Support Board
Date/Time: Sat, 23 Nov 2024 01:57:08 +0000
Custom Symbols in 'New Instance'
View Count: 90
| [2024-09-13 12:58:37] |
| User116561 - Posts: 9 |
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Hi, I use two instances of Sierra chart. I use the primary instance for execution and the second 'New Instance' for charting. I have noticed that if I create a new custom symbol in the second instance the chart will not load the data. My current solution is to create a custom symbol in my primary instance, close the second instance, reopen the second instance, and then I will see my new custom symbol and the chart loads successfully. -Is there a way to create a new custom symbol in my second instance where the charts will load data successfully? -Is there any loss to speed or effectiveness of market data/execution if I execute on the second instance and move charting to the primary instance? Thanks. |
| [2024-09-13 15:33:52] |
| John - SC Support - Posts: 36238 |
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For a "Custom Calculated Symbol", you would have to create the symbol in the main instance and then have it "flow down" to the sub-instance. This is because the sub-instances get their data from the main instance, so the main instance would need to know of that symbol. This should not be an issue, as long as you have the following option set to "Yes": General Settings Window: Use Symbol Settings in New Instances when Started (Global Settings >> General Settings >> General >> New Instances) You do also need to restart the second instance after you create the symbol in the main instance. -- As to speed/effectiveness to executing trades on the sub-instance, there will be a very small (probably on the order of a few microseconds) difference since the sub-instance has to send the order through the main instance. But in terms of the total time to send an order to the exchange, this will be negligible. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-13 17:11:28] |
| User116561 - Posts: 9 |
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Thanks John. It sounds like my path of least resistance is to move all my custom symbol charting to the main instance, as restarting the second instance in unavoidable.
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