Support Board
Date/Time: Sun, 24 Nov 2024 00:19:09 +0000
Trade Activity Log Error
View Count: 140
| [2024-11-05 00:10:50] |
| Gradient - Posts: 89 |
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Hi, I've run multiple replays and the trade activity log is completed blank for the associated account. Can someone advise why this is happening? |
| [2024-11-05 00:31:54] |
| Gradient - Posts: 89 |
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I was able to populate the activity log but I had to restart the platform and click the account several times. Also, I noticed that the Max Open Quantity exceeded the Max Positions Allowed. Max positions allowed was set to 2. Looking at the TradesList, it appears that the same trade is being processed several times given the timestamps are identical. Can someone verify this is the case and how to alleviate this issue. Thanks |
 Trade Activity Log Quantity Error.png / V - Attached On 2024-11-05 00:31:23 UTC - Size: 32.85 KB - 23 views Attachment Deleted. |
| [2024-11-05 00:38:45] |
| Gradient - Posts: 89 |
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I've also noticed that I'm no longer getting the option to select the processing speed
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| [2024-11-05 07:15:59] |
| Sierra_Chart Engineering - Posts: 17154 |
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I've run multiple replays and the trade activity log is completed blank for the associated account. Every time we see an issue like this, it is a very simple DisplaySettings issue. There is no need for multiple restarts or re-selecting the account. That is unnecessary. Go through the instructions here: Trade Activity Log: Determining Existence of Trade Activity through Files This is something else, And this is a whole other analysis, but we cannot be spending the time on that now: Also, I noticed that the Max Open Quantity exceeded the Max Positions Allowed.
Are you referring to the Processing Step in Seconds? That prompt depends upon the Charts to Replay and Replay Mode settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-05 16:03:38
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| [2024-11-05 13:43:16] |
| Gradient - Posts: 89 |
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Yes I'm referring to the processing steps in seconds. I only use System Replay Backtest. Regarding the trade activity log being blank, the settings have an account selected, instrument, simulated etc and the activity log says no account selected. I then have to right click several times in the cell and reselect account. |
| [2024-11-05 14:52:09] |
| John - SC Support - Posts: 36238 |
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When you state that the "activity log says no account selected" where are you seeing this? You should not have to select an account multiple times from the list. After you select an account, do you see it listed in the Title Bar of the Trade Activity Log? And make sure you are selecting "Apply All" button after making a selection, or the Trade Activity Log will not update. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-05 14:57:43
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| [2024-11-05 16:01:03] |
| Sierra_Chart Engineering - Posts: 17154 |
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Here is the pending documentation we were referring to above: Trade Activity Log: Determining Existence of Trade Activity through Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-05 18:07:07] |
| Gradient - Posts: 89 |
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It was appearing in the Statistics sheet of the activity log where the account would normally be displayed.
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| [2024-11-05 23:14:49] |
| John - SC Support - Posts: 36238 |
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If the Statistics page of the Trade Activity Log is showing "None" for the account, then that means that no account has been selected. You need to select the account on the "DisplaySettings" and select the OK or "Apply All" button in order to have that account show in the Trade Statistics.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-06 05:07:48] |
| Gradient - Posts: 89 |
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The Display Settings has an account set by default as its the last account since the last replay. I pulled up a side by side of display settings and the trade activity log and the account was listed in the settings and not on the activity log. |
| [2024-11-06 15:54:02] |
| John - SC Support - Posts: 36238 |
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When you have the DisplaySettings and the Log up with the account showing in the DisplaySettings, but not in the Log, then select the "Apply All" button and let us know if the Trade Activity Log is updating to that selected account or not.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-06 16:57:31] |
| Sierra_Chart Engineering - Posts: 17154 |
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Yes you need to press Apply. There could not be any issue with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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