Support Board
Date/Time: Wed, 21 Oct 2026 09:15:31 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Data not updating - Account good - Nothing changed since last shut down
User337568 |
2026-10-02 14:11:33
John - SC Support LPN LP |
1 | 147 |
|
Moving Stop Loss to Breakeven when Scaling In
midas59 |
2026-10-02 14:08:45
John - SC Support LPN LP |
1 | 154 |
|
Intraday data
User411320 |
2026-10-02 13:35:36
User411320 LPN LP |
4 | 316 |
|
MBO DATA ES and NQ
GARYtheG |
2026-10-02 07:11:51
Sierra_Chart Engineering LPN LP |
4 | 314 |
|
quote board windows issues for me when using linked to a chart
User244592 |
2026-10-02 05:25:03
Sierra_Chart Engineering LPN LP |
7 | 248 |
|
MNQ historical quote data and original receive timestamps
User623672 |
2026-10-01 21:19:37
John - SC Support LPN LP |
1 | 183 |
|
IBKR Cash Account and CME Non-Professional Eligibility
User146717 |
2026-10-01 16:01:55
John - SC Support LPN LP |
1 | 181 |
|
real time data
user621958 |
2026-10-01 14:40:20
John - SC Support LPN LP |
1 | 152 |
|
Sierra chart on Arch linux
User988582 |
2026-10-01 14:09:28
User225374 LPN LP |
7 | 394 |
|
about data feed
lunahorizon |
2026-10-01 13:57:45
John - SC Support LPN LP |
5 | 239 |
|
Not receiving data with free trial
User125391 |
2026-10-01 08:06:52
User135243 LPN LP |
1 | 239 |
|
Multi trading system not allowEd on an a single account using a single symbol
User669552 |
2026-10-01 04:21:19
Sierra_Chart Engineering LPN LP |
2 | 182 |
|
Tradovate Integration Support
galszabocs0 |
2026-09-30 22:26:27
Sierra_Chart Engineering LPN LP |
1 | 349 |
|
LMAX Demo market depth: .depth timestamp and feed completeness
User312118 |
2026-09-30 22:04:26
Sierra_Chart Engineering LPN LP |
1 | 155 |
|
Problem with data
Ericmn |
2026-09-30 19:40:36
John - SC Support LPN LP |
1 | 179 |
|
Change username?
Miles3339 |
2026-09-30 19:09:14
John - SC Support LPN LP |
1 | 145 |
|
Refund.
ctyp2738 |
2026-09-30 18:44:15
John - SC Support LPN LP |
1 | 139 |
|
ES Numbers Bars UI stall during extreme rapid price/VAP expansion
User399230 |
2026-09-30 15:27:36
User399230 LPN LP |
2 | 172 |
|
cant see price chart
User213830 |
2026-09-30 14:53:28
John - SC Support LPN LP |
1 | 129 |
|
Feature Request: Extending Rectangle - Labels on Top or Bottom
User719512 |
2026-09-30 14:40:09
John - SC Support LPN LP |
1 | 163 |
|
trail account cannot connect to free trial symbol data
Hengjun |
2026-09-30 13:51:33
User135243 LPN LP |
1 | 206 |
|
Request to remove
User430539 |
2026-09-30 12:38:33
User135243 LPN LP |
1 | 143 |
|
If I pay for the data today, will it cover the entire month of October?
User716459 |
2026-09-30 12:34:43
User135243 LPN LP |
1 | 133 |
|
Market Depth Propagating to Sub Instances
user_xyz |
2026-09-29 22:13:14
Sierra_Chart Engineering LPN LP |
8 | 225 |
|
v2960 Phantom low price shown on chart not a tick size
User719512 |
2026-09-29 21:20:02
Sierra_Chart Engineering LPN LP |
6 | 207 |
|
Free trial
Émerick Doré-langlois |
2026-09-29 20:17:53
John - SC Support LPN LP |
1 | 153 |
|
Delayed data, but only by about 3 seconds
User415279 |
2026-09-29 19:58:45
John - SC Support LPN LP |
3 | 155 |
|
ES and NQ connection issues today
ChrisK |
2026-09-29 19:11:42
ChrisK LPN LP |
2 | 147 |
|
hyperliquid data feed
zxcvfdsaxzxzxz |
2026-09-29 17:09:54
BeardPower LPN LP |
2 | 270 |
|
Mirco Yields
User841161 |
2026-09-29 16:24:15
User841161 LPN LP |
2 | 141 |
|
For BTC payments, what withdrawal network do you support?
User733700 |
2026-09-29 16:00:28
Sierra Chart - Max LPN LP |
1 | 130 |
|
DOM issues
Enlightened One |
2026-09-29 15:30:31
John - SC Support LPN LP |
1 | 157 |
|
Deribit Starbase API (SBE / FIX 5.0) – Native Trading Execution in LD4?
BeardPower |
2026-09-29 14:47:07
User639867 LPN LP |
4 | 265 |
|
another day with not real time data
User406746 |
2026-09-29 14:25:17
John - SC Support LPN LP |
1 | 167 |
|
Running 2 SierraChart's on different computers
User453636 |
2026-09-29 14:17:23
John - SC Support LPN LP |
1 | 136 |
|
Service Package Does Not Support Data Feed
User775729 |
2026-09-29 14:01:33
John - SC Support LPN LP |
2 | 268 |
|
Help setting up Volume Profile and Delta chart
User946955 |
2026-09-29 13:01:53
John - SC Support LPN LP |
1 | 168 |