Support Board
Date/Time: Tue, 15 Apr 2025 13:43:34 +0000
Rithmic Login Failing in Sierra Chart, But Works in R|Trader
View Count: 50
| [2025-04-08 13:28:37] |
| Sergio@RLT - Posts: 1 |
|
Hello Sierra Chart Support, I'm reaching out for assistance with connecting my Rithmic account to Sierra Chart. I have selected "Rithmic Direct - DTC [Trading]" as the service, and entered the same credentials that successfully log me into R|Trader Pro. However, when I try to connect through Sierra Chart, I receive a login failed message. I’ve already: Verified the credentials by logging into R|Trader Pro without any issues Selected the correct service in Sierra Chart Checked for typos in the username and password fields I suspect the issue may be related to the server setting or a configuration mismatch. Could you please advise on what else I should check or adjust? Thank you for your help. Best regards, Sergio Rodriguez sergio@rightlinetrading.com |
Attachment Deleted.  sierra Log.txt - Attached On 2025-04-08 13:25:33 UTC - Size: 5.26 KB - 12 views |
| [2025-04-08 15:03:56] |
| John - SC Support - Posts: 39274 |
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Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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