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Support Board

Date/Time: Wed, 29 Oct 2025 21:05:43 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
no Data in Quote Board and DOM
User927630 		2024-04-09 16:12:27
John - SC Support LPN LP 		1 325
My Data Services.
G369 		2024-04-09 15:58:08
John - SC Support LPN LP 		1 281
waiting to download historical data
User411320 		2024-04-09 15:48:27
User411320 LPN LP 		4 413
One stock is not updating during day
User682444 		2024-04-09 15:35:27
John - SC Support LPN LP 		4 390
Compact Tool Values Window: Remove milliseconds and add thousands separator
User484096 		2024-04-09 15:00:16
John - SC Support LPN LP 		1 359
Not finding my live account
User396400 		2024-04-09 14:37:58
John - SC Support LPN LP 		1 313
Log in
User795525 		2024-04-09 14:35:35
John - SC Support LPN LP 		1 364
CQG data
User587476 		2024-04-09 14:33:58
John - SC Support LPN LP 		4 392
Unable to get SMS for activating full trial
aads3366 		2024-04-09 14:15:32
John - SC Support LPN LP 		3 385
Not recieving GC and CL data on DOM + Charts
User608859 		2024-04-09 14:14:46
John - SC Support LPN LP 		1 366
Live trades on one instance are being referred to a sub-instance
User414533 		2024-04-09 14:08:31
John - SC Support LPN LP 		3 375
High and Low of day on TPO do not match 5M or 60 M chart
xnine capital 		2024-04-09 14:04:32
John - SC Support LPN LP 		5 487
[User Discussion] - Zig Zag Alesrts
User360283 		2024-04-09 13:50:16
Sawtooth LPN LP 		7 580
Sell Limit not working as expected
User130696 		2024-04-09 12:41:47
User130696 LPN LP 		6 1124
Centering charts with NO DOM?
TopGunTrader 		2024-04-09 12:36:10
TopGunTrader LPN LP 		4 683
show alerts in the charts?
User308138 		2024-04-09 10:35:17
User840187 LPN LP 		7 2070
SpreadSheet J47
User312901 		2024-04-09 08:45:58
User312901 LPN LP 		2 411
it says historical download complete all the time several times green blue
Jerra01 		2024-04-09 08:39:50
Jerra01 LPN LP 		3 304
[Programming Help] - Study to manage position with breakeven and trailstop/target
AlexPereira 		2024-04-09 01:46:58
AlexPereira LPN LP 		8 2546
ZT Initial Balance Lines are missing
moneyboy888 		2024-04-08 22:55:39
John - SC Support LPN LP 		3 403
no dom data
User351146 		2024-04-08 22:52:10
John - SC Support LPN LP 		1 422
Problem with first connection
User254184 		2024-04-08 22:44:15
John - SC Support LPN LP 		1 318
UB FOOTPRINT PRICE GAP ISSUE
moneyboy888 		2024-04-08 21:54:00
John - SC Support LPN LP 		1 319
Historical download
NickBenkert 		2024-04-08 21:03:35
John - SC Support LPN LP 		1 331
VWAP Charts not working
David Abrahams 		2024-04-08 20:58:46
John - SC Support LPN LP 		1 357
UB footprint chart malfunction....
moneyboy888 		2024-04-08 20:46:00
John - SC Support LPN LP 		1 322
Bid/Ask Numbers Bars All Zeroes
User269923 		2024-04-08 20:10:13
John - SC Support LPN LP 		1 462
Missing data, consistently
User889351 		2024-04-08 19:53:17
John - SC Support LPN LP 		1 327
Calculating Swing High/Low Point Differential?
FXutures 		2024-04-08 19:31:06
John - SC Support LPN LP 		1 366
Equivalent Momentum Indicator in Sierra Chart
User951086 		2024-04-08 19:23:32
John - SC Support LPN LP 		1 592
I have read all the support documentation and I still have question about an order type
User212833 		2024-04-08 19:22:59
Sierra_Chart Engineering LPN LP 		1 435
DOM Recent Volumes for Alerts
masedi 		2024-04-08 19:20:12
John - SC Support LPN LP 		3 494
Trade Activity Log
User693935 		2024-04-08 19:14:43
Sierra_Chart Engineering LPN LP 		2 433
Trading one account from two offices
User801402 		2024-04-08 19:13:29
Sierra_Chart Engineering LPN LP 		5 597
trade service log
Boris Libman 		2024-04-08 19:12:58
John - SC Support LPN LP 		3 333
YPixelCoordinateToGraphValue is not working if 'chart trade mode' is off
FrankUser 		2024-04-08 19:04:00
Sierra_Chart Engineering LPN LP 		2 338
Version 2627 issues - Graphics Settings Global etc.
User92573 		2024-04-08 18:50:25
User92573 LPN LP 		2 489
Market depth historical graph is not working on delayed data
meowflying 		2024-04-08 18:31:50
meowflying LPN LP 		4 467
What package would I need to trade NASDAQ and ES mini futures?
brodyberryman 		2024-04-08 18:14:07
John - SC Support LPN LP 		1 945
IB CFD Trading + Denali data feed.
skalaydzhiyski 		2024-04-08 17:32:01
skalaydzhiyski LPN LP 		2 413