Support Board
Date/Time: Thu, 16 Jan 2025 22:02:31 +0000
Sierra x IB data sync issue
View Count: 1249
| [2017-11-13 19:21:49] |
| User513647 - Posts: 28 |
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Hello, I'm having troubles with synchronizing data in the Sierra chart and IB (interactive brokers). Please see attachments for more details. Unfortunately sometimes the differencies are much bigger and sometimes I do even have a feeling it gets stuck in Sierra and it doesnt show any new data (Actual data are only at the axact time when I open the application). Can you please advise/help what settings should I check or what can be the issue? Thank you in advance, Hana |
 adro sierra.jpg / V - Attached On 2017-11-13 19:19:12 UTC - Size: 84.03 KB - 431 views Attachment Deleted. |
| [2017-11-13 19:41:21] |
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First, use a more complete symbol specification which includes the Exchange to make sure you are going to receive the current data from Interactive Brokers TWS. Refer to: https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock Also refer to this page: Historical Chart Prices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-14 17:01:47] |
| User513647 - Posts: 28 |
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Hello, unfortunately the issue still persists. I even tried to reinstal the whole Sierra chart as well, but no joy. The issue seems to be general. My data´s are not sync at all with IB even though connection has been established. Please see the below printscreen. TO be honest IDK if I made some settings on my Sierra account but maybe message log can help you a bit? Thank you |
| Clipboard01.jpg / V - Attached On 2017-11-14 17:01:01 UTC - Size: 328.62 KB - 305 views |
| [2017-11-14 18:01:39] |
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I even tried to reinstal the whole Sierra chart as well, but no joy. Do not do this. It is just a waste of time.It is not related to the issue at all. Refer to help topic 6.2: http://www.sierrachart.com/index.php?page=doc/helpdetails6.html#h6.2 After that if you still have a problem provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-14 19:50:25] |
| User513647 - Posts: 28 |
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Reading Internal Order ID file. | 2017-11-14 20:21:05 Reading Trade Orders file. | 2017-11-14 20:21:05 Reading Trade Positions file. | 2017-11-14 20:21:05 Listening on UDP port 22904. | 2017-11-14 20:21:05 Software version: 1641 | 2017-11-14 20:21:05 Usage end date: 2018-02-13 | 2017-11-14 20:21:05 Enabled for: Advanced Features. | 2017-11-14 20:21:05 Enabled for: Sierra Chart Historical Data Service. | 2017-11-14 20:21:05 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-11-14 20:21:05 Current selected Data/Trading service: Interactive Brokers | 2017-11-14 20:21:05 Chart Update Interval: 500 | 2017-11-14 20:21:05 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2017-11-14 20:21:05 2017-11-14 20:21:10 Local computer time | 2017-11-14 20:21:05 2017-11-14 19:21:10 Local computer time in UTC | 2017-11-14 20:21:05 2017-11-14 20:21:10 Local computer time in SC Time Zone | 2017-11-14 20:21:05 2017-11-14 19:21:06 Server time in UTC | 2017-11-14 20:21:05 Local computer UTC time and Server UTC time difference: 3 seconds. | 2017-11-14 20:21:05 Program path: C:\SierraChart\ | 2017-11-14 20:21:05 Data Files path: C:\SierraChart\Data\ | 2017-11-14 20:21:05 OS Version Number: 10.0 | 2017-11-14 20:21:05 Locale Setting: C | 2017-11-14 20:21:05 Checking for new symbol settings for service code ib | 2017-11-14 20:21:05 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-11-14 20:21:05 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-11-14 20:21:05 Symbol settings are up-to-date for ib | 2017-11-14 20:21:11 Received 5 login tokens. | 2017-11-14 20:21:11 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2017-11-14 20:21:12 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2017-11-14 20:21:12 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-11-14 20:21:16 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2017-11-14 20:21:16 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-11-14 20:21:16 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-14 20:21:16 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-11-14 20:21:16 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2017-11-14 20:21:16 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2017-11-14 20:21:16 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2017-11-14 20:21:16 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-14 20:21:16 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2017-11-14 20:21:16 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2017-11-14 20:21:18 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2017-11-14 20:21:18 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2017-11-14 20:21:18 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-14 20:21:18 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2017-11-14 20:21:18 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-11-14 20:21:21 Socket (6) | Creating socket. | 2017-11-14 20:21:21 Socket (6) | Connecting to IP: 127.0.0.1. | 2017-11-14 20:21:21 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-11-14 20:21:21 Interactive Brokers | TWS server version: 76 | 2017-11-14 20:21:21 Interactive Brokers | Connected. Waiting for account information. | 2017-11-14 20:21:21 IB Account information received. | 2017-11-14 20:21:21 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2017-11-14 20:21:21 Interactive Brokers | Connected to Live account. | 2017-11-14 20:21:21 Interactive Brokers | Year-Month last connected to Live account: 2017-11 | 2017-11-14 20:21:21 Interactive Brokers | Connected to data and trading server. | 2017-11-14 20:21:21 Next valid order ID: 18 | 2017-11-14 20:21:21 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2017-11-14 20:21:21 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2017-11-14 20:21:21 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2017-11-14 20:21:21 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2017-11-14 20:21:21 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2017-11-14 20:21:21 Next valid order ID: 18 | 2017-11-14 20:21:21 IB Account information received. | 2017-11-14 20:21:21 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2017-11-14 20:21:21 Interactive Brokers | Connected to Live account. | 2017-11-14 20:21:21 Interactive Brokers | Year-Month last connected to Live account: 2017-11 | 2017-11-14 20:21:21 Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U417* | 2017-11-14 20:21:26 Interactive Brokers | Received Trade Positions download end message for account U417* | 2017-11-14 20:21:26 EURUSD Daily #1 | Reloading chart. | 2017-11-14 20:21:40 EURUSD 1 Min #2 | Reloading chart. | 2017-11-14 20:21:40 EURUSD Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EURUSD.dly | 2017-11-14 20:21:40 EURUSD 1 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EURUSD.scid | 2017-11-14 20:21:40 Using Bid/Ask average for last trade price for EURUSD | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 1 | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 443 | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 1 | 2017-11-14 20:21:41 HD Request # 2 | Downloading Historical Daily chart data for EURUSD. Starting date: 1967-11-15. Service: fxcm | 2017-11-14 20:21:41 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-11-14 20:21:41 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2017-11-14 20:21:41 DTC Client socket (7) | Creating socket. | 2017-11-14 20:21:41 DTC Client socket (7) | Connecting to IP: 192.81.56.146. | 2017-11-14 20:21:41 Socket (8) | Creating socket. | 2017-11-14 20:21:41 Socket (8) | Connecting to IP: 192.81.56.146. | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Connected to server. | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Starting socket receive thread. | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Sending Encoding Request to server | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Sending logon request message. | 2017-11-14 20:21:41 HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-11-14 20:21:41 HD Request # 2 | Sending historical data logon request message. | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Received logon response. | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Successfully connected. | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Trading is not supported. | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2017-11-14 20:21:41 HD Request # 2 | Requesting historical Daily data starting at 1967-11-15. | 2017-11-14 20:21:41 SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2017-11-14 20:21:41 HD Request # 2 | Decompressing data. | 2017-11-14 20:21:41 HD Request # 2 | Receiving historical Daily data for EURUSD starting at 2007-12-03 | 2017-11-14 20:21:42 HD Request # 2 | Writing historical Daily data to the file EURUSD.dly | 2017-11-14 20:21:42 Socket (8) | Initiating close of socket by core. | 2017-11-14 20:21:42 Socket (8) | Shutdown started. Waiting for graceful close. | 2017-11-14 20:21:42 Historical data download thread signaled to stop. | 2017-11-14 20:21:42 HD Request # 2 | Received 2584 records from 2007-12-03 00:00:00 to 2017-11-14 00:00:00 (10.0 years) and wrote 2584 records for EURUSD | 2017-11-14 20:21:42 HD Request # 2 | Daily download COMPLETE for EURUSD. Completion time: 2s. Unique request ID: 1 | 2017-11-14 20:21:42 Removed historical data download ID 1 | 2017-11-14 20:21:42 Delaying start of download for EURUSD | 2017-11-14 20:21:42 Socket (8) | Socket gracefully closed by remote side. | 2017-11-14 20:21:42 Socket (8) | Closed. | 2017-11-14 20:21:42 EURUSD [M] Daily #1 | Reloading chart. | 2017-11-14 20:21:42 HD Request # 3 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2017-11-14 20:21:46 Compressing file: C:\SierraChart\Data\EURUSD.scid. This may take a while. | 2017-11-14 20:21:46 HD Request # 3 | Download start date-time: 2017-05-12 21:21:46.000 | 2017-11-14 20:21:46 HD Request # 3 | Using server: ds3.sierracharts.com port 10150 | 2017-11-14 20:21:46 Socket (9) | Creating socket. | 2017-11-14 20:21:46 Socket (9) | Connecting to IP: 65.182.172.42. | 2017-11-14 20:21:46 HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-11-14 20:21:47 HD Request # 3 | Sending historical data logon request message. | 2017-11-14 20:21:47 HD Request # 3 | Requesting Intraday data. Start date-time: 2017-05-12 21:21:46. Record interval: 1. Symbol: EURUSD | 2017-11-14 20:21:47 HD Request # 3 | Decompressing data. | 2017-11-14 20:21:47 HD Request # 3 | Receiving Intraday data for EURUSD starting at 2017-05-12 21:21:48 | 2017-11-14 20:21:48 HD Request # 3 | Timestamp of first Intraday data file record written: 2017-05-12 21:21:48 | 2017-11-14 20:21:48 EURUSD Daily #2 | Reloading chart. | 2017-11-14 20:22:59 GE [M] Daily #2 | Reloading chart. | 2017-11-14 20:23:55 GE [M] Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\GE.dly | 2017-11-14 20:23:55 Interactive Brokers | Using primary service for historical data for GE | 2017-11-14 20:23:56 Interactive Brokers | Starting real-time market data updates for: GE. ID: 2 | 2017-11-14 20:23:56 Interactive Brokers | Subscribing to Symbol: GE, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:23:56 Interactive Brokers | Requesting security definition data for: GE. ID: 2 | 2017-11-14 20:23:56 HD Request # 4 | Downloading Historical Daily chart data for GE. Starting date: 1967-11-15. Service: ib | 2017-11-14 20:23:56 HD Request # 4 | Requesting 365 days of historical Daily data for GE with end date 2017-11-14 | 2017-11-14 20:23:56 Symbol Error - GE is unknown, unavailable, or improperly formatted. The contract description specified for GE is ambiguous; you must specify the currency. | 2017-11-14 20:23:56 Socket (9) | Initiating close of socket by core. | 2017-11-14 20:24:37 Historical data download thread signaled to stop. | 2017-11-14 20:24:37 Socket (9) | Shutdown started. Waiting for graceful close. | 2017-11-14 20:24:37 HD Request # 3 | Received 5839367 records from 2017-05-12 21:21:48 to 2017-11-14 20:24:30 (186.0 days) and wrote 5839367 records for EURUSD | 2017-11-14 20:24:37 HD Request # 3 | Intraday download COMPLETE for EURUSD. Completion time: 2m 51s. Unique request ID: 2 | 2017-11-14 20:24:37 Removed historical data download ID 2 | 2017-11-14 20:24:37 Real-time Intraday chart data file updates started for EURUSD | 2017-11-14 20:24:37 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid | 2017-11-14 20:24:37 Intraday chart data file opened for EURUSD | 2017-11-14 20:24:37 Socket (9) | Socket gracefully closed by remote side. | 2017-11-14 20:24:37 Socket (9) | Closed. | 2017-11-14 20:24:37 HD Request # 4 | Error downloading historical Daily data for GE. The download timed out. | 2017-11-14 20:26:56 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GE | 2017-11-14 20:26:56 HD Request # 4 | Daily download COMPLETE for GE. Completion time: 3m. Unique request ID: 3 | 2017-11-14 20:26:56 Removed historical data download ID 3 | 2017-11-14 20:26:56 GE Daily #2 | Reloading chart. | 2017-11-14 20:26:56 GE Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\GE.dly | 2017-11-14 20:26:56 ADRO Daily #1 | Reloading chart. | 2017-11-14 20:30:26 TEVA 0.20 Range #2 | Reloading chart. | 2017-11-14 20:30:26 STX Daily #3 | Reloading chart. | 2017-11-14 20:30:26 WFC Weekly #4 | Reloading chart. | 2017-11-14 20:30:26 TEF 0.10 Range #5 | Reloading chart. | 2017-11-14 20:30:26 QCOM Daily #6 | Reloading chart. | 2017-11-14 20:30:26 CWCO Weekly #8 | Reloading chart. | 2017-11-14 20:30:26 QCOM Daily #14 | Reloading chart. | 2017-11-14 20:30:26 M 1 Min #7 | Reloading chart. | 2017-11-14 20:30:26 Interactive Brokers | Starting real-time market data updates for: ADRO. ID: 4 | 2017-11-14 20:30:26 Interactive Brokers | Subscribing to Symbol: ADRO, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:30:26 Interactive Brokers | Requesting security definition data for: ADRO. ID: 4 | 2017-11-14 20:30:26 HD Request # 5 | Downloading Historical Daily chart data for ADRO. Starting date: 2017-11-13. Service: equities.us | 2017-11-14 20:30:26 HD Request # 5 | Requesting historical Daily data for ADRO starting at 2017-11-12 | 2017-11-14 20:30:26 HTTP connection to ds01.ddfplus.com:80 (13) | Creating socket. | 2017-11-14 20:30:26 HTTP connection to ds01.ddfplus.com:80 (13) | Connecting to IP: 8.18.161.123. | 2017-11-14 20:30:26 Interactive Brokers | Starting real-time market data updates for: TEVA. ID: 5 | 2017-11-14 20:30:26 Interactive Brokers | Subscribing to Symbol: TEVA, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:30:26 Interactive Brokers | Requesting security definition data for: TEVA. ID: 5 | 2017-11-14 20:30:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: TEVA | 2017-11-14 20:30:26 Intraday data recording state for symbol TEVA is set to download 'Pending'. | 2017-11-14 20:30:26 Delaying start of download for TEVA | 2017-11-14 20:30:26 Interactive Brokers | Starting real-time market data updates for: STX. ID: 6 | 2017-11-14 20:30:26 Interactive Brokers | Subscribing to Symbol: STX, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:30:26 Interactive Brokers | Requesting security definition data for: STX. ID: 6 | 2017-11-14 20:30:26 Interactive Brokers | Starting real-time market data updates for: WFC. ID: 7 | 2017-11-14 20:30:26 Interactive Brokers | Subscribing to Symbol: WFC, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:30:26 Interactive Brokers | Requesting security definition data for: WFC. ID: 7 | 2017-11-14 20:30:26 Interactive Brokers | Starting real-time market data updates for: TEF. ID: 8 | 2017-11-14 20:30:26 Interactive Brokers | Subscribing to Symbol: TEF, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:30:26 Interactive Brokers | Requesting security definition data for: TEF. ID: 8 | 2017-11-14 20:30:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: TEF | 2017-11-14 20:30:26 Intraday data recording state for symbol TEF is set to download 'Pending'. | 2017-11-14 20:30:26 Interactive Brokers | Starting real-time market data updates for: QCOM. ID: 9 | 2017-11-14 20:30:26 Interactive Brokers | Subscribing to Symbol: QCOM, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:30:26 Interactive Brokers | Requesting security definition data for: QCOM. ID: 9 | 2017-11-14 20:30:26 Interactive Brokers | Starting real-time market data updates for: CWCO. ID: 10 | 2017-11-14 20:30:26 Interactive Brokers | Subscribing to Symbol: CWCO, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:30:26 Interactive Brokers | Requesting security definition data for: CWCO. ID: 10 | 2017-11-14 20:30:26 Interactive Brokers | Starting real-time market data updates for: M. ID: 11 | 2017-11-14 20:30:26 Interactive Brokers | Subscribing to Symbol: M, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:30:26 Interactive Brokers | Requesting security definition data for: M. ID: 11 | 2017-11-14 20:30:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: M | 2017-11-14 20:30:26 Intraday data recording state for symbol M is set to download 'Pending'. | 2017-11-14 20:30:26 Symbol Error - STX is unknown, unavailable, or improperly formatted. The contract description specified for STX is ambiguous; you must specify the currency. | 2017-11-14 20:30:26 Symbol Error - WFC is unknown, unavailable, or improperly formatted. The contract description specified for WFC is ambiguous; you must specify the currency. | 2017-11-14 20:30:26 Symbol Error - TEF is unknown, unavailable, or improperly formatted. The contract description specified for TEF is ambiguous; you must specify the currency. | 2017-11-14 20:30:26 HD Request # 5 | Receiving historical Daily data for ADRO starting at 2017-11-13 | 2017-11-14 20:30:26 HD Request # 5 | Writing historical Daily data to the file ADRO.dly | 2017-11-14 20:30:26 HD Request # 5 | Received 2 records from 2017-11-13 00:00:00 to 2017-11-14 00:00:00 (2.0 days) and wrote 2 records for ADRO | 2017-11-14 20:30:26 HD Request # 5 | Daily download COMPLETE for ADRO. Completion time: 0s. Unique request ID: 4 | 2017-11-14 20:30:26 Removed historical data download ID 4 | 2017-11-14 20:30:26 HD Request # 6 | Downloading Historical Daily chart data for STX. Starting date: 2017-11-13. Service: equities.us | 2017-11-14 20:30:26 HD Request # 6 | Requesting historical Daily data for STX starting at 2017-11-12 | 2017-11-14 20:30:26 Symbol Error - M is unknown, unavailable, or improperly formatted. The contract description specified for M is ambiguous; you must specify the currency. | 2017-11-14 20:30:27 ADRO Daily #1 | Reloading chart. | 2017-11-14 20:30:27 HD Request # 6 | Receiving historical Daily data for STX starting at 2017-11-13 | 2017-11-14 20:30:27 HD Request # 6 | Writing historical Daily data to the file STX.dly | 2017-11-14 20:30:27 HD Request # 6 | Received 2 records from 2017-11-13 00:00:00 to 2017-11-14 00:00:00 (2.0 days) and wrote 2 records for STX | 2017-11-14 20:30:27 HD Request # 6 | Daily download COMPLETE for STX. Completion time: 1s. Unique request ID: 6 | 2017-11-14 20:30:27 Removed historical data download ID 6 | 2017-11-14 20:30:27 HD Request # 7 | Downloading Historical Daily chart data for WFC. Starting date: 2017-11-13. Service: equities.us | 2017-11-14 20:30:27 HD Request # 7 | Requesting historical Daily data for WFC starting at 2017-11-12 | 2017-11-14 20:30:27 HD Request # 7 | Receiving historical Daily data for WFC starting at 2017-11-13 | 2017-11-14 20:30:27 HD Request # 7 | Writing historical Daily data to the file WFC.dly | 2017-11-14 20:30:27 HD Request # 7 | Received 2 records from 2017-11-13 00:00:00 to 2017-11-14 00:00:00 (2.0 days) and wrote 2 records for WFC | 2017-11-14 20:30:27 HD Request # 7 | Daily download COMPLETE for WFC. Completion time: 0s. Unique request ID: 7 | 2017-11-14 20:30:27 Removed historical data download ID 7 | 2017-11-14 20:30:27 HD Request # 8 | Downloading Historical Daily chart data for QCOM. Starting date: 2017-11-13. Service: equities.us | 2017-11-14 20:30:27 HD Request # 8 | Requesting historical Daily data for QCOM starting at 2017-11-12 | 2017-11-14 20:30:27 HD Request # 8 | Receiving historical Daily data for QCOM starting at 2017-11-13 | 2017-11-14 20:30:27 HD Request # 8 | Writing historical Daily data to the file QCOM.dly | 2017-11-14 20:30:27 HD Request # 8 | Received 2 records from 2017-11-13 00:00:00 to 2017-11-14 00:00:00 (2.0 days) and wrote 2 records for QCOM | 2017-11-14 20:30:27 HD Request # 8 | Daily download COMPLETE for QCOM. Completion time: 0s. Unique request ID: 9 | 2017-11-14 20:30:27 Removed historical data download ID 9 | 2017-11-14 20:30:27 HD Request # 9 | Downloading Historical Daily chart data for CWCO. Starting date: 2017-11-13. Service: equities.us | 2017-11-14 20:30:27 HD Request # 9 | Requesting historical Daily data for CWCO starting at 2017-11-12 | 2017-11-14 20:30:27 STX Daily #3 | Reloading chart. | 2017-11-14 20:30:27 WFC Weekly #4 | Reloading chart. | 2017-11-14 20:30:27 QCOM Daily #6 | Reloading chart. | 2017-11-14 20:30:27 QCOM Daily #14 | Reloading chart. | 2017-11-14 20:30:27 Delaying start of download for TEVA | 2017-11-14 20:30:27 HD Request # 9 | Receiving historical Daily data for CWCO starting at 2017-11-13 | 2017-11-14 20:30:28 HD Request # 9 | Writing historical Daily data to the file CWCO.dly | 2017-11-14 20:30:28 HD Request # 9 | Received 2 records from 2017-11-13 00:00:00 to 2017-11-14 00:00:00 (2.0 days) and wrote 2 records for CWCO | 2017-11-14 20:30:28 HD Request # 9 | Daily download COMPLETE for CWCO. Completion time: 0s. Unique request ID: 10 | 2017-11-14 20:30:28 Removed historical data download ID 10 | 2017-11-14 20:30:28 CWCO Weekly #8 | Reloading chart. | 2017-11-14 20:30:28 HD Request # 10 | Downloading Intraday chart data for TEVA to the file TEVA.scid. Service: equities.us | 2017-11-14 20:30:32 HD Request # 10 | Download start date-time: 2017-11-14 20:20:26.000 | 2017-11-14 20:30:32 HD Request # 10 | Using server: ds7.sierracharts.com port 10149 | 2017-11-14 20:30:32 Socket (14) | Creating socket. | 2017-11-14 20:30:32 Socket (14) | Connecting to IP: 8.18.161.133. | 2017-11-14 20:30:32 HD Request # 10 | Setting DTC encoding to Binary VLS | 2017-11-14 20:30:32 HD Request # 10 | Sending historical data logon request message. | 2017-11-14 20:30:32 HD Request # 10 | Requesting Intraday data. Start date-time: 2017-11-14 20:20:26. Record interval: 1. Symbol: TEVA | 2017-11-14 20:30:32 HD Request # 10 | Decompressing data. | 2017-11-14 20:30:32 Socket (14) | Initiating close of socket by core. | 2017-11-14 20:30:32 Socket (14) | Shutdown started. Waiting for graceful close. | 2017-11-14 20:30:32 Historical data download thread signaled to stop. | 2017-11-14 20:30:32 HD Request # 10 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TEVA | 2017-11-14 20:30:32 HD Request # 10 | Intraday download COMPLETE for TEVA. Completion time: 1s. Unique request ID: 5 | 2017-11-14 20:30:32 Removed historical data download ID 5 | 2017-11-14 20:30:32 Real-time Intraday chart data file updates started for TEVA | 2017-11-14 20:30:32 Opened cached Intraday file: C:\SierraChart\Data\TEVA.scid | 2017-11-14 20:30:32 Intraday chart data file opened for TEVA | 2017-11-14 20:30:32 Interactive Brokers | Using primary service for historical data for TEVA | 2017-11-14 20:30:32 Intraday data recording state for symbol TEVA is set to download 'Pending'. | 2017-11-14 20:30:32 HD Request # 11 | Downloading Intraday chart data for TEVA to the file TEVA.scid. Service: equities.us | 2017-11-14 20:30:32 HD Request # 11 | Download start date-time: 2017-11-14 20:20:26.000 | 2017-11-14 20:30:32 HD Request # 11 | Requesting a total of 0 days and 5406 seconds. | 2017-11-14 20:30:32 HD Request # 11 | IB Backfill - Seconds requested: 5406. Seconds Remaining: 0. | 2017-11-14 20:30:32 HD Request # 11 | Requesting 5406 Seconds of data at 30 secs with ending date-time at 2017-11-14 21:40:32 for TEVA. PriceType: TRADES | 2017-11-14 20:30:32 HD Request # 12 | Downloading Intraday chart data for TEF to the file TEF.scid. Service: equities.us | 2017-11-14 20:30:32 HD Request # 12 | Download start date-time: 2017-11-14 19:21:19.000 | 2017-11-14 20:30:32 HD Request # 12 | Using server: ds1.sierracharts.com port 10150 | 2017-11-14 20:30:32 Socket (15) | Creating socket. | 2017-11-14 20:30:32 Socket (15) | Connecting to IP: 8.18.161.135. | 2017-11-14 20:30:32 Socket (14) | Socket gracefully closed by remote side. | 2017-11-14 20:30:32 Socket (14) | Closed. | 2017-11-14 20:30:32 HD Request # 11 | Processing historical data message from TWS | 2017-11-14 20:30:33 HD Request # 11 | Receiving Intraday data for TEVA starting at 2017-11-14 20:10:30 | 2017-11-14 20:30:33 HD Request # 11 | Timestamp of first Intraday data file record written: 2017-11-14 20:20:30 | 2017-11-14 20:30:33 HD Request # 11 | Received 41 records and wrote 20 records from 2017-11-14 20:10:00 to 2017-11-14 20:30:00. | 2017-11-14 20:30:33 HD Request # 11 | Received 41 records from 2017-11-14 20:10:30 to 2017-11-14 20:30:00 (19.5 minutes) and wrote 20 records for TEVA | 2017-11-14 20:30:33 HD Request # 11 | Intraday download COMPLETE for TEVA. Completion time: 0s. Unique request ID: 12 | 2017-11-14 20:30:33 Removed historical data download ID 12 | 2017-11-14 20:30:33 Real-time Intraday chart data file updates started for TEVA | 2017-11-14 20:30:33 Opened cached Intraday file: C:\SierraChart\Data\TEVA.scid | 2017-11-14 20:30:33 Intraday chart data file opened for TEVA | 2017-11-14 20:30:33 HD Request # 12 | Setting DTC encoding to Binary VLS | 2017-11-14 20:30:33 HD Request # 12 | Sending historical data logon request message. | 2017-11-14 20:30:33 HD Request # 12 | Requesting Intraday data. Start date-time: 2017-11-14 19:21:19. Record interval: 1. Symbol: TEF | 2017-11-14 20:30:33 HD Request # 12 | Decompressing data. | 2017-11-14 20:30:33 HD Request # 12 | Receiving Intraday data for TEF starting at 2017-11-14 19:21:19 | 2017-11-14 20:30:33 HD Request # 12 | Timestamp of first Intraday data file record written: 2017-11-14 19:21:19 | 2017-11-14 20:30:33 Socket (15) | Initiating close of socket by core. | 2017-11-14 20:30:33 Socket (15) | Shutdown started. Waiting for graceful close. | 2017-11-14 20:30:33 Historical data download thread signaled to stop. | 2017-11-14 20:30:33 HD Request # 12 | Received 82 records from 2017-11-14 19:21:19 to 2017-11-14 20:14:49 (53.5 minutes) and wrote 82 records for TEF | 2017-11-14 20:30:33 HD Request # 12 | Intraday download COMPLETE for TEF. Completion time: 1s. Unique request ID: 8 | 2017-11-14 20:30:33 Removed historical data download ID 8 | 2017-11-14 20:30:33 Real-time Intraday chart data file updates started for TEF | 2017-11-14 20:30:33 Opened cached Intraday file: C:\SierraChart\Data\TEF.scid | 2017-11-14 20:30:33 Intraday chart data file opened for TEF | 2017-11-14 20:30:33 Interactive Brokers | Using primary service for historical data for TEF | 2017-11-14 20:30:33 Intraday data recording state for symbol TEF is set to download 'Pending'. | 2017-11-14 20:30:33 HD Request # 13 | Downloading Intraday chart data for TEF to the file TEF.scid. Service: equities.us | 2017-11-14 20:30:33 HD Request # 13 | Download start date-time: 2017-11-14 20:14:49.000 | 2017-11-14 20:30:33 HD Request # 13 | Requesting a total of 0 days and 5744 seconds. | 2017-11-14 20:30:33 HD Request # 13 | IB Backfill - Seconds requested: 5744. Seconds Remaining: 0. | 2017-11-14 20:30:33 HD Request # 13 | Requesting 5744 Seconds of data at 30 secs with ending date-time at 2017-11-14 21:40:33 for TEF. PriceType: TRADES | 2017-11-14 20:30:33 HD Request # 14 | Downloading Intraday chart data for M to the file M.scid. Service: equities.us | 2017-11-14 20:30:33 HD Request # 14 | Download start date-time: 2017-11-14 19:21:20.000 | 2017-11-14 20:30:33 HD Request # 14 | Using server: ds7.sierracharts.com port 10149 | 2017-11-14 20:30:33 Socket (16) | Creating socket. | 2017-11-14 20:30:33 Socket (16) | Connecting to IP: 8.18.161.133. | 2017-11-14 20:30:33 Socket (15) | Socket gracefully closed by remote side. | 2017-11-14 20:30:33 Socket (15) | Closed. | 2017-11-14 20:30:33 HD Request # 14 | Setting DTC encoding to Binary VLS | 2017-11-14 20:30:33 HD Request # 14 | Sending historical data logon request message. | 2017-11-14 20:30:33 HD Request # 14 | Requesting Intraday data. Start date-time: 2017-11-14 19:21:20. Record interval: 1. Symbol: M | 2017-11-14 20:30:33 HD Request # 14 | Decompressing data. | 2017-11-14 20:30:34 HD Request # 14 | Receiving Intraday data for M starting at 2017-11-14 19:21:20 | 2017-11-14 20:30:34 HD Request # 14 | Timestamp of first Intraday data file record written: 2017-11-14 19:21:20 | 2017-11-14 20:30:34 Socket (16) | Initiating close of socket by core. | 2017-11-14 20:30:34 Socket (16) | Shutdown started. Waiting for graceful close. | 2017-11-14 20:30:34 Historical data download thread signaled to stop. | 2017-11-14 20:30:34 HD Request # 14 | Received 790 records from 2017-11-14 19:21:20 to 2017-11-14 20:15:31 (54.2 minutes) and wrote 790 records for M | 2017-11-14 20:30:34 HD Request # 14 | Intraday download COMPLETE for M. Completion time: 0s. Unique request ID: 11 | 2017-11-14 20:30:34 Removed historical data download ID 11 | 2017-11-14 20:30:34 Real-time Intraday chart data file updates started for M | 2017-11-14 20:30:34 Opened cached Intraday file: C:\SierraChart\Data\M.scid | 2017-11-14 20:30:34 Intraday chart data file opened for M | 2017-11-14 20:30:34 Interactive Brokers | Using primary service for historical data for M | 2017-11-14 20:30:34 Intraday data recording state for symbol M is set to download 'Pending'. | 2017-11-14 20:30:34 Socket (16) | Socket gracefully closed by remote side. | 2017-11-14 20:30:34 Socket (16) | Closed. | 2017-11-14 20:30:34 QCOM Daily #9 | Reloading chart. | 2017-11-14 20:31:25 HTTP connection to ds01.ddfplus.com:80 (13) | Socket gracefully closed by remote side. | 2017-11-14 20:31:32 HTTP connection to ds01.ddfplus.com:80 (13) | Received socket Close event. | 2017-11-14 20:31:32 HTTP connection to ds01.ddfplus.com:80 (13) | Initiating close of socket by core. | 2017-11-14 20:31:32 HTTP connection to ds01.ddfplus.com:80 (13) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-14 20:31:32 HTTP connection to ds01.ddfplus.com:80 (13) | Closed. | 2017-11-14 20:31:32 GE Daily #9 | Reloading chart. | 2017-11-14 20:32:25 GE Daily #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\GE.dly | 2017-11-14 20:32:25 Interactive Brokers | Using primary service for historical data for GE | 2017-11-14 20:32:25 HD Request # 13 | Error downloading historical Intraday data for TEF. The download timed out. | 2017-11-14 20:33:33 HD Request # 13 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TEF | 2017-11-14 20:33:33 HD Request # 13 | Intraday download COMPLETE for TEF. Completion time: 3m. Unique request ID: 13 | 2017-11-14 20:33:33 Removed historical data download ID 13 | 2017-11-14 20:33:33 Real-time Intraday chart data file updates started for TEF | 2017-11-14 20:33:33 Opened cached Intraday file: C:\SierraChart\Data\TEF.scid | 2017-11-14 20:33:33 Intraday chart data file opened for TEF | 2017-11-14 20:33:33 HD Request # 15 | Downloading Intraday chart data for M to the file M.scid. Service: equities.us | 2017-11-14 20:33:33 HD Request # 15 | Download start date-time: 2017-11-14 20:15:31.000 | 2017-11-14 20:33:33 HD Request # 15 | Requesting a total of 0 days and 5882 seconds. | 2017-11-14 20:33:33 HD Request # 15 | IB Backfill - Seconds requested: 5882. Seconds Remaining: 0. | 2017-11-14 20:33:33 HD Request # 15 | Requesting 5882 Seconds of data at 30 secs with ending date-time at 2017-11-14 21:43:33 for M. PriceType: TRADES | 2017-11-14 20:33:33 HD Request # 15 | Message from IB: The contract description specified for M is ambiguous; you must specify the currency. IB Error Code: 200. Request ID: 14. | 2017-11-14 20:33:33 HD Request # 15 | Error downloading historical Intraday data for M. The symbol is unknown to the server. | 2017-11-14 20:33:33 HD Request # 15 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for M | 2017-11-14 20:33:33 HD Request # 15 | Intraday download COMPLETE for M. Completion time: 0s. Unique request ID: 14 | 2017-11-14 20:33:33 Removed historical data download ID 14 | 2017-11-14 20:33:33 Real-time Intraday chart data file updates started for M | 2017-11-14 20:33:33 Opened cached Intraday file: C:\SierraChart\Data\M.scid | 2017-11-14 20:33:33 Intraday chart data file opened for M | 2017-11-14 20:33:33 Message from IB: No historical data query found for ticker id:14. IB Error Code: 366. Request ID: 14. | 2017-11-14 20:33:33 HD Request # 16 | Downloading Historical Daily chart data for GE. Starting date: 1967-11-15. Service: ib | 2017-11-14 20:33:33 HD Request # 16 | Requesting 365 days of historical Daily data for GE with end date 2017-11-14 | 2017-11-14 20:33:33 HD Request # 16 | Message from IB: The contract description specified for GE is ambiguous; you must specify the currency. IB Error Code: 200. Request ID: 15. | 2017-11-14 20:33:33 HD Request # 16 | Error downloading historical Daily data for GE. The symbol is unknown to the server. | 2017-11-14 20:33:33 HD Request # 16 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GE | 2017-11-14 20:33:33 HD Request # 16 | Daily download COMPLETE for GE. Completion time: 0s. Unique request ID: 15 | 2017-11-14 20:33:33 Removed historical data download ID 15 | 2017-11-14 20:33:33 Message from IB: No historical data query found for ticker id:15. IB Error Code: 366. Request ID: 15. | 2017-11-14 20:33:33 GE Daily #9 | Reloading chart. | 2017-11-14 20:33:33 GE Daily #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\GE.dly | 2017-11-14 20:33:33 File >> Disconnect selected. | 2017-11-14 20:41:10 Socket (6) | Initiating close of socket by core. | 2017-11-14 20:41:10 Socket (6) | Shutdown started. Waiting for graceful close. | 2017-11-14 20:41:10 DTC Client socket (7) | Initiating close of socket by core. | 2017-11-14 20:41:10 SC DTC Data with Market Depth | Disconnected from the server. | 2017-11-14 20:41:10 DTC Client socket (7) | Shutdown started. Waiting for graceful close. | 2017-11-14 20:41:10 Socket (6) | Socket gracefully closed by remote side. | 2017-11-14 20:41:10 Interactive Brokers | Disconnected. | 2017-11-14 20:41:10 Socket (6) | Closed. | 2017-11-14 20:41:10 DTC Client socket (7) | Socket gracefully closed by remote side. | 2017-11-14 20:41:10 DTC Client socket (7) | Closed. | 2017-11-14 20:41:10 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-11-14 20:41:18 Socket (20) | Creating socket. | 2017-11-14 20:41:18 Socket (20) | Connecting to IP: 127.0.0.1. | 2017-11-14 20:41:18 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-11-14 20:41:18 Interactive Brokers | TWS server version: 76 | 2017-11-14 20:41:18 Interactive Brokers | Connected. Waiting for account information. | 2017-11-14 20:41:18 IB Account information received. | 2017-11-14 20:41:18 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2017-11-14 20:41:18 Interactive Brokers | Connected to Live account. | 2017-11-14 20:41:18 Interactive Brokers | Year-Month last connected to Live account: 2017-11 | 2017-11-14 20:41:18 Interactive Brokers | Connected to data and trading server. | 2017-11-14 20:41:18 Next valid order ID: 18 | 2017-11-14 20:41:18 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2017-11-14 20:41:18 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2017-11-14 20:41:18 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2017-11-14 20:41:18 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2017-11-14 20:41:18 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2017-11-14 20:41:18 Next valid order ID: 18 | 2017-11-14 20:41:18 IB Account information received. | 2017-11-14 20:41:18 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2017-11-14 20:41:18 Interactive Brokers | Connected to Live account. | 2017-11-14 20:41:18 Interactive Brokers | Year-Month last connected to Live account: 2017-11 | 2017-11-14 20:41:18 Interactive Brokers | Starting real-time market data updates for: TEF. ID: 1 | 2017-11-14 20:41:18 Interactive Brokers | Subscribing to Symbol: TEF, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:41:18 Interactive Brokers | Requesting security definition data for: TEF. ID: 1 | 2017-11-14 20:41:18 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: TEF | 2017-11-14 20:41:18 Intraday data recording state for symbol TEF is set to download 'Pending'. | 2017-11-14 20:41:18 Delaying start of download for TEF | 2017-11-14 20:41:18 Interactive Brokers | Starting real-time market data updates for: STX. ID: 2 | 2017-11-14 20:41:18 Interactive Brokers | Subscribing to Symbol: STX, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:41:18 Interactive Brokers | Requesting security definition data for: STX. ID: 2 | 2017-11-14 20:41:18 Interactive Brokers | Starting real-time market data updates for: QCOM. ID: 3 | 2017-11-14 20:41:18 Interactive Brokers | Subscribing to Symbol: QCOM, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:41:18 Interactive Brokers | Requesting security definition data for: QCOM. ID: 3 | 2017-11-14 20:41:18 Interactive Brokers | Starting real-time market data updates for: WFC. ID: 4 | 2017-11-14 20:41:18 Interactive Brokers | Subscribing to Symbol: WFC, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:41:18 Interactive Brokers | Requesting security definition data for: WFC. ID: 4 | 2017-11-14 20:41:18 Interactive Brokers | Starting real-time market data updates for: CWCO. ID: 5 | 2017-11-14 20:41:18 Interactive Brokers | Subscribing to Symbol: CWCO, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:41:18 Interactive Brokers | Requesting security definition data for: CWCO. ID: 5 | 2017-11-14 20:41:18 Interactive Brokers | Starting real-time market data updates for: M. ID: 6 | 2017-11-14 20:41:18 Interactive Brokers | Subscribing to Symbol: M, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:41:18 Interactive Brokers | Requesting security definition data for: M. ID: 6 | 2017-11-14 20:41:18 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: M | 2017-11-14 20:41:18 Intraday data recording state for symbol M is set to download 'Pending'. | 2017-11-14 20:41:18 Interactive Brokers | Starting real-time market data updates for: GE. ID: 7 | 2017-11-14 20:41:18 Interactive Brokers | Subscribing to Symbol: GE, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:41:18 Interactive Brokers | Requesting security definition data for: GE. ID: 7 | 2017-11-14 20:41:18 Interactive Brokers | Starting real-time market data updates for: ADRO. ID: 8 | 2017-11-14 20:41:18 Interactive Brokers | Subscribing to Symbol: ADRO, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:41:18 Interactive Brokers | Requesting security definition data for: ADRO. ID: 8 | 2017-11-14 20:41:18 Interactive Brokers | Starting real-time market data updates for: TEVA. ID: 9 | 2017-11-14 20:41:18 Interactive Brokers | Subscribing to Symbol: TEVA, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: | 2017-11-14 20:41:18 Interactive Brokers | Requesting security definition data for: TEVA. ID: 9 | 2017-11-14 20:41:18 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: TEVA | 2017-11-14 20:41:18 Intraday data recording state for symbol TEVA is set to download 'Pending'. | 2017-11-14 20:41:18 Symbol Error - TEF is unknown, unavailable, or improperly formatted. The contract description specified for TEF is ambiguous; you must specify the currency. | 2017-11-14 20:41:18 Symbol Error - STX is unknown, unavailable, or improperly formatted. The contract description specified for STX is ambiguous; you must specify the currency. | 2017-11-14 20:41:18 Symbol Error - WFC is unknown, unavailable, or improperly formatted. The contract description specified for WFC is ambiguous; you must specify the currency. | 2017-11-14 20:41:18 Symbol Error - M is unknown, unavailable, or improperly formatted. The contract description specified for M is ambiguous; you must specify the currency. | 2017-11-14 20:41:18 Symbol Error - GE is unknown, unavailable, or improperly formatted. The contract description specified for GE is ambiguous; you must specify the currency. | 2017-11-14 20:41:18 HD Request # 17 | Downloading Intraday chart data for TEF to the file TEF.scid. Service: equities.us | 2017-11-14 20:41:19 HD Request # 17 | Download start date-time: 2017-11-14 20:14:49.000 | 2017-11-14 20:41:19 HD Request # 17 | Using server: ds1.sierracharts.com port 10150 | 2017-11-14 20:41:19 Socket (21) | Creating socket. | 2017-11-14 20:41:19 Socket (21) | Connecting to IP: 8.18.161.135. | 2017-11-14 20:41:19 HD Request # 17 | Setting DTC encoding to Binary VLS | 2017-11-14 20:41:20 HD Request # 17 | Sending historical data logon request message. | 2017-11-14 20:41:20 HD Request # 17 | Requesting Intraday data. Start date-time: 2017-11-14 20:14:49. Record interval: 1. Symbol: TEF | 2017-11-14 20:41:20 HD Request # 17 | Decompressing data. | 2017-11-14 20:41:20 HD Request # 17 | Receiving Intraday data for TEF starting at 2017-11-14 20:14:49 | 2017-11-14 20:41:20 HD Request # 17 | Timestamp of first Intraday data file record written: 2017-11-14 20:14:49 | 2017-11-14 20:41:20 Socket (21) | Initiating close of socket by core. | 2017-11-14 20:41:20 Socket (21) | Shutdown started. Waiting for graceful close. | 2017-11-14 20:41:20 Historical data download thread signaled to stop. | 2017-11-14 20:41:20 HD Request # 17 | Received 38 records from 2017-11-14 20:14:49 to 2017-11-14 20:26:15 (11.4 minutes) and wrote 38 records for TEF | 2017-11-14 20:41:20 HD Request # 17 | Intraday download COMPLETE for TEF. Completion time: 0s. Unique request ID: 16 | 2017-11-14 20:41:20 Removed historical data download ID 16 | 2017-11-14 20:41:20 Real-time Intraday chart data file updates started for TEF | 2017-11-14 20:41:20 Opened cached Intraday file: C:\SierraChart\Data\TEF.scid | 2017-11-14 20:41:20 Intraday chart data file opened for TEF | 2017-11-14 20:41:20 Interactive Brokers | Using primary service for historical data for TEF | 2017-11-14 20:41:20 Intraday data recording state for symbol TEF is set to download 'Pending'. | 2017-11-14 20:41:20 HD Request # 18 | Downloading Intraday chart data for TEF to the file TEF.scid. Service: equities.us | 2017-11-14 20:41:20 HD Request # 18 | Download start date-time: 2017-11-14 20:26:15.000 | 2017-11-14 20:41:20 HD Request # 18 | Requesting a total of 0 days and 5704 seconds. | 2017-11-14 20:41:20 HD Request # 18 | IB Backfill - Seconds requested: 5704. Seconds Remaining: 0. | 2017-11-14 20:41:20 HD Request # 18 | Requesting 5704 Seconds of data at 30 secs with ending date-time at 2017-11-14 21:51:19 for TEF. PriceType: TRADES | 2017-11-14 20:41:20 HD Request # 19 | Downloading Intraday chart data for M to the file M.scid. Service: equities.us | 2017-11-14 20:41:20 HD Request # 19 | Download start date-time: 2017-11-14 20:15:31.000 | 2017-11-14 20:41:20 HD Request # 19 | Using server: ds7.sierracharts.com port 10149 | 2017-11-14 20:41:20 Socket (22) | Creating socket. | 2017-11-14 20:41:20 Socket (22) | Connecting to IP: 8.18.161.133. | 2017-11-14 20:41:20 Socket (21) | Socket gracefully closed by remote side. | 2017-11-14 20:41:20 Socket (21) | Closed. | 2017-11-14 