Support Board
Date/Time: Fri, 21 Feb 2025 09:44:17 +0000
Global Settings - Customize Chart Header - Standard doesn't seem to work
View Count: 68
| [2025-02-19 08:20:55] |
| SomeRandomUser - Posts: 133 |
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I'm trying to have time shown on the chart without the need for an indicator. [Global Settings - Customize Chart Header - Trade DOM] works perfectly fine when I put "time" under the "Selected Header Fields". [Global Settings - Customize Chart Header - Standard] does nothing. I see the product name, chart timeframe (ie. 5min), symbol, exchange, etc. in the chart title bar, but even this doesn't change when I change the [Customize Chart Header] settings. All I want is to display the time on the chart in the upper left corner just like the trade DOM. Any ideas? Thanks. Date Time Of Last Edit: 2025-02-19 08:21:53
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| [2025-02-19 09:20:58] |
| Sierra_Chart Engineering - Posts: 18503 |
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This really is impossible. It is not possible for those settings to do nothing. Make sure, you are changing the fields on the rightmost list of Global Settings >> Customize Chart Header - Standard.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-19 10:11:57] |
| SomeRandomUser - Posts: 133 |
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Is there a toggle for a chart header? I'm getting nothing on my screen at all.
Date Time Of Last Edit: 2025-02-19 11:43:26
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 Nothing showing on chart header.png / V - Attached On 2025-02-19 10:11:36 UTC - Size: 321.57 KB - 19 views |
| [2025-02-19 16:59:33] |
| John - SC Support - Posts: 38101 |
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There is not a toggle for the Chart Header. The only way to not have anything is to remove all the items associated with the Chart Header. Keep in mind, there are two Chart Header options, one for a standard chart (Customize Chart Header - Standard) and one for the Trading DOM (Customize Chart Header - Trade DOM). Make sure you are making changes to the "Customize Chart Header - Standard" to change the items for the header on the charts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-19 17:14:23] |
| SomeRandomUser - Posts: 133 |
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Still having the same problem despite following your advice (screenshot above shows I'm not lying), however after re-creating the chart from scratch (Find Symbol - Open Intraday Chart) the problem was fixed and I now have chart headers on the chart. I was having a problem earlier about data not being displayed when "Continuous Volume Based Rollover - Back Adjusted" was selected as well, but only on duplicated charts from my base model. I don't know what caused it (corrupted file/data?) but it's gone now (both problems: the chart header not displaying and the chart not showing all data from the past). Thank you. Date Time Of Last Edit: 2025-02-19 18:20:45
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