Support Board

Date/Time: Mon, 16 Sep 2024 19:52:29 +0000

Post From: Cannot get access to Eurex Charts

[2024-07-19 11:49:22] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16387
This is resolved for you. Normally during the trial you would not be able to access the EUREX real-time data but we have set it up for your account. Since you already paid the exchange fee. We set up your account on service package 11 with monthly payments. Let us know if you want us to change that. For Sierra Chart pricing, refer to this page: Description of Service Packages and Pricing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing