Support Board
Date/Time: Thu, 26 Dec 2024 20:37:13 +0000
I need to have 6 system running at the same time
View Count: 261
| [2024-10-31 16:09:13] |
| Buffalo45 - Posts: 9 |
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hello , I would like to request to have multiple system allowed to use my Sierra chart at the same time i would like to have at least 6 system, how do I go about it. Thank You , Marilou Adina |
| [2024-10-31 16:41:46] |
| John - SC Support - Posts: 36871 |
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If you are NOT getting any data from our Denali Exchange Data Feed, then you would need to have a second Sierra Chart account. Each account, as long as they are both on Package 11 or Package 12, will allow you to run Sierra Chart on up to 3 systems at the same time. Therefore, you could have a total of 6 systems running with the two accounts. If you ARE getting data from our Denali Exchange Data Feed, then you would need two additional Sierra Chart accounts (for a total of 3) as the exchanges only allow data to two different systems at the same time. So you would have access to the data to a total of 6 computers at the same time from the 3 different accounts. -- We want to point out that you currently have the following exchanges active on your account: - Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for Non-Professional Trading Accounts - Full CME Group (CME, CBOT, COMEX, NYMEX) for Non-Professional Trading Accounts First, you do not need both of these. You only need one or the other. You will want to make any changes today, as the exchanges will renew tomorrow (November 1, 2024). Second, you are not getting the real-time data from these exchanges as you have not connected to your live, funded, futures trading account. Refer to the following for why you need to connect to a live, funded, futures trading account at least once a month: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Your "Verified Until" date needs to be in the future, and right now it is showing as "2021-09-01". You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-31 20:39:35] |
| Buffalo45 - Posts: 9 |
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Thank You for quick reply as im able to de activate one of the two exchamges , now my next question is how to change my "VERIFIED UNTIL " sine i have no link to adjust it. again thank you for saving some money . Marilou Adina |
| [2024-10-31 20:51:52] |
| John - SC Support - Posts: 36871 |
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To update your "Verified Until" date, you need to connect your Sierra Chart software to your live, funded, futures trading account. What broker are you using for your live account?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-31 20:55:54] |
| Buffalo45 - Posts: 9 |
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I am using Cannon Trading with IRONBEAM I don't know how to go back and put it the system Kindly guide me or give me instruction please? Thank you soo much for helping I truly appreciate |
| [2024-10-31 21:05:17] |
| John - SC Support - Posts: 36871 |
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What order routing service are you using with Canon Trading/Ironbeam? Are you using the Teton Order Routing Service?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-31 21:13:58] |
| Buffalo45 - Posts: 9 |
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yes
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| [2024-10-31 22:03:14] |
| Buffalo45 - Posts: 9 |
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Yes I am using Teton Routing Service
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| [2024-11-04 05:14:46] |
| Sierra_Chart Engineering - Posts: 17672 |
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If you are using Teton order routing, your verified trading account ending date is automatically updated and if it is not, then this means the broker has not yet set you up on that system. Or you do not have a sufficient enough balance.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-04 15:44:31] |
| Buffalo45 - Posts: 9 |
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hello , i have a program that i would like to use in 4 computers at the same time, the program only designated to one Sierra chart user i understand that i can only use two system under Denali , is there a way i can share my program with four system using one Sierra account? Thank You |
| [2024-11-04 16:09:59] |
| Sierra_Chart Engineering - Posts: 17672 |
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No this is not possible, due to exchange rules. You are going to need two separate Sierra Chart accounts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-04 16:10:15
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