Support Board
Date/Time: Sat, 23 Nov 2024 01:40:25 +0000
two accounts invisible on sierra
View Count: 111
| [2024-09-16 20:24:49] |
| User494167 - Posts: 1 |
|
I have two accounts via a propfirm that appear on R Trader pro, but do not appear on Sierra. What should I do? Best regards |
| [2024-09-16 20:27:30] |
| John - SC Support - Posts: 36238 |
|
Are these accounts both accessible from a single Rithmic login? If so, then you should be seeing them in the "Trade Account" dropdown on the Trade Window. Refer to the following: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Otherwise, if these accounts are from different Rithmic logins, then you would need to install a second Sierra Chart installation and set one installation for one Rithmic login and the other installation for the other Rithmic login. Refer to the following: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart If neither is showing, then are you getting any other message about a problem connecting to your Rithmic account? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: