Support Board
Date/Time: Fri, 22 Nov 2024 19:41:32 +0000
interactive brokers data issues
View Count: 7315
| [2013-05-18 12:25:44] |
| User55800 - Posts: 15 |
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Hello, I'm using IB for data. I'd like to chart the VIX volatility index. I load it from the list of symbols in the chart but it doesn't display after it downloads the data. Also, when I load other symbols, the charts will stop creating new bars after a while and continue making one long bar. I've contacted IB about the problems and they said I'm provisioned to get data to my SierraChart. Do you have any suggestions regarding the two issues? I'm working on version 976. When I use other data from other sources the charts seem to work fine. Thank you Scott |
| [2013-05-18 19:23:30] |
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Please tell us the exact symbol you are using for VIX. The correct symbol can be found in File >> Find Symbol. So be sure to open it using that window. Please update Sierra Chart to the latest version. Select Global Settings >> Data/Trade Service Settings >> More Interactive Brokers Settings and uncheck Record True Real-Time Data in Intraday Charts . If you still have this problem, "charts will stop creating new bars after a while and continue making one long bar", then we will look at the issue with remote assistance. Just let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-19 03:47:20] |
| User55800 - Posts: 15 |
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Hello, Both problems are still persistent. The current version was already loaded and I did select the symbol from the drop down list of avail futures. The InteractiveBrokers symbol I tried to use from the list is VIX-I-CBOE Thank you for continuing to look into this for me. Scott |
| [2013-05-19 03:55:19] |
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Please post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log How is it that you determine that this is still a problem being the market is closed: "charts will stop creating new bars after a while and continue making one long bar" Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-19 04:03:24] |
| User55800 - Posts: 15 |
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well because the software was already updated to the latest version during the occurence and you have no answers on how to fix it.
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| [2013-05-19 04:13:56] |
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Please provide us the Message Log as requested. And for the 2nd issue, when you notice the problem, please provide an image of the chart by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-19 04:24:14] |
| User55800 - Posts: 15 |
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would you like an image of the chart when the market is open so you can see the long bar? If i delete/download data it updates and spaces the bars out again. The last chart i have before market close is of a refreshed chart. here's the log. Software version: 976 | 2013-05-15 21:08:02 Current Service Package: 3 | 2013-05-15 21:08:02 Usage end date: 2013-05-21 | 2013-05-15 21:08:02 Sierra Chart Historical Data Service is included. | 2013-05-15 21:08:02 Active service: TransAct | 2013-05-15 21:08:02 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-05-15 21:08:02 2013-05-15 18:08:02 Local computer clock time | 2013-05-15 21:08:02 2013-05-16 01:08:02 GMT time | 2013-05-15 21:08:02 2013-05-15 21:08:02 Time zone adjusted time | 2013-05-15 21:08:02 Time difference to server time: 3 seconds. | 2013-05-15 21:08:02 Program path: C:\SierraChart\ | 2013-05-15 21:08:02 Data Files path: C:\SierraChart\Data\ | 2013-05-15 21:08:02 OS Version Number: 6.1 | 2013-05-15 21:08:02 Connecting to TransAct... | 2013-05-15 21:08:08 TransAct Service - Account: 30675 | 2013-05-15 21:08:13 TransAct Service: Connected to market data feed. | 2013-05-15 21:08:13 TransAct Service: Connected to TransAct Trade server. | 2013-05-15 21:08:16 TransAct Service: Fully connected. | 2013-05-15 21:08:16 TransAct Service: Checking for missing order fills. | 2013-05-15 21:08:16 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\VIX.scid | 2013-05-15 21:09:06 Starting updates for: ESM3 | 2013-05-15 21:09:06 HD Request # 1 - Downloading Intraday chart data for ESM3 to the file ESM3.scid. Service: scsrv | 2013-05-15 21:09:06 HD Request # 1 - Starting date and time: 2013-05-14 15:47:34 | 2013-05-15 21:09:06 HD Request # 1 - Using server: ds3.sierracharts.com port 10049 | 2013-05-15 21:09:06 The network socket is connected. | 2013-05-15 21:09:06 HD Request # 1 - Requesting up to 93 days of Intraday data. | 2013-05-15 21:09:06 HD Request # 1 - Decompressing data. | 2013-05-15 21:09:07 HD Request # 1 - Receiving Intraday data for ESM3 starting at 2013-05-14 15:47:34 | 2013-05-15 21:09:07 HD Request # 1 - Timestamp of first Intraday data file record written: 2013-05-14 15:47:34 | 2013-05-15 21:09:07 Starting updates for: AAPL | 2013-05-15 21:09:08 Symbol Error: AAPL is unknown, unavailable, or improperly formatted. | 2013-05-15 21:09:08 Starting updates for: VIX | 2013-05-15 21:09:09 Symbol Error: VIX is unknown, unavailable, or improperly formatted. | 2013-05-15 21:09:09 Socket closed. No error. | 2013-05-15 21:09:21 HD Request # 1 - Received 445655 records from 2013-05-14 15:47:34 to 2013-05-15 21:08:43 (29.4 hours) and wrote 445655 records for ESM3 | 2013-05-15 21:09:21 HD Request # 1 - Intraday download COMPLETE for ESM3 | 2013-05-15 21:09:21 Real-time intraday chart data file updates started for ESM3 | 2013-05-15 21:09:21 HD Request # 3 - Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: scsrv | 2013-05-15 21:09:21 HD Request # 3 - Starting date and time: 2013-05-13 09:29:30 | 2013-05-15 21:09:21 HD Request # 3 - Using server: ds4.sierracharts.com port 10049 | 2013-05-15 21:09:21 The network socket is connected. | 2013-05-15 21:09:21 HD Request # 3 - Requesting up to 93 days of Intraday data. | 2013-05-15 21:09:21 HD Request # 3 - Decompressing data. | 2013-05-15 21:09:21 Socket closed. No error. | 2013-05-15 21:09:21 HD Request # 3 - Server does not have data for the symbol AAPL | 2013-05-15 21:09:21 HD Request # 3 - Received 0 records and wrote 0 records for AAPL | 2013-05-15 21:09:21 HD Request # 3 - Intraday download COMPLETE for AAPL | 2013-05-15 21:09:21 Real-time intraday chart data file updates started for AAPL | 2013-05-15 21:09:21 HD Request # 5 - Downloading Intraday chart data for VIX to the file VIX.scid. Service: scsrv | 2013-05-15 21:09:21 HD Request # 5 - Using server: ds5.sierracharts.com port 10049 | 2013-05-15 21:09:21 The network socket is connected. | 2013-05-15 21:09:22 HD Request # 5 - Requesting up to 93 days of Intraday data. | 2013-05-15 21:09:22 HD Request # 5 - Decompressing data. | 2013-05-15 21:09:22 Socket closed. No error. | 2013-05-15 21:09:22 HD Request # 5 - Server does not have data for the symbol VIX | 2013-05-15 21:09:22 HD Request # 5 - Received 0 records and wrote 0 records for VIX | 2013-05-15 21:09:22 HD Request # 5 - Intraday download COMPLETE for VIX | 2013-05-15 21:09:22 Real-time intraday chart data file updates started for VIX | 2013-05-15 21:09:22 Active service: Interactive Brokers | 2013-05-15 23:39:08 Disconnecting from data feed due to service change. | 2013-05-15 23:39:08 TransAct Service: Disconnected. | 2013-05-15 23:39:08 Connecting to IB data and trade server: localhost port 7496... | 2013-05-15 23:39:08 The network socket is connected. | 2013-05-15 23:39:08 Using client version 46. Waiting for acceptance... | 2013-05-15 23:39:08 TWS server version: 67 | 2013-05-15 23:39:09 Connected to IB data and trade server. | 2013-05-15 23:39:09 Next valid order ID: 1 | 2013-05-15 23:39:09 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2013-05-15 23:39:09 Message from IB: Market data farm connection is OK:cafarm. IB Error Code: 2104. Request ID: -1. | 2013-05-15 23:39:09 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2013-05-15 23:39:09 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-05-15 23:39:09 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-05-15 23:39:09 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2013-05-15 23:39:09 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2013-05-15 23:39:09 Next valid order ID: 1 | 2013-05-15 23:39:09 Requesting symbol settings for ib. Overwrite = on. | 2013-05-15 23:39:09 Starting updates for: AAPL | 2013-05-15 23:39:09 Subscribing to real-time True Data for symbol: AAPL SecType: STK Exchange: SMART Currency: USD | 2013-05-15 23:39:09 Subscribing to symbol: AAPL SecType: STK Exchange: SMART Currency: USD | 2013-05-15 23:39:09 HD Request # 7 - Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: ib | 2013-05-15 23:39:09 HD Request # 7 - Starting date and time: 2013-05-13 09:29:30 | 2013-05-15 23:39:09 HD Request # 7 - Requesting a total of 2 days and 55779 seconds. | 2013-05-15 23:39:09 HD Request # 7 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 142179. | 2013-05-15 23:39:09 HD Request # 7 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-14 09:19:30 for AAPL | 2013-05-15 23:39:09 Starting updates for: ESM3 | 2013-05-15 23:39:09 Subscribing to real-time True Data for symbol: ESM3 SecType: STK Exchange: SMART Currency: USD | 2013-05-15 23:39:09 Subscribing to symbol: ESM3 SecType: STK Exchange: SMART Currency: USD | 2013-05-15 23:39:09 Starting updates for: VIX | 2013-05-15 23:39:09 Subscribing to real-time True Data for symbol: VIX SecType: STK Exchange: SMART Currency: USD | 2013-05-15 23:39:09 Subscribing to symbol: VIX SecType: STK Exchange: SMART Currency: USD | 2013-05-15 23:39:09 Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-15 23:39:09 Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-15 23:39:10 Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-15 23:39:10 Symbol Error: VIX is unknown, unavailable, or improperly formatted. | 2013-05-15 23:39:10 Symbol Error: VIX is unknown, unavailable, or improperly formatted. | 2013-05-15 23:39:10 Symbol Error: VIX is unknown, unavailable, or improperly formatted. | 2013-05-15 23:39:10 Request for symbol settings completed. | 2013-05-15 23:39:10 Processed received symbol settings | 2013-05-15 23:39:10 HD Request # 7 - Processing historical data message from TWS | 2013-05-15 23:39:11 HD Request # 7 - Receiving Intraday data for AAPL starting at 2013-05-10 16:19:30 | 2013-05-15 23:39:11 HD Request # 7 - Timestamp of first Intraday data file record written: 2013-05-13 09:29:30 | 2013-05-15 23:39:11 HD Request # 7 - Received 2760 records and wrote 1660 records from 2013-05-10 16:19:30 to 2013-05-14 08:19:00. | 2013-05-15 23:39:11 HD Request # 7 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 55779. | 2013-05-15 23:39:13 HD Request # 7 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-15 09:19:30 for AAPL | 2013-05-15 23:39:13 HD Request # 7 - Processing historical data message from TWS | 2013-05-15 23:39:14 HD Request # 7 - Received 2760 records and wrote 1920 records from 2013-05-13 16:19:30 to 2013-05-15 08:19:00. | 2013-05-15 23:39:14 IB Trading service: Requesting Trade Positions for account: | 2013-05-15 23:39:14 IB Trading service: Received Trade Positions download end message. | 2013-05-15 23:39:14 HD Request # 7 - IB Backfill - Seconds requested: 55779. Seconds Remaining: 0. | 2013-05-15 23:39:16 HD Request # 7 - Requesting 55779 Seconds of data at 30 secs with ending Date-Time at 2013-05-16 00:49:09 for AAPL | 2013-05-15 23:39:16 HD Request # 7 - Processing historical data message from TWS | 2013-05-15 23:39:17 HD Request # 7 - Received 1860 records and wrote 1401 records from 2013-05-15 04:30:00 to 2013-05-15 19:59:30. | 2013-05-15 23:39:17 HD Request # 7 - Received 7380 records from 2013-05-10 16:19:30 to 2013-05-15 19:59:30 (5.2 days) and wrote 4981 records for AAPL | 2013-05-15 23:39:19 HD Request # 7 - Intraday download COMPLETE for AAPL | 2013-05-15 23:39:19 Real-time intraday chart data file updates started for AAPL | 2013-05-15 23:39:19 HD Request # 8 - Downloading Intraday chart data for ESM3 to the file ESM3.scid. Service: ib | 2013-05-15 23:39:19 HD Request # 8 - Starting date and time: 2013-05-15 23:38:28 | 2013-05-15 23:39:19 HD Request # 8 - Requesting a total of 0 days and 4851 seconds. | 2013-05-15 23:39:19 HD Request # 8 - IB Backfill - Seconds requested: 4851. Seconds Remaining: 0. | 2013-05-15 23:39:19 HD Request # 8 - Requesting 4851 Seconds of data at 30 secs with ending Date-Time at 2013-05-16 00:49:19 for ESM3 | 2013-05-15 23:39:19 Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 11. | 2013-05-15 23:39:19 Historical Data Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-15 23:39:19 HD Request # 8 - Error downloading historical Intraday data for ESM3. The symbol is unknown to the server. | 2013-05-15 23:39:19 HD Request # 8 - Received 0 records and wrote 0 records for ESM3 | 2013-05-15 23:39:20 HD Request # 8 - Intraday download COMPLETE for ESM3 | 2013-05-15 23:39:20 Real-time intraday chart data file updates started for ESM3 | 2013-05-15 23:39:20 HD Request # 9 - Downloading Intraday chart data for VIX to the file VIX.scid. Service: ib | 2013-05-15 23:39:20 HD Request # 9 - Requesting a total of 15 days and 0 seconds. | 2013-05-15 23:39:20 HD Request # 9 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2013-05-15 23:39:20 HD Request # 9 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-02 00:49:20 for VIX | 2013-05-15 23:39:20 Message from IB: No historical data query found for ticker id:11. IB Error Code: 366. Request ID: 11. | 2013-05-15 23:39:20 Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 12. | 2013-05-15 23:39:20 Historical Data Symbol Error: VIX is unknown, unavailable, or improperly formatted. | 2013-05-15 23:39:20 HD Request # 9 - Error downloading historical Intraday data for VIX. The symbol is unknown to the server. | 2013-05-15 23:39:20 HD Request # 9 - Received 0 records and wrote 0 records for VIX | 2013-05-15 23:39:20 HD Request # 9 - Intraday download COMPLETE for VIX | 2013-05-15 23:39:20 Real-time intraday chart data file updates started for VIX | 2013-05-15 23:39:20 Message from IB: No historical data query found for ticker id:12. IB Error Code: 366. Request ID: 12. | 2013-05-15 23:39:20 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\VIX-I-CBOE.scid | 2013-05-15 23:40:48 Starting updates for: VIX-I-CBOE | 2013-05-15 23:40:48 Subscribing to real-time True Data for symbol: VIX SecType: IND Exchange: CBOE Currency: | 2013-05-15 23:40:48 Subscribing to symbol: VIX SecType: IND Exchange: CBOE Currency: | 2013-05-15 23:40:48 HD Request # 10 - Downloading Intraday chart data for VIX-I-CBOE to the file VIX-I-CBOE.scid. Service: ib | 2013-05-15 23:40:48 HD Request # 10 - Requesting a total of 15 days and 0 seconds. | 2013-05-15 23:40:48 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2013-05-15 23:40:48 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-02 00:50:48 for VIX-I-CBOE | 2013-05-15 23:40:48 Message from IB: Invalid Real-time Query:No market data permissions for CBOE IND. IB Error Code: 420. Request ID: 13455763. | 2013-05-15 23:40:49 Message from IB: Requested market data is not subscribed.Error&CBOE/IND/Top&CBOE/IND/Top. IB Error Code: 354. Request ID: 13. Symbol: VIX-I-CBOE. | 2013-05-15 23:40:49 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 15. | 2013-05-15 23:40:49 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2013-05-15 23:40:52 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-03 00:50:48 for VIX-I-CBOE | 2013-05-15 23:40:52 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 16. | 2013-05-15 23:40:52 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1036800. | 2013-05-15 23:40:54 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-04 00:50:48 for VIX-I-CBOE | 2013-05-15 23:40:54 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 17. | 2013-05-15 23:40:54 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2013-05-15 23:40:57 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-05 00:50:48 for VIX-I-CBOE | 2013-05-15 23:40:57 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 18. | 2013-05-15 23:40:57 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 864000. | 2013-05-15 23:41:00 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-06 00:50:48 for VIX-I-CBOE | 2013-05-15 23:41:00 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 19. | 2013-05-15 23:41:00 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 777600. | 2013-05-15 23:41:02 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-07 00:50:48 for VIX-I-CBOE | 2013-05-15 23:41:02 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 20. | 2013-05-15 23:41:03 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 691200. | 2013-05-15 23:41:05 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-08 00:50:48 for VIX-I-CBOE | 2013-05-15 23:41:05 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 21. | 2013-05-15 23:41:05 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 604800. | 2013-05-15 23:41:08 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-09 00:50:48 for VIX-I-CBOE | 2013-05-15 23:41:08 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 22. | 2013-05-15 23:41:08 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-05-15 23:41:11 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-10 00:50:48 for VIX-I-CBOE | 2013-05-15 23:41:11 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 23. | 2013-05-15 23:41:11 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 432000. | 2013-05-15 23:41:13 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-11 00:50:48 for VIX-I-CBOE | 2013-05-15 23:41:13 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 24. | 2013-05-15 23:41:14 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 345600. | 2013-05-15 23:41:16 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-12 00:50:48 for VIX-I-CBOE | 2013-05-15 23:41:16 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 25. | 2013-05-15 23:41:16 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 259200. | 2013-05-15 23:41:19 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-13 00:50:48 for VIX-I-CBOE | 2013-05-15 23:41:19 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 26. | 2013-05-15 23:41:19 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 172800. | 2013-05-15 23:41:21 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-14 00:50:48 for VIX-I-CBOE | 2013-05-15 23:41:21 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 27. | 2013-05-15 23:41:22 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 86400. | 2013-05-15 23:41:24 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-15 00:50:48 for VIX-I-CBOE | 2013-05-15 23:41:24 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 28. | 2013-05-15 23:41:24 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 0. | 2013-05-15 23:41:27 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-16 00:50:48 for VIX-I-CBOE | 2013-05-15 23:41:27 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 29. | 2013-05-15 23:41:27 HD Request # 10 - Received 0 records and wrote 0 records for VIX-I-CBOE | 2013-05-15 23:41:30 HD Request # 10 - Intraday download COMPLETE for VIX-I-CBOE | 2013-05-15 23:41:30 Real-time intraday chart data file updates started for VIX-I-CBOE | 2013-05-15 23:41:30 Message from IB: Market data farm connection is broken:usfuture.us. IB Error Code: 2103. Request ID: -1. | 2013-05-15 23:59:08 Message from IB: Market data farm connection is broken:cafarm. IB Error Code: 2103. Request ID: -1. | 2013-05-15 23:59:08 Message from IB: Market data farm connection is broken:usfarm.us. IB Error Code: 2103. Request ID: -1. | 2013-05-15 23:59:08 Message from IB: Market data farm connection is broken:usfarm.us. IB Error Code: 2103. Request ID: -1. | 2013-05-15 23:59:08 Message from IB: Market data farm connection is OK:cafarm. IB Error Code: 2104. Request ID: -1. | 2013-05-15 23:59:09 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2013-05-15 23:59:09 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-05-15 23:59:14 Message from IB: HMDS data farm connection is broken:ushmds. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:00:05 Message from IB: HMDS data farm connection is broken:ushmds.us. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:00:05 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2013-05-16 00:00:05 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2013-05-16 00:00:05 Message from IB: HMDS data farm connection is broken:ushmds. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:01:20 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2013-05-16 00:01:22 Message from IB: HMDS data farm connection is broken:ushmds.us. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:02:20 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2013-05-16 00:02:33 Message from IB: HMDS data farm connection is broken:ushmds. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:02:35 Message from IB: HMDS data farm connection is broken:ushmds.us. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:02:35 Message from IB: HMDS data farm connection is broken:ushmds. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:02:36 Message from IB: HMDS data farm connection is broken:ushmds.us. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:02:36 Message from IB: HMDS data farm connection is broken:ushmds. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:02:38 Message from IB: HMDS data farm connection is broken:ushmds.us. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:02:38 Message from IB: HMDS data farm connection is broken:ushmds.us. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:02:50 Message from IB: HMDS data farm connection is broken:ushmds. IB Error Code: 2105. Request ID: -1. | 2013-05-16 00:02:52 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2013-05-16 00:03:32 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2013-05-16 00:03:33 IB Trading service: Requesting Trade Positions for account: | 2013-05-16 00:08:02 Message from IB: Market data farm connection is broken:cafarm. IB Error Code: 2103. Request ID: -1. | 2013-05-16 00:14:08 Message from IB: Market data farm connection is broken:usfarm.us. IB Error Code: 2103. Request ID: -1. | 2013-05-16 00:14:08 Message from IB: Market data farm connection is OK:cafarm. IB Error Code: 2104. Request ID: -1. | 2013-05-16 00:14:09 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-05-16 00:14:09 Message from IB: Connectivity between IB and Trader Workstation has been lost.. IB Error Code: 1100. Request ID: -1. | 2013-05-16 00:22:54 Message from IB: Connectivity between IB and Trader Workstation has been lost.. IB Error Code: 1100. Request ID: -1. | 2013-05-16 00:22:57 Message from IB: Connectivity between IB and Trader Workstation has been lost.. IB Error Code: 1100. Request ID: -1. | 2013-05-16 00:23:04 Message from IB: Connectivity between IB and Trader Workstation has been lost.. IB Error Code: 1100. Request ID: -1. | 2013-05-16 00:23:11 Message from IB: Connectivity between IB and Trader Workstation has been lost.. IB Error Code: 1100. Request ID: -1. | 2013-05-16 00:23:15 Message from IB: Connectivity between IB and Trader Workstation has been lost.. IB Error Code: 1100. Request ID: -1. | 2013-05-16 00:23:21 Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture.us. IB Error Code: 2108. Request ID: -1. | 2013-05-16 00:23:29 Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture.us. IB Error Code: 2108. Request ID: -1. | 2013-05-16 00:23:29 Message from IB: Market data farm connection is inactive but should be available upon demand.cafarm. IB Error Code: 2108. Request ID: -1. | 2013-05-16 00:23:29 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2013-05-16 00:23:29 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2013-05-16 00:23:29 Message from IB: Market data farm connection is inactive but should be available upon demand.cafarm. IB Error Code: 2108. Request ID: -1. | 2013-05-16 00:23:29 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2013-05-16 00:23:29 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2013-05-16 00:23:29 IB Trading service: Received Trade Positions download end message. | 2013-05-16 00:23:30 Message from IB: Connectivity between IB and Trader Workstation has been restored - data maintained.. IB Error Code: 1102. Request ID: -1. | 2013-05-16 00:23:30 Connection to the service has been lost or not completed. | 2013-05-16 00:23:30 Disconnected from IB. | 2013-05-16 00:23:30 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 00:23:30 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 00:23:35 Starting TWS auto-login thread. | 2013-05-16 00:23:35 The network socket is connected. | 2013-05-16 00:23:35 Using client version 46. Waiting for acceptance... | 2013-05-16 00:23:35 TWS server version: 67 | 2013-05-16 00:23:35 Connected to IB data and trade server. | 2013-05-16 00:23:35 Next valid order ID: 1 | 2013-05-16 00:23:35 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2013-05-16 00:23:35 Message from IB: Market data farm connection is OK:cafarm. IB Error Code: 2104. Request ID: -1. | 2013-05-16 00:23:35 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-05-16 00:23:35 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-05-16 00:23:35 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2013-05-16 00:23:35 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2013-05-16 00:23:35 Next valid order ID: 1 | 2013-05-16 00:23:35 Starting updates for: ESM3 | 2013-05-16 00:23:35 Subscribing to real-time True Data for symbol: ESM3 SecType: STK Exchange: SMART Currency: USD | 2013-05-16 00:23:35 Subscribing to symbol: ESM3 SecType: STK Exchange: SMART Currency: USD | 2013-05-16 00:23:35 HD Request # 11 - Downloading Intraday chart data for ESM3 to the file ESM3.scid. Service: ib | 2013-05-16 00:23:35 HD Request # 11 - Starting date and time: 2013-05-15 23:38:28 | 2013-05-16 00:23:35 HD Request # 11 - Requesting a total of 0 days and 7507 seconds. | 2013-05-16 00:23:35 HD Request # 11 - IB Backfill - Seconds requested: 7507. Seconds Remaining: 0. | 2013-05-16 00:23:35 HD Request # 11 - Requesting 7507 Seconds of data at 30 secs with ending Date-Time at 2013-05-16 01:33:35 for ESM3 | 2013-05-16 00:23:35 Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-16 00:23:35 Starting updates for: VIX-I-CBOE | 2013-05-16 00:23:35 Subscribing to real-time True Data for symbol: VIX SecType: IND Exchange: CBOE Currency: | 2013-05-16 00:23:35 Subscribing to symbol: VIX SecType: IND Exchange: CBOE Currency: | 2013-05-16 00:23:35 Starting updates for: AAPL | 2013-05-16 00:23:35 Subscribing to real-time True Data for symbol: AAPL SecType: STK Exchange: SMART Currency: USD | 2013-05-16 00:23:35 Subscribing to symbol: AAPL SecType: STK Exchange: SMART Currency: USD | 2013-05-16 00:23:35 Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-16 00:23:36 Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-16 00:23:36 Message from IB: Requested market data is not subscribed.Error&CBOE/IND/Top&CBOE/IND/Top. IB Error Code: 354. Request ID: 5. Symbol: VIX-I-CBOE. | 2013-05-16 00:23:36 Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 4. | 2013-05-16 00:23:36 Historical Data Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-16 00:23:36 HD Request # 11 - Error downloading historical Intraday data for ESM3. The symbol is unknown to the server. | 2013-05-16 00:23:36 HD Request # 11 - Received 0 records and wrote 0 records for ESM3 | 2013-05-16 00:23:36 HD Request # 11 - Intraday download COMPLETE for ESM3 | 2013-05-16 00:23:36 Real-time intraday chart data file updates started for ESM3 | 2013-05-16 00:23:36 HD Request # 12 - Downloading Intraday chart data for VIX-I-CBOE to the file VIX-I-CBOE.scid. Service: ib | 2013-05-16 00:23:36 HD Request # 12 - Requesting a total of 15 days and 0 seconds. | 2013-05-16 00:23:36 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2013-05-16 00:23:36 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-02 01:33:36 for VIX-I-CBOE | 2013-05-16 00:23:36 Message from IB: No historical data query found for ticker id:4. IB Error Code: 366. Request ID: 4. | 2013-05-16 00:23:36 Message from IB: Invalid Real-time Query:No market data permissions for CBOE IND. IB Error Code: 420. Request ID: 13455763. | 2013-05-16 00:23:36 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 9. | 2013-05-16 00:23:36 TWS auto-login thread ending. | 2013-05-16 00:23:37 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2013-05-16 00:23:38 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-03 01:33:36 for VIX-I-CBOE | 2013-05-16 00:23:38 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 10. | 2013-05-16 00:23:39 IB Trading service: Requesting Trade Positions for account: | 2013-05-16 00:23:40 IB Trading service: Received Trade Positions download end message. | 2013-05-16 00:23:40 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1036800. | 2013-05-16 00:23:41 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-04 01:33:36 for VIX-I-CBOE | 2013-05-16 00:23:41 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 11. | 2013-05-16 00:23:41 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2013-05-16 00:23:44 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-05 01:33:36 for VIX-I-CBOE | 2013-05-16 00:23:44 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 12. | 2013-05-16 00:23:44 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 864000. | 2013-05-16 00:23:47 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-06 01:33:36 for VIX-I-CBOE | 2013-05-16 00:23:47 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 13. | 2013-05-16 00:23:47 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 777600. | 2013-05-16 00:23:49 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-07 01:33:36 for VIX-I-CBOE | 2013-05-16 00:23:49 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 14. | 2013-05-16 00:23:49 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 691200. | 2013-05-16 00:23:52 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-08 01:33:36 for VIX-I-CBOE | 2013-05-16 00:23:52 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 15. | 2013-05-16 00:23:52 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 604800. | 2013-05-16 00:23:55 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-09 01:33:36 for VIX-I-CBOE | 2013-05-16 00:23:55 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 16. | 2013-05-16 00:23:55 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-05-16 00:23:57 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-10 01:33:36 for VIX-I-CBOE | 2013-05-16 00:23:57 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 17. | 2013-05-16 00:23:58 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 432000. | 2013-05-16 00:24:00 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-11 01:33:36 for VIX-I-CBOE | 2013-05-16 00:24:00 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 18. | 2013-05-16 00:24:00 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 345600. | 2013-05-16 00:24:03 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-12 01:33:36 for VIX-I-CBOE | 2013-05-16 00:24:03 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 19. | 2013-05-16 00:24:03 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 259200. | 2013-05-16 00:24:05 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-13 01:33:36 for VIX-I-CBOE | 2013-05-16 00:24:05 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 20. | 2013-05-16 00:24:06 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 172800. | 2013-05-16 00:24:08 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-14 01:33:36 for VIX-I-CBOE | 2013-05-16 00:24:08 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 21. | 2013-05-16 00:24:08 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 86400. | 2013-05-16 00:24:11 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-15 01:33:36 for VIX-I-CBOE | 2013-05-16 00:24:11 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 22. | 2013-05-16 00:24:11 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 0. | 2013-05-16 00:24:13 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-16 01:33:36 for VIX-I-CBOE | 2013-05-16 00:24:13 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 23. | 2013-05-16 00:24:14 HD Request # 12 - Received 0 records and wrote 0 records for VIX-I-CBOE | 2013-05-16 00:24:16 HD Request # 12 - Intraday download COMPLETE for VIX-I-CBOE | 2013-05-16 00:24:16 Real-time intraday chart data file updates started for VIX-I-CBOE | 2013-05-16 00:24:16 HD Request # 13 - Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: ib | 2013-05-16 00:24:16 HD Request # 13 - Starting date and time: 2013-05-15 19:59:30 | 2013-05-16 00:24:16 HD Request # 13 - Requesting a total of 0 days and 20686 seconds. | 2013-05-16 00:24:16 HD Request # 13 - IB Backfill - Seconds requested: 20686. Seconds Remaining: 0. | 2013-05-16 00:24:16 HD Request # 13 - Requesting 20686 Seconds of data at 30 secs with ending Date-Time at 2013-05-16 01:34:16 for AAPL | 2013-05-16 00:24:16 HD Request # 13 - Processing historical data message from TWS | 2013-05-16 00:24:17 HD Request # 13 - Receiving Intraday data for AAPL starting at 2013-05-15 14:15:00 | 2013-05-16 00:24:17 HD Request # 13 - Timestamp of first Intraday data file record written: 2013-05-15 19:59:30 | 2013-05-16 00:24:17 HD Request # 13 - Received 690 records and wrote 1 records from 2013-05-15 14:15:00 to 2013-05-15 19:59:30. | 2013-05-16 00:24:17 HD Request # 13 - Received 690 records from 2013-05-15 14:15:00 to 2013-05-15 19:59:30 (5.7 hours) and wrote 1 record for AAPL | 2013-05-16 00:24:19 HD Request # 13 - Intraday download COMPLETE for AAPL | 2013-05-16 00:24:19 Real-time intraday chart data file updates started for AAPL | 2013-05-16 00:24:19 Message from IB: Market data farm connection is broken:cafarm. IB Error Code: 2103. Request ID: -1. | 2013-05-16 00:27:08 Message from IB: Market data farm connection is broken:usfarm.us. IB Error Code: 2103. Request ID: -1. | 2013-05-16 00:27:08 Message from IB: Market data farm connection is broken:usfarm. IB Error Code: 2103. Request ID: -1. | 2013-05-16 00:27:08 Message from IB: Market data farm connection is OK:cafarm. IB Error Code: 2104. Request ID: -1. | 2013-05-16 00:27:09 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-05-16 00:27:09 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-05-16 00:27:09 IB Trading service: Requesting Trade Positions for account: | 2013-05-16 01:08:02 IB Trading service: Requesting Trade Positions for account: | 2013-05-16 02:08:02 Socket closed. No error. | 2013-05-16 02:45:04 Connection to the service has been lost or not completed. | 2013-05-16 02:45:04 Disconnected from IB. | 2013-05-16 02:45:04 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:45:04 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:45:09 Starting TWS auto-login thread. | 2013-05-16 02:45:09 TWS auto-login thread ending. | 2013-05-16 02:45:09 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:45:10 Failed to connect to the data and trade server. | 2013-05-16 02:45:10 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:45:10 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:45:10 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:45:10 Disconnected from IB. | 2013-05-16 02:45:10 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:45:10 Starting TWS auto-login thread. | 2013-05-16 02:45:13 TWS auto-login thread ending. | 2013-05-16 02:45:13 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:45:15 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:45:16 Failed to connect to the data and trade server. | 2013-05-16 02:45:16 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:45:16 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:45:16 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:45:16 Disconnected from IB. | 2013-05-16 02:45:16 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:45:16 Starting TWS auto-login thread. | 2013-05-16 02:45:17 TWS auto-login thread ending. | 2013-05-16 02:45:17 Starting TWS auto-login thread. | 2013-05-16 02:45:21 TWS auto-login thread ending. | 2013-05-16 02:45:21 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:45:21 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:45:22 Failed to connect to the data and trade server. | 2013-05-16 02:45:22 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:45:22 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:45:22 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:45:22 Disconnected from IB. | 2013-05-16 02:45:22 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:45:22 Starting TWS auto-login thread. | 2013-05-16 02:45:25 TWS auto-login thread ending. | 2013-05-16 02:45:25 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:45:27 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:45:28 Failed to connect to the data and trade server. | 2013-05-16 02:45:28 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:45:28 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:45:28 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:45:28 Disconnected from IB. | 2013-05-16 02:45:28 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:45:28 Starting TWS auto-login thread. | 2013-05-16 02:45:29 TWS auto-login thread ending. | 2013-05-16 02:45:29 Starting TWS auto-login thread. | 2013-05-16 02:45:33 TWS auto-login thread ending. | 2013-05-16 02:45:33 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:45:33 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:45:34 Failed to connect to the data and trade server. | 2013-05-16 02:45:34 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:45:34 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:45:34 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:45:34 Disconnected from IB. | 2013-05-16 02:45:34 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:45:34 Starting TWS auto-login thread. | 2013-05-16 02:45:37 TWS auto-login thread ending. | 2013-05-16 02:45:37 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:45:39 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:45:40 Failed to connect to the data and trade server. | 2013-05-16 02:45:40 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:45:40 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:45:40 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:45:40 Disconnected from IB. | 2013-05-16 02:45:40 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:45:40 Starting TWS auto-login thread. | 2013-05-16 02:45:41 TWS auto-login thread ending. | 2013-05-16 02:45:41 Starting TWS auto-login thread. | 2013-05-16 02:45:45 TWS auto-login thread ending. | 2013-05-16 02:45:45 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:45:45 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:45:46 Failed to connect to the data and trade server. | 2013-05-16 02:45:46 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:45:46 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:45:46 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:45:46 Disconnected from IB. | 2013-05-16 02:45:46 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:45:46 Starting TWS auto-login thread. | 2013-05-16 02:45:49 TWS auto-login thread ending. | 2013-05-16 02:45:49 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:45:51 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:45:52 Failed to connect to the data and trade server. | 2013-05-16 02:45:52 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:45:52 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:45:52 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:45:52 Disconnected from IB. | 2013-05-16 02:45:52 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:45:52 Starting TWS auto-login thread. | 2013-05-16 02:45:53 TWS auto-login thread ending. | 2013-05-16 02:45:53 Starting TWS auto-login thread. | 2013-05-16 02:45:57 TWS auto-login thread ending. | 2013-05-16 02:45:57 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:45:57 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:45:58 Failed to connect to the data and trade server. | 2013-05-16 02:45:58 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:45:58 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:45:58 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:45:58 Disconnected from IB. | 2013-05-16 02:45:58 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:45:58 Starting TWS auto-login thread. | 2013-05-16 02:46:01 TWS auto-login thread ending. | 2013-05-16 02:46:01 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:46:03 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:46:04 Failed to connect to the data and trade server. | 2013-05-16 02:46:04 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:46:04 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:46:04 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:46:04 Disconnected from IB. | 2013-05-16 02:46:04 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:46:04 Starting TWS auto-login thread. | 2013-05-16 02:46:05 TWS auto-login thread ending. | 2013-05-16 02:46:05 Starting TWS auto-login thread. | 2013-05-16 02:46:09 TWS auto-login thread ending. | 2013-05-16 02:46:09 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:46:09 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:46:10 Failed to connect to the data and trade server. | 2013-05-16 02:46:10 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:46:10 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:46:10 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:46:10 Disconnected from IB. | 2013-05-16 02:46:10 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:46:10 Starting TWS auto-login thread. | 2013-05-16 02:46:13 TWS auto-login thread ending. | 2013-05-16 02:46:13 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:46:15 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:46:16 Failed to connect to the data and trade server. | 2013-05-16 02:46:16 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:46:16 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:46:16 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:46:16 Disconnected from IB. | 2013-05-16 02:46:16 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:46:16 Starting TWS auto-login thread. | 2013-05-16 02:46:17 TWS auto-login thread ending. | 2013-05-16 02:46:17 Starting TWS auto-login thread. | 2013-05-16 02:46:21 TWS auto-login thread ending. | 2013-05-16 02:46:21 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:46:22 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:46:23 Failed to connect to the data and trade server. | 2013-05-16 02:46:23 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:46:23 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:46:23 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:46:23 Disconnected from IB. | 2013-05-16 02:46:23 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:46:23 Starting TWS auto-login thread. | 2013-05-16 02:46:25 TWS auto-login thread ending. | 2013-05-16 02:46:25 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:46:28 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:46:29 Failed to connect to the data and trade server. | 2013-05-16 02:46:29 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:46:29 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:46:29 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:46:29 Disconnected from IB. | 2013-05-16 02:46:29 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:46:29 Starting TWS auto-login thread. | 2013-05-16 02:46:29 TWS auto-login thread ending. | 2013-05-16 02:46:29 Starting TWS auto-login thread. | 2013-05-16 02:46:33 TWS auto-login thread ending. | 2013-05-16 02:46:33 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:46:34 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:46:35 Failed to connect to the data and trade server. | 2013-05-16 02:46:35 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:46:35 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:46:35 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:46:35 Disconnected from IB. | 2013-05-16 02:46:35 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:46:35 Starting TWS auto-login thread. | 2013-05-16 02:46:37 TWS auto-login thread ending. | 2013-05-16 02:46:37 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:46:40 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:46:41 Failed to connect to the data and trade server. | 2013-05-16 02:46:41 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:46:41 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:46:41 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:46:41 Disconnected from IB. | 2013-05-16 02:46:41 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:46:41 Starting TWS auto-login thread. | 2013-05-16 02:46:41 TWS auto-login thread ending. | 2013-05-16 02:46:41 Starting TWS auto-login thread. | 2013-05-16 02:46:45 TWS auto-login thread ending. | 2013-05-16 02:46:45 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:46:46 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:46:47 Failed to connect to the data and trade server. | 2013-05-16 02:46:47 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:46:47 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:46:47 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:46:47 Disconnected from IB. | 2013-05-16 02:46:47 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:46:47 Starting TWS auto-login thread. | 2013-05-16 02:46:49 TWS auto-login thread ending. | 2013-05-16 02:46:49 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:46:52 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:46:53 Failed to connect to the data and trade server. | 2013-05-16 02:46:53 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:46:53 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:46:53 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:46:53 Disconnected from IB. | 2013-05-16 02:46:53 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:46:53 Starting TWS auto-login thread. | 2013-05-16 02:46:53 TWS auto-login thread ending. | 2013-05-16 02:46:53 Starting TWS auto-login thread. | 2013-05-16 02:46:57 TWS auto-login thread ending. | 2013-05-16 02:46:57 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:46:58 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:46:59 Failed to connect to the data and trade server. | 2013-05-16 02:46:59 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:46:59 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:46:59 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:46:59 Disconnected from IB. | 2013-05-16 02:46:59 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:46:59 Starting TWS auto-login thread. | 2013-05-16 02:47:01 TWS auto-login thread ending. | 2013-05-16 02:47:01 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:47:04 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:47:05 Failed to connect to the data and trade server. | 2013-05-16 02:47:05 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:47:05 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:47:05 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:47:05 Disconnected from IB. | 2013-05-16 02:47:05 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:47:05 Starting TWS auto-login thread. | 2013-05-16 02:47:05 TWS auto-login thread ending. | 2013-05-16 02:47:05 Starting TWS auto-login thread. | 2013-05-16 02:47:09 TWS auto-login thread ending. | 2013-05-16 02:47:09 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:47:10 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:47:11 Failed to connect to the data and trade server. | 2013-05-16 02:47:11 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:47:11 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:47:11 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:47:11 Disconnected from IB. | 2013-05-16 02:47:11 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:47:11 Starting TWS auto-login thread. | 2013-05-16 02:47:13 TWS auto-login thread ending. | 2013-05-16 02:47:13 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:47:16 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:47:17 Failed to connect to the data and trade server. | 2013-05-16 02:47:17 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:47:17 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:47:17 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:47:17 Disconnected from IB. | 2013-05-16 02:47:17 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:47:17 Starting TWS auto-login thread. | 2013-05-16 02:47:17 TWS auto-login thread ending. | 2013-05-16 02:47:17 Starting TWS auto-login thread. | 2013-05-16 02:47:21 TWS auto-login thread ending. | 2013-05-16 02:47:21 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:47:22 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:47:23 Failed to connect to the data and trade server. | 2013-05-16 02:47:23 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:47:23 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:47:23 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:47:23 Disconnected from IB. | 2013-05-16 02:47:23 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:47:23 Starting TWS auto-login thread. | 2013-05-16 02:47:25 TWS auto-login thread ending. | 2013-05-16 02:47:25 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:47:28 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:47:29 Failed to connect to the data and trade server. | 2013-05-16 02:47:29 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:47:29 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:47:29 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:47:29 Disconnected from IB. | 2013-05-16 02:47:29 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:47:29 Starting TWS auto-login thread. | 2013-05-16 02:47:29 TWS auto-login thread ending. | 2013-05-16 02:47:29 Starting TWS auto-login thread. | 2013-05-16 02:47:33 TWS auto-login thread ending. | 2013-05-16 02:47:33 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:47:34 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-16 02:47:35 Failed to connect to the data and trade server. | 2013-05-16 02:47:35 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-16 02:47:35 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-16 02:47:35 To prevent further connection attempts, select File >> Disconnect. | 2013-05-16 02:47:35 Disconnected from IB. | 2013-05-16 02:47:35 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-16 02:47:35 Starting TWS auto-login thread. | 2013-05-16 02:47:37 TWS auto-login thread ending. | 2013-05-16 02:47:37 Connecting to IB data and trade server: localhost port 7496... | 2013-05-16 02:47:40 Error connecting socket: Windows error code 10061: No connection could be made because the target machine |
| [2013-05-19 04:45:07] |
| |
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Interactive Broker says you do not have market data permissions for this symbol. Please see: Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 20. You will need to contact them about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-19 04:45:14
|
| [2013-05-19 12:05:05] |
| User55800 - Posts: 15 |
|
I can load VIX through IB's platform but not SierraChart. Maybe something is wrong with the drop down selection box in the available symbols? Does something need to be corrected between SierraChart and IB? Here's the message IB gave me regarding the issue. Ref# U1177487 / T305913 Date/Time 2013/05/16 09:03:51 Summary API Status PCLS Date/Time Sender Comment 2013/05/16 09:03:51 supers618 Hello, I'm working on getting my charting setup in Sierracharts. I'd like to be able to use IB's data for the charts. I did get the charting software to connect to IB's data but it only lets me see stocks. It won't let me see VIX on it for some reason. I can see VIX on IB"s TraderWorkStati on but not in SierraCharts. Thanks in advance for any help you can provide. Scott Parenti 2013/05/17 08:40:10 IBCS Dear Mr. Parenti, IB does not require any additional permissions when using an API Program to request market data. If you have no issues loading real time data for VIX Futures directly in TWS this confirms your Account has all the required permissions. In most cases customers using an API Program and unable to load data but have no issues in TWS are due to incorrect configurations directly in the third party vendor software. Commonly it is because the symbol is not enter correct or the parameters are not correct and the customer would need to contact there third party vendor directly for assistance. In this case it is advised to contact Sierra Charts directly for additional assistance loading data for VIX Futures. Regards, -Angel IB API Support |
| [2013-05-20 21:46:32] |
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We have considered this. The only reasonable possibility is that maybe they need the currency specified or possibly the symbol has to be specified in the LocalSymbol member of the Contract structure. We are now specifying the index symbol in the LocalSymbol member. Please update to the latest version Sierra Chart by selecting Help >> Download Prerelease. However, in either of these cases, the error message you are getting still does not make sense based upon some improper symbol specification. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-21 00:29:56] |
| User55800 - Posts: 15 |
|
I updated the software but still can't get VIX to start. I think maybe something needs to be corrected between IB and SC? Here's the log Software version: 977 | 2013-05-20 20:21:01 Current Service Package: 3 | 2013-05-20 20:21:01 Usage end date: 2013-05-21 | 2013-05-20 20:21:01 Sierra Chart Historical Data Service is included. | 2013-05-20 20:21:01 Active service: Interactive Brokers | 2013-05-20 20:21:01 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-05-20 20:21:01 2013-05-20 17:21:01 Local computer clock time | 2013-05-20 20:21:01 2013-05-21 00:21:01 GMT time | 2013-05-20 20:21:01 2013-05-20 20:21:01 Time zone adjusted time | 2013-05-20 20:21:01 Time difference to server time: 2 seconds. | 2013-05-20 20:21:01 Program path: C:\SierraChart\ | 2013-05-20 20:21:01 Data Files path: C:\SierraChart\Data\ | 2013-05-20 20:21:01 OS Version Number: 6.1 | 2013-05-20 20:21:01 ! NOTICE: 1 days of full use Remaining. If you would like to continue full use the software and services, | 2013-05-20 20:21:01 please purchase more usage time by selecting Help >> Purchase on the menu. | 2013-05-20 20:21:01 Connecting to IB data and trade server: localhost port 7496... | 2013-05-20 20:21:07 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-20 20:21:08 Failed to connect to the data and trade server. | 2013-05-20 20:21:08 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-20 20:21:08 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-20 20:21:08 To prevent further connection attempts, select File >> Disconnect. | 2013-05-20 20:21:08 Disconnected from IB. | 2013-05-20 20:21:08 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-20 20:21:08 Starting TWS auto-login thread. | 2013-05-20 20:21:11 TWS auto-login thread ending. | 2013-05-20 20:21:13 Connecting to IB data and trade server: localhost port 7496... | 2013-05-20 20:21:13 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-20 20:21:14 Failed to connect to the data and trade server. | 2013-05-20 20:21:14 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-20 20:21:14 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-20 20:21:14 To prevent further connection attempts, select File >> Disconnect. | 2013-05-20 20:21:14 Disconnected from IB. | 2013-05-20 20:21:14 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-20 20:21:14 Starting TWS auto-login thread. | 2013-05-20 20:21:15 TWS auto-login thread ending. | 2013-05-20 20:21:15 Starting TWS auto-login thread. | 2013-05-20 20:21:19 Connecting to IB data and trade server: localhost port 7496... | 2013-05-20 20:21:19 TWS auto-login thread ending. | 2013-05-20 20:21:19 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-20 20:21:20 Failed to connect to the data and trade server. | 2013-05-20 20:21:20 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-20 20:21:20 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-20 20:21:20 To prevent further connection attempts, select File >> Disconnect. | 2013-05-20 20:21:20 Disconnected from IB. | 2013-05-20 20:21:20 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-20 20:21:20 Starting TWS auto-login thread. | 2013-05-20 20:21:23 TWS auto-login thread ending. | 2013-05-20 20:21:23 Connecting to IB data and trade server: localhost port 7496... | 2013-05-20 20:21:25 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-20 20:21:26 Failed to connect to the data and trade server. | 2013-05-20 20:21:26 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-20 20:21:26 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-20 20:21:26 To prevent further connection attempts, select File >> Disconnect. | 2013-05-20 20:21:26 Disconnected from IB. | 2013-05-20 20:21:26 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-20 20:21:26 Starting TWS auto-login thread. | 2013-05-20 20:21:27 TWS auto-login thread ending. | 2013-05-20 20:21:27 Starting TWS auto-login thread. | 2013-05-20 20:21:31 Connecting to IB data and trade server: localhost port 7496... | 2013-05-20 20:21:31 TWS auto-login thread ending. | 2013-05-20 20:21:31 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-20 20:21:32 Failed to connect to the data and trade server. | 2013-05-20 20:21:32 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-20 20:21:32 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-20 20:21:32 To prevent further connection attempts, select File >> Disconnect. | 2013-05-20 20:21:32 Disconnected from IB. | 2013-05-20 20:21:32 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-20 20:21:32 Starting TWS auto-login thread. | 2013-05-20 20:21:35 TWS auto-login thread ending. | 2013-05-20 20:21:35 Connecting to IB data and trade server: localhost port 7496... | 2013-05-20 20:21:37 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-20 20:21:38 Failed to connect to the data and trade server. | 2013-05-20 20:21:38 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-20 20:21:38 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-20 20:21:38 To prevent further connection attempts, select File >> Disconnect. | 2013-05-20 20:21:38 Disconnected from IB. | 2013-05-20 20:21:38 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-20 20:21:38 Starting TWS auto-login thread. | 2013-05-20 20:21:39 TWS auto-login thread ending. | 2013-05-20 20:21:39 Starting TWS auto-login thread. | 2013-05-20 20:21:43 Connecting to IB data and trade server: localhost port 7496... | 2013-05-20 20:21:43 TWS auto-login thread ending. | 2013-05-20 20:21:43 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-20 20:21:44 Failed to connect to the data and trade server. | 2013-05-20 20:21:44 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-20 20:21:44 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-20 20:21:44 To prevent further connection attempts, select File >> Disconnect. | 2013-05-20 20:21:44 Disconnected from IB. | 2013-05-20 20:21:44 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-20 20:21:44 Starting TWS auto-login thread. | 2013-05-20 20:21:47 TWS auto-login thread ending. | 2013-05-20 20:21:48 Connecting to IB data and trade server: localhost port 7496... | 2013-05-20 20:21:49 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-20 20:21:50 Failed to connect to the data and trade server. | 2013-05-20 20:21:50 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-20 20:21:50 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-20 20:21:50 To prevent further connection attempts, select File >> Disconnect. | 2013-05-20 20:21:50 Disconnected from IB. | 2013-05-20 20:21:50 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-20 20:21:50 Starting TWS auto-login thread. | 2013-05-20 20:21:51 TWS auto-login thread ending. | 2013-05-20 20:21:52 Starting TWS auto-login thread. | 2013-05-20 20:21:55 Connecting to IB data and trade server: localhost port 7496... | 2013-05-20 20:21:55 TWS auto-login thread ending. | 2013-05-20 20:21:56 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-20 20:21:56 Failed to connect to the data and trade server. | 2013-05-20 20:21:56 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-20 20:21:56 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-20 20:21:56 To prevent further connection attempts, select File >> Disconnect. | 2013-05-20 20:21:56 Disconnected from IB. | 2013-05-20 20:21:56 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-20 20:21:56 Starting TWS auto-login thread. | 2013-05-20 20:21:59 TWS auto-login thread ending. | 2013-05-20 20:22:00 Connecting to IB data and trade server: localhost port 7496... | 2013-05-20 20:22:01 Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-20 20:22:02 Failed to connect to the data and trade server. | 2013-05-20 20:22:02 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2013-05-20 20:22:02 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-20 20:22:02 To prevent further connection attempts, select File >> Disconnect. | 2013-05-20 20:22:02 Disconnected from IB. | 2013-05-20 20:22:02 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-20 20:22:02 Starting TWS auto-login thread. | 2013-05-20 20:22:03 TWS auto-login thread ending. | 2013-05-20 20:22:04 File >> Disconnect selected. | 2013-05-20 20:22:05 Disconnected from IB. | 2013-05-20 20:22:05 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\VIX-I-CBOE.scid | 2013-05-20 20:25:07 Connecting to IB data and trade server: localhost port 7496... | 2013-05-20 20:25:08 The network socket is connected. | 2013-05-20 20:25:08 Using client version 46. Waiting for acceptance... | 2013-05-20 20:25:08 Starting TWS auto-login thread. | 2013-05-20 20:25:12 TWS auto-login thread ending. | 2013-05-20 20:25:12 Starting TWS auto-login thread. | 2013-05-20 20:25:16 TWS auto-login thread ending. | 2013-05-20 20:25:17 TWS server version: 67 | 2013-05-20 20:25:19 Connected to IB data and trade server. | 2013-05-20 20:25:19 Next valid order ID: 1 | 2013-05-20 20:25:19 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2013-05-20 20:25:19 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2013-05-20 20:25:19 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-05-20 20:25:19 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-05-20 20:25:19 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2013-05-20 20:25:19 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2013-05-20 20:25:19 Next valid order ID: 1 | 2013-05-20 20:25:19 Starting updates for: ESM3 | 2013-05-20 20:25:19 Subscribing to real-time True Data for symbol: ESM3 SecType: STK Exchange: SMART Currency: USD | 2013-05-20 20:25:19 Subscribing to symbol: ESM3 SecType: STK Exchange: SMART Currency: USD | 2013-05-20 20:25:19 HD Request # 1 - Downloading Intraday chart data for ESM3 to the file ESM3.scid. Service: ib | 2013-05-20 20:25:19 HD Request # 1 - Starting date and time: 2013-05-15 23:38:28 | 2013-05-20 20:25:19 HD Request # 1 - Requesting a total of 4 days and 79611 seconds. | 2013-05-20 20:25:19 HD Request # 1 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 338811. | 2013-05-20 20:25:19 HD Request # 1 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-16 23:28:28 for ESM3 | 2013-05-20 20:25:19 Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-20 20:25:19 Starting updates for: AAPL | 2013-05-20 20:25:19 Subscribing to real-time True Data for symbol: AAPL SecType: STK Exchange: SMART Currency: USD | 2013-05-20 20:25:19 Subscribing to symbol: AAPL SecType: STK Exchange: SMART Currency: USD | 2013-05-20 20:25:19 Starting updates for: VIX-I-CBOE | 2013-05-20 20:25:19 Subscribing to real-time True Data for symbol: VIX SecType: IND Exchange: CBOE Currency: | 2013-05-20 20:25:19 Subscribing to symbol: VIX SecType: IND Exchange: CBOE Currency: | 2013-05-20 20:25:19 Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 4. | 2013-05-20 20:25:19 Historical Data Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-20 20:25:19 HD Request # 1 - Error downloading historical Intraday data for ESM3. The symbol is unknown to the server. | 2013-05-20 20:25:19 HD Request # 1 - Received 0 records and wrote 0 records for ESM3 | 2013-05-20 20:25:19 HD Request # 1 - Intraday download COMPLETE for ESM3 | 2013-05-20 20:25:19 Real-time intraday chart data file updates started for ESM3 | 2013-05-20 20:25:19 HD Request # 2 - Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: ib | 2013-05-20 20:25:19 HD Request # 2 - Starting date and time: 2013-05-16 15:00:00 | 2013-05-20 20:25:19 HD Request # 2 - Requesting a total of 4 days and 24319 seconds. | 2013-05-20 20:25:19 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 283519. | 2013-05-20 20:25:19 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-17 14:50:00 for AAPL | 2013-05-20 20:25:19 Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-20 20:25:19 Symbol Error: ESM3 is unknown, unavailable, or improperly formatted. | 2013-05-20 20:25:19 Message from IB: No historical data query found for ticker id:4. IB Error Code: 366. Request ID: 4. | 2013-05-20 20:25:19 Message from IB: Requested market data is not subscribed.Error&CBOE/IND/Top&CBOE/IND/Top. IB Error Code: 354. Request ID: 7. Symbol: VIX-I-CBOE. | 2013-05-20 20:25:19 Message from IB: Invalid Real-time Query:No market data permissions for CBOE IND. IB Error Code: 420. Request ID: 13455763. | 2013-05-20 20:25:20 HD Request # 2 - Processing historical data message from TWS | 2013-05-20 20:25:21 HD Request # 2 - Receiving Intraday data for AAPL starting at 2013-05-16 05:50:00 | 2013-05-20 20:25:21 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-05-16 15:00:00 | 2013-05-20 20:25:21 HD Request # 2 - Received 2697 records and wrote 1597 records from 2013-05-16 05:50:00 to 2013-05-17 13:49:30. | 2013-05-20 20:25:21 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 197119. | 2013-05-20 20:25:23 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-18 14:50:00 for AAPL | 2013-05-20 20:25:23 IB Trading service: Requesting Trade Positions for account: | 2013-05-20 20:25:24 IB Trading service: Received Trade Positions download end message. | 2013-05-20 20:25:24 HD Request # 2 - Processing historical data message from TWS | 2013-05-20 20:25:24 HD Request # 2 - Received 2697 records and wrote 740 records from 2013-05-16 12:00:00 to 2013-05-17 19:59:30. | 2013-05-20 20:25:24 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 110719. | 2013-05-20 20:25:26 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-19 14:50:00 for AAPL | 2013-05-20 20:25:26 HD Request # 2 - Processing historical data message from TWS | 2013-05-20 20:25:27 HD Request # 2 - Received 2697 records and wrote 0 records from 2013-05-16 12:00:00 to 2013-05-17 19:59:30. | 2013-05-20 20:25:27 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 24319. | 2013-05-20 20:25:31 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-20 14:50:00 for AAPL | 2013-05-20 20:25:31 HD Request # 2 - Processing historical data message from TWS | 2013-05-20 20:25:32 HD Request # 2 - Received 2874 records and wrote 1174 records from 2013-05-17 05:50:00 to 2013-05-20 13:49:30. | 2013-05-20 20:25:32 HD Request # 2 - IB Backfill - Seconds requested: 24319. Seconds Remaining: 0. | 2013-05-20 20:25:35 HD Request # 2 - Requesting 24319 Seconds of data at 30 secs with ending Date-Time at 2013-05-20 21:35:19 for AAPL | 2013-05-20 20:25:35 HD Request # 2 - Processing historical data message from TWS | 2013-05-20 20:25:35 HD Request # 2 - Received 811 records and wrote 740 records from 2013-05-20 13:14:30 to 2013-05-20 19:59:30. | 2013-05-20 20:25:35 HD Request # 2 - Received 11776 records from 2013-05-16 05:50:00 to 2013-05-20 19:59:30 (4.6 days) and wrote 4251 records for AAPL | 2013-05-20 20:25:38 HD Request # 2 - Intraday download COMPLETE for AAPL | 2013-05-20 20:25:38 Real-time intraday chart data file updates started for AAPL | 2013-05-20 20:25:38 HD Request # 3 - Downloading Intraday chart data for VIX-I-CBOE to the file VIX-I-CBOE.scid. Service: ib | 2013-05-20 20:25:38 HD Request # 3 - Requesting a total of 15 days and 0 seconds. | 2013-05-20 20:25:38 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2013-05-20 20:25:38 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-06 21:35:38 for VIX-I-CBOE | 2013-05-20 20:25:38 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 14. | 2013-05-20 20:25:38 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2013-05-20 20:25:54 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-07 21:35:38 for VIX-I-CBOE | 2013-05-20 20:25:54 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 15. | 2013-05-20 20:25:54 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1036800. | 2013-05-20 20:25:57 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-08 21:35:38 for VIX-I-CBOE | 2013-05-20 20:25:57 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 16. | 2013-05-20 20:25:57 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2013-05-20 20:26:00 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-09 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:00 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 17. | 2013-05-20 20:26:00 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 864000. | 2013-05-20 20:26:03 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-10 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:03 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 18. | 2013-05-20 20:26:04 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 777600. | 2013-05-20 20:26:06 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-11 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:06 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 19. | 2013-05-20 20:26:07 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 691200. | 2013-05-20 20:26:09 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-12 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:09 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 20. | 2013-05-20 20:26:10 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 604800. | 2013-05-20 20:26:12 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-13 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:12 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 21. | 2013-05-20 20:26:13 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-05-20 20:26:15 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-14 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:15 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 22. | 2013-05-20 20:26:16 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 432000. | 2013-05-20 20:26:18 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-15 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:18 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 23. | 2013-05-20 20:26:19 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 345600. | 2013-05-20 20:26:21 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-16 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:21 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 24. | 2013-05-20 20:26:21 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 259200. | 2013-05-20 20:26:24 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-17 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:24 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 25. | 2013-05-20 20:26:24 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 172800. | 2013-05-20 20:26:27 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-18 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:27 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 26. | 2013-05-20 20:26:27 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 86400. | 2013-05-20 20:26:30 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-19 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:30 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 27. | 2013-05-20 20:26:30 HD Request # 3 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 0. | 2013-05-20 20:26:33 HD Request # 3 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-05-20 21:35:38 for VIX-I-CBOE | 2013-05-20 20:26:33 Message from IB: Historical Market Data Service error message:No market data permissions for CBOE IND. IB Error Code: 162. Request ID: 28. | 2013-05-20 20:26:33 HD Request # 3 - Received 0 records and wrote 0 records for VIX-I-CBOE | 2013-05-20 20:26:36 HD Request # 3 - Intraday download COMPLETE for VIX-I-CBOE | 2013-05-20 20:26:36 Real-time intraday chart data file updates started for VIX-I-CBOE | 2013-05-20 20:26:36 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\VIX-I-CBOE.scid | 2013-05-20 20:27:26 |
| [2013-05-21 00:44:16] |
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Please contact IB at API@interactivebrokers.com. You will need to provide them your TWS log file. They can help you with that. You need to ask them why are you getting these errors: Message from IB: Requested market data is not subscribed.Error&CBOE/IND/Top&CBOE/IND/Top. IB Error Code: 354. Request ID: 7. Symbol: VIX-I-CBOE. | 2013-05-20 20:25:19 Message from IB: Invalid Real-time Query:No market data permissions for CBOE IND. IB Error Code: 420. Request ID: 13455763. | 2013-05-20 20:25:20 At this point, it is their responsibility to help you with this. These are very clear errors from their side saying you are not subscribed or have permission for the data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-21 00:44:49
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| [2013-05-21 15:40:28] |
| User55800 - Posts: 15 |
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Thanks....i'm trying to get IB to work on the first issue. As far as the second issue, it looks like the tick chart isn't counting all of the ticks. I can delete/download data and it'll chart right but doesn't in real time. Here are some charts that aren't working right. The long bars are from the live data.... http://www.sierrachart.com/image.php?l=1369150601337.png http://www.sierrachart.com/image.php?l=1369150754933.png |
| [2013-05-21 17:46:22] |
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Not sure what you are trying to show us in these images. If you are having trouble with Number of Trades per Bar (Tick bars) charts, refer to this help topic: http://www.sierrachart.com/index.php?l=doc/helpdetails47.html We have added additional usage time on to your account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-21 17:46:33
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| [2013-05-21 17:50:52] |
| User55800 - Posts: 15 |
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Sorry, I guess I didn't explain myself well. The images show long bars for the live data because the charts aren't counting all the ticks right. The shorter bars before the end were made after I did a delete/refresh data. For some reason, it seems like all the ticks aren't counted on a live chart.
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| [2013-05-21 20:30:11] |
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Please review the information in this help topic for help with this: http://www.sierrachart.com/index.php?l=doc/helpdetails47.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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