Support Board
Date/Time: Sat, 23 Nov 2024 21:56:08 +0000
Cannot get access to Eurex Charts
View Count: 128
| [2024-07-19 11:16:56] |
| User563409 - Posts: 1 |
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Good morning, I have activated the Denali Exchnge data feed, also signed the Eurex agreements and activated the Eurex EOBI, when trying to open a Eurex chart nothing happens, please advise
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| [2024-07-19 11:49:22] |
| Sierra_Chart Engineering - Posts: 17153 |
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This is resolved for you. Normally during the trial you would not be able to access the EUREX real-time data but we have set it up for your account. Since you already paid the exchange fee. We set up your account on service package 11 with monthly payments. Let us know if you want us to change that. For Sierra Chart pricing, refer to this page: Description of Service Packages and Pricing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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