Support Board
Date/Time: Fri, 22 Nov 2024 21:59:45 +0000
Post From: passer un ordre avec DOM
[2024-09-30 18:05:38] |
John - SC Support - Posts: 36238 |
From Google Translate: Hello,
i took package 11 and linked my sierrachart account to my non-professional IBKR account. i can't place orders via the DOM (please find attached the error message I receive) do you have any idea why please. kind regards, The messages do not state this, but we can tell you that the problem is the symbol you are using. Not only is not formatted correctly, but it is a CFD product, which we do not think Interactive Brokers supports - although we are not certain on whether they support CFDs outside of the US. You would need to check with them on this and what symbol format you would use if they do support it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |