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Date/Time: Thu, 16 Jan 2025 22:16:15 +0000



Post From: Sierra x IB data sync issue

[2017-11-14 18:01:39]
Sierra Chart Engineering - Posts: 104368
I even tried to reinstal the whole Sierra chart as well, but no joy.
Do not do this. It is just a waste of time.

It is not related to the issue at all.

Refer to help topic 6.2:
http://www.sierrachart.com/index.php?page=doc/helpdetails6.html#h6.2

After that if you still have a problem provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing