Support Board
Date/Time: Fri, 22 Nov 2024 16:06:11 +0000
Real Time Data for SPY ETF.
View Count: 199
| [2024-09-03 19:17:36] |
| sulavtrades - Posts: 1 |
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Hi, I'm new to Seirra Charts. I just purchase package 11 to use number bars for SPY. However, I'm not getting real time data. I then subscribed to NASDAQ Totalview and am still getting delayed data. How can I resolve this? Please let me know.
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| [2024-09-04 19:46:03] |
| John - SC Support - Posts: 36217 |
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Make sure you are entering the symbol with the -NQTV suffix (since you have the NASDAQ TotalView exchange active). So your symbol needs to be SPY-NQTV.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-01 22:58:54] |
| midwestTrader - Posts: 2 |
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I do have SPY-NQTV selected. Not sure if it matters, but on the chart it shows SPY-NQTV[M]. I get the ticker from going to Chart Settings > the Symbol menu > click "select" on the Symbol (Action) row. Then scroll down to the "NASDAQ TotalView (Delayed/Realtime NASDAQ/NYSE/AMEX stocks)" group, then click on SPY-NQTV. I've tried other tickers from this NASDAQ TotalView list and none of them work. It used to work then all the sudden it stopped. And I never made any changes with the chart settings why the change. Any other suggestions I can try? Thanks for your help trying to get this figured out. I don't even know where to start looking. |
| [2024-10-02 13:41:49] |
| John - SC Support - Posts: 36217 |
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Everything on your account looks good. If you are still having a problem then we need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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