Support Board
Date/Time: Thu, 31 Oct 2024 12:17:42 +0000
Post From: two accounts invisible on sierra
| [2024-09-16 20:27:30] |
| John - SC Support - Posts: 35639 |
|
Are these accounts both accessible from a single Rithmic login? If so, then you should be seeing them in the "Trade Account" dropdown on the Trade Window. Refer to the following: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Otherwise, if these accounts are from different Rithmic logins, then you would need to install a second Sierra Chart installation and set one installation for one Rithmic login and the other installation for the other Rithmic login. Refer to the following: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart If neither is showing, then are you getting any other message about a problem connecting to your Rithmic account? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |