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Date/Time: Fri, 22 Nov 2024 16:24:30 +0000



passer un ordre avec DOM

View Count: 86

[2024-09-30 10:25:49]
7emmadi - Posts: 5
Bonjour,

j'ai pris le package 11 et j'ai relié mon compte sierrachart à mon compte IBKR non professionnel.
je n'arrive pas à passer des ordre via le DOM (merci de trouver en pièce jointe le message d'erreur que je recois)
avez vous une idée de la raison s'il vous plait.

cordialement,
imageSans titre.png / V - Attached On 2024-09-30 10:25:37 UTC - Size: 33.5 KB - 28 views
[2024-09-30 18:05:38]
John - SC Support - Posts: 36220
From Google Translate:
Hello,

i took package 11 and linked my sierrachart account to my non-professional IBKR account.
i can't place orders via the DOM (please find attached the error message I receive)
do you have any idea why please.

kind regards,

The messages do not state this, but we can tell you that the problem is the symbol you are using. Not only is not formatted correctly, but it is a CFD product, which we do not think Interactive Brokers supports - although we are not certain on whether they support CFDs outside of the US. You would need to check with them on this and what symbol format you would use if they do support it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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