Support Board
Date/Time: Sat, 30 Nov 2024 10:44:05 +0000
Post From: How to disable more than one connection?
| [2020-06-17 00:55:03] |
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There is a method that can be used to resolve this and that is by changing the Sierra Chart Account Name but this is a last resort. Let us know if you want us to do that. Please start an account support ticket letting us know the new account name: https://www.sierrachart.com/usercp.php?page=SupportTickets And we do apologize for the delay here. Also please understand, we are just enforcing market data rules by exchanges and Sierra Chart does not allow stealing connections. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |