Support Board
Date/Time: Mon, 25 Nov 2024 18:46:30 +0000
Concurrent Connections Error Using 2 Computers x2 exchange fees paid
View Count: 278
[2024-02-06 10:11:29] |
User659427 - Posts: 5 |
I have paid twice the COMEX exchange fees , i need to use sierra chart with CQG WEB API login at 2 different locations, ( 1 PC and one VPS) , since last week i have tried several times without success, can any SC engineer assist me ? As i do not know what else is the issue , unless it is not possible to run 2 computers of SC with Comex Data from 2 different Computer IP locations. I will appreciate if this will be resolved for me as soon as possible Thank you Screenshot of concurrent connections Error Attached ...Thank you Kind Regards |
[2024-02-06 10:16:43] |
Sierra_Chart Engineering - Posts: 17174 |
You cannot do this with CQG. You have to use our Teton order routing instead of CQG: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-02-06 11:56:27] |
User659427 - Posts: 5 |
Hello, i use AMP as my broker can you please indicate which of the options i need to select? kindly refer to attached screenshot thank you |
34 which option to select.png / V - Attached On 2024-02-06 11:56:10 UTC - Size: 23.72 KB - 44 views |
[2024-02-06 16:32:15] |
John - SC Support - Posts: 36264 |
You would need to select "Teton (Sierra Chart)".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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