Support Board
Date/Time: Fri, 22 Nov 2024 11:11:50 +0000
Issue with Numbers Bars study with diagonal imbalances after latest update
View Count: 377
| [2024-10-05 07:24:44] |
| MarkusK - Posts: 99 |
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I just updated my Sierra Chart to the latest version (2686). After the update I noticed that imbalances are no longer correctly highlighted on my footprint chart. I use a Numbers Bars study and have the Column 1 Text Coloring Method set to "Based on Diagonal Dominant Side AskVol BidVol Percentage". Imbalances on the bid are still highlighted correctly - but imbalances on the ask are not highlighted at all anymore for some reason. I didn't change anything in my study/chartbook and immediately before the update everything was still working fine. |
 Numbers Bars.png / V - Attached On 2024-10-05 07:22:05 UTC - Size: 217.63 KB - 49 views |
| [2024-10-06 18:26:43] |
| blt - Posts: 31 |
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...just use "Separate"...I had the same issue and now works perfect... ...let me know if it works for you... |
| [2024-10-06 19:10:35] |
| TheBish75 - Posts: 13 |
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...just use "Separate"...
What exactly do you mean by this? Is it in the study settings? I might be missing it. Thank you! |
| [2024-10-06 20:18:30] |
| Benutzer4711 - Posts: 35 |
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Issue seems to be fixed if: "Based on Separate Diagonal AskVol BidVol Percentage" is used |
| [2024-10-06 20:22:41] |
| TheBish75 - Posts: 13 |
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Got it. Thank you.
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| [2024-10-06 20:23:45] |
| blt - Posts: 31 |
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...sorry for my short note...Benutzer4711 just correctly posted...
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| [2024-10-07 15:01:34] |
| John - SC Support - Posts: 36203 |
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There were changes to how the comparisons with zero and NULL values are handled in the Numbers Bars in the latest release. Refer to the following Input and the one below it: Numbers Bars: Enable Diagonal Bid/Ask Compare with No Data at High/Low For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-07 15:29:12] |
| MarkusK - Posts: 99 |
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Thanks for the quick replies everyone. Using the option "Separate Diagonal AskVol BidVol Percentage" indeed seems to fix the issue. @John: Using these new options that you mentioned doesn't fix the issue because it's not only occuring at the highs/lows or when zeros are involved but I don't see any buy imbalances at all any more. Can you please confirm that it's intended that the option "Based on Diagonal Dominant Side AskVol BidVol Percentage" doesn't work as before after the latest update? I simply cannot imagine that this is intended behavior. |
| [2024-10-07 15:39:19] |
| blt - Posts: 31 |
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...very much correct description of a problem and am very much interested in clarification of that ...it seems the option "Based on Diagonal Dominant Side AskVol BidVol Percentage" has no functionality at all ...with "Separate..." everything works as intended |
| [2024-10-07 16:58:39] |
| John - SC Support - Posts: 36203 |
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Sorry, we do see the error and we have fixed it. We will get a new release out as soon as we can. Look for Pre-Release 2689 which will have this corrected.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-07 17:16:28] |
| blt - Posts: 31 |
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...@John ...@MarkusK ... sorry guys to jump into this thread just allow me to clarify my latest take on matter ... in my case when I use option: "Based on Diagonal Dominant Side AskVolBidVol Percentage" I get Diagonal BidVol side showing correctly and nothing shown on AskVol side when I use option: "Based on Separate AskVolBidVol Percentage" I get both sides work correctly !!! ... I set my comparison based on Percentage ... ... thank you |
| [2024-10-07 18:04:34] |
| John - SC Support - Posts: 36203 |
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There was an error in the "Based on Diagonal Dominant Side Ask Vol Bid Vol Percentage" option. We have fixed this and a new release is now out. Download Pre-Release 2689 for this fix. Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-07 18:15:10] |
| blt - Posts: 31 |
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...@SIERRA CHART SUPPORT ... ...this is simply unbelievable ...THE VERY BEST SUPPORT EVER !!! ...it feels like I am at the table with engineers...phenomenal !!! ... ...thank you very much |
| [2024-10-07 18:32:40] |
| blt - Posts: 31 |
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...new version uploaded...tested...perfect...thank you
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| [2024-10-08 06:18:27] |
| MarkusK - Posts: 99 |
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Thanks a lot John, very much appreciate the great support!
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| [2024-10-09 15:37:28] |
| Chris32 - Posts: 56 |
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The option "Based on Diagonal Dominant Ask Vol Bid Vol to Volume at Price Percentage" was also broken by the update and is not fixed in version 2691. For me Range 0 and 1 are not being colored as I set them up.
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| [2024-10-09 18:37:24] |
| John - SC Support - Posts: 36203 |
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We just did some tests and we are not seeing a particular problem with this option. Please give us a chart that shows the issue by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Please be sure to set the Time Zone for the chart to actual time zone you are using (i.e. if the Chart Time Zone is set to use the Global Time Zone, then please change this in the chartbook you send us to have the time zone actually set in the chart settings). This way we are seeing the same times you are. And let us know a specific bar time and the values you are questioning. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-09 19:51:37] |
| Chris32 - Posts: 56 |
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Here is the chartbook. I am questioning every level that is colored black. If you look at the coloring options for column 1 (inputs 20 to 27) you will see that nothing should be colored black, everything is configured to be shades of blue / red. You won't have any problem finding a bar where it happens, it is everywhere : https://www.sierrachart.com/image.php?Image=1728503362676.png |
Private File Attachment Deleted. |
| [2024-10-09 20:16:29] |
| John - SC Support - Posts: 36203 |
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The levels that are not colored are because there is not a dominant side at that level (i.e. both sides are non-dominant) or because there is a comparison with a zero value. For example, look at the first bar in your image. We see the following within that bar: 114 172 5 132 0 62 The level in the middle with Bid | Ask of 5 | 132 is black - it has no coloring. This is because the Bid is not dominant (5 compared with 172), and the the Ask is not tested since it is compared with a Zero value and the Input for "Enable Bid/Ask Ratios with Zeros as Ones" is set to "No". Refer to the following for this new Input: Numbers Bars: Enable Bid/Ask Ratios with Zeros as Ones Further down in that same bar you have the following: 199 281 269 298 308 301 In this case neither bid or ask is dominant with the middle value (269 | 298). This comes about because you compare the Bid at that level (269) with the Ask at the next higher level (281) - therefore the Bid is not dominant. The Ask Side compares the Ask at that level (298) against the next lower Bid (308) and the Ask is not dominant, hence no coloring is applied. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-09 21:13:45] |
| Chris32 - Posts: 56 |
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Thank you, I understand. We could previously color the non dominant side too with this background coloring method and that changed, hence my confusion. Here is the exact same chart with version 2674. https://www.sierrachart.com/image.php?Image=1728506421118.png |
| [2024-10-09 21:44:47] |
| John - SC Support - Posts: 36203 |
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We apologize that this is different from what occurred previously, but part of the work we did on the coloring was to align all of these options so they were working consistently per the way they are documented (and supposed to work) and to make the background coloring work in the exact same way as the text coloring (there were some differences in this).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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