Support Board
Date/Time: Wed, 19 Mar 2025 02:17:55 +0000
Sub instance only displaying delated data
View Count: 193
| [2024-11-25 12:25:37] |
| User490328 - Posts: 11 |
|
Hi there I have denali data feed, but as of this morning my sub instance where I run my footprint chart is only displaying delayed data. I connected to my personal broker in the main instance to check this wasn't overdue and have selected SC Data all services for data. The main instance is fine but the sub instance still delayed. I have closed and reloaded the chartbook and restarted etc. Please advise. Thank you |
| [2024-11-25 18:31:13] |
| John - SC Support - Posts: 38782 |
|
This definitely should not be occurring, as sub-instances started by selecting "File >> New Instance" get the data from the main instance. The sub-instance does not know anything about real-time or delayed data, just what it gets from the main instance. If you are still having a problem with this, then please get us the Message Log from the sub-instance by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-26 00:03:35] |
| User490328 - Posts: 11 |
|
Thank you. I have followed these steps and now the footprint chart says Waiting to Download Historical Data but has been stuck like that for some time. Standard candlestick charts show realtime data, but the issue is the footprint so I assume it's related to the L2 element (slbeit specific to the sub instance). Here is the log. 2024-11-25 21:59:47.203 | Software version: 2644 64-bit 2024-11-25 21:59:47.203 | Primary Thread ID: 89668 2024-11-25 21:59:47.203 | Usage end date: 2024-12-05 2024-11-25 21:59:47.203 | Enabled for: Advanced Features 2. 2024-11-25 21:59:47.203 | Enabled for: Sierra Chart Historical Data Service. 2024-11-25 21:59:47.203 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-11-25 21:59:47.203 | Enabled for: Delayed Denali Exchange Data Feed. 2024-11-25 21:59:47.203 | Enabled for exchange2: CME (Trading Account Required) 2024-11-25 21:59:47.203 | Enabled for exchange2: CBOT (Trading Account Required) 2024-11-25 21:59:47.203 | Enabled for exchange2: COMEX (Trading Account Required) 2024-11-25 21:59:47.203 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-11-25 21:59:47.203 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-11-25 21:59:47.203 | Current selected Data/Trading service: DTC - Sub Instance 2024-11-25 21:59:47.203 | Custom symbol settings values: enabled 2024-11-25 21:59:47.203 | Chart Update Interval: 400 2024-11-25 21:59:47.203 | Intraday Data Storage Time Unit: 0 2024-11-25 21:59:47.203 | Time Zone: +00:00:00 (UTC+00) 2024-11-25 21:59:47.203 | 2024-11-25 21:59:47 Local computer time in UTC 2024-11-25 21:59:47.203 | 2024-11-25 21:59:47 Local computer time in SC Time Zone 2024-11-25 21:59:47.203 | 2024-11-25 21:52:17 Server time in UTC 2024-11-25 21:59:47.203 | Local computer UTC time and Server UTC time difference: 2 seconds. 2024-11-25 21:59:47.203 | Program path: C:\SierraChart\SierraChartInstance_2\ 2024-11-25 21:59:47.203 | Data Files path: C:\SierraChart\SierraChartInstance_2\Data\ 2024-11-25 21:59:47.203 | OS Version Number: 10.0 2024-11-25 21:59:47.203 | Locale Setting: C 2024-11-25 21:59:47.203 | DLLs: FC_Lock-Out_Tool_64.dll, FC_Lock-Out_V1_Tool_64.dll, UserContributedStudies_64.dll 2024-11-25 21:59:47.203 | Allowed protected custom studies: FC Lock-Out Tool 2024-11-25 21:59:47.203 | Crash reporter started: true 2024-11-25 21:59:47.203 | 2024-11-25 22:00:39.829 | Saved Chartbook: RL EDITED TicinoTrader_3ColumnFP-v2_v2497.Cht. Time: 0.0147 seconds. 2024-11-25 22:01:17.229 | CLF25-NYMEX 1 Min #1 | Reloading chart. 2024-11-25 22:01:17.359 | CLF25-NYMEX 1 Min #1 | Chart data loading complete. 2024-11-25 22:01:36.453 | CLF25-NYMEX 5 Min #1 | Reloading chart. 2024-11-25 22:01:36.572 | CLF25-NYMEX 5 Min #1 | Chart data loading complete. 2024-11-25 22:02:44.362 | CLF25-NYMEX 5 Min #1 | Reloading chart. 2024-11-25 22:02:44.481 | CLF25-NYMEX 5 Min #1 | Chart data loading complete. 2024-11-25 22:04:05.280 | CLF25-NYMEX 15 Min #5 | Reloading chart. 2024-11-25 22:04:05.341 | CLF25-NYMEX 5 Min #2 | Reloading chart. 2024-11-25 22:04:05.394 | ESZ24-CME 5 Min #4 | Reloading chart. 2024-11-25 22:04:05.440 | ESZ24-CME 5 Min #6 | Reloading chart. 2024-11-25 22:04:05.489 | NQZ24-CME 5 Min #1 | Reloading chart. 2024-11-25 22:04:05.535 | NQZ24-CME 5 Min #7 | Reloading chart. 2024-11-25 22:04:05.590 | YMZ24-CBOT 5 Min #3 | Reloading chart. 2024-11-25 22:04:05.655 | YMZ24-CBOT 5 Min #8 | Reloading chart. 2024-11-25 22:04:05.734 | CLF25-NYMEX 15 Min #5 | Chart data loading complete. 2024-11-25 22:04:05.746 | CLF25-NYMEX 5 Min #2 | Chart data loading complete. 2024-11-25 22:04:05.756 | ESZ24-CME 5 Min #4 | Chart data loading complete. 2024-11-25 22:04:05.762 | ESZ24-CME 5 Min #6 | Chart data loading complete. 2024-11-25 22:04:05.766 | YMZ24-CBOT 5 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartInstance_2\Data\YMZ24-CBOT.scid 2024-11-25 22:04:05.767 | YMZ24-CBOT 5 Min #3 | Chart data loading complete. 2024-11-25 22:04:05.769 | YMZ24-CBOT 5 Min #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartInstance_2\Data\YMZ24-CBOT.scid 2024-11-25 22:04:05.770 | YMZ24-CBOT 5 Min #8 | Chart data loading complete. 2024-11-25 22:04:05.777 | NQZ24-CME 5 Min #1 | Chart data loading complete. 2024-11-25 22:04:05.784 | NQZ24-CME 5 Min #7 | Chart data loading complete. 2024-11-25 22:04:05.820 | CLF25-NYMEX 15 Min #5 | Reloading chart. 2024-11-25 22:04:05.832 | CLF25-NYMEX 5 Min #2 | Reloading chart. 2024-11-25 22:04:05.846 | ESZ24-CME 5 Min #4 | Reloading chart. 2024-11-25 22:04:05.858 | ESZ24-CME 5 Min #6 | Reloading chart. 2024-11-25 22:04:05.863 | ESZ24-CME 5 Min #4 | Chart data loading complete. 2024-11-25 22:04:05.873 | ESZ24-CME 5 Min #6 | Chart data loading complete. 2024-11-25 22:04:05.888 | CLF25-NYMEX 15 Min #5 | Chart data loading complete. 2024-11-25 22:04:05.891 | CLF25-NYMEX 5 Min #2 | Chart data loading complete. 2024-11-25 22:04:05.896 | NQZ24-CME 5 Min #1 | Reloading chart. 2024-11-25 22:04:05.944 | NQZ24-CME 5 Min #7 | Reloading chart. 2024-11-25 22:04:06.117 | NQZ24-CME 5 Min #1 | Chart data loading complete. 2024-11-25 22:04:06.155 | NQZ24-CME 5 Min #7 | Chart data loading complete. 2024-11-25 22:04:14.969 | File >> Disconnect selected. 2024-11-25 22:04:14.976 | DTC - Sub Instance | Waiting for socket receive thread to end 2024-11-25 22:04:14.976 | DTC Client socket (1) | CloseSocket call. 2024-11-25 22:04:14.976 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-11-25 22:04:14.977 | DTC - Sub Instance | Disconnected. 2024-11-25 22:04:14.977 | Canceling queued historical data download request for YMZ24-CBOT Intraday data. 2024-11-25 22:04:14.977 | Removing historical data download ID 3. 2024-11-25 22:04:14.977 | Canceling queued historical data download request for NQZ24-CME Intraday data. 2024-11-25 22:04:14.977 | Removing historical data download ID 4. 2024-11-25 22:04:14.977 | HD Request # 2 | Active download canceled. 2024-11-25 22:04:14.977 | Historical data download thread signaled to stop. 2024-11-25 22:04:14.977 | Socket (3) | CloseSocket call. 2024-11-25 22:04:14.977 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-11-25 22:04:14.979 | HD Request # 2 | Received 21566514 Intraday data records from 2024-05-24 01:11:02.911000 to 2024-10-21 17:46:09.465004 (150.7 days. Delay: 35.2 days) and wrote 21566514 records for ESZ24-CME 2024-11-25 22:04:14.979 | HD Request # 2 | Completion time: 10m 10s. 2024-11-25 22:04:14.980 | HD Request # 2 | Intraday data download complete for ESZ24-CME. Unique request ID: 2 2024-11-25 22:04:14.980 | Removing historical data download ID 2. 2024-11-25 22:04:14.980 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2024-11-25 22:04:14.980 | 2024-11-25 22:04:14.980 | No download requests in the queue to start downloads for. 2024-11-25 22:04:14.997 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-11-25 22:04:14.997 | DTC Client socket (1) | Closed. 2024-11-25 22:04:17.027 | Socket (3) | Socket gracefully closed by remote side. 2024-11-25 22:04:17.028 | Socket (3) | Closed. 2024-11-25 22:04:21.366 | 2024-11-25 22:04:21.366 | DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 2024-11-25 22:04:21.366 | DTC Client socket (1) | Creating socket. 2024-11-25 22:04:21.366 | DTC Client socket (1) | New receive buffer size: 0 2024-11-25 22:04:21.366 | DTC Client socket (1) | Connecting to IP: 127.0.0.1. 2024-11-25 22:04:21.367 | DTC - Sub Instance | Network connection to server complete. 2024-11-25 22:04:21.367 | DTC - Sub Instance | Starting socket receive thread. 2024-11-25 22:04:21.367 | DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none 2024-11-25 22:04:21.368 | DTC - Sub Instance | Setting DTC encoding to Binary VLS 2024-11-25 22:04:21.368 | DTC - Sub Instance | Sending logon request message. 2024-11-25 22:04:21.368 | DTC - Sub Instance | Received logon response. 2024-11-25 22:04:21.368 | DTC - Sub Instance | Server Name: SC DTC Server. Build=50387. 2024-11-25 22:04:21.368 | DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 2024-11-25 22:04:21.368 | DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=scdataallservices|SymbolSettings=scdataallservices. 2024-11-25 22:04:21.368 | DTC - Sub Instance | Trading is supported. 2024-11-25 22:04:21.368 | DTC - Sub Instance | Order cancel and replace is supported. 2024-11-25 22:04:21.368 | DTC - Sub Instance | OCO Orders supported. 2024-11-25 22:04:21.368 | DTC - Sub Instance | Bracket Orders supported. 2024-11-25 22:04:21.368 | DTC - Sub Instance | MarketDepthIsSupported: 1 2024-11-25 22:04:21.368 | DTC - Sub Instance | Connected to server complete. 2024-11-25 22:04:21.368 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-11-25 22:04:21.386 | Using symbol data fast lookup vector 2024-11-25 22:04:21.386 | DTC - Sub Instance | Starting real-time market data updates for: NQZ24-CME. ID: 1 2024-11-25 22:04:21.386 | DTC - Sub Instance | Requesting security definition data for: NQZ24-CME. ID: 1 2024-11-25 22:04:21.387 | Added historical Intraday data request for NQZ24-CME to the queue. 2024-11-25 22:04:21.387 | Intraday data recording state for symbol NQZ24-CME is set to download 'Pending'. 2024-11-25 22:04:21.387 | Triggering next historical data download in queue. 2024-11-25 22:04:21.388 | Delaying start of download for NQZ24-CME. 2024-11-25 22:04:21.388 | DTC - Sub Instance | Received security definition for symbol NQZ24-CME 2024-11-25 22:04:21.448 | DTC - Sub Instance | Starting real-time market data updates for: YMZ24-CBOT. ID: 2 2024-11-25 22:04:21.448 | DTC - Sub Instance | Requesting security definition data for: YMZ24-CBOT. ID: 2 2024-11-25 22:04:21.448 | Added historical Intraday data request for YMZ24-CBOT to the queue. 2024-11-25 22:04:21.448 | Intraday data recording state for symbol YMZ24-CBOT is set to download 'Pending'. 2024-11-25 22:04:21.448 | Triggering next historical data download in queue. 2024-11-25 22:04:21.450 | DTC - Sub Instance | Received security definition for symbol YMZ24-CBOT 2024-11-25 22:04:21.486 | DTC - Sub Instance | Starting real-time market data updates for: CLF25-NYMEX. ID: 3 2024-11-25 22:04:21.486 | DTC - Sub Instance | Requesting security definition data for: CLF25-NYMEX. ID: 3 2024-11-25 22:04:21.486 | Added historical Intraday data request for CLF25-NYMEX to the queue. 2024-11-25 22:04:21.486 | Intraday data recording state for symbol CLF25-NYMEX is set to download 'Pending'. 2024-11-25 22:04:21.486 | Triggering next historical data download in queue. 2024-11-25 22:04:21.492 | DTC - Sub Instance | Received security definition for symbol CLF25-NYMEX 2024-11-25 22:04:21.684 | DTC - Sub Instance | Starting real-time market data updates for: ESZ24-CME. ID: 4 2024-11-25 22:04:21.684 | DTC - Sub Instance | Requesting security definition data for: ESZ24-CME. ID: 4 2024-11-25 22:04:21.684 | Added historical Intraday data request for ESZ24-CME to the queue. 2024-11-25 22:04:21.684 | Intraday data recording state for symbol ESZ24-CME is set to download 'Pending'. 2024-11-25 22:04:21.684 | Triggering next historical data download in queue. 2024-11-25 22:04:21.686 | DTC - Sub Instance | Received security definition for symbol ESZ24-CME 2024-11-25 22:04:26.025 | HD Request # 3 | Downloading Intraday chart data for NQZ24-CME to the file NQZ24-CME.scid. Service: cme 2024-11-25 22:04:26.027 | HD Request # 3 | Download start date-time: 2024-10-04 18:30:18.000000. File last date-time: 2024-10-04 18:30:18.515000 2024-11-25 22:04:26.027 | HD Request # 3 | Using server: ds26.sierracharts.com port 10150 2024-11-25 22:04:26.102 | Socket (2) | Creating socket. 2024-11-25 22:04:26.102 | Socket (2) | New receive buffer size: 0 2024-11-25 22:04:26.102 | Socket (2) | Connecting to IP: 64.152.155.17. 2024-11-25 22:04:26.410 | HD Request # 3 | Setting DTC encoding to Binary VLS 2024-11-25 22:04:26.410 | HD Request # 3 | Sending historical data logon request message. 2024-11-25 22:04:27.093 | HD Request # 3 | Requesting Intraday data. Start date-time: 2024-10-04 18:30:18. Record interval: 0. Symbol: NQZ24 2024-11-25 22:04:27.245 | HD Request # 3 | Decompressing data. 2024-11-25 22:04:27.589 | HD Request # 3 | Receiving Intraday data for NQZ24-CME starting at 2024-10-04 18:30:18.515000 2024-11-25 22:04:28.982 | HD Request # 3 | Timestamp of first Intraday data file record written: 2024-10-04 18:30:18.515001. 2024-11-25 22:05:18.233 | CLF25-NYMEX 5 Min #5 | Reloading chart. 2024-11-25 22:05:18.290 | CLF25-NYMEX 5 Min #5 | Chart data loading complete. 2024-11-25 23:55:53.552 | DTC - Sub Instance | Real-time data for symbol CLF25-NYMEX is currently unavailable. 2024-11-25 23:55:53.552 | DTC - Sub Instance | Real-time data for symbol ESZ24-CME is currently unavailable. 2024-11-25 23:55:53.552 | DTC - Sub Instance | Real-time data for symbol NQZ24-CME is currently unavailable. 2024-11-25 23:55:53.552 | DTC - Sub Instance | Real-time data for symbol YMZ24-CBOT is currently unavailable. 2024-11-25 23:56:02.776 | DTC - Sub Instance | Real-time data for symbol CLF25-NYMEX has been restored. 2024-11-25 23:56:02.776 | DTC - Sub Instance | Clearing market depth for CLF25-NYMEX 2024-11-25 23:56:02.777 | DTC - Sub Instance | Real-time data for symbol ESZ24-CME has been restored. 2024-11-25 23:56:02.777 | DTC - Sub Instance | Real-time data for symbol NQZ24-CME has been restored. 2024-11-25 23:56:02.778 | DTC - Sub Instance | Real-time data for symbol YMZ24-CBOT has been restored. 2024-11-25 23:56:03.049 | DTC - Sub Instance | Received security definition for symbol CLF25-NYMEX 2024-11-25 23:56:03.132 | DTC - Sub Instance | Received security definition for symbol ESZ24-CME 2024-11-25 23:56:03.132 | DTC - Sub Instance | Received security definition for symbol NQZ24-CME 2024-11-25 23:56:03.132 | DTC - Sub Instance | Received security definition for symbol YMZ24-CBOT 2024-11-25 23:56:09.996 | Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-11-25 23:56:09.996 | Socket (2) | Socket gracefully closed by remote side. 2024-11-25 23:56:09.996 | Socket (2) | CloseSocket call. 2024-11-25 23:56:09.996 | Socket (0) | CloseSocket call. 2024-11-25 23:56:09.996 | Socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-11-25 23:56:09.996 | Socket (2) | Closed. 2024-11-25 23:56:09.996 | HD Request # 3 | Error downloading historical Intraday data for NQZ24-CME. The network socket has been closed. Retrying download. 2024-11-25 23:56:09.997 | Added historical Intraday data request for NQZ24-CME to the queue. 2024-11-25 23:56:09.997 | Triggering next historical data download in queue. 2024-11-25 23:56:09.998 | Historical data download thread signaled to stop. 2024-11-25 23:56:09.999 | HD Request # 3 | Received 6836228 Intraday data records from 2024-10-04 18:30:18.515000 to 2024-10-29 13:33:16.042001 (24.8 days. Delay: 27.4 days) and wrote 6836227 records for NQZ24-CME 2024-11-25 23:56:09.999 | HD Request # 3 | Completion time: 1h 51m 43s. 2024-11-25 23:56:09.999 | 2024-11-25 23:56:09.999 | HD Request # 4 | Downloading Intraday chart data for NQZ24-CME to the file NQZ24-CME.scid. Service: cme 2024-11-25 23:56:10.009 | HD Request # 4 | Download start date-time: 2024-10-29 13:33:16.000000. File last date-time: 2024-10-29 13:33:16.042001 2024-11-25 23:56:10.009 | HD Request # 4 | Using server: ds28.sierracharts.com port 10149 2024-11-25 23:56:10.010 | Socket (2) | Creating socket. 2024-11-25 23:56:10.010 | Socket (2) | New receive buffer size: 0 2024-11-25 23:56:10.010 | Socket (2) | Connecting to IP: 67.214.125.5. 2024-11-25 23:56:10.368 | HD Request # 4 | Setting DTC encoding to Binary VLS 2024-11-25 23:56:10.368 | HD Request # 4 | Sending historical data logon request message. 2024-11-25 23:56:10.518 | HD Request # 4 | Requesting Intraday data. Start date-time: 2024-10-29 13:33:16. Record interval: 0. Symbol: NQZ24 2024-11-25 23:56:10.676 | HD Request # 4 | Decompressing data. 2024-11-25 23:56:11.006 | HD Request # 4 | Receiving Intraday data for NQZ24-CME starting at 2024-10-29 13:33:16.039000 2024-11-25 23:56:11.322 | HD Request # 4 | Timestamp of first Intraday data file record written: 2024-10-29 13:33:16.054000. 2024-11-26 00:01:28.738 | Socket (2) | CloseSocket call. 2024-11-26 00:01:28.738 | Historical data download thread signaled to stop. 2024-11-26 00:01:28.738 | Socket (2) | Shutdown started. Waiting for graceful close. 2024-11-26 00:01:28.739 | HD Request # 4 | Received 9834093 Intraday data records from 2024-10-29 13:33:16.039000 to 2024-11-26 00:01:23.567000 (27.4 days. Delay: 5.2 seconds) and wrote 9834088 records for NQZ24-CME 2024-11-26 00:01:28.750 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2024-11-26 00:01:23.567000 2024-11-26 00:01:28.750 | Added 3 Time and Sales records to Intraday data file for NQZ24-CME after download. 2024-11-26 00:01:28.750 | HD Request # 4 | Completion time: 5m 19s. 2024-11-26 00:01:28.750 | HD Request # 4 | Intraday data download complete for NQZ24-CME. Unique request ID: 5 2024-11-26 00:01:28.750 | Removing historical data download ID 5. 2024-11-26 00:01:28.750 | Real-time Intraday chart data file updates started for NQZ24-CME 2024-11-26 00:01:28.750 | Intraday chart data file opened for NQZ24-CME 2024-11-26 00:01:28.750 | HD Request # 4 | Enabling Intraday chart updating for symbol. 2024-11-26 00:01:28.750 | 2024-11-26 00:01:28.750 | Triggering next historical data download in queue. 2024-11-26 00:01:28.750 | HD Request # 5 | Downloading Intraday chart data for YMZ24-CBOT to the file YMZ24-CBOT.scid. Service: cbot 2024-11-26 00:01:28.751 | HD Request # 5 | Download start date-time: 2024-05-24 00:01:28.000000. File last date-time: 00:00:00.000000 2024-11-26 00:01:28.752 | HD Request # 5 | Using server: ds32.sierracharts.com port 10150 2024-11-26 00:01:28.752 | Socket (3) | Creating socket. 2024-11-26 00:01:28.752 | Socket (3) | New receive buffer size: 0 2024-11-26 00:01:28.752 | Socket (3) | Connecting to IP: 67.214.125.3. 2024-11-26 00:01:28.896 | Socket (2) | Socket gracefully closed by remote side. 2024-11-26 00:01:28.897 | Socket (2) | Closed. 2024-11-26 00:01:29.116 | HD Request # 5 | Setting DTC encoding to Binary VLS 2024-11-26 00:01:29.116 | HD Request # 5 | Sending historical data logon request message. 2024-11-26 00:01:29.797 | HD Request # 5 | Requesting Intraday data. Start date-time: 2024-05-24 00:01:28. Record interval: 0. Symbol: YMZ24 2024-11-26 00:01:29.955 | HD Request # 5 | Decompressing data. 2024-11-26 00:01:30.822 | HD Request # 5 | Receiving Intraday data for YMZ24-CBOT starting at 2024-05-28 18:56:33.015000 2024-11-26 00:01:31.321 | Opened cached Intraday file: C:\SierraChart\SierraChartInstance_2\Data\NQZ24-CME.scid. Thread ID: 88892 2024-11-26 00:01:32.874 | HD Request # 5 | Timestamp of first Intraday data file record written: 2024-05-28 18:56:33.015000. 2024-11-26 00:01:33.510 | YMZ24-CBOT 5 Min #3 | Reloading chart. 2024-11-26 00:01:33.521 | YMZ24-CBOT 5 Min #8 | Reloading chart. 2024-11-26 00:01:33.529 | YMZ24-CBOT 5 Min #3 | Chart data loading complete. 2024-11-26 00:01:33.536 | YMZ24-CBOT 5 Min #8 | Chart data loading complete. Date Time Of Last Edit: 2024-11-26 00:04:24
|
| [2024-11-26 00:12:00] |
| User490328 - Posts: 11 |
|
The data has now downloaded and issue seems to be resolved. thank you
|
| [2024-11-26 14:46:00] |
| John - SC Support - Posts: 38782 |
|
Ok, this is good. Let us know if you have further issues.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: