Support Board
Date/Time: Sat, 30 Nov 2024 10:33:52 +0000
Post From: How to disable more than one connection?
| [2020-06-18 15:57:24] |
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I cannot believe this was done in a situation like this. We have no choice this. You need to contact the exchange about this. They set the rules.We have a solution to this, and it involves blocking the IP address from your other system. But we cannot get to this until after the close today. But we find it very hard to believe you cannot go to your other location and disconnect Sierra Chart. You cannot be physically prevented from doing that. This is not making any sense to us. This situation is winding down: This is not possible for me at this time due to the COVID-19 pandemic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-18 15:57:42
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