Support Board
Date/Time: Fri, 18 Apr 2025 03:34:01 +0000
Post From: Rithmic Login Failing in Sierra Chart, But Works in R|Trader
[2025-04-08 13:28:37] |
Sergio@RLT - Posts: 1 |
Hello Sierra Chart Support, I'm reaching out for assistance with connecting my Rithmic account to Sierra Chart. I have selected "Rithmic Direct - DTC [Trading]" as the service, and entered the same credentials that successfully log me into R|Trader Pro. However, when I try to connect through Sierra Chart, I receive a login failed message. I’ve already: Verified the credentials by logging into R|Trader Pro without any issues Selected the correct service in Sierra Chart Checked for typos in the username and password fields I suspect the issue may be related to the server setting or a configuration mismatch. Could you please advise on what else I should check or adjust? Thank you for your help. Best regards, Sergio Rodriguez sergio@rightlinetrading.com |
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