Support Board
Date/Time: Mon, 21 Apr 2025 04:47:16 +0000
multiple issues trading live
View Count: 99
| [2025-03-17 08:29:34] |
| User645961 - Posts: 1 |
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When I trade on my simulator everything works perfectly, however, when I switch to my live account I'm having a few different issues. I use the chart trader and chart trader Dom. It wont allow me to place buy stops above the current price or sell stops below the current price, I right click just like it says to do. Also, when I'm in a winning trade I can't drag my stop passed my entry to protect profit. Also, when I flatten out of winning trades it's giving me a loss on my Daily Profit and Loss. Example: I was up about $80 on a trade and it gave me a $20 loss. Sorry for the long message but I don't know what to do ? I've looked at many of my setting and everything looks fine but obviously something is way off. Thank you, Ed
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| [2025-03-17 14:01:28] |
| Sierra_Chart Engineering - Posts: 19285 |
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We need to know the exact, order type and side and the exact reason for rejection. Check the Trade >>Trade Activity Log for this information, as this does not make sense: It wont allow me to place buy stops above the current price or sell stops below the current price
Instructions: Trade Activity Log: Viewing Historical Trade Activity This is normal with live trading: Also, when I'm in a winning trade I can't drag my stop passed my entry to protect profit.
There is an option to make simulated trading the same.: Global Trade Settings Windows: Reject Stop Orders That Will Immediately Fill (Global Settings >> Chart Trade Settings >> General >> Order Entry) For this: when I flatten out of winning trades it's giving me a loss on my Daily Profit and Loss.
Help With Daily Profit/Loss Value
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-17 14:04:13
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