Login Page - Create Account

Support Board


Date/Time: Thu, 16 Jan 2025 22:08:32 +0000



Post From: Sierra x IB data sync issue

[2017-11-14 20:02:18]
Sierra Chart Engineering - Posts: 104368
This is the problem:

Symbol Error - STX is unknown, unavailable, or improperly formatted. The contract description specified for STX is ambiguous;
you must specify the currency. | 2017-11-14 20:30:26
Symbol Error - WFC is unknown, unavailable, or improperly formatted. The contract description specified for WFC is ambiguous;
you must specify the currency. | 2017-11-14 20:30:26
Symbol Error - TEF is unknown, unavailable, or improperly formatted. The contract description specified for TEF is ambiguous;
you must specify the currency. | 2017-11-14 20:30:26

You need to specify the currency code in the symbol.

Refer to:
Interactive Brokers Symbols: Stock Format
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing