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Date/Time: Thu, 26 Sep 2024 23:32:51 +0000



the teton data is not updated

View Count: 98

[2024-09-02 20:43:02]
User498355 - Posts: 1
Dear Sierra Chart!

Today i download a new sierra chart 2627 version.
(before that I used 2626, it worked fine)

I did not update the old version, I start 2627 as a new one.

I set up the data connection: TETON CME Order Routing, AMP futures,(as I used before) but the data is not updated.

what can be done to make it work?

I also sent the message log.
AMP account: 164952
I also spoke with amp support, everything is fine there.

I already deleted the scid files, and delete all data and download, but it didn't solve the problem.

thank you
Peter
[2024-09-03 02:00:24]
Sierra_Chart Engineering - Posts: 16478
The current Sierra Chart version is 2671. Here are the update instructions:

Software Download: Fast Update

The market may have been closed, at the time you did not see any updating.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-09-03 02:00:29

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