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Date/Time: Sun, 08 Sep 2024 00:43:08 +0000



not connect with rithmic

View Count: 175

[2024-07-15 18:51:59]
adc10 - Posts: 1
2024-07-15 14:49:58.732 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated
2024-07-15 14:49:58.732 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528
2024-07-15 14:49:58.732 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528
2024-07-15 14:50:05.039 | Error getting address info for rsc.rithmic.com. Windows error code 11002: Errore temporaneo durante la risoluzione dei nomi degli host. Tale errore indica che il server locale non ha ricevuto risposta da un server autorevole. *
2024-07-15 14:50:05.039 | DTC Client socket (1) | CloseSocket call.
2024-07-15 14:50:05.039 | Rithmic Direct - DTC | Failed connections: 55
2024-07-15 14:50:05.039 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2024-07-15 14:50:05.039 | Select 'File >> Disconnect' to prevent further connection attempts.
2024-07-15 14:50:05.046 | DTC Client socket (0) | CloseSocket call.
[2024-07-15 18:53:46]
Sierra_Chart Engineering - Posts: 16292
Contact your broker or Rithmic for help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-16 14:04:30]
User105924 - Posts: 1
I have the same issue since this morning.
Server's list is empty in sierra
[2024-07-16 17:09:48]
Sierra_Chart Engineering - Posts: 16292
This may not be applicable but refer to post #4 here:
Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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