20:41:20 HD Request # 19 | Setting DTC encoding to Binary VLS | 2017-11-14 20:41:20 HD Request # 19 | Sending historical data logon request message. | 2017-11-14 20:41:20 HD Request # 19 | Requesting Intraday data. Start date-time: 2017-11-14 20:15:31. Record interval: 1. Symbol: M | 2017-11-14 20:41:20 HD Request # 19 | Decompressing data. | 2017-11-14 20:41:20 HD Request # 19 | Receiving Intraday data for M starting at 2017-11-14 20:15:31 | 2017-11-14 20:41:20 HD Request # 19 | Timestamp of first Intraday data file record written: 2017-11-14 20:15:31 | 2017-11-14 20:41:20 Socket (22) | Initiating close of socket by core. | 2017-11-14 20:41:20 Socket (22) | Shutdown started. Waiting for graceful close. | 2017-11-14 20:41:20 Historical data download thread signaled to stop. | 2017-11-14 20:41:20 HD Request # 19 | Received 177 records from 2017-11-14 20:15:31 to 2017-11-14 20:26:09 (10.6 minutes) and wrote 177 records for M | 2017-11-14 20:41:20 HD Request # 19 | Intraday download COMPLETE for M. Completion time: 0s. Unique request ID: 17 | 2017-11-14 20:41:20 Removed historical data download ID 17 | 2017-11-14 20:41:20 Real-time Intraday chart data file updates started for M | 2017-11-14 20:41:20 Opened cached Intraday file: C:\SierraChart\Data\M.scid | 2017-11-14 20:41:20 Intraday chart data file opened for M | 2017-11-14 20:41:20 Interactive Brokers | Using primary service for historical data for M | 2017-11-14 20:41:20 Intraday data recording state for symbol M is set to download 'Pending'. | 2017-11-14 20:41:20 Delaying start of download for TEVA | 2017-11-14 20:41:20 Socket (22) | Socket gracefully closed by remote side. | 2017-11-14 20:41:21 Socket (22) | Closed. | 2017-11-14 20:41:21 Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U417* | 2017-11-14 20:41:23 Interactive Brokers | Received Trade Positions download end message for account U417* | 2017-11-14 20:41:23 HD Request # 20 | Downloading Intraday chart data for TEVA to the file TEVA.scid. Service: equities.us | 2017-11-14 20:41:24 HD Request # 20 | Download start date-time: 2017-11-14 20:41:03.000 | 2017-11-14 20:41:24 HD Request # 20 | Using server: ds1.sierracharts.com port 10150 | 2017-11-14 20:41:24 Socket (23) | Creating socket. | 2017-11-14 20:41:24 Socket (23) | Connecting to IP: 8.18.161.135. | 2017-11-14 20:41:24 HD Request # 20 | Setting DTC encoding to Binary VLS | 2017-11-14 20:41:24 HD Request # 20 | Sending historical data logon request message. | 2017-11-14 20:41:24 HD Request # 20 | Requesting Intraday data. Start date-time: 2017-11-14 20:41:03. Record interval: 1. Symbol: TEVA | 2017-11-14 20:41:24 HD Request # 20 | Decompressing data. | 2017-11-14 20:41:25 Socket (23) | Initiating close of socket by core. | 2017-11-14 20:41:25 Socket (23) | Shutdown started. Waiting for graceful close. | 2017-11-14 20:41:25 Historical data download thread signaled to stop. | 2017-11-14 20:41:25 HD Request # 20 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TEVA | 2017-11-14 20:41:25 HD Request # 20 | Intraday download COMPLETE for TEVA. Completion time: 1s. Unique request ID: 18 | 2017-11-14 20:41:25 Removed historical data download ID 18 | 2017-11-14 20:41:25 Real-time Intraday chart data file updates started for TEVA | 2017-11-14 20:41:25 Opened cached Intraday file: C:\SierraChart\Data\TEVA.scid | 2017-11-14 20:41:25 Intraday chart data file opened for TEVA | 2017-11-14 20:41:25 Interactive Brokers | Using primary service for historical data for TEVA | 2017-11-14 20:41:25 Intraday data recording state for symbol TEVA is set to download 'Pending'. | 2017-11-14 20:41:25 Socket (23) | Socket gracefully closed by remote side. | 2017-11-14 20:41:25 Socket (23) | Closed. | 2017-11-14 20:41:25 |
| [2017-11-14 20:02:18] |
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This is the problem: Symbol Error - STX is unknown, unavailable, or improperly formatted. The contract description specified for STX is ambiguous; you must specify the currency. | 2017-11-14 20:30:26 Symbol Error - WFC is unknown, unavailable, or improperly formatted. The contract description specified for WFC is ambiguous; you must specify the currency. | 2017-11-14 20:30:26 Symbol Error - TEF is unknown, unavailable, or improperly formatted. The contract description specified for TEF is ambiguous; you must specify the currency. | 2017-11-14 20:30:26 You need to specify the currency code in the symbol. Refer to: Interactive Brokers Symbols: Stock Format Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-14 20:07:30] |
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Disregard the prior answer. Instead, refer to: https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#DefaultCurrencyCodeForStocksAndSMARTExchange Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-14 20:44:15] |
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In other words you need to set Global Settings >> Data/Trade Service Settings >> Service Setting >> Default Currency Code for Stocks and SMART Exchange to USD.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-20 20:09:28
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| [2017-11-20 19:26:44] |
| User513647 - Posts: 28 |
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Good day, my problem persists, the connection lasts between IB and Sierra for a certain time of about 3 hours and then they start to break. The way you fix the issues you have sent does not solve anything. I do not understand why there is no problem for 3 hours and then yes. Thank you in advance for your reply. Hana
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| [2017-11-20 20:11:43] |
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Go to a chart you have a problem with and select Window >> Current Quote Window. Are you not seeing the current quote values for the symbol displayed there after three hours but previous to that you do? So long as Sierra Chart is connected to the data feed we would not have any ideas about this. Refer to: https://www.sierrachart.com/index.php?page=doc/FileMenu.html#Connect You would need to ask Interactive Brokers about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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