Login Page - Create Account

Support Board


Date/Time: Sun, 08 Sep 2024 00:06:34 +0000



[User Discussion] - Trade Account Monitor always empty (using IBRK Trading account)

View Count: 118

[2024-07-26 17:57:41]
Antiriad - Posts: 3
Hello,

maybe a stupid question, but are statistics via "Trade->Trade Account Monitor / Balance Window" also supported if SC is connected to IBRK as Tradingservice? Or does SC and/or TWS maybe not support that?

My IBRK account numbers shows up on Charttrade window, i can also place&execute orders just fine via SC (they all show the up in TWS also and vice-versa). Also e.g. Trade Orders windows shows all the trades as it should.

But its not possible to get the Trade account window populated (no account filters set). If i open "Trade Account Filter Settings" in this Window and open "Available Trade Accounts (List)", it shows my trading account number and I can select it as filter, but still, windows cells stay all empty.

Has anybody a idea what could be the culprit for that issue?
[2024-07-26 18:55:21]
John - SC Support - Posts: 34254
This is an issue with Interactive Brokers. We do not get the information to populate this from them.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account