Support Board
Date/Time: Tue, 04 Nov 2025 16:24:41 +0000
not connect with rithmic
View Count: 407
| [2024-07-15 18:51:59] |
| adc10 - Posts: 1 |
|
2024-07-15 14:49:58.732 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-15 14:49:58.732 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2024-07-15 14:49:58.732 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2024-07-15 14:50:05.039 | Error getting address info for rsc.rithmic.com. Windows error code 11002: Errore temporaneo durante la risoluzione dei nomi degli host. Tale errore indica che il server locale non ha ricevuto risposta da un server autorevole. * 2024-07-15 14:50:05.039 | DTC Client socket (1) | CloseSocket call. 2024-07-15 14:50:05.039 | Rithmic Direct - DTC | Failed connections: 55 2024-07-15 14:50:05.039 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-15 14:50:05.039 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-15 14:50:05.046 | DTC Client socket (0) | CloseSocket call. |
| [2024-07-15 18:53:46] |
| Sierra_Chart Engineering - Posts: 21306 |
|
Contact your broker or Rithmic for help with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-16 14:04:30] |
| User105924 - Posts: 1 |
|
I have the same issue since this morning. Server's list is empty in sierra |
| [2024-07-16 17:09:48] |
| Sierra_Chart Engineering - Posts: 21306 |
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This may not be applicable but refer to post #4 here: Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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