-17 13:29:29.803 HD Request # 4 | Decompressing data. | 2020-06-17 13:29:29.823 HD Request # 4 | Receiving Intraday data for US30 starting at 2020-06-17 13:28:59 | 2020-06-17 13:29:29.823 Socket (1) | CloseSocket call. | 2020-06-17 13:29:29.824 HD Request # 4 | Historical data for US30 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2020-06-17 13:29:29.824 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-17 13:29:29.824 Historical data download thread signaled to stop. | 2020-06-17 13:29:29.824 HD Request # 4 | Timestamp of first Intraday data file record written: 2020-06-17 13:29:00 | 2020-06-17 13:29:29.824 HD Request # 4 | Received 100 records from 2020-06-17 13:28:59.000 to 2020-06-17 13:29:26.001 (27.0 seconds) and wrote 99 records for US30 | 2020-06-17 13:29:29.824 HD Request # 4 | Completion time: 0s | 2020-06-17 13:29:29.831 HD Request # 4 | Intraday data download complete for US30. Unique request ID: 3 | 2020-06-17 13:29:29.831 Removing historical data download ID 3. | 2020-06-17 13:29:29.831 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2020-06-17 13:29:29.831 Triggering next historical data download in queue. | 2020-06-17 13:29:29.831 HD Request # 5 | Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm | 2020-06-17 13:29:29.831 HD Request # 5 | Download start date-time: 2020-06-17 13:28:59.000 | 2020-06-17 13:29:29.832 HD Request # 5 | Using server: ds4.sierracharts.com port 10150 | 2020-06-17 13:29:29.832 Socket (3) | Creating socket. | 2020-06-17 13:29:29.832 Socket (3) | Connecting to IP: 192.81.56.146. | 2020-06-17 13:29:29.832 SC Data - All Services | Connected to data server. | 2020-06-17 13:29:29.838 Triggering next historical data download in queue. | 2020-06-17 13:29:29.838 Triggering next historical data download in queue. | 2020-06-17 13:29:29.838 Triggering next historical data download in queue. | 2020-06-17 13:29:29.838 Triggering next historical data download in queue. | 2020-06-17 13:29:29.838 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2020-06-17 13:29:29.840 Socket (1) | Socket gracefully closed by remote side. | 2020-06-17 13:29:29.854 Socket (1) | Closed. | 2020-06-17 13:29:29.854 HD Request # 5 | Setting DTC encoding to Binary VLS | 2020-06-17 13:29:29.925 HD Request # 5 | Sending historical data logon request message. | 2020-06-17 13:29:29.925 Using Bid/Ask average for last trade price for XAUUSD | 2020-06-17 13:29:29.983 SC DTC Data with Market Depth | Starting real-time market data updates for: XAUUSD. ID: 1 Service code: fxcm | 2020-06-17 13:29:29.983 SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 10048 | 2020-06-17 13:29:29.983 SC DTC Data with Market Depth | Requesting security definition data for: XAUUSD. ID: 1 | 2020-06-17 13:29:29.983 Added historical Intraday data request for XAUUSD to the queue. | 2020-06-17 13:29:29.983 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2020-06-17 13:29:29.983 Triggering next historical data download in queue. | 2020-06-17 13:29:29.983 DTC Client socket (1) | Creating socket. | 2020-06-17 13:29:29.983 DTC Client socket (1) | Connecting to IP: 192.81.56.146. | 2020-06-17 13:29:29.983 XAUUSD[M] Daily #2 | Reloading chart. | 2020-06-17 13:29:29.998 Using Bid/Ask average for last trade price for US30 | 2020-06-17 13:29:30.012 SC DTC Data with Market Depth | Starting real-time market data updates for: US30. ID: 2 Service code: fxcm | 2020-06-17 13:29:30.012 SC DTC Data with Market Depth | Requesting security definition data for: US30. ID: 2 | 2020-06-17 13:29:30.012 Added historical Intraday data request for US30 to the queue. | 2020-06-17 13:29:30.013 Intraday data recording state for symbol US30 is set to download 'Pending'. | 2020-06-17 13:29:30.013 Triggering next historical data download in queue. | 2020-06-17 13:29:30.013 SC DTC Data with Market Depth | Connected to server. | 2020-06-17 13:29:30.026 SC DTC Data with Market Depth | Starting socket receive thread. | 2020-06-17 13:29:30.026 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2020-06-17 13:29:30.026 Using Bid/Ask average for last trade price for USOil | 2020-06-17 13:29:30.034 SC DTC Data with Market Depth | Starting real-time market data updates for: USOil. ID: 3 Service code: fxcm | 2020-06-17 13:29:30.035 SC DTC Data with Market Depth | Requesting security definition data for: USOil. ID: 3 | 2020-06-17 13:29:30.035 Mapping ESU20 to ESU20. Service code: cme | 2020-06-17 13:29:30.089 SC Data - All Services | Starting real-time market data updates for: ESU20 (ESU20). ID: 4 Service code: cme | 2020-06-17 13:29:30.090 SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 443 | 2020-06-17 13:29:30.090 SC Data - All Services | Requesting security definition data for: ESU20 (ESU20). ID: 4 | 2020-06-17 13:29:30.090 SC Data - All Services | Starting real-time market data updates for: $INX. ID: 5 Service code: sp.index | 2020-06-17 13:29:30.094 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: $INX | 2020-06-17 13:29:30.094 SC Data - All Services | Requesting security definition data for: $INX. ID: 5 | 2020-06-17 13:29:30.094 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2020-06-17 13:29:30.098 SC DTC Data with Market Depth | Sending logon request message. | 2020-06-17 13:29:30.098 Using Bid/Ask average for last trade price for EURUSD | 2020-06-17 13:29:30.098 SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 6 Service code: fxcm | 2020-06-17 13:29:30.098 SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 6 | 2020-06-17 13:29:30.098 DTC Client socket (2) | Creating socket. | 2020-06-17 13:29:30.124 DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2020-06-17 13:29:30.124 SC Data - All Services | Connected to server. | 2020-06-17 13:29:30.146 SC Data - All Services | Starting socket receive thread. | 2020-06-17 13:29:30.146 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-06-17 13:29:30.146 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-06-17 13:29:30.190 SC Data - All Services | Sending logon request message. | 2020-06-17 13:29:30.190 HD Request # 5 | Requesting Intraday data. Start date-time: 2020-06-17 13:28:59. Record interval: 0. Symbol: USOil | 2020-06-17 13:29:30.439 HD Request # 5 | Decompressing data. | 2020-06-17 13:29:30.463 HD Request # 5 | Receiving Intraday data for USOil starting at 2020-06-17 13:28:59 | 2020-06-17 13:29:30.477 Socket (3) | CloseSocket call. | 2020-06-17 13:29:30.478 HD Request # 5 | Re-requesting historical data for USOil to get the latest data since the download was started while not connected to primary service. | 2020-06-17 13:29:30.478 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-06-17 13:29:30.478 Added historical Intraday data request for USOil to the queue. | 2020-06-17 13:29:30.478 Intraday data recording state for symbol USOil is set to download 'Pending'. | 2020-06-17 13:29:30.478 Triggering next historical data download in queue. | 2020-06-17 13:29:30.478 Historical data download thread signaled to stop. | 2020-06-17 13:29:30.478 HD Request # 5 | Timestamp of first Intraday data file record written: 2020-06-17 13:28:59 | 2020-06-17 13:29:30.479 HD Request # 5 | Received 733 records from 2020-06-17 13:28:59.000 to 2020-06-17 13:29:28.004 (29.0 seconds) and wrote 723 records for USOil | 2020-06-17 13:29:30.479 HD Request # 5 | Completion time: 0s | 2020-06-17 13:29:30.488 Delaying start of download for USOil | 2020-06-17 13:29:30.488 Socket (3) | Socket gracefully closed by remote side. | 2020-06-17 13:29:30.517 Socket (3) | Closed. | 2020-06-17 13:29:30.517 ESU20[M] 1 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-06-17 13:29:30.603 SC DTC Data with Market Depth | Received logon response. | 2020-06-17 13:29:30.609 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2020-06-17 13:29:30.609 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2020-06-17 13:29:30.609 SC DTC Data with Market Depth | Successfully connected. | 2020-06-17 13:29:30.609 SC DTC Data with Market Depth | Trading is not supported. | 2020-06-17 13:29:30.609 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2020-06-17 13:29:30.609 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: US30 | 2020-06-17 13:29:30.609 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USOil | 2020-06-17 13:29:30.609 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XAUUSD | 2020-06-17 13:29:30.609 SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2020-06-17 13:29:30.665 SC DTC Data with Market Depth | Received security definition for symbol US30 | 2020-06-17 13:29:30.665 SC DTC Data with Market Depth | Received security definition for symbol USOil | 2020-06-17 13:29:30.665 SC DTC Data with Market Depth | Received security definition for symbol XAUUSD | 2020-06-17 13:29:30.665 SC Data - All Services | Received logon response. | 2020-06-17 13:29:30.800 SC Data - All Services | Server Name: SC Realtime Server. | 2020-06-17 13:29:30.800 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-06-17 13:29:30.800 SC Data - All Services | Successfully connected. | 2020-06-17 13:29:30.800 SC Data - All Services | Trading is not supported. | 2020-06-17 13:29:30.800 SC Data - All Services | Restarting real-time data updates for symbol: ESU20 -> ESU20 | 2020-06-17 13:29:30.800 SC Data - All Services | Received security definition for symbol ESU20 | 2020-06-17 13:29:30.830 IMM20 1 Day #1 | Reloading chart. | 2020-06-17 13:29:33.501 IMU20 1 Day #6 | Reloading chart. | 2020-06-17 13:29:33.542 IMZ20 1 Day #2 | Reloading chart. | 2020-06-17 13:29:33.593 IMH21 1 Day #3 | Reloading chart. | 2020-06-17 13:29:33.640 IMM21 1 Day #4 | Reloading chart. | 2020-06-17 13:29:33.690 IMU21 1 Day #7 | Reloading chart. | 2020-06-17 13:29:33.752 IMZ21 1 Day #5 | Reloading chart. | 2020-06-17 13:29:33.841 IMH22 1 Day #8 | Reloading chart. | 2020-06-17 13:29:33.894 IMM22 1 Day #9 | Reloading chart. | 2020-06-17 13:29:33.945 GGU20 60 Min #10 | Reloading chart. | 2020-06-17 13:29:34.000 Mapping IMM20 to IMM20. Service code: liffe | 2020-06-17 13:29:34.083 SC Data - All Services | Starting real-time market data updates for: IMM20 (IMM20). ID: 7 Service code: liffe | 2020-06-17 13:29:34.083 SC Data - All Services | Using username 0 | 2020-06-17 13:29:34.083 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2020-06-17 13:29:34.083 SC Data - All Services | Requesting security definition data for: IMM20 (IMM20). ID: 7 | 2020-06-17 13:29:34.083 Added historical Intraday data request for IMM20 to the queue. | 2020-06-17 13:29:34.083 Intraday data recording state for symbol IMM20 is set to download 'Pending'. | 2020-06-17 13:29:34.083 Triggering next historical data download in queue. | 2020-06-17 13:29:34.083 Mapping IMU20 to IMU20. Service code: liffe | 2020-06-17 13:29:34.084 SC Data - All Services | Starting real-time market data updates for: IMU20 (IMU20). ID: 8 Service code: liffe | 2020-06-17 13:29:34.084 SC Data - All Services | Requesting security definition data for: IMU20 (IMU20). ID: 8 | 2020-06-17 13:29:34.084 Added historical Intraday data request for IMU20 to the queue. | 2020-06-17 13:29:34.084 Intraday data recording state for symbol IMU20 is set to download 'Pending'. | 2020-06-17 13:29:34.084 Triggering next historical data download in queue. | 2020-06-17 13:29:34.084 Mapping IMZ20 to IMZ20. Service code: liffe | 2020-06-17 13:29:34.088 SC Data - All Services | Starting real-time market data updates for: IMZ20 (IMZ20). ID: 9 Service code: liffe | 2020-06-17 13:29:34.089 SC Data - All Services | Requesting security definition data for: IMZ20 (IMZ20). ID: 9 | 2020-06-17 13:29:34.089 Added historical Intraday data request for IMZ20 to the queue. | 2020-06-17 13:29:34.089 Intraday data recording state for symbol IMZ20 is set to download 'Pending'. | 2020-06-17 13:29:34.089 Triggering next historical data download in queue. | 2020-06-17 13:29:34.089 DTC Client socket (3) | Creating socket. | 2020-06-17 13:29:34.105 DTC Client socket (3) | Connecting to IP: 8.18.161.135. | 2020-06-17 13:29:34.105 Mapping IMH21 to IMH21. Service code: liffe | 2020-06-17 13:29:34.125 SC Data - All Services | Starting real-time market data updates for: IMH21 (IMH21). ID: 10 Service code: liffe | 2020-06-17 13:29:34.125 SC Data - All Services | Requesting security definition data for: IMH21 (IMH21). ID: 10 | 2020-06-17 13:29:34.125 Added historical Intraday data request for IMH21 to the queue. | 2020-06-17 13:29:34.125 Intraday data recording state for symbol IMH21 is set to download 'Pending'. | 2020-06-17 13:29:34.125 Triggering next historical data download in queue. | 2020-06-17 13:29:34.125 SC Data - All Services | Connected to server. | 2020-06-17 13:29:34.138 SC Data - All Services | Starting socket receive thread. | 2020-06-17 13:29:34.138 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-06-17 13:29:34.138 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-06-17 13:29:34.178 SC Data - All Services | Sending logon request message. | 2020-06-17 13:29:34.178 Mapping IMM21 to IMM21. Service code: liffe | 2020-06-17 13:29:34.187 SC Data - All Services | Starting real-time market data updates for: IMM21 (IMM21). ID: 11 Service code: liffe | 2020-06-17 13:29:34.188 SC Data - All Services | Requesting security definition data for: IMM21 (IMM21). ID: 11 | 2020-06-17 13:29:34.188 Added historical Intraday data request for IMM21 to the queue. | 2020-06-17 13:29:34.188 Intraday data recording state for symbol IMM21 is set to download 'Pending'. | 2020-06-17 13:29:34.188 Triggering next historical data download in queue. | 2020-06-17 13:29:34.188 SC Data - All Services | Received logon response. | 2020-06-17 13:29:34.230 SC Data - All Services | Server Name: SC Real-Time Server. | 2020-06-17 13:29:34.231 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-06-17 13:29:34.231 SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, Date Time Of Last Edit: 2020-06-17 18:46:04
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| [2020-06-17 19:37:10] |
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SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, You are getting the same error.We thought the changing the account name should resolve this but there are couple of possibilities as to why not. One of them would require a technical review by us. So you are just literally legally prevented from gaining access to your other installation of Sierra Chart in order to disconnect it? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-17 19:37:44
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| [2020-06-17 19:44:36] |
| User315851 - Posts: 27 |
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You need to do a mass disconnect and I log back in, or come up with another solution. You guys enforced this on 3/1 of this year, in the middle of the pandemic. I cannot believe this was done in a situation like this. While I understand only 1 login per user, there has to be a much better way to manage this situation. Come up with a solution. I need real-time data.
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| [2020-06-18 15:57:24] |
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I cannot believe this was done in a situation like this. We have no choice this. You need to contact the exchange about this. They set the rules.We have a solution to this, and it involves blocking the IP address from your other system. But we cannot get to this until after the close today. But we find it very hard to believe you cannot go to your other location and disconnect Sierra Chart. You cannot be physically prevented from doing that. This is not making any sense to us. This situation is winding down: This is not possible for me at this time due to the COVID-19 pandemic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-18 15:57:42
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| [2020-06-19 00:26:58] |
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Regarding blocking the IP address, as we began to think about what we need to do for that, we realize that is not practical and is not a workable solution. You really need to access that installation of Sierra Chart and close it down. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-06 14:49:47] |
| User887126 - Posts: 66 |
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SC team, Is there a different solution to this issue as of today? if i need to remotely disconnect, is it possible? |
| [2022-12-06 16:11:14] |
| John - SC Support - Posts: 36350 |
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We do not have a solution to this. You need to access the other computer and exit Sierra Chart.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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