Support Board
Date/Time: Fri, 30 Oct 2026 12:52:23 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
I cannot connect to either apex or lucid
User849502 |
2026-10-12 06:46:01
User849502 LPN LP |
1 | 133 |
|
My charts can not start
User904434 |
2026-10-11 20:43:30
Sierra_Chart Engineering LPN LP |
3 | 182 |
|
not connecting
Fadi90 |
2026-10-11 20:32:45
Sierra_Chart Engineering LPN LP |
3 | 336 |
|
ACSIL 2957: Capturing every completed live study update
User261096 |
2026-10-11 01:38:33
Sierra_Chart Engineering LPN LP |
2 | 317 |
|
Historical Data Inquiry: Tick Data vs DOM Retention Across Package
User626216 |
2026-10-10 19:07:34
Sierra_Chart Engineering LPN LP |
5 | 384 |
|
Email Verification and Opt Out Management
User584084 |
2026-10-10 18:43:12
Sierra_Chart Engineering LPN LP |
1 | 156 |
|
Version 2963
nicktrader |
2026-10-09 23:04:48
Sierra_Chart Engineering LPN LP |
5 | 445 |
|
Message Log opening due to screenshot capture.
LittleBB |
2026-10-09 22:42:48
Sierra_Chart Engineering LPN LP |
5 | 192 |
|
2933v DOM. NQ tick compression. Visual bug?
dikii_tapok |
2026-10-09 22:08:31
dikii_tapok LPN LP |
11 | 643 |
|
GBPJPY Missing Historical 1 week Data
User642865 |
2026-10-09 20:37:31
John - SC Support LPN LP |
1 | 127 |
|
ESR Future is not showing real time data
User505908 |
2026-10-09 19:57:49
John - SC Support LPN LP |
1 | 126 |
|
Historical ES tick data 2020-2023: pricing and export permission
User637198 |
2026-10-09 17:34:59
Sierra_Chart Engineering LPN LP |
1 | 289 |
|
Cannot Add new studies to my Server list for my users
HeyUgly |
2026-10-09 15:33:53
Sierra Chart - Max LPN LP |
2 | 173 |
|
Rithmic Direct - DTC [trading] cannot connect since 2026-10-08 ~18:34 ET (Lucid Trading)
User675505 |
2026-10-09 14:23:02
John - SC Support LPN LP |
1 | 353 |
|
Please activate my free trial
User339331 |
2026-10-09 14:14:10
John - SC Support LPN LP |
1 | 149 |
|
Copy Main Window Image [Feature Request]
Deenius |
2026-10-09 12:11:00
LittleBB LPN LP |
6 | 587 |
|
v2966 sierrachart.h still uses define SC_DLL_VERSION 2964
User719512 |
2026-10-09 06:06:10
Sierra_Chart Engineering LPN LP |
4 | 460 |
|
SIERRA CHART (APPRECIATION/THANK YOU BUTTON)
blt |
2026-10-08 21:01:35
blt LPN LP |
5 | 550 |
|
TNX_CGI display scaling issue
Fady Hamad |
2026-10-08 20:54:20
John - SC Support LPN LP |
12 | 257 |
|
Market Depth Historical Graph freezed
Alex Angehrn |
2026-10-08 19:02:21
John - SC Support LPN LP |
5 | 240 |
|
Question for John in support
User922418 |
2026-10-08 18:06:56
John - SC Support LPN LP |
3 | 196 |
|
[Programming Help] - Can chart T&S or market depth change during a single study function call (Denali)?
User860690 |
2026-10-08 17:43:21
Sierra_Chart Engineering LPN LP |
3 | 195 |
|
Historical CME index futures: specific absent interval and tick-record questions
User516332 |
2026-10-08 17:40:12
Sierra_Chart Engineering LPN LP |
1 | 202 |
|
Server Time error
User244327 |
2026-10-08 16:32:18
John - SC Support LPN LP |
3 | 186 |
|
Chartbook 3.Cht - File 143705 Not Available to Download
User589538 |
2026-10-08 15:57:27
Sierra Chart - Max LPN LP |
2 | 171 |
|
Trial active but SC Data shows “Not enabled on package”
gustavoperezjazznew |
2026-10-08 15:17:04
John - SC Support LPN LP |
1 | 141 |
|
Hide only the last-price value box on the price scale?
samirs7 |
2026-10-08 15:16:16
John - SC Support LPN LP |
1 | 163 |
|
dynsupplyanddemandzones_64.dll
User313991 |
2026-10-08 14:50:14
John - SC Support LPN LP |
1 | 158 |
|
dynsupplyanddemandzones_64.dll
User313991 |
2026-10-08 14:49:54
John - SC Support LPN LP |
1 | 152 |
|
[Programming Help] - Recompile at every Version??
User213910 |
2026-10-08 14:45:32
John - SC Support LPN LP |
2 | 168 |
|
TPO RTH starts with x instead of A
User181801 |
2026-10-08 14:20:39
John - SC Support LPN LP |
1 | 144 |
|
double click price scale to have data fill chart
cfuture |
2026-10-08 13:58:47
John - SC Support LPN LP |
1 | 132 |
|
Trade DOM current traded ask volume bid volume difference volume bar - color issue
EW trades |
2026-10-08 00:08:47
Sierra_Chart Engineering LPN LP |
2 | 207 |
|
Auto Coloring Based on Slope
mkata |
2026-10-07 23:47:02
Sierra_Chart Engineering LPN LP |
2 | 158 |
|
Unknown SCID Open marker and quote-side allocation in US equity data
Pintofj |
2026-10-07 22:09:38
Pintofj LPN LP |
0 | 172 |
|
Nasdaq TotalView MBO + ACSIL for private personal research
User690490 |
2026-10-07 21:11:21
John - SC Support LPN LP |
1 | 202 